13 jobs in ProService Hawaii

6 days ago Be among the first 25 applicants

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Who We Are

At ProService Hawaii, we empower businesses and employees across the islands. As Hawaii’s largest local HR partner, we provide innovative HR solutions in payroll, benefits, risk management, and more. With over 18 years as a Best Place to Work, we’re dedicated to fostering a purpose-driven, inclusive, and high-performing culture.

Who We Are

At ProService Hawaii, we empower businesses and employees across the islands. As Hawaii’s largest local HR partner, we provide innovative HR solutions in payroll, benefits, risk management, and more. With over 18 years as a Best Place to Work, we’re dedicated to fostering a purpose-driven, inclusive, and high-performing culture.

What You’ll Do

The Strategic Account Manager (SAM) plays a vital role in strengthening and expanding relationships with our largest and most complex clients. By understanding client business needs, coordinating internal resources, and reinforcing the value of our partnership, you will ensure long-term retention and satisfaction.

• Drive strategic engagement and retention plans, proactively addressing client risks and preventing surprise terminations.
• dentify growth and referral opportunities through understanding client goals and providing aligned solutions.
• Serve as a liaison and quarterback for clients, navigating cross-functional support and resolving escalations.
• Leverage your knowledge in HR, payroll, and benefits to guide client decision-making and support key initiatives.
• Build trusted advisor status with C-Suite and key stakeholders, fostering long-term loyalty and account expansion.
  
  

• 7+ years in a senior client-facing, account management, or key account leadership role within the B2B space. Must include experience managing a complex group of clients.
• Proven history of meeting and exceeding revenue and retention goals for an assigned book of clients.
• Expert at understanding complex client needs and creating effective solutions that benefit both the client and ProService.
• Strong ability to influence and lead without direct authority within and outside the company. Experience coordinating different internal teams to achieve client goals and resolve major issues across an entire client group.
• High skill in developing and carrying out data-driven account plans for multiple clients at once. This includes planning for client groups, finding new opportunities, and mapping executive relationships across your clients.
• Excellent communication, negotiation, and presentation skills. Able to explain complex solutions clearly to a wide range of audiences from C-suite to small business owners.
  
  

• Purpose-Driven Culture: Integrity, collaboration, and continuous improvement are at our core. Join a team passionate about making a meaningful impact for our clients, community, and one another.
• Empowerment & Innovation: We encourage bold thinking, challenge the status quo, and empower you to take ownership of projects that drive real change.
• Growth Opportunities: With access to leadership development programs, mentorship, and clear career paths, you’ll have the tools and support to reach your full potential.
• Flexibility: We offer hybrid work options for Hawaii-based candidates, ensuring balance and connectivity no matter where you are.
• Competitive Pay & Benefits: We believe in recognizing and rewarding your hard work with competitive compensation, comprehensive benefits, and a commitment to your well-being. The pay range for this role is $99,600.00 - $137,000.00 per year, depending on experience and qualifications.

• Seniority level Associate

• Employment type Full-time

• Job function Strategy/Planning and Information Technology
• Industries Human Resources Services

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Honolulu, HI $70,000.00-$75,000.00 1 month ago

Honolulu, HI $73,500.00-$122,500.00 4 hours ago

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1 week ago Be among the first 25 applicants

At ProService Hawaii, we empower businesses and employees across the islands. As Hawaii's largest local HR partner, we provide innovative HR solutions in payroll, benefits, risk management, and more. With over 18 years as a Best Place to Work, we're dedicated to fostering a purpose-driven, inclusive, and high-performing culture.

What You'll Do

ProService Hawaii is looking for a dynamic and results-driven Business Development Manager to fuel the growth of our strategic HR products and services, trusted by businesses across the islands. In this role, you'll lead the entire sales process-from lead generation and relationship building to closing deals.

As a BDM in our Channel Team you'll be the key connector between our channel partners and their clients, building strong relationships, generating leads, and closing deals. As a CBDM, you’ll be responsible for mastering our sales process and showcasing the ProService value proposition in a compelling way.

Responsibilities

The ideal candidate is a quick learner with excellent negotiation skills and the passion to build strong business partnerships. Within the first three months, you'll be expected to articulate ProService's value and obtain the Hawaii State Resident Producer License for Accident & Health. Responsibilities include:

• Drive sales growth by conducting discovery meetings, managing the sales process, and closing deals independently.
• Develop and execute strategic sales plans targeting our channel partners and their clients.
• Build and maintain strong relationships with potential clients through canvassing, cold calling, and networking.
• Present ProService's offerings effectively to all decision-making levels, demonstrating our value proposition.
• Collaborate with team members to contribute to a shared culture of success and teamwork.

