180 jobs in Liberty Mutual Insurance

Liberty Mutual Insurance is seeking a software engineer to join a geographically distributed agile team, delivering complex systems and consumer apps in a hybrid office model (Plano, TX and other US sites). You'll translate business needs into technical solutions using React, TypeScript, JavaScript, Node.js, Java, and cloud services.

This role emphasizes end-to-end development, automated testing, mentoring juniors, and driving continuous improvement within a Fortune 100 company offering

Liberty Mutual Insurance is seeking an accomplished Director of Engineering for Sales and Support Systems. The role leads a team delivering scalable systems used by agents and customers in global operations, partnering with IT and business leaders to drive Salesforce modernization, cloud integrations, and unified platform initiatives.

The position supports a hybrid work setup (2 days onsite) with collaboration across functional IT Directors and external partners, while focusing on strategic

Description

NOTE: This role has a hybrid work arrangement (2x per week) in one of our tech hub locations: Plano, TX/Columbus, OH/Boston, MA/Portsmouth, NH/Indianapolis, IN.

Liberty Mutual US Retail Markets (USRM) Technology is undertaking a multi-year transformation to modernize our policy administration ecosystem by converging legacy platforms into a unified, cloud-enabled Guidewire PolicyCenter solution.

We are seeking a Director of Engineering – Property & Specialty to lead one of the critical components of this transformation: Build and deploy Property & Specialty LOB's into our modern platform.

This leader will partner closely with existing implementation teams to define and execute the engineering and build strategy, build and lead a high-performing organization, and partner across Product, Underwriting, Distribution, Service, Data, and Platform teams to ensure seamless, high-quality outcomes that enable business agility and customer value.

This role combines deep technical leadership, large-scale program execution, and organizational leadership, and is pivotal to delivering a simplified, future-ready insurance platform.

About the Role:

As Director of Engineering, you will lead both engineering strategy and execution while developing a world-class engineering organization.

Engineering Leadership & Organizational Development

• Build, lead, and develop a high-performing engineering organization, including engineering managers and senior technical leaders.
• Foster a culture of technical excellence, innovation, accountability, and continuous learning.
• Oversee talent strategy including hiring, coaching, performance management, and succession planning.
• Establish and scale global engineering teams, including vendor and offshore strategies aligned to capacity and cost objectives.
• Lead cross-functional coordination across Guidewire, system integrators, platform teams, and downstream consumers to manage dependencies, risks, and delivery.

Technology Strategy & Delivery

• Shape and drive engineering strategy aligned with enterprise architecture, modern engineering practices, and cloud-native platforms.
• Lead design and implementation of scalable, resilient solutions within the Guidewire PolicyCenter ecosystem.
• Ensure adoption of best practices across software development, DevOps, security, and quality engineering.
• Balance speed-to-market with long-term scalability, reliability, and operational excellence.

Cross-Functional Leadership & Business Alignment

• Partner with Product, Underwriting, Data, Experience, and Architecture teams to deliver business value and seamless customer experiences.
• Collaborate with senior and executive leadership to align engineering priorities with enterprise strategy and modernization goals.
• Own delivery outcomes, including timelines, quality, system health, and business impact.
• Represent engineering in strategic planning, budgeting, and resource allocation discussions.

Thought Leadership & Innovation

• Serve as a thought leader in engineering and modernization, influencing architecture, platform investments, and emerging technologies (e.g., GenAI, cloud data platforms).
• Advance engineering practices and contribute to Liberty Mutual’s broader technology community.

Key Responsibilities:

• Lead and develop a high-performing engineering organization, including managers, senior engineers, and global/vendor teams.
• Own the end-to-end policy platform buildout supporting Property & Specialty LOB's.
• Be accountable for delivery of implementation milestones across a multi-year modernization program.
• Partner closely with Architecture, Guidewire and Systems Integrators to ensure that the engineering aligns with our go-forward architecture stratecy and aligns with existing architecture blueprint.
• Drive cross-functional execution across Guidewire, system integrators, platform teams, and downstream systems.
• Shape engineering strategy aligned with enterprise architecture, cloud platforms, and long-term modernization goals.
• Ensure adoption of best practices across software engineering, DevOps, security, and reliability.
• Partner with Product, Underwriting, Data, and Experience teams to deliver measurable business outcomes.
• Represent engineering in executive-level planning, funding, and prioritization discussions.
• Build a strong engineering culture focused on accountability, innovation, and continuous improvement.
• Serve as a thought leader influencing engineering practices and enterprise technology direction.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related discipline.
• 10+ years of technology experience with 5+ years in senior leadership roles.
• Experience leading large-scale policy administration transformations in P&C insurance.
• Deep expertise in Guidewire PolicyCenter (Guidewire Cloud preferred).
• Proven ability to lead large, globally distributed engineering teams (75–150+ engineers).
• Strong knowledge of cloud-native architectures, microservices, APIs, and DevOps practices.
• Demonstrated ability to lead complex, cross-functional programs and influence senior stakeholders.
• Strong business acumen with the ability to align technology outcomes to business strategy.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Liberty Mutual Insurance in Plano, TX is seeking a Director of Engineering to lead the transformation of their policy administration systems. This crucial role involves overseeing engineering strategy and building a high-performing team while ensuring alignment with enterprise goals.

