9 jobs in Moon Valley Nurseries

Job Summary

The Assistant Store Manager (ASM) is responsible for working with the GM to establish and maintain best‑of‑class customer service in our retail store operations – typically focusing on either "Operations" or "Customer Service." The ASM oversees and is accountable for their assigned portion of total store operations, ensuring maximum sales and profitability through merchandising, inventory control, expense control, employee management, resource management, safety management, operating cost control, and overseeing all aspects of nursery sales, production, maintenance, and organization. The ASM serves as a key‑holder and as the acting GM in the absence of the GM, enhancing customer satisfaction, meeting sales and profitability goals, and managing staff effectively.

• Helping oversee and manage a full service MVN retail nursery operation (Store).
• Owning their assigned "Operations" or "Customer Service" duties and responsibilities.
• Ensuring each customer receives outstanding service by maintaining a safe, clean, friendly environment that includes greeting and acknowledging every guest and providing solid product knowledge.
• Ensuring compliance with all company policies and procedures through regular store management and staff meetings, store walk‑throughs and audits.
• Training and developing store management in all aspects of the business, and directing and monitoring training and development of store personnel.
• Assisting in controlling loss, shrinkage, waste, variable expenses, payroll, and employee turnover.
• Ensuring appropriate merchandise stock levels, adjacencies, presentations, signage, and assortment in all areas of the nursery.
• Reviewing store trends and recommending and initiating changes for maximizing goals and objectives.
• Meeting sales goals by training, motivating, mentoring, and providing feedback to sales staff.
• Assisting with sales transactions of the store, including counter and phone sales, and overseeing product installation/delivery.
• Ensuring the protection and proper use of all store assets, including inventory, equipment, and facilities.
• Assisting in overseeing administrative functions such as POS transactions and warranty issues.
• Maintaining outstanding store conditions and visual merchandising standards.
• Proposing innovative ideas to increase market share to Marketing and Senior Management.
• Handling all issues that arise from employees or customers (complaints, grievances, etc.).
• Being a shining example of good behavior, high performance, and local face of MVN.
• Conducting or overseeing all safety training, including heat, vehicle, and pesticide safety.
• Assisting in overseeing logistics and customer service.
• Performing other duties and tasks as assigned.

• At least 2 years of experience in retail operations.
• At least 1 year in a supervisory or lead role.
• Experience in a retail, nursery, landscaping, or related environment preferred.
• Solid management skills with a basic understanding of HR and sales fundamentals.
• Understanding of sales and operations planning, demand forecasting, and marketing.
• Excellent customer relation and interpersonal skills.
• Excellent verbal and written communication skills.
• Self‑directed and motivated, able to act in an entrepreneurial fashion.
• Ability to work independently to complete specific tasks and meet inflexible deadlines.
• Ability to collect information and facts, draw valid conclusions, and effectively resolve concerns and conflicts.
• Aptitude in decision‑making and problem solving.
• Ability to work well with others and be a leader.
• Basic computer skills, including experience with POS systems and MS Office (Word, Excel, etc.).
• Strong time‑management, attention to detail, and follow‑through.
• Strong organizational skills and ability to coordinate multiple projects and activities simultaneously.

BS or equivalent experience.

While performing the duties of this job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift or move items over 50 pounds and may need to work outdoors for extended periods, possibly in extreme conditions such as rain, heat, sun, and wind.

Subject to MVR and criminal background check (in accordance with applicable fair chance laws, rules, and regulations).

Moon Valley Nurseries is the largest grower of box trees and palms in North America and is an industry leader and high‑growth company that offers competitive salaries with exceptional employee benefits, including medical insurance, 401(k), holidays, and PTO to all eligible employees. We are an equal employment opportunity employer. We are a drug‑free workplace.

Moon Valley Nurseries is seeking a District Manager of Delivery Operations in Los Angeles, CA. This role involves overseeing delivery and installation operations, ensuring projects are executed efficiently and safely. The ideal candidate will have 5+ years of leadership experience and strong problem-solving skills.

The District Manager will lead the development of teams, promote safety standards, and maintain exceptional customer service levels while managing operational processes across multiple locations.

District Manager of Delivery Operations

Locations: N Hollywood, CA 91605; Moorpark, CA 93021

Salary Range: $90,000.00 - $120,000.00

Position Type: Full Time

Job Shift: Open Availability Day Shift

Travel Percentage: Up to 50%

Category: Horticulture

Job Summary

The District Manager, Delivery Operations is responsible for overseeing all delivery and installation operations within an assigned district. This leadership role ensures the successful execution of installation projects, efficient routing and scheduling, safety compliance, customer satisfaction, and the ongoing development of Planting Crew Managers and field teams.

The District Manager serves as a key operational leader, partnering closely with Nursery Management, Sales Teams, Designers, and Installation Crews to ensure every customer receives an exceptional experience while maintaining the highest standards of quality, safety, and efficiency.

• Recruit, train, mentor, and develop Planting Crew Managers and installation teams.
• Personally onboard and train new Planting Crew Managers on company systems, operational procedures, customer service standards, and leadership expectations.
• Provide ongoing coaching, performance feedback, and professional development opportunities.
• Foster a culture of accountability, teamwork, continuous improvement, and operational excellence.
• Recognize achievements and support team growth through consistent communication and leadership.
• Oversee all delivery and installation operations throughout the district.
• Ensure projects are completed safely, efficiently, and according to company standards.
• Monitor job progress and proactively resolve operational challenges.
• Coordinate labor resources and support staffing needs across locations within the district.
• Assist with scheduling, crew assignments, payroll review, PTO approvals, and workforce planning.
• Conduct regular field visits and job site inspections to verify quality standards are being met.
• Ensure proper planting techniques, product placement, and installation procedures are followed.
• Address quality concerns promptly and implement corrective actions when necessary.
• Work to deliver exceptional customer experiences while minimizing preventable issues and callbacks.
• Collaborate with Sales Professionals, Designers, and Nursery Management to ensure project success.
• Manage district routing and scheduling to maximize operational efficiency and customer satisfaction.
• Ensure proper utilization of vehicles, equipment, tools, and labor resources.
• Coordinate backup staffing and transportation resources to maintain uninterrupted operations.
• Oversee inventory, equipment accountability, and operational readiness across the district.
• Support planning and execution of large‑scale and complex installation projects.
• Conduct site evaluations and pre‑installation assessments when necessary.
• Develop installation strategies that ensure successful project completion while maintaining safety and quality standards.
• Coordinate with internal departments to ensure all materials, equipment, and personnel are prepared prior to project execution.
• Promote and maintain a culture of safety throughout all operations.
• Conduct routine safety inspections and ensure compliance with company policies and procedures.
• Enforce safe work practices, vehicle safety standards, equipment usage requirements, and PPE guidelines.
• Identify and address safety concerns through coaching, corrective action, and continuous training.
• Monitor performance metrics and operational results throughout the district.
• Identify opportunities for increased efficiency, improved service levels, and cost control.
• Maintain accurate documentation and reporting related to operational performance, safety, and personnel matters.
• Partner with leadership to drive continuous improvement initiatives and achieve district goals.

This is not an exhaustive list of responsibilities. We work collaboratively and new responsibilities may be assigned over time.

Qualifications: Knowledge, Skills & Abilities

• 5+ years of leadership experience in delivery, installation, logistics, operations, landscape, construction, or related industries.
• Proven ability to lead and develop high‑performing teams.
• Strong organizational, planning, and problem‑solving skills.
• Experience managing multiple projects, locations, and priorities simultaneously.
• Excellent communication and interpersonal skills.
• Ability to work effectively across departments and build strong working relationships.
• Proficiency with technology and operational management systems.
• Valid driver's license with an acceptable driving record.

Highschool Diploma or equivalent

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift and/or move items over 75 pounds. Able to work outdoors in possibly extreme conditions, including rain, heat, sun, and wind.

Subject to MVR and criminal background check (In accordance with applicable fair chance laws, rules, and regulations)

District Manager of Delivery Operations

Locations: N Hollywood, CA 91605; Moorpark, CA 93021

Salary Range: $90,000.00 - $120,000.00

Position Type: Full Time

Job Shift: Open Availability Day Shift

Travel Percentage: Up to 50%

Category: Horticulture

Job Summary

The District Manager, Delivery Operations is responsible for overseeing all delivery and installation operations within an assigned district. This leadership role ensures the successful execution of installation projects, efficient routing and scheduling, safety compliance, customer satisfaction, and the ongoing development of Planting Crew Managers and field teams.

The District Manager serves as a key operational leader, partnering closely with Nursery Management, Sales Teams, Designers, and Installation Crews to ensure every customer receives an exceptional experience while maintaining the highest standards of quality, safety, and efficiency.

• Recruit, train, mentor, and develop Planting Crew Managers and installation teams.
• Personally onboard and train new Planting Crew Managers on company systems, operational procedures, customer service standards, and leadership expectations.
• Provide ongoing coaching, performance feedback, and professional development opportunities.
• Foster a culture of accountability, teamwork, continuous improvement, and operational excellence.
• Recognize achievements and support team growth through consistent communication and leadership.
• Oversee all delivery and installation operations throughout the district.
• Ensure projects are completed safely, efficiently, and according to company standards.
• Monitor job progress and proactively resolve operational challenges.
• Coordinate labor resources and support staffing needs across locations within the district.
• Assist with scheduling, crew assignments, payroll review, PTO approvals, and workforce planning.
• Conduct regular field visits and job site inspections to verify quality standards are being met.
• Ensure proper planting techniques, product placement, and installation procedures are followed.
• Address quality concerns promptly and implement corrective actions when necessary.
• Work to deliver exceptional customer experiences while minimizing preventable issues and callbacks.
• Collaborate with Sales Professionals, Designers, and Nursery Management to ensure project success.
• Manage district routing and scheduling to maximize operational efficiency and customer satisfaction.
• Ensure proper utilization of vehicles, equipment, tools, and labor resources.
• Coordinate backup staffing and transportation resources to maintain uninterrupted operations.
• Oversee inventory, equipment accountability, and operational readiness across the district.
• Support planning and execution of large‑scale and complex installation projects.
• Conduct site evaluations and pre‑installation assessments when necessary.
• Develop installation strategies that ensure successful project completion while maintaining safety and quality standards.
• Coordinate with internal departments to ensure all materials, equipment, and personnel are prepared prior to project execution.
• Promote and maintain a culture of safety throughout all operations.
• Conduct routine safety inspections and ensure compliance with company policies and procedures.
• Enforce safe work practices, vehicle safety standards, equipment usage requirements, and PPE guidelines.
• Identify and address safety concerns through coaching, corrective action, and continuous training.
• Monitor performance metrics and operational results throughout the district.
• Identify opportunities for increased efficiency, improved service levels, and cost control.
• Maintain accurate documentation and reporting related to operational performance, safety, and personnel matters.
• Partner with leadership to drive continuous improvement initiatives and achieve district goals.

This is not an exhaustive list of responsibilities. We work collaboratively and new responsibilities may be assigned over time.

Qualifications: Knowledge, Skills & Abilities

• 5+ years of leadership experience in delivery, installation, logistics, operations, landscape, construction, or related industries.
• Proven ability to lead and develop high‑performing teams.
• Strong organizational, planning, and problem‑solving skills.
• Experience managing multiple projects, locations, and priorities simultaneously.
• Excellent communication and interpersonal skills.
• Ability to work effectively across departments and build strong working relationships.
• Proficiency with technology and operational management systems.
• Valid driver's license with an acceptable driving record.

Highschool Diploma or equivalent

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift and/or move items over 75 pounds. Able to work outdoors in possibly extreme conditions, including rain, heat, sun, and wind.

Subject to MVR and criminal background check (In accordance with applicable fair chance laws, rules, and regulations)

Job Summary

The Assistant Store Manager (ASM) is responsible for working with the GM to establish and maintain best‑of‑class customer services in a retail nursery operation. The ASM oversees and is accountable for their assigned portion of total store operations—ensuring maximum sales and profitability through merchandising, inventory control, expense control, employee management, and safety management. The ASM acts as a “key‑holder” and as the acting GM in the GM’s absence.

• Help oversee and manage a full service MVN retail nursery operation (Store).
• Own the assigned “Operations” or “Customer Service” duties and responsibilities.
• Ensure each customer receives outstanding service by providing a safe, clean, friendly environment, greeting and acknowledging every guest, maintaining standards, solid product knowledge, and all other components of customer service.
• Ensure compliance with all company policies and procedures through regular store management and staff meetings, store walk‑throughs and audits.
• Train and develop store management in all aspects of the business, and direct and monitor training and development of store personnel.
• Control loss, shrinkage, waste, variable expenses, payroll and employee turnover.
• Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signage, and assortment in all areas of the nursery.
• Review store trends and recommend and initiate changes for maximizing goals and objectives.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Participate in sales transactions of the store, including counter and phone sales, and oversee product installation/delivery.
• Protect and properly use all store assets, including inventory, equipment and facilities.
• Oversee administrative functions including POS transactions, warranty issues, etc.
• Maintain outstanding store conditions and visual merchandising standards.
• Propose innovative ideas to increase market share to Marketing and Sr. Management.
• Deal with all issues that arise from employees or customers (complaints, grievances, etc.).
• Serve as a shining example of good behavior and high performance and as the local face of MVN.
• Conduct or oversee all safety training, including heat, vehicle, pesticide safety, etc.
• Assist to oversee logistics/customer service.
• Perform other duties and tasks as assigned.

• At least 2 years of experience in retail operations.
• At least 1 year in a supervisory or lead role.
• Experience in a retail, nursery, landscaping, or related environment preferred.
• Solid management skills and a basic understanding of HR and sales fundamentals.
• Understanding of sales and operations planning process, demand forecasting and marketing.
• Excellent customer relations and interpersonal skills.
• Excellent verbal and written communication skills.
• Self‑directed, motivated, and able to act in an entrepreneurial fashion.
• Ability to work independently to complete tasks and meet inflexible deadlines.
• Ability to collect information, draw valid conclusions, and effectively resolve concerns/conflicts.
• Aptitude in decision‑making and problem solving.
• Ability to work well with others and be a leader.
• Basic computer skills including experience with POS systems and MS Office (Word, Excel, etc.).
• Strong time management, attention to detail, and follow‑through.
• Strong organizational skills and ability to coordinate multiple projects/activities simultaneously.

BS or equivalent experience.

Requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Frequently lifts or moves items over 50 pounds. Must work outdoors for extended periods, in potentially extreme conditions, including rain, heat, sun, and wind.

Subject to MVR and criminal background check. In accordance with applicable fair‑chance laws, rules, and regulations.

Competitive salaries and exceptional employee benefits, including medical insurance, 401(k), holidays, and PTO for all eligible employees.

We are an equal employment opportunity employer. We are a drug‑free workplace.

Moon Valley Nurseries in Las Vegas seeks an Assistant Store Manager to support the General Manager in ensuring top-notch customer service and operational excellence in our retail nursery.

The ideal candidate will have at least 2 years of retail operations experience, with a proven track record in a leadership role. Responsibilities include training staff, managing inventory, and meeting sales goals. We offer competitive salaries and exceptional benefits. Join our dedicated team today!