21 jobs in Symmetry
Head of AI-Driven Client Experience
Posted 2 days ago
Job Viewed
Job Description
Symmetry is seeking a transformational Head of Client Experience to reimagine AI-native client service. You will design and execute a vision for agentic CX across Support, Enablement, and Client Success, balancing technology with human empathy, and partnering with the CEO on the AI transformation.
You will lead about 10 people, coach for high performance, and work with Product and Engineering to integrate AI into client workflows.
#J-18808-LjbffrIs this job a match or a miss?
Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.
Head of Client Experience
Posted 2 days ago
Job Viewed
Job Description
Symmetry is the payroll infrastructure for software & payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process.
AI is a fundamental part of how work gets done at Symmetry. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
About the Role:We are searching for a transformational leader and technical builder who is motivated about reimagining client experience in an AI-native world. The Head of Client Experience will design and execute a vision of how best to serve and delight our clients now and into the future.
About the Team:The Client Experience team – made up of the Support, Enablement, and Client Success teams – accelerates our clients' time to value on our products by helping them get up and running quickly, providing timely and accurate communication, and ensuring they know how to quickly and easily get the most of our products and services.
Striking the right balance of technology and humanity, this role partners closely with our CEO to drive Symmetry's AI transformation both within our Client Experience (CX) organization and across the company. You'll define what agentic-powered client experience looks like at Symmetry, and most importantly, execute that vision alongside your team. The right person leads transformation and drives outcomes for the betterment of our clients and team, ensuring that the human touch and client empathy is front and center.
Here’s what you’ll do day-to-day:Agentic CX & Enablement
- Set the vision for CX at Symmetry - define "agentic client experience" with a balance of technology and human judgment, enabling a content strategy that delivers customer value
- Build toward 24/7 AI-powered support where clients get what they need through intelligent agents
- Partner with Product and Engineering as a technical collaborator, shaping how our AI products integrate with client workflows
- Drive and measure client satisfaction through both AI and human interactions
- Lead approximately 10 people across Software Support, Enablement, and Client Success, including managers and individual contributors
- Lead, coach and develop team members to high performance standards
Technical Execution & Operational Excellence
- Use the same tools as your team, including debuggers, log files, and client environments
- Enhance team efficiency with AI and automation
- Bring operational rigor to fundamentals including response time expectations, escalation policies, and documentation standards
Executive Partnership & Client Engagement
- Serve as a member of senior leadership, helping guide overall business strategy and staying synchronized with company-wide transformation
- Act as a technical bridge between CX, Product, and Engineering, bringing client insights to product decisions
- Build relationships with key enterprise clients to gather feedback on AI adoption, and represent Symmetry's CX vision externally while bringing industry perspective back to the organization
- 10-15+ years in client experience, technical support, developer relations, or a related client-facing function in B2B SaaS, API products, or developer-focused software
- 4+ years leading teams, including managing managers, with a demonstrated track record of executing operational or organizational transformation
- Demonstrated history of building and shipping AI-powered tools, workflows, or client experiences beyond using AI for just chat
- Technical builder mindset with the ability to quickly understand complex products and connect the dots across systems, use cases, and client needs
- Proven AI fluency: you've personally built transformative AI solutions and championed AI adoption on teams you've led
- Extraordinary execution and leadership: you translate vision into milestones and outcomes, delegate well, and hold yourself and others accountable to results
- Transformational change management and strategic leadership: You can explain why decisions are made. You help teams deal with uncertainty. You work well with the CEO and senior leadership on company strategy. You focus on improving the business as much as you focus on daily operations.
- High bar for performance combined with project management: you develop people, scope work, plan delivery, and manage to outcomes
- Hands‑on experience with AI development tools (Claude Code, Cursor, GPT, or similar)—building, not just prompting
- Comfort with technical troubleshooting tools, log analysis, and debugging workflows
- Awareness with both emerging AI-powered CX platforms (Sierra, Decagon, Intercom AI, etc.) and traditional platforms (Zendesk, Salesforce, NetSuite, or similar)
- Working knowledge of API/SDK architecture and RESTful APIs, including the ability to read API documentation and use testing tools like Postman for client troubleshooting
- Proficiency with productivity and collaboration tools (Google Workspace, project management software)
- Background as Head of Developer Relations, Solutions Engineering, or Technical Support leadership
- Experience scaling a growth-stage company beyond $100M in revenue
- Experience in payroll, HR tech, tax, or compliance software (not required—you can learn our domain)
Our cash compensation amount for this role is targeted at $181,000/yr‑ $211,000/yr in Scottsdale. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Symmetry has a physical office space in Scottsdale. Employees who are based in those locations will be expected to work from the office on designated days approximately 2–3 days per week (or more depending on role).
