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Join to apply for the Director Corporate Communications role at Landstar

Join to apply for the Director Corporate Communications role at Landstar

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What work will you perform?

The Director of Corporate Communications is responsible for developing and executing a comprehensive communications strategy to enhance the company's relationships with our employees, our communities and media outlets. This role ensures a positive company image by managing the flow of information to these key stakeholders through various channels, including employee communications, media relations and community engagement initiatives. The individual in this position works with senior leadership and cross-functionally aligns communications and branding with overall business objectives.

• Develop and implement communication plans that align with company goals, including messaging development, key audience identification, and communication channel selection.
• Lead and mentor a small team of communications professionals.
• Support executive leadership, including the Chief Executive Officer, with respect to communication strategies, speech drafting, presentations, and other executive materials.
• Effectively present information to employees and community members.
• Build and maintain relationships with media outlets and other companies, managing press inquiries, issuing press releases, and coordinating media interviews.
• Management of corporate images, photography, and video for brand management, presentations, and other corporate purposes.
• Develop and implement crisis communication plans to address potential negative situations and protect the company's reputation.
• Coordinate and collaborate with the Marketing team to support LSTR brand framework development, the drafting of marketing materials and consistency in execution across all audiences.
• Provide copy and communications support for various efforts, including media advertising, sponsorships, and digital campaigns.
• Collaborate with the Events team in support of corporate events, including script writing, executive presentations, design of event materials, event photography, convention booth design, and on-site event support.
• Manage the departmental budget and allocate resources effectively.
• Select and oversee vendors and vendor management.

Required Minimum Experience and Education:

• Bachelor’s degree or equivalent work-related experience
• Five years of corporate communications experience

Knowledge, Skills, and Abilities:

• Ability to demonstrate writing experience in a variety of formats.
• Excellent written communication skills in varied formats including long-form text, AP-style writing, speech writing, script writing, business memoranda, PowerPoint presentations, and press releases.
• Ability to manage public relations and media relationships
• Strategic thinking and ability to develop comprehensive communication plans.
• Ability to quickly gain and maintain knowledge of relevant industry trends.
• Crisis communication knowledge

• Seniority level Director

• Employment type Full-time

• Job function Public Relations
• Industries Truck Transportation

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Medical insurance

Vision insurance

401(k)

Tuition assistance

Disability insurance

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Jacksonville, FL $68,678.00-$102,200.00 1 month ago

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What is Landstar?

Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry's most stable and successful companies. Our network of independent entrepreneurs provides customers with personalized service at the local level with the global reach and resources of a multi‑billion dollar company.

Location: Onsite in Jacksonville, FL

The Vice President of Claims provides executive leadership of Landstar's Property & Casualty claims function, across liability and cargo claims, with accountability for claim outcomes, litigation strategy, and total cost of risk. You will oversee claims governance, litigation pipeline management, and trial readiness for high‑exposure matters within a self‑insured/captive‑supported structure along with re/insurers. To be successful you will ensure disciplined, consistent, and data‑driven claim resolution, including the intersection of cargo loss, contractual liability, and negligence‑based exposures. In this role you will partner closely with Risk Management, Legal, Safety, Operations, and Finance to align claims strategy with financial reporting, risk mitigation, and enterprise priorities.

• Lead claims governance, litigation pipeline oversight, and trial readiness strategy, ensuring disciplined case assessment, exposure management, and alignment with authority and escalation standards
• Direct the full claims and litigation lifecycle across liability (BI/PD) and cargo, including complex, high exposure matters and the intersection of cargo loss and contractual liability
• Establish and maintain a forward‑looking litigation pipeline, including severity segmentation, exposure forecasting, and executive reporting
• Oversee trial readiness and resolution strategy, including early case assessment, venue considerations, and alignment with defense counsel
• Direct claims operations to ensure consistent, timely, and effective claim handling and resolution
• Lead data‑driven insights to identify trends, emerging risks, and loss drivers, and translate findings into actionable strategies
• Provide leadership over cargo claims strategy, including loss assessment, coverage application, subrogation, and alignment with liability exposure and contractual frameworks
• Operate within a self‑insured captive structure, including coordination with captive ops, insurers, and re/insurers
• Oversee defense counsel and vendor management, including performance, outcomes, and cost control
• Ensure compliance with regulatory requirements, internal policies, and audit standards
• Communicate material claim developments, trends, and exposure to senior leadership and executive stakeholders
• Lead and develop the Claims organization, including talent development, performance management, and organizational design

• Bachelor's degree or equivalent experience
• 10 years of experience in Property & Casualty claims, insurance, or risk management including:
• 5 years of experience managing litigated claims
• 5 years of experience managing claims teams

• 10 years of experience in transportation, logistics, or trucking‑related claims, including cargo and liability exposures
• 3 years of experience in self‑insured and/or captive insurance structures
• 5 years of experience managing catastrophic and large‑loss exposures

• Knowledge of state and federal regulations governing transportation‑related claim
• Deep knowledge in Property & Casualty claims, including liability and cargo claims handling
• Strong knowledge of claims governance, litigation processes, and trial strategy
• Strong knowledge of cargo claims, including coverage, valuation, subrogation, and relevant regulatory frameworks (e.g., Carmack)
• Knowledge of the interaction between cargo loss, contractual liability, and negligence‑based exposure in transportation environments
• Ability to manage potentially high‑severity litigation portfolios and complex claim environments
• Strong financial acumen, including reserving, loss cost management, and recovery optimization
• Ability to leverage claims technology, data analytics, and automation to drive operational efficiency and improve claim outcomes
• Strong executive presence with ability to communicate effectively with senior leadership
• Ability to manage defense counsel, vendors, and legal spend
• Strong leadership, organizational, and stakeholder management skills
• Ability to operate effectively in high‑profile, time‑sensitive environments
• Proficiency with claims systems (Origami preferred) and Microsoft Office tools

This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Landstar is seeking hard‑working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second‑to‑none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top‑notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e‑mail to

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This online application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.

Landstar is looking for a Vice President of Claims to provide executive leadership in our claims function. This role requires managing both liability and cargo claims, focusing on data-driven outcomes and coordination with multiple departments.

Ideal candidates should possess extensive experience in Property & Casualty claims and a proven track record in litigation strategy. Landstar offers a competitive compensation package, inclusive workplace culture, and opportunities for professional growth.