What You Bring To The Team

• Proven B2B Sales Success: A track record of success in business-to-business sales, including experience in canvassing and cold calling.
• Industry knowledge: background in sales within the banking/financial services industry essential
• Sales Process Expertise: Ability to manage complex sales cycles and develop strategic plans to win new business.
• Strong Negotiator: Effective negotiation skills, with a proven ability to close new deals.
• Communication & Presentation: Exceptional communication, organizational, and presentation skills to sell effectively at all decision-making levels.
• Tenacity & Resilience: A results-oriented mindset, driven by passion and persistence.
• Team Player: A collaborative spirit, committed to ProService's team-oriented success.
• Professionalism & Integrity: Ability to create favorable first impressions and establish trust and credibility with clients and colleagues.
• Transportation: Reliable transportation for travel across Oahu.
• Preferred Experience: Industry experience in HR, payroll, or employer insurance is a plus.

Your unique background, perspectives, and experience matter to us. Even if you don't check every box, we encourage you to apply and share your story.

WHY YOU'LL LOVE PROSERVICE

At ProService Hawaii, we don't just talk about growth-we live it. We offer a dynamic, inclusive environment where your voice matters, your ideas are celebrated, and your potential is limitless. Here's what you can expect:

• A Purpose-Driven Culture: Join a team that values integrity, collaboration, and continuous improvement. We are passionate about making a difference for our clients and our community.
• Empowerment & Innovation: We encourage bold thinking, challenge the status quo, and empower you to take ownership of meaningful projects that drive change.
• Growth & Development: With our focus on learning and growth, you'll have access to leadership development programs, mentorship opportunities, and a path to advance your career.
• Hybrid Work: This is a hybrid position based in Hawaii Kai, Honolulu, HI, with flexible hours. Occasional attendance at networking and prospecting events outside the typical 8-5 schedule is required.
• Competitive Pay & Benefits: We believe in recognizing and rewarding your hard work. The pay range for this role is a base salary of $80,000.00 - $100,000.00 per year, depending on experience and qualifications. In addition this role is eligible for performance-based commission which is uncapped.

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Human Resources Services

Referrals increase your chances of interviewing at ProService Hawaii by 2x

Medical insurance

Vision insurance

401(k)

Student loan assistance

Tuition assistance

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Kapolei, HI $65,000.00-$75,000.00 2 years ago

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3 days ago Be among the first 25 applicants

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Who We Are
At ProService Hawaii, we empower businesses and employees across the islands. As Hawaii’s largest local HR partner, we provide innovative HR solutions in payroll, benefits, risk management, and more. With over 18 years as a Best Place to Work, we’re dedicated to fostering a purpose-driven, inclusive, and high-performing culture.

What You’ll Do

• Package payrolls for various clients, meeting client-specific payroll delivery needs. Handle inbound and outbound mailing and shipping needs for the organization. Support various ProService departments with data entry, scanning new hire packets, W-2/pay stub reprints, and other administrative tasks as needed.
• Manage a high volume of incoming calls from our company operator queue. Ensure all callers are routed quickly to the appropriate contact. Provide queue support when Front Office staff are in meetings or huddles.
• Package and distribute payroll received for client and employee pick-up according to distribution notes. Assist with printing, shipping, and mailing client payrolls and employee payroll checks.
• Ensure all outbound mail and payroll is distributed to carriers by carrier-specific deadlines daily. Open, scan, and route all inbound mail to the appropriate department or contact on the same day of receipt.
• Maintain office supplies and equipment needs. Establish relationships with various vendors to support office operations.

What You Bring

• 2+ years of customer service, administrative, or mailroom experience.
• Strong customer focus, demonstrating empathy and professionalism in client interactions.
• Effective verbal and written communication skills, with the ability to write clearly and articulate information with precision.
• Ability to quickly learn and absorb new information, demonstrating problem-solving skills and adaptability.
• Creativity in finding new ways to innovate processes and procedures for client satisfaction and internal efficiency.
• Ability to manage stress and juggle multiple priorities with competing deadlines.
• Team-oriented mindset with the ability to build cross-functional relationships across departments.
• Professional demeanor with strong attention to first impressions, including appropriate body language, eye contact, and attire.

Your unique background, perspectives, and experience matter to us. Even if you don’t check every box, we encourage you to apply and share your story.