The ideal candidate will have extensive experience in technology and leadership, specifically within the P&C insurance sector. Responsibilities include cross-functional collaboration, driving innovation, and executing large-scale engineering initiatives.

You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future sponsorship, are not eligible to apply.

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This position follows a hybrid work model (2 days onsite) and is open to candidates located in Portsmouth, NH; Boston, MA; Plano, TX; Indianapolis, IN; and Columbus, OH.

US Retail Markets (USRM) Technology is searching for a passionate engineering leader to work as the Director, Engineering – Sales and Support Systems. The USRM Distribution Tech team is focused on delivering modern, highly scalable solutions that integrates industry leading platforms with our custom cloud‑based applications. This position will partner with IA Solutions and Enablement teams to drive completion of strategic business priorities including but not limited to, Salesforce Modernization using Financial Services Cloud with Agentforce, Agent Portal AI integration, and the building of our Unified Insurance Platform integrations for CRM data.

In this position, you will lead a team of IT professionals to build and support a portfolio of systems and services used by agents and customers in our international business operations. This individual will help strategize and execute in partnership with Functional IT Directors, and partners for our product platforms for core systems.

• Develops and implements business and/or IT vision, critical success factors and operating plans; develops and communicates department/enterprise vision, strategies, critical success factors and plans; develops high level migration plans. Anticipates and manages technology evolution and relates it to business solutions.
• Sets direction based on alignment to business and overall technology standards.
• Hires and manages lower level managers and may hire and manage individual contributors; coaches and counsels team members, especially managers regarding management techniques. Determines and manages staffing strategy and plan (# of FTEs, skills needed, depth of experience, internal and external staffing mix) consistent with the needs of the department.
• Ensures decisions related to hiring, firing and promotions are executed.
• Defines individual performance objectives and development plans and ensures alignment with project and department objectives.
• Appraises and evaluates department and individual performance and makes compensation recommendations; oversees the appraisal process.
• Initiates and fosters business partnerships with current and potential clients, vendors, IT executives, and senior business executives; develops relationships that promote trust and increase efficiency and effectiveness; balance individual client needs with business priorities assuring alignment with the business strategies and objectives.
• Establishes financial plan for department and manages to plan; ensures project financial plans are met by managers in department. Jointly establishes financial targets with business partners.
• Oversees the development of our IA and SPG Salesforce implementation integrated with our AWS and Azure Cloud based solutions.
• Responsible for the implementation and execution of multiple projects ensuring scope and schedule are established for projects; oversees operating plan and resource allocation for the department, including prioritization and staff deployment; acts based on changed priorities.
• Formulates and executes process and organizational improvement direction and programs which enhance overall effectiveness;pro‑actively seeks ways to improve human resource and other management processes. Understands business process, issues/problems and applies appropriate IT standards and solutions.
• Develops and maintains a network of industry contacts; performs or directs research on industry trends, competitors, business and IT products; analyzes trends and makes strategic and tactical recommendations.
• Ensures system, technical and product architectures are aligned with business objectives.

• Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred.
• Generally, more than 10 years related experience with 5 years in leadership role.
• In‑depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities. In‑depth knowledge of business operations, objectives and strategies.
• In‑depth knowledge of project planning methodologies and tools and IT standards and guidelines.
• Advanced knowledge of management concepts, practices and techniques. Ability to promote a team environment consisting of several teams.
• Highly developed negotiation, facilitation and consensus building skills.
• Highly developed oral and written communication skills; strong presentation skills.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well‑being. To learn more about our benefit offerings please visit:

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Description This is an entry level position within the Account Analyst job family, with a goal of acquiring a basic understanding of risk evaluation on new and renewal business. Gathers, organizes and enters information into pricing models; and performs the initial analysis of exposure, loss and coverage for the underwriter. Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation. Coordinates service requests in a timely manner. Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools and models; flagging referral triggers, and initiating/managing requests to internal service providers (e.g., rating). Gathers, analyzes and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer / disclosure /election forms) used by the underwriter to complete the coverage review, hazard analysis, pricing strategy and proposal. Provides customer service to brokers and agents to facilitate the processing of business; answers questions, resolves problems on topics such as policy transactions, billing, and service needs. Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements and file documentation. Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary. Supports the underwriter with mid-term account reviews / stewardship, ongoing service, service planning and endorsements. This is a hybrid position. Candidates within 50 miles of select offices are expected in-office 2 days per week. Qualifications Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability and ability to learn/apply new information quickly and accurately. Knowledge, skills and capabilities typically acquired through 2 or more years of related work experience. Associate’s or bachelor’s degree preferred. Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. To learn more about our benefit offerings please visit: Equal Opportunity Employer Statement Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco #J-18808-Ljbffr

Overview At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impact our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work‑life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. You will represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value. Responsibilities Litigation Management and Execution: Independently manage all phases of litigation involving claims of moderate to heavy value (up to approximately \$50,000 exposure). Conduct comprehensive legal research, draft precise pleadings, motions, and other legal documents. Lead settlement negotiations and participate in hearings, trials, and mediations to achieve optimal case outcomes. Litigation Support: Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process. Legal Strategy Development: Develop, implement, and continuously refine advanced legal strategies for discovery, investigation, and trial preparation. Technology Utilization: Employ advanced e‑discovery tools, case management systems, and data analysis software to streamline workflows and reduce costs. Client Advisory and Relationship Management: Provide clear, well‑reasoned legal opinions and strategic advice to clients and Claims Representatives. Build and sustain trusted relationships by understanding client operations and legal challenges. Risk Evaluation and Mitigation: Identify, evaluate, and mitigate legal risks associated with cases in collaboration with clients and senior attorneys. Training, Mentoring, and Leadership: Design and conduct training sessions and workshops for Legal, Claims, and related departments. Mentor junior attorneys and legal support staff, offering guidance and direction to elevate team performance. Documentation and Compliance: Ensure all legal documents are meticulously prepared, accurate, and compliant with relevant laws, regulations, and company policies. Adhere strictly to ethical guidelines, licensing requirements, and the Model Rules of Professional Conduct (MRPC). Organizational Improvement and Innovation: Identify and implement opportunities for process automation and workflow enhancements. Qualifications Juris Doctor (JD) or LLB degree from an accredited law school. Admission to the bar in Texas and in good standing; special licenses to practice before particular boards or federal courts may be required. Minimum of 5 years of successful trial attorney experience, preferably within insurance law and related litigation. Construction defect litigation and complex commercial litigation experience is highly desirable. Proven experience managing moderately complex litigation with demonstrated success in achieving favorable outcomes. General knowledge of insurance law. Exceptional legal research, writing, negotiation, and analytical skills. Proficient in advanced e‑discovery tools, legal case management software, and remote collaboration technologies. Demonstrated ability to mentor and lead junior attorneys and legal staff. Excellent communication, interpersonal, and client relationship management skills. Commitment to ethical legal practice and compliance with all regulatory and professional standards. About Us Payment philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well‑being. To learn more about our benefit offerings please visit: Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco #J-18808-Ljbffr

Liberty Mutual Insurance is looking for a Senior Software Engineer in Plano, TX, to design, build, and support software solutions that enhance claims experiences. The role requires expertise in full stack development and cloud-native technologies.

You will lead projects end-to-end, from feature design to deployment, within an Agile team. Candidates must have a strong background in AWS and collaboration skills. A hybrid work schedule is offered, with emphasis on continuous improvement and mentoring.

Location & Work Schedule

These roles offer a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN and Columbus, OH with a preference towards Portsmouth and Indianapolis.

We are seeking a Senior Software Engineer with strong full stack development experience and deep familiarity with AWS services and cloud‑native engineering practices. This role will design, build, test, deploy, and support modern digital and service‑based solutions that improve claims experiences for customers, adjusters, and internal partners.

You are a strong, hands‑on engineer who combines technical depth with curiosity, ownership, and a bias for action. You enjoy building robust, scalable applications and services, and you are comfortable working across frontend, backend, cloud infrastructure, and integrations.

