10 jobs in Eataly North America

Master Data Associate - Eataly Corporate

Full-time

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

• Data cleansing and creation
• Entry, maintenance, and quality control of master data across various systems, ensuring consistency and accuracy.
• Accurately maintains data related to Eataly’s inventory to ensure the integrity of inventory valuation across Eataly departments and locations.
• Supports the Master Data Team in creation and maintenance of Master Data records in the WMS, POS and ERP systems.
• Work closely with various business units locally and globally to gather data requirements and address data-related issues.
• Identify defects and issues in various systems
• Ensure that critical data is readily available for analysis, reporting, and operational activities.

• High school diploma or equivalent (Associates or Bachelor ’s Degree preferred)
• Proficient in Microsoft Office Suite, especially Excel
• Experience in Data related activities
• Experience with ERP / WMS systems
• Excellent organizational and time management skills
• Ability to work efficiently and with precision, especially with numbers and data entry activities
• Ability to effectively communicate to ensure accurate inventory reporting
• Experience in the Retail and Food/Beverage industries is preferred
• Excellent verbal and written communications skills
• Ability to interact with a variety of stakeholders

Compensation: $24.00 - $26.00 hourly

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Eataly North America in Millburn, New Jersey is looking for a Director of Store Operations to oversee complex operations and drive profitability while ensuring quality guest experiences. The role involves strategic collaboration, managing a team, and maintaining high operational standards.

The ideal candidate should have a Bachelor's Degree and 8+ years of management experience in a fast-paced environment. A passion for Italian food and strong leadership skills are essential. This full-time position comes with a competitive salary and numerous benefits.

Eataly North America is looking for a Caffe Manager in New York. The role focuses on leading the team to achieve business objectives while ensuring exceptional service. You'll oversee all operations and engage hands-on with staff and customers.

The ideal candidate has extensive experience in café management, strong analytical skills, and a passion for coffee. Benefits include health insurance, paid time off, and more.

Job Description

The Caffe Manager is responsible for leading the team to meet all business objectives while consistently delivering outstanding service, overseeing all aspects of the Caffe in both back‑of‑house (BOH) and front‑of‑house (FOH) operations, as well as customer engagement areas.

• Oversees daily operations to ensure that Eataly Caffe consistently meets standards for guest service, employee practices, financial performance, operational efficiency, and health and safety.
• Engages with Caffe employees in a hands‑on capacity to foster teamwork and operational excellence.
• Motivates, inspires, and develops team through setting clear expectations and leading by example.
• Fulfills guest needs by actively taking a role in service operations such as barista, cashier, gelato, dining area maintenance, etc.
• Ensures adherence to Food Safety and Quality standards, upholding all Department of Health (DOH) and company regulations.
• Collaborates closely with the Director of Operations Eataly Caffe to develop, implement and monitor standard operating procedures.
• Manages labor, costs, inventory, regulatory compliance, pricing, and merchandising to optimize operational performance.
• Employs a strong analytical approach to business management, utilizing financial reports, product metrics, and local business data.
• Assists in team scheduling to maximize productivity and labor efficiency, making staffing decisions based on anticipated sales volume.
• Actively recruits and trains Caffe team members in collaboration with HR and Talent Acquisition teams.
• Acts as a brand ambassador for Eataly, representing the store to the community and guests.
• Performs other duties as assigned.

• 2+ years of experience supervising a café or quick service operation.
• Experience and knowledge in coffee and coffee production.
• Excellent communication and team leadership skills.
• Outstanding analytical and problem‑solving skills.
• Proficiency in Microsoft Office.

• Ability to stand, bend, reach and be mobile for up to 4 hours.
• Ability to lift up to 20 lbs.
• Ability to operate a commercial espresso machine.
• Food Handlers License and Serv‑Safe Certification are a plus.

Compensation: The annual compensation for this role is $80,000 - $90,000

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401(k) with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Compensation: $80,000-$80,000 per year

Job Description

The Caffè Manager is responsible for leading the team to meet all business objectives while consistently delivering outstanding service, overseeing all aspects of the Caffe in back‑of‑house (BOH), front‑of‑house (FOH), and full‑service bar operations, as well as customer engagement areas.

• Oversees daily operations to ensure that Eataly Caffè consistently meets standards for guest service, employee practices, financial performance, operational efficiency, and health and safety.
• Engages with Caffè employees in a hands‑on capacity to foster teamwork and operational excellence.
• Motivates, inspires, and develops team through setting clear expectations and leading by example.
• Fulfills guest needs by actively taking a role in service operations such as barista, cashier, gelato, dining area maintenance, bartender etc.
• Oversees full‑service bar operations.
• Ensures adherence to Food Safety and Quality standards, upholding all Department of Health (DOH) and company regulations.
• Collaborates closely with the Director of Operations to develop, implement and monitor standard operating procedures.
• Manages labor, costs, inventory, regulatory compliance, pricing, and merchandising to optimize operational performance.
• Employs a strong analytical approach to business management, utilizing financial reports, product metrics, and local business data.
• Assists in team scheduling to maximize productivity and labor efficiency, making staffing decisions based on anticipated sales volume.
• Actively recruits and trains Caffè team members in collaboration with HR and Talent Acquisition teams.
• Acts as a brand ambassador for Eataly, representing the store to the community and guests.
• Performs other duties as assigned.

• 2+ years of experience supervising a café or quick service operation.
• Experience and knowledge in coffee and coffee production.
• Excellent communication and team leadership skills.
• Outstanding analytical and problem‑solving skills.
• Proficiency in Microsoft Office.

• Ability to stand, bend, reach and be mobile for up to 4 hours.
• Ability to lift up to 20 lbs.
• Ability to operate a commercial espresso machine.
• Food Handlers License and Serv‑Safe Certification are a plus.
• Restaurant or Hospitality experience preferred.

Compensation: The annual compensation for this role is $80,000 - $90,000.

• Medical, Dental, Vision Insurance
• Paid Vacation and Sick Time.
• Paid Parental Leave
• 401K with match or RRSP
• Bonus Program
• Complimentary daily meal at Eataly Caffè
• Free classes on products and Italian cuisine
• Referral Bonus Program
• Discounts at Eataly
• Exciting potential for development
• and more!

Job Description

The Caffe Manager is responsible for leading the team to meet all business objectives while consistently delivering outstanding service, overseeing all aspects of the Caffe in both back-of-house (BOH) and front-of-house (FOH) operations, as well as customer engagement areas.

• Oversees daily operations to ensure that Eataly Caffe consistently meets standards for guest service, employee practices, financial performance, operational efficiency, and health and safety.
• Engages with Caffe employees in a hands‑on capacity to foster teamwork and operational excellence.
• Motivates, inspires, and develops team through setting clear expectations and leading by example
• Fulfills guest needs by actively taking a role in service operations such as barista, cashier, gelato, dining area maintenance, etc.
• Ensures adherence to Food Safety and Quality standards, upholding all Department of Health (DOH) and company regulations.
• Collaborates closely with the Director of Operations Eataly Caffe to develop, implement and monitor standard operating procedures
• Manages labor, costs, inventory, regulatory compliance, pricing, and merchandising to optimize operational performance.
• Employs a strong analytical approach to business management, utilizing financial reports, product metrics, and local business data.
• Assists in team scheduling to maximize productivity and labor efficiency, making staffing decisions based on anticipated sales volume.
• Actively recruits and trains Caffe team members in collaboration with HR and Talent Acquisition teams.
• Acts as a brand ambassador for Eataly, representing the store to the community and guests
• Performs other duties as assigned

• 2+ years of experience supervising a café or quick service operation
• Experience and knowledge in coffee and coffee production
• Excellent communication and team leadership skills
• Outstanding analytical and problem‑solving skills
• Proficiency in Microsoft Office

• Ability to stand, bend, reach and be mobile for up to 4 hours
• Ability to lift up to 20 lbs.
• Ability to operate a commercial espresso machine
• Food Handlers License and Serv‑Safe Certification are a plus

Compensation: The annual compensation for this role is $80,000 - $90,000

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly North America is looking for a Caffe Manager in New York to lead a dedicated team in delivering an exceptional customer experience. The role involves overseeing daily operations in both front-of-house and back-of-house settings while ensuring adherence to operational standards and food safety regulations.