When approved to work from a location other than the office, a secure, reliable, and consistent internet connection is required.
Working at SymmetryBeing happy at a job goes beyond just doing the work. Where you choose to spend 40 hours a week should be a place that challenges you professionally and aligns with your personal goals and well‑being. We truly love what we do, and our customers love what we produce. Our family‑owned and‑operated business is collaborative, fun, and friendly. We offer the opportunity to work with all kinds of positions across the company, from the CEO to support to sales and everything in between.
Recently, Symmetry became part of Gusto. More than 400,000 businesses use Gusto’s people platform to hire, pay, insure, and support their team— from modern payroll and benefits to distributed work services and international contractor support to expert HR. Together, Symmetry and Gusto are pushing the entire industry forward by helping growing businesses access tools and services that for so long have only been available to larger corporations.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home with us.
We are proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Our company considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our company is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
#J-18808-LjbffrIs this job a match or a miss?
Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.
Head of Client Experience
Posted 2 days ago
Job Viewed
Job Description
Symmetry is the payroll infrastructure for software & payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process.
AI is a fundamental part of how work gets done at Symmetry. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
About the Role:We are searching for a transformational leader and technical builder who is motivated about reimagining client experience in an AI-native world. The Head of Client Experience will design and execute a vision of how best to serve and delight our clients now and into the future.
About the Team:The Client Experience team – made up of the Support, Enablement, and Client Success teams – accelerates our clients' time to value on our products by helping them get up and running quickly, providing timely and accurate communication, and ensuring they know how to quickly and easily get the most of our products and services.
Striking the right balance of technology and humanity, this role partners closely with our CEO to drive Symmetry's AI transformation both within our Client Experience (CX) organization and across the company. You'll define what agentic-powered client experience looks like at Symmetry, and most importantly, execute that vision alongside your team. The right person leads transformation and drives outcomes for the betterment of our clients and team, ensuring that the human touch and client empathy is front and center.
Here’s what you’ll do day-to-day:Agentic CX & Enablement
- Set the vision for CX at Symmetry - define "agentic client experience" with a balance of technology and human judgment, enabling a content strategy that delivers customer value
- Build toward 24/7 AI-powered support where clients get what they need through intelligent agents
- Partner with Product and Engineering as a technical collaborator, shaping how our AI products integrate with client workflows
- Drive and measure client satisfaction through both AI and human interactions
- Lead approximately 10 people across Software Support, Enablement, and Client Success, including managers and individual contributors
- Lead, coach and develop team members to high performance standards
Technical Execution & Operational Excellence
- Use the same tools as your team, including debuggers, log files, and client environments
- Enhance team efficiency with AI and automation
- Bring operational rigor to fundamentals including response time expectations, escalation policies, and documentation standards
Executive Partnership & Client Engagement
- Serve as a member of senior leadership, helping guide overall business strategy and staying synchronized with company-wide transformation
- Act as a technical bridge between CX, Product, and Engineering, bringing client insights to product decisions
- Build relationships with key enterprise clients to gather feedback on AI adoption, and represent Symmetry's CX vision externally while bringing industry perspective back to the organization
- 10-15+ years in client experience, technical support, developer relations, or a related client-facing function in B2B SaaS, API products, or developer-focused software
- 4+ years leading teams, including managing managers, with a demonstrated track record of executing operational or organizational transformation
- Demonstrated history of building and shipping AI-powered tools, workflows, or client experiences beyond using AI for just chat
- Technical builder mindset with the ability to quickly understand complex products and connect the dots across systems, use cases, and client needs
- Proven AI fluency: you've personally built transformative AI solutions and championed AI adoption on teams you've led
- Extraordinary execution and leadership: you translate vision into milestones and outcomes, delegate well, and hold yourself and others accountable to results
- Transformational change management and strategic leadership: You can explain why decisions are made. You help teams deal with uncertainty. You work well