78 jobs in Hand & Stone Massage and Facial Spa

Ready to take your Spa Management experience to new levels?

Well look no further!

We are an established, well-respected and rapidly growing, multi-unit, full-service Spa.

• Leading a staff of therapist professionals and front desk staff
• Demonstrated ability to balance coaching/mentoring with discipline
• Delivering outstanding customer experiences in spa services and retail operations
• Achieving financial results
• Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Strong organizational/planning and computer skills
• Knowledge and understanding of all spa services and product line
• Ability to promote the health and wellness benefits of both massage therapy and facials

• Hourly wage or salary possible plus commissions and generous bonuses
• Cell phone allowance
• 401K after 6 months employment
• Flexible schedules
• Professional, beautiful and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

We have opportunities for massage therapists, estheticians, spa managers and spa associates at all stages of their careers. Full time, part time…we can provide the perfect fit with flexible schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Hand and Stone Massage and Facial Spa St. Augustine is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Spa Manager performance will be based on the following metrics:

• Membership Conversion – you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
• Revenue – you understand how to drive revenue via scheduling, marketing and upgrading services.
• Recruiting – you are passionate about building a team of passionate spa professionals!
• Operations – you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

What you need to succeed in this role:

• 1 to 3 years management experience in the salon/spa, retail, or hospitality industry
• Flexible schedule – this role requires a variety of hours which may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.

Compensation: $50,000.00 - $60,000.00 per year

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with flexible schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

Hand & Stone Massage and Facial Spa in Franklin, TN is seeking a General Manager in Training to lead the front desk team and drive sales performance. You will own guest flow, coaching, and service quality while developing leadership for future opportunities within the multi-unit organization.

Promotional timing is based on performance and readiness, with a strong focus on sales execution, guest experience, and operational excellence in a fast-paced spa environment.

General Manager in Training – Hand & Stone Massage and Facial Spa, Franklin

Location: 4091 Mallory Ln Suite 124, Franklin, TN 37067.

We are seeking a high-energy, sales-driven leader to join our team as a General Manager in Training (GMIT). This role is ideal for a motivated, people-first leader who thrives in a fast-paced environment, excels at driving sales performance, and is passionate about leading and developing a strong front desk team.

As a GMIT, you will take ownership of the front desk experience and team performance, with a focus on sales execution, guest experience, and operational excellence. This role is designed to prepare you for future leadership opportunities within our organization. Promotion timing varies based on performance, readiness, and business needs, but we are committed to developing strong leaders and promoting from within whenever possible.

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

• Achieve and exceed membership, retail, gift card, and service sales goals
• Actively coach the team on conversion and sales behaviors
• Promote services, upgrades, and current offers with confidence and consistency
• Support strong performance in call handling and booking conversion

• Own daily front desk operations, guest flow, and overall performance
• Lead, coach, and support the front desk team to consistently meet sales and service goals
• Drive accountability around membership conversion, booking efficiency, and guest experience
• Ensure a high standard of execution across all client interactions

• Assist the General Manager with daily operational execution
• Train, onboard, and develop new and existing front desk team members
• Support reporting, cash handling, and front desk systems
• Step in as a key leader to maintain consistency and momentum in daily operations

• 1–3 years of leadership experience preferred
• Strong background in sales, customer service, or performance-driven environments
• Proven ability to lead, coach, or influence a team
• Strong communication and interpersonal skills
• High level of accountability and a solutions-oriented mindset
• Comfortable in a fast-paced, goal-driven environment
• Flexible availability including nights, weekends, and holidays
• Experience with booking systems (Zenoti or similar) a plus

• Medical, Vision, Dental, Life Insurance
• 401(k) with 5% company match
• Paid Time Off
• Service & product discounts
• Strong support system and people-first culture
• Growth opportunities within a multi-unit organization

We offer a competitive compensation structure designed to reward performance and drive success. GMITs earn a combination of hourly pay, uncapped commissions, and performance-based bonuses, with average annual earnings up to $45,000 depending on performance. Hourly pay ranges from $17.00 to $21.00 per hour.

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand & Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.

Hand & Stone Massage and Facial Spa in Sunrise-Sawgrass and Weston is hiring an experienced, results-driven Spa Manager to lead daily operations, grow membership and sales, recruit and develop the team, and take ownership of the spa's performance. This is a full-time, in-person leadership role for someone who understands a membership-based business model and knows how to turn goals into daily execution. Experience with Hand & Stone, Massage Envy, a membership-based spa, fitness studio, wellness business, salon, or high-volume retail business is strongly preferred.

Compensation and Benefits

• $50,000–$60,000 base salary, based on experience
• $10,000–$15,000 annual performance bonus opportunity
• Paid time off
• 401(k) with employer matching, if eligible
• Complimentary monthly massage or facial
• Employee discounts on services and retail products
• Management training and leadership support
• Growth opportunities within our multi-location organization

Key Responsibilities

• Own membership sales, conversion, retention, and net membership growth
• Reduce cancellations through strong follow-up and retention practices
• Coach the front desk team on consultations, objection handling, follow-up, and closing
• Increase service, retail, enhancement, gift card, and package sales
• Review reports and hold the team accountable to daily, weekly, and monthly goals
• Oversee staffing, schedules, payroll controls, and labor productivity
• Maximize Massage Therapist and Esthetician schedule utilization
• Monitor prebooking, repeat visits, average ticket, retail, and guest retention
• Maintain inventory, cash handling, opening, and closing controls
• Recruit, interview, hire, onboard, and retain Spa Associates, Massage Therapists, and Estheticians
• Train, coach, and develop team members and emerging leaders
• Resolve guest concerns promptly and professionally
• Build a positive, accountable, and sales-focused culture
• Lead by example and remain visible during peak business hours

Qualifications

• Minimum of 3 years of management experience in a sales-driven business preferred
• Proven success growing memberships, sales, conversion, or client retention
• Experience managing and developing a team preferred
• Experience with recruiting, scheduling, payroll, inventory, and performance management
• Strong leadership, coaching, accountability, and conflict-resolution skills
• Comfortable reviewing reports and using data to make business decisions
• Strong organization, communication, and follow-through
• Microsoft Office proficiency
• Zenoti experience is a strong plus
• Bilingual English and Spanish is a plus

Schedule Requirements

Applicants must be available based on business needs, including evenings, weekends, peak appointment periods, and some holidays. This is not a Monday-through-Friday office role. Leadership visibility during the spa's busiest periods is essential.