• Strong full stack engineering skills across modern frontend frameworks and backend services
• Experience designing and building cloud‑native applications in AWS
• A problem‑solving mindset and the ability to navigate ambiguity
• A focus on reliability, security, performance, and maintainability
• Strong collaboration and communication skills in Agile, cross‑functional teams
• A passion for continuous improvement, mentoring others, and delivering business value

As a Senior Software Engineer, you will own medium‑to‑large features and services end‑to‑end, helping modernize and evolve our claims technology ecosystem.

• Design, develop, test, deploy, and support full stack software solutions in an Agile product team
• Build modern web applications and backend services that support claims experiences and operational workflows
• Develop scalable APIs, microservices, and event‑driven integrations using Java / Spring Boot and cloud‑native patterns
• Build and maintain responsive frontend applications using JavaScript/TypeScript and modern frameworks such as React, Angular, or Vue
• Design and implement AWS‑based solutions using services such as:
• Lambda
• API Gateway
• S3
• RDS / DynamoDB
• SQS / SNS
• Step Functions
• CloudWatch
• IAM
• ECS / EKS or other container‑based runtime platforms
• Create and maintain secure APIs and integrations aligned with enterprise standards
• Implement secure authentication and authorization patterns leveraging enterprise identity solutions
• Design, optimize, and troubleshoot data models and application data flows across relational and cloud‑native data stores
• Lead troubleshooting and root cause analysis for production issues; improve system reliability, resilience, and performance
• Build and enhance CI/CD pipelines using GitHub Actions and related automation, testing, and quality tooling
• Improve observability using tools such as Datadog and Splunk, including dashboards, alerting, metrics, logs, and tracing
• Participate in discovery, estimation, technical design, story writing, and documentation
• Contribute to engineering best practices across code quality, testing, automation, and operational readiness
• Mentor engineers and help elevate team standards and execution

• Owns medium‑to‑large features end‑to‑end, including design, implementation, testing strategy, and production readiness.
• Leads troubleshooting and performance tuning (application and database).
• Drives API/integration work (Apigee patterns, identity/security considerations).
• Improves engineering practices (CI/CD, test automation, code quality) and mentors others.
• Ensures established standards for observability, deployment, resiliency, and developer productivity across teams.
• Partners with product, architecture, and security stakeholders; makes and communicates trade‑offs clearly.
• Mentors team members and ensures High‑Performing Engineering standards are chosen and monitored with the team.
• Strong software engineering fundamentals: clean code, testing, debugging, and design.
• Experience integrating systems via APIs and working with enterprise standards (security, logging, monitoring).
• Ability to work in Agile teams using modern delivery practices (iteration, experimentation, continuous improvement).
• Effective communication and collaboration; able document and explain technical decisions.
• Experience and openness to utilizing AI Software Development Tools (GitHub Actions Copilot etc.).

You’ll help deliver resilient, secure, and scalable claims technology that improves experiences for both customers and employees. Your work will directly support the systems and digital capabilities that help people when they need us most.

• Bachelor’s or Master’s degree in a technical or business discipline, or equivalent experience
• 5+ years of software engineering experience
• Strong experience designing, developing, and supporting production applications
• Demonstrated ability to work across frontend, backend, API, cloud, and operational concerns
• Experience working in enterprise environments with security, monitoring, and reliability standards
• Experience with CI/CD pipelines, automated testing, and modern DevOps practices
• Experience troubleshooting application and database performance issues
• Experience or openness to using AI‑assisted software development tools

• Cloud: AWS‑based solutions using services such as:
• Lambda
• API Gateway
• S3
• RDS / DynamoDB
• SQS / SNS
• Step Functions
• CloudWatch
• IAM
• ECS / EKS or other container‑based runtime platforms
• Backend: Java, Spring Boot
• Frontend: JavaScript, TypeScript, React / Angular / Vue
• API & Integration: REST APIs, event‑driven architecture, enterprise integration patterns
• Containers/Runtime: Kubernetes, ECS, EKS, cloud‑native deployment platforms
• CI/CD: GitHub Actions, automated testing, deployment pipelines
• Observability: Datadog, Splunk
• Data: SQL Server, relational databases, cloud‑native data services
• Security & Identity: Enterprise authentication/authorization solutions, secure API practices
• AI Developer Tooling: GitHub Copilot, Microsoft Copilot, LibertyGPT or similar developer productivity tools

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco