12 jobs in Lumen Inc
Remote Cybersecurity Audit & Compliance Lead (Hiring Immediately)
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Lumen is a leading provider of secure AI-ready connectivity and trusted infrastructure. We are seeking a Cybersecurity Assurance Analyst (Audit) to coordinate and execute audit controls across SOC 1/2, PCI, ISO, HIPAA, and other programs. This remote role supports multiple compliance programs, with strong emphasis on communication, documentation, and remediation. The Senior Information Security Auditor will collaborate with internal clients and vendors to ensure controls are effective and #J-18808-Ljbffr
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OPERATIONS TECHNICIAN III PUB SEC (Hiring Immediately)
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Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role The Operations Technician III – Federal has an in‑depth technical knowledge of network operations to perform circuit and equipment/network restoration. The technician proactively monitors, responds to and resolves network issues and alarms. In the process of network restoration notifies management and program office with risk potential and an impact assessment. The Main Responsibilities Perform circuit and equipment/network restoration, recognize potential jeopardy conditions. Management of circuits (T1 - 100Gb, Ethernet & IP), perform testing and activation of new network circuits as well as long‑haul, metro and international optical networks. Work very closely with Federal government network operation centers (NOC) customers for all demand and scheduled maintenance to conform to customer network management requirements and protocols. Analyze network troubles, assess performance data and develop design optimization plans accordingly Interface with fiber vendors, telecom providers and other entities on complex technical matters. Participate as a Lead/SME to select customers to participate in regular customer meetings, procedural reviews, audits, and other functions Review and interpret electric data processing (EDP) and as‑built engineering documentation Coordinate and track return material authorization (RMA) requests, including vendor interface to obtain RMA authorization requests and completion of RMA submittal forms Analyze, test and repair Layer 2/3 network problems. Ensure services conform to customer mandated SLAs for latency, packet loss, jitter, throughput. Ability to test using standard protocols, as well as Iperf and Brix platforms What We Look For in a Candidate Basic Qualifications: Minimum of 5+ years’ experience with SONET based, long‑haul and metro transport networks, next‑generation DWDM wavelength systems, SDH networks with SNCP rings, DCCS cross‑connect systems and/or Ethernet, VPLS, IP, MPLS Possess security clearance and/or ability to obtain security clearance. Ability to relate technical issues to management and Government personnel, interfacing in a professional manner with management and customers. Flexibility with regard to work levels and shift accommodation is imperative Preferred Qualifications: Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience. Seven or more years applicable work experience Preferred Cisco CCIP, CCDP, CCNP certifications, Juniper or ALU data networking equivalent Strong working knowledge and experience on DWDM Layer 1, Metro Ethernet and IP communications (IPv4, IPv6, routing protocols) Technical knowledge and experience on contemporary technologies (e.g. MPLS, TDM, Ethernet, eLAN‑eLine, TCP/IP, BGP, QoS, IP, etc) Previous experience with broadband and/or narrowband circuit maintenance, testing and restoration, provisioning databases and circuit activations Previous experience with routers, IP protocols, configurations, interfaces is strongly preferred Prior experience with Transport platforms (i.e. Nortel, Cisco, Ciena, Lucent and Tellabs) and Data platforms (Cisco, Juniper, Adtran) Previous experience with Gov't networks and customers. Demonstrated leadership profile to manage customer networks, proactively track and escape issues, engage resources to expedite service/network outages, professional interaction skills with customers and management Must be able to effectively manage multiple issues simultaneously through effective work prioritization. Demonstrated ability to make sound decisions and logical thinking when under pressure Demonstrated ability to train, coach and develop technical skill set of shift technicians Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $81,206 - $108,273 in these states: TX Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short‑term incentives, long‑term incentives and/or sales compensation) as you move through the selection process. Bonus Structure Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. #J-18808-Ljbffr
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Remote Operations Manager AI Activation & Automation (Hiring Immediately)
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Lumen seeks a Manager, Operations to lead a blended team of System Engineers and Activation Technicians delivering timely activation and post-activation support for the NaaS portfolio. You will balance operations, coaching, and customer experience to ensure efficient activations and urgent resolution of escalations. You will collaborate with IT, Engineering, and Automation teams to reduce fallout, improve order flow, and adopt AI-driven solutions. #J-18808-Ljbffr
