4 jobs in handandstonecareers
ASSISTANT SPA MANAGER - FRANKLIN
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General Manager in Training (GMIT)
Hand & Stone Massage and Facial Spa – FRANKLIN (4091 Mallory Ln Suite 124, Franklin, TN 37067) is seeking a high‑energy, sales‑driven leader to join our team as a General Manager in Training (GMIT). This role is ideal for a motivated, people‑first leader who thrives in a fast‑paced environment, excels at driving sales performance, and is passionate about leading and developing a strong front desk team.
Drive Sales Performance- Achieve and exceed membership, retail, gift card, and service sales goals
- Actively coach the team on conversion and sales behaviors
- Promote services, upgrades, and current offers with confidence and consistency
- Support strong performance in call handling and booking conversion
- Own daily front desk operations, guest flow, and overall performance
- Lead, coach, and support the front desk team to consistently meet sales and service goals
- Drive accountability around membership conversion, booking efficiency, and guest experience
- Ensure a high standard of execution across all client interactions
- Assist the General Manager with daily operational execution
- Train, onboard, and develop new and existing front desk team members
- Support reporting, cash handling, and front desk systems
- Step in as a key leader to maintain consistency and momentum in daily operations
- 1–3 years of leadership experience preferred
- Strong background in sales, customer service, or performance‑driven environments
- Proven ability to lead, coach, or influence a team
- Strong communication and interpersonal skills
- High level of accountability and a solutions‑oriented mindset
- Comfortable in a fast‑paced, goal‑driven environment
- Flexible availability including nights, weekends, and holidays
- Experience with booking systems (Zenoti or similar) a plus
- Medical, Vision, Dental, Life Insurance
- 401K with 5% company match
- Paid Time Off
- Service & product discounts
- Strong support system and people‑first culture
- Growth opportunities within a multi‑unit organization
We offer a competitive compensation structure designed to reward performance and drive success. GMITs earn a combination of hourly pay, uncapped commissions, and performance‑based bonuses, with average annual earnings up to $45,000 depending on performance.
Benefits- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
FGG Spa, LLC is a growth‑focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. The size of our organization allows us to offer benefits that many family‑owned businesses cannot—but at our core, we are still a family‑owned company. We are in the people business, and our people come first.
We can’t wait to meet you!
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Spa GM in Training: Front Desk & Drive Membership Sales
Posted today
Job Viewed
Job Description
Hand & Stone Massage and Facial Spa – FRANKLIN (4091 Mallory Ln Suite 124, Franklin, TN 37067) seeks a high-energy, sales-driven General Manager in Training. You will lead front desk operations, coach staff, and drive membership and service sales in a fast-paced, guest-focused environment.
You will develop a strong front desk team, ensure smooth daily operations, and support the spa leadership with reporting, cash handling, and guest experience excellence.
#J-18808-LjbffrIs this job a match or a miss?
Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.