Apply today and include a measurable example of how you increased membership, sales, conversion, retention, or operational performance.

Compensation: $50,000.00 - $60,000.00 per year

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Hand & Stone Massage and Facial Spa in Sunrise-Sawgrass and Weston is hiring a motivated, sales-focused Assistant Spa Manager to support daily operations, membership growth, front desk performance, and team accountability. This is a hands-on leadership role for someone who enjoys coaching a team, helping guests, driving sales, and keeping the spa running smoothly. This position is ideal for a strong front desk leader, sales associate, retail supervisor, fitness sales professional, or assistant manager who is ready to grow into a larger leadership role.

Compensation and Benefits

$18–$20 per hour, based on experience

Commission opportunities

Performance bonus opportunities

Paid training and ongoing coaching

Complimentary monthly massage or facial

Employee discounts on services and retail products

Growth opportunity into Spa Manager or other leadership roles

Key Responsibilities

• Support membership sales, conversion, retention, and guest follow-up
• Coach Spa Associates on membership value, objection handling, and closing
• Help manage the front desk during peak business hours
• Assist with appointment booking, confirmations, prebooking, and filling cancellations
• Support gift card, retail, enhancement, and package sales
• Monitor daily goals and communicate results to the team
• Assist with opening, closing, cash handling, deposits, and front desk standards
• Help maintain provider schedule productivity and reduce open appointment time
• Support hiring, onboarding, training, and coaching Spa Associates
• Resolve guest concerns professionally
• Maintain a clean, organized, professional, and brand-compliant spa
• Lead by example with urgency, professionalism, and accountability

Qualifications

Minimum of 2 years of sales, customer service, front desk, retail, hospitality, or leadership experience preferred

Experience in a membership-based business is strongly preferred

Comfortable selling memberships and coaching others to sell

Strong communication, organization, and follow-through

Professional, dependable, and punctual

Comfortable using reports, booking software, and point-of-sale systems

Zenoti experience is a plus

Bilingual English and Spanish is a plus

Schedule Requirements

Applicants must be available based on spa needs, including evenings, weekends, peak appointment periods, and some holidays. This role requires leadership presence during busy times, not just weekday office hours.

Apply today and tell us about your sales, leadership, or membership-based business experience.

Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with flexible schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Hand & Stone Massage and Facial Spa is seeking an experienced Assistant Spa Manager for our North Richland Hills spa! Our ideal ASM will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.

Responsibilities:

• Overcome objections during the sales process and increase the membership base.
• Lead, manage, and motivate multiple teams of employees, including massage therapists, estheticians, and front desk associates.
• Oversee front desk operations and all activities related to sales.
• Ensure that each guest receives outstanding customer service by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
• Accurately and efficiently complete all sales transactions and maintain proper cash accounting at Point of Sale registers.
• Assist in training new team members and continually evaluate and react to performance issues.
• Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.
• Ability to work independently as a key holder, opening and closing the store, managing inventory, cash drawer, etc.
• Maintain a high level of cleanliness and organization at all times.
• Provide training, and foster a positive work environment.
• Assess employee performance, providing feedback and coaching to enhance skills and productivity.
• Drive sales through strategic leadership, tracking, and reporting.
• Maintain compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.

Requirements:

• Proven experience in leadership, with the ability to drive results through a team.
• Outstanding communication and interpersonal skills.
• Time management and organizational skills.
• Passionate about the spa industry and committed to delivering the highest quality of service.
• Ability to thrive in a fast-paced environment while maintaining a focus on continuous improvement.

All Hand & Stone employees must have a professional and friendly demeanor, a positive attitude, and flexible work hours, including nights and weekends.

What's in it for you?

• Long term growth opportunities
• Competitive compensation
• Commission opportunities and generous bonuses
• Employee discounts

Benefits:

• Hourly pay PLUS commission
• Ongoing training
• Bonus potential!
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Compensation: $17.00 per hour

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with flexible schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

At the Delray Beach Hand & Stone Massage and Facial Spa, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. As the Spa Sales Lead, it is a dynamic front-line leadership role responsible for driving sales excellence and cultivating a high-performing, motivated front desk team. This position combines the responsibilities of a Spa Sales Associate with added focus on driving sales results, coaching team performance, and ensuring consistent achievement of individual and team targets, all while ensuring that each service is memorable and exceptional.

What sets Hand & Stone Apart:

• Opportunity - This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
• Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
• Training and Growth - Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
• Family Focused - Strike the right work/life balance by making a difference in people's lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. LifeMart program benefits available in spas who partner with ADP.

Our Spa Associates:

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Qualifications:

• Minimum 2 years of Spa Associate or comparable sales experience required.
• Proven track record of achieving or exceeding sales goals in a team environment.
• Strong interpersonal skills with the ability to inspire, coach, and influence others.
• Excellent communication, organization, and follow-up skills.
• Availability for flexible scheduling, including evenings and weekends.
• 18 years old or older
• High school diploma or equivalent

Compensation: $17.00 - $19.00 per hour

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.