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OPERATIONS TECHNICIAN II - PUB SEC (Hiring Immediately)
Posted 1 day ago
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Why Lumen is a Good Place to Work Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role The Operations Technician (Network Operation Center Environment) will work in a challenging, hands‑on environment supporting the Department of Homeland Security (DHS), and other specialized customers in support of National Cyber Protection System (NCPS) initiatives. The Main Responsibilities Responsible for fiber maintenance including installation, splicing, and testing of all fiber optic cable within multiple program networks. Hands on technical support of routers, switches, servers, and firewalls in a Data Center and office environment. Network troubleshooting and fault analysis; hardware troubleshooting and repair. Develop and follow a MOP and anticipate problems, and proactively take corrective action. Trouble ticket generation and response; customer interface and escalations. Monitoring, configuring, troubleshooting Tier 12 events in switches, routers, and firewalls. Respond to customer inquiries in a timely and professional manner. Basic Qualifications Ability to effectively communicate with peers and customers. Must be willing to work Shift work 24x7 coverage, weekends, holidays and on‑call rotation. Must be familiar with Juniper (JunOS), Netscreen Firewalls SolarWinds, and Cisco Networking Hardware. Must have experience with application‑level firewalls (proxies). Clearance Active Top Secret (TS) with the ability to obtain a Top‑Secret SCI (TSSCI). Preferred Qualifications Associate’s degree in a related field or equivalent work experience in the communications, networking or cybersecurity fields. Understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSec, and L2TP). Basic enterprise Linux skills, VMWare, SQL, and Basic Windows Server Administration. Familiar with Network Monitoring tools. Ability to work in a consultative manner with others, i.e., establish rapport, interview, fact‑find, present options recommend solutions, follow‑up and customer‑focused behavior. Proven ability to work in a dynamic team environment with changing requirements and competing priorities. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $58,038 - $77,520 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $61,047 - $81,396 in these states: CO HI MI MN NC NH NV OR RI $63,954 - $85,272 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short‑term incentives, long‑term incentives and/or sales compensation) as you move through the selection process. Lumen benefits: Bonus Structure #LI-Remote What to Expect Next Requisition #: Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. #J-18808-Ljbffr
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OPERATIONS TECHNICIAN II - PUB SEC (Hiring Immediately)
Posted 1 day ago
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Why Lumen is a Good Place to Work Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role The Operations Technician (Network Operation Center Environment) will work in a challenging, hands‑on environment supporting the Department of Homeland Security (DHS), and other specialized customers in support of National Cyber Protection System (NCPS) initiatives. The Main Responsibilities Responsible for fiber maintenance including installation, splicing, and testing of all fiber optic cable within multiple program networks. Hands on technical support of routers, switches, servers, and firewalls in a Data Center and office environment. Network troubleshooting and fault analysis; hardware troubleshooting and repair. Develop and follow a MOP and anticipate problems, and proactively take corrective action. Trouble ticket generation and response; customer interface and escalations. Monitoring, configuring, troubleshooting Tier 12 events in switches, routers, and firewalls. Respond to customer inquiries in a timely and professional manner. Basic Qualifications Ability to effectively communicate with peers and customers. Must be willing to work Shift work 24x7 coverage, weekends, holidays and on‑call rotation. Must be familiar with Juniper (JunOS), Netscreen Firewalls SolarWinds, and Cisco Networking Hardware. Must have experience with application‑level firewalls (proxies). Clearance Active Top Secret (TS) with the ability to obtain a Top‑Secret SCI (TSSCI). Preferred Qualifications Associate’s degree in a related field or equivalent work experience in the communications, networking or cybersecurity fields. Understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSec, and L2TP). Basic enterprise Linux skills, VMWare, SQL, and Basic Windows Server Administration. Familiar with Network Monitoring tools. Ability to work in a consultative manner with others, i.e., establish rapport, interview, fact‑find, present options recommend solutions, follow‑up and customer‑focused behavior. Proven ability to work in a dynamic team environment with changing requirements and competing priorities. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $58,038 - $77,520 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $61,047 - $81,396 in these states: CO HI MI MN NC NH NV OR RI $63,954 - $85,272 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short‑term incentives, long‑term incentives and/or sales compensation) as you move through the selection process. Lumen benefits: Bonus Structure #LI-Remote What to Expect Next Requisition #: Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. #J-18808-Ljbffr
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OPERATIONS TECHNICIAN II - PUB SEC (Hiring Immediately)
Posted 1 day ago
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Why Lumen is a Good Place to Work Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role The Operations Technician (Network Operation Center Environment) will work in a challenging, hands‑on environment supporting the Department of Homeland Security (DHS), and other specialized customers in support of National Cyber Protection System (NCPS) initiatives. The Main Responsibilities Responsible for fiber maintenance including installation, splicing, and testing of all fiber optic cable within multiple program networks. Hands on technical support of routers, switches, servers, and firewalls in a Data Center and office environment. Network troubleshooting and fault analysis; hardware troubleshooting and repair. Develop and follow a MOP and anticipate problems, and proactively take corrective action. Trouble ticket generation and response; customer interface and escalations. Monitoring, configuring, troubleshooting Tier 12 events in switches, routers, and firewalls. Respond to customer inquiries in a timely and professional manner. Basic Qualifications Ability to effectively communicate with peers and customers. Must be willing to work Shift work 24x7 coverage, weekends, holidays and on‑call rotation. Must be familiar with Juniper (JunOS), Netscreen Firewalls SolarWinds, and Cisco Networking Hardware. Must have experience with application‑level firewalls (proxies). Clearance Active Top Secret (TS) with the ability to obtain a Top‑Secret SCI (TSSCI). Preferred Qualifications Associate’s degree in a related field or equivalent work experience in the communications, networking or cybersecurity fields. Understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSec, and L2TP). Basic enterprise Linux skills, VMWare, SQL, and Basic Windows Server Administration. Familiar with Network Monitoring tools. Ability to work in a consultative manner with others, i.e., establish rapport, interview, fact‑find, present options recommend solutions, follow‑up and customer‑focused behavior. Proven ability to work in a dynamic team environment with changing requirements and competing priorities. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $58,038 - $77,520 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $61,047 - $81,396 in these states: CO HI MI MN NC NH NV OR RI $63,954 - $85,272 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short‑term incentives, long‑term incentives and/or sales compensation) as you move through the selection process. Lumen benefits: Bonus Structure #LI-Remote What to Expect Next Requisition #: Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. #J-18808-Ljbffr
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OPERATIONS TECHNICIAN II - PUB SEC (Hiring Immediately)
Posted 1 day ago
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Why Lumen is a Good Place to Work Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role The Operations Technician (Network Operation Center Environment) will work in a challenging, hands‑on environment supporting the Department of Homeland Security (DHS), and other specialized customers in support of National Cyber Protection System (NCPS) initiatives. The Main Responsibilities Responsible for fiber maintenance including installation, splicing, and testing of all fiber optic cable within multiple program networks. Hands on technical support of routers, switches, servers, and firewalls in a Data Center and office environment. Network troubleshooting and fault analysis; hardware troubleshooting and repair. Develop and follow a MOP and anticipate problems, and proactively take corrective action. Trouble ticket generation and response; customer interface and escalations. Monitoring, configuring, troubleshooting Tier 12 events in switches, routers, and firewalls. Respond to customer inquiries in a timely and professional manner. Basic Qualifications Ability to effectively communicate with peers and customers. Must be willing to work Shift work 24x7 coverage, weekends, holidays and on‑call rotation. Must be familiar with Juniper (JunOS), Netscreen Firewalls SolarWinds, and Cisco Networking Hardware. Must have experience with application‑level firewalls (proxies). Clearance Active Top Secret (TS) with the ability to obtain a Top‑Secret SCI (TSSCI). Preferred Qualifications Associate’s degree in a related field or equivalent work experience in the communications, networking or cybersecurity fields. Understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSec, and L2TP). Basic enterprise Linux skills, VMWare, SQL, and Basic Windows Server Administration. Familiar with Network Monitoring tools. Ability to work in a consultative manner with others, i.e., establish rapport, interview, fact‑find, present options recommend solutions, follow‑up and customer‑focused behavior. Proven ability to work in a dynamic team environment with changing requirements and competing priorities. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $58,038 - $77,520 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $61,047 - $81,396 in these states: CO HI MI MN NC NH NV OR RI $63,954 - $85,272 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short‑term incentives, long‑term incentives and/or sales compensation) as you move through the selection process. Lumen benefits: Bonus Structure #LI-Remote What to Expect Next Requisition #: Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. #J-18808-Ljbffr
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Lead Corporate Investigator (Hiring Immediately)
Posted 2 days ago
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Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role At Lumen, integrity isn’t a statement, it’s a standard we actively uphold. As part of the Corporate Ethics & Compliance team, you’ll operate in an environment that values transparency, sound judgment, and accountability, where issues are addressed directly and expectations are high. We’re hiring a Lead Corporate Investigator to lead complex internal investigations into employee conduct, workplace concerns, and business integrity matters. This role will report to the Manager of Corporate Investigations and sits at the center of difficult, often ambiguous situations—requiring the ability to assess risk, navigate competing perspectives, and deliver fact‑based outcomes that stand up to scrutiny. You’ll partner closely with Human Resources, Legal, and senior stakeholders, working through sensitive issues with discretion while maintaining independence and objectivity. The work can be fast‑paced and nuanced, but it’s also high‑impact—helping ensure we operate in a way that aligns with our standards and supports a fair, consistent employee experience. The Main Responsibilities Lead end‑to‑end internal investigations involving employee misconduct, ethics concerns, and business integrity matters Manage multiple investigations concurrently, prioritizing based on risk, complexity, and business impact Conduct interviews with employees, witnesses, and stakeholders using a neutral, thoughtful, and professional approach Analyze facts, documentation, and patterns to develop clear, well‑supported findings Produce high‑quality Reports of Investigation; clarity, structure, and sound reasoning are critical Present findings and recommendations to Human Resources, Legal, and senior stakeholders with confidence and credibility Exercise sound judgment and maintain strict confidentiality when handling sensitive matters Operate effectively within a remote environment, staying connected and responsive across stakeholders Contribute to broader Ethics & Compliance initiatives as priorities evolve What We Look For in a Candidate Required Juris Doctor (J.D.) degree from an accredited law school Demonstrated experience conducting investigations (internal investigations strongly preferred) Background in employee relations, employment law, or workplace investigations Strong written communication skills, including drafting detailed investigative reports Ability to manage multiple cases independently in a remote environment Sound judgment, discretion, and the ability to handle highly sensitive matters Strong interpersonal skills with the ability to build trust while remaining objective Preferred Exposure to EEO, misconduct, or employee relations investigations Background in employment law Familiarity with business integrity issues (e.g., fraud, compliance‑related matters) Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $84,629 - $112,838 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $88,860 - $118,480 in these states: CO HI MI MN NC NH NV OR RI $93,092 - $124,122 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short‑term incentives, long‑term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen’s: Benefits ( Bonus Structure Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. To learn more about Life at Lumen and how we live the Lumen 8, please visit: Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( Job‑related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case‑by‑case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. #J-18808-Ljbffr
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Strategic Wholesale Account Manager (Hiring Immediately)
Posted 3 days ago
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Lumen is seeking a sales account development professional in Albany, NY. You will drive sales in an established geographic territory, develop customer relationships, and manage forecast funnels to meet sales quotas. Preferred candidates will possess strong communication and sales skills, experience with Salesforce, and knowledge of network services. Lumen offers a robust benefits package and a dynamic work environment. #J-18808-Ljbffr
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Strategic Wholesale Account Manager (Hiring Immediately)
Posted 3 days ago
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Lumen is seeking a Sales Account Developer in Austin, Texas, responsible for developing sales within a designated territory. You will identify new opportunities, manage customer relationships, and implement strategies to enhance customer spend. The ideal candidate is self-motivated and proficient in Microsoft Office. The role demands effective sales activities outside the office and knowledge of network services. Lumen offers competitive compensation and a comprehensive benefits package. #J-18808-Ljbffr
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