WHY YOU’LL LOVE PROSERVICE

At ProService Hawaii, we’re not just about work—we’re about creating a community where people thrive. Here’s what makes us stand out:

• Purpose-Driven Culture: Integrity, collaboration, and continuous improvement are at our core. Join a team passionate about making a meaningful impact for our clients, community, and one another.
• Empowerment & Innovation: We encourage bold thinking, challenge the status quo, and empower you to take ownership of projects that drive real change.
• Growth Opportunities: With access to leadership development programs, mentorship, and clear career paths, you’ll have the tools and support to reach your full potential.
• Flexibility: We offer hybrid work options for Hawaii-based candidates and remote opportunities for mainland candidates willing to work in Hawaii Standard Time (HST), ensuring balance and connectivity no matter where you are.
• Competitive Pay & Benefits: We believe in recognizing and rewarding your hard work with competitive compensation, comprehensive benefits, and a commitment to your well-being. The pay range for this role is $18-$20 per hour depending on experience and qualifications.

• Entry level

• Full-time

• Strategy/Planning and Information Technology
• Industries: Human Resources Services

5 days ago Be among the first 25 applicants

Who We Are
At ProService Hawaii, we empower businesses and employees across the islands. As Hawaii's largest local HR partner, we provide innovative HR solutions in payroll, benefits, risk management, and more. With over 18 years as a Best Place to Work, we're dedicated to fostering a purpose-driven, inclusive, and high-performing culture.

What You'll Do
ProService Hawaii is looking for a dynamic and results-driven Business Development Manager (BDM) to fuel the growth of our strategic HR products and services, trusted by businesses across the islands. In this role, you'll lead the entire sales process—from lead generation and relationship building to closing deals.

As a BDM in our Mid-Market Team, you will focus on mid-size businesses that are navigating growth and increasing operational complexity. This role involves building strategic partnerships with business owners and senior leaders, offering customized HR, payroll, and benefits solutions to support their evolving needs.

Responsibilities
The ideal candidate is a quick learner with excellent negotiation skills and the ability to effectively present our value proposition. Within the first three months, you'll be expected to articulate ProService's value and obtain the Hawaii State Resident Producer License for Accident & Health. Responsibilities include:

• Drive sales growth by conducting discovery meetings, managing the sales process, and closing deals independently.
• Develop and execute strategic sales plans targeting local businesses across various industries.
• Build and maintain strong relationships with potential clients through canvassing, cold calling, and networking.
• Present ProService's offerings effectively to all decision-making levels, demonstrating our value proposition.
• Collaborate with team members to contribute to a shared culture of success and teamwork.
• Participate in networking and prospecting events, occasionally outside traditional working hours.

What You Bring To The Team

• Proven B2B Sales Success: A track record of success in business-to-business sales, including experience in canvassing and cold calling.
• Mid-Market Experience: A history of selling to local businesses with 25+ employees.
• Sales Process Expertise: Ability to manage complex sales cycles and develop strategic plans to win new business.
• Strong Negotiator: Effective negotiation skills, with a proven ability to close new deals.
• Communication & Presentation: Exceptional communication, organizational, and presentation skills to sell effectively at all decision-making levels.
• Tenacity & Resilience: A results-oriented mindset, driven by passion and persistence.
• Team Player: A collaborative spirit, committed to ProService's team-oriented success.
• Professionalism & Integrity: Ability to create favorable first impressions and establish trust and credibility with clients and colleagues.
• Transportation: Reliable transportation for travel across Oahu.
• Preferred Experience: Industry experience in HR, payroll, or employer insurance is a plus.

WHY YOU'LL LOVE PROSERVICE
About
At ProService Hawaii, we don't just talk about growth—we live it. We offer a dynamic, inclusive environment where your voice matters, your ideas are celebrated, and your potential is limitless. Here's what you can expect:

• A Purpose-Driven Culture: Join a team that values integrity, collaboration, and continuous improvement. We are passionate about making a difference for our clients and our community.
• Empowerment & Innovation: We encourage bold thinking, challenge the status quo, and empower you to take ownership of meaningful projects that drive change.
• Growth & Development: With our focus on learning and growth, you'll have access to leadership development programs, mentorship opportunities, and a path to advance your career.
• Hybrid & Remote Work Options: We offer a flexible hybrid work environment for Hawaii-based candidates. We are also open to remote candidates on the U.S. mainland, as long as you're available to work in Hawaii Standard Time (HST).
• Competitive Pay & Benefits: We believe in recognizing and rewarding your hard work. The pay range for this role is a base salary of $110,000.00 - $125,000.00 per year, depending on experience and qualifications. This role is also eligible for performance-based commission which is uncapped.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Strategy/Planning and Information Technology

Industries : Human Resources Services

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Who We Are

At ProService Hawaii, we empower businesses and employees across the islands. As Hawaii's largest local HR partner, we provide innovative HR solutions in payroll, benefits, risk management, and more. With over 18 years as a Best Place to Work, we're dedicated to fostering a purpose-driven, inclusive, and high-performing culture.

Who We Are

At ProService Hawaii, we empower businesses and employees across the islands. As Hawaii's largest local HR partner, we provide innovative HR solutions in payroll, benefits, risk management, and more. With over 18 years as a Best Place to Work, we're dedicated to fostering a purpose-driven, inclusive, and high-performing culture.

What You'll Do

As the Retirement Services Consultant, you will serve as the subject matter expert and primary point of contact for ProService's Multiple Employer Retirement Plan (MEP). Your mission is to ensure compliance, maintain strong vendor relationships, and deliver superior client service. By leveraging your expertise in 401(k) administration and compliance, you will drive continuous improvement in ProService's retirement offerings while balancing strategic oversight with hands-on support for clients and internal teams.

• Vendor Management - Oversee vendor activities for new client onboarding, daily plan administration, and compliance monitoring, ensuring seamless service delivery.
• Client Consultation - Act as a trusted advisor on retirement plans, providing clients and internal teams with expert guidance, problem resolution, and training.
• Compliance Management - Manage all aspects of retirement plan compliance, including year-end reporting, audits, and regulatory filings, ensuring timely and accurate completion.
• Training & Education - Facilitate educational and enrollment sessions for clients and internal stakeholders to increase understanding and engagement with the Multiple Employer Plan (MEP).
• Operational Excellence - Continuously evaluate and enhance retirement plan operations to align with client needs and industry standards.
  
  

• Expertise in 401(k) plan administration, including Multiple Employer Plans (MEPs) and ERISA regulations.
• Strong analytical, problem-solving, and project management skills.
• Exceptional verbal and written communication skills, with the ability to present complex information clearly.
• Proven ability to deliver high standards of customer service and foster strong client and vendor relationships.
• Proficiency in HRIS platforms (e.g., UltiPro, HR Pyramid) and advanced Microsoft Excel skills.
  
  

• Purpose-Driven Culture: Integrity, collaboration, and continuous improvement are at our core. Join a team passionate about making a meaningful impact for our clients, community, and one another.
• Empowerment & Innovation: We encourage bold thinking, challenge the status quo, and empower you to take ownership of projects that drive real change.
• Growth Opportunities: With access to leadership development programs, mentorship, and clear career paths, you'll have the tools and support to reach your full potential.
• Flexibility: We offer hybrid work options for Hawaii-based candidates and remote opportunities for mainland candidates willing to work in Hawaii Standard Time (HST), ensuring balance and connectivity no matter where you are.
• Competitive Pay & Benefits: We believe in recognizing and rewarding your hard work with competitive compensation, comprehensive benefits, and a commitment to your well-being. The pay range for this role is $75,000.00 - $100,000.00 per year, depending on experience and qualifications.

• Seniority level Associate

• Employment type Full-time

• Job function Strategy/Planning and Information Technology
• Industries Human Resources Services

Referrals increase your chances of interviewing at ProService Hawaii by 2x

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Responsibilities

• Respond to and resolve client cases with accuracy and urgency, meeting defined service level agreements (SLAs)
• Log and manage cases using tools like Salesforce, ensuring documentation is complete and compliant
• Deliver client-facing trainings on system platforms to support client understanding and adoption
• Proactively identify recurring issues and propose solutions to reduce case volume and improve client outcomes
• Collaborate with internal departments to elevate and resolve complex client issues
• Contribute to continuous improvement efforts by surfacing process gaps and recommending enhancements

• Demonstrated success in high-volume client service or support roles
• Proficiency with case management tools (e.g., Salesforce) and strong digital fluency
• Proven ability to meet or exceed SLAs and deliver first-contact resolutions
• Experience collaborating across teams to resolve complex or escalated issues
• Clear, concise, and client-focused communication style
• Track record of identifying service risks and contributing to process improvements

At ProService Hawaii, we empower businesses and employees across the islands by delivering HR solutions that work. As Hawaii’s largest local HR partner, we support thousands of organizations with payroll, benefits, risk management, and more. With over 18 consecutive years as a Best Place to Work, we’re committed to fostering a purpose-driven, inclusive, and high-performing culture where people take ownership and do what’s right—for clients and for each other.

• Culture of purpose and inclusion guided by core values
• Trust and autonomy with independent responsibility and clear guidance
• Real opportunities to grow through feedback, coaching, development programs, mentorship, and clear pathways
• Flexible hybrid or fully remote options depending on location with Hawaii Standard Time
• Competitive compensation ($24.72 to $33.98) plus full benefits and resources for well-being

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Strategy/Planning and Information Technology
• Industry: Human Resources Services