The ideal candidate will have over 2 years of experience in café management, strong leadership abilities, and a passion for coffee. The position offers competitive compensation, medical benefits, and employee discounts.

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim. for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

The Director of Store Operations oversees all aspects of the complex operations of an Eataly. Together with senior leadership, the Director plans and executes strategies to drive sales, increase profitability, and cultivate a positive experience for guests and team members in accordance with Eataly’s mission.

Reports directly to the VP of Operations and directly manages the store’s leadership team in Restaurants, Retail, Quick Service, Culinary, Facilities, and collaborates with Marketing, Finance, and Human Resources to achieve overall organizational goals.

• Collaborates with corporate and global senior leadership to understand company strategy and develops and implements strategic plans for store operations aligned with the overall business objectives
• Directs the store strategy and oversees day‑to‑day operations ensuring that Eataly standards are consistently met in terms of guest service, financial objectives, efficient process, health and safety
• Leads management of labor, costs, inventory, regulatory compliance, pricing, and merchandising
• Develops and manages the store operations budget and implements cost control measures while maintaining high quality standards
• Establishes and monitors KPIs to measure and improve store performance
• Analyzes sales data, guest feedback, and other relevant metrics to make informed decisions
• Promotes interdepartmental collaboration, staying in constant communication with store leaders regarding store performance and strategic initiatives
• Serves as the final decision‑making point of contact in addressing problems related to the store
• Motivates, inspires, and develops team through setting clear expectations and leading by example
• Partners with HR to be actively involved in hiring, performance reviews, and terminations
• Represents the store to the community and guests
• Performs other duties as required or assigned

• Bachelor’s Degree
• 8+ years of management experience in a high volume, fast paced restaurant and/or retail environment
• Passion for Italian food and hospitality
• Strong working knowledge of Microsoft Excel, PowerPoint, Word, and Outlook
• Exceptional communication, leadership, motivational, and team‑building skills
• Demonstrated problem‑solving, organizational, analytical, and business management skills
• Experience with Italian cuisine and wine highly preferred

Compensation: $130,000 - $140,000 annually

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Director of Store Operations- FUTURE OPPORTUNITIES

• Full-time

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim. for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

If you are interested in joining our team and can be flexible with your job search timeline, we’d be happy to receive your application! We are looking for candidates with mobility and interest in growth, as we continue to open in major cities across North America

The Director of Store Operations oversees all aspects of the complex operations of an Eataly. Together with senior leadership, the Director plans and executes strategies to drive sales, increase profitability, and cultivate a positive experience for guests and team members in accordance with Eataly’s mission.

Reports directly to the VP of Operations and directly manages the store’s leadership team in Restaurants, Retail, Quick Service, Culinary, Facilities, and collaborates with Marketing, Finance, and Human Resources to achieve overall organizational goals.

• Collaborates with corporate and global senior leadership to understand company strategy and develops and implements strategic plans for store operations aligned with the overall business objectives
• Directs the store strategy and oversees day-to-day operations ensuring that Eataly standards are consistently met in terms of guest service, financial objectives, efficient process, health and safety
• Leads management of labor, costs, inventory, regulatory compliance, pricing, and merchandising
• Develops and manages the store operations budget and implements cost control measures while maintaining high quality standards
• Establishes and monitors KPIs to measure and improve store performance
• Analyzes sales data, guest feedback, and other relevant metrics to make informed decisions
• Promotes interdepartmental collaboration, staying in constant communication with store leaders regarding store performance and strategic initiatives
• Serves as the final decision-making point of contact in addressing problems related to the store
• Motivates, inspires, and develops team through setting clear expectations and leading by example
• Partners with HR to be actively involved in hiring, performance reviews, and terminations
• Represents the store to the community and guests
• Performs other duties as required or assigned

• Bachelor’s Degree
• 8+ years of management experience in a high volume, fast paced restaurant and/or retail environment
• Passion for Italian food and hospitality
• Strong working knowledge of Microsoft Excel, PowerPoint, Word, and Outlook
• Exceptional communication, leadership, motivational, and team-building skills
• Demonstrated problem-solving, organizational, analytical, and business management skills
• Experience with Italian cuisine and wine highly preferred

The annual compensation for this role is $100,000 - $140,000

Benefits and Perks

• Paid Time Off
• RRSP with company match
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.