2 jobs in Family Inceptions
Surrogacy Case Manager - Licensed Social Worker
Posted 1 day ago
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Job Description
This is not a clinical therapy position. Instead, you’ll provide emotional support, education, and coordination throughout the surrogacy journey, ensuring parents and surrogates alike feel cared for and confident at every step.What You’ll DoJourney Management & Case Coordination
- Manage surrogacy journeys from initial match through postpartum, serving as the primary point of contact for all parties involved.
- Coordinate communication and scheduling between intended parents, gestational surrogates, IVF clinics, reproductive attorneys, mental health professionals, and insurance providers.
- Guide intended parents and surrogates through the match process, setting expectations and supporting alignment from the start.
- Monitor medical milestones including screening appointments, embryo transfers, pregnancy confirmations, OB appointments, and delivery planning.
- Track case timelines and ensure all contractual, legal, and medical deadlines are met.
- Proactively identify risks, delays, or complications and work to resolve or escalate issues before they impact the journey.
- Coordinate travel logistics when surrogates or intended parents need to be at clinic appointments or delivery locations.
- Provide consistent, compassionate, non-clinical emotional support and education to intended parents and surrogates throughout the journey.
- Set clear expectations regarding timelines, medical processes, legal steps, financial responsibilities, and communication norms.
- Conduct regular check-ins with both intended parents and surrogates to ensure alignment, satisfaction, and emotional well-being.
- De-escalate conflicts or misunderstandings between intended parents and surrogates with professionalism and care.
- Serve as a calming, knowledgeable presence during high-stress moments such as failed transfers, pregnancy complications, or delivery changes.
- Communicate exclusively through company-approved systems.
- Maintain accurate, detailed, and up-to-date case records in company systems at every stage of the journey.
- Ensure all required documents (contracts, medical clearances, insurance confirmations, legal agreements) are collected, filed, and tracked.
- Follow HIPAA requirements and company confidentiality policies in all communications and record-keeping.
- Ensure compliance with ethical standards, company protocols, and applicable federal and state law.
- Prepare case summaries, status reports, and handoff documentation as needed.
- Active LMSW or LCSW license in the U.S. (required).
- Minimum 3-5 years of post-graduate, professional social work experience in women’s health, fertility, adoption, or family services. Internship experience will not be considered.
- Strong communication skills, high emotional intelligence, and the ability to support families in emotionally sensitive situations.
- Comfort with virtual communication tools and case management platforms.
- Flexibility to occasionally support clients outside of standard business hours (different time zones, evening calls, or urgent situations).
- Salary range: Based on experience.
- Full benefits: medical, dental, vision, life, 401(k) match.
- 11 paid holidays, paid time off, and sick leave.
- Educational assistance.
- Flexible scheduling.
- Hybrid work environment (1 day in office per week) with flexibility built in.
- Professional development opportunities.
- A mission-driven team that genuinely changes lives every day.
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Become a Surrogate with Full Medical & Legal Support
Posted 39 days ago
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Job Description
About Us
Family Inceptions is a nationally recognized surrogacy and egg donation agency founded in 2008. Guided by our mission to help individuals and couples build their families, Family Inceptions provides compassionate care, experienced coordination, and comprehensive support through gestational surrogacy.
About the Opportunity
We are seeking individuals interested in participating in a surrogacy journey to help hopeful parents achieve their dreams of parenthood. Ideal candidates have experienced the joy of motherhood and want to help someone else do the same.
This is a unique opportunity to make a meaningful impact while receiving comprehensive medical, emotional, and logistical support throughout the process. This is a flexible opportunity that works alongside your current lifestyle, whether you are a stay-at-home mom, working full-time, or anything in between.
Surrogacy is a family-building arrangement, not a traditional employment position. Participants enter into an independent agreement and are supported by licensed fertility clinics and a dedicated care team.
What to Expect
Work with licensed fertility clinics and experienced medical professionals. Receive dedicated support from a personal Journey Manager. Participate in a structured, guided medical process. Help individuals and couples build their families.
Compensation
Base compensation ranges from $60,000 to $90,000. Compensation varies based on experience and individual circumstances.
Support and Benefits
- Health and medical insurance
- Life insurance
- Remote and flexible schedule
- Paid time off during key milestones
- Counseling and emotional support
Requirements
- Ages 24 to 39
- BMI between 19 and 29
- At least one prior healthy pregnancy and delivery
- Currently raising at least one child
- U.S. citizen or permanent legal resident
- Background check and drug testing is required
- Stable housing and reliable transportation
- Willingness to complete medical and psychological screenings
Additional Information
No application or screening fees required. Medical care and screenings are coordinated through licensed fertility clinics. Qualified applicants will receive additional details on next steps.
We are committed to fostering a diverse, inclusive, and supportive environment. We welcome individuals from all backgrounds and experiences who are interested in helping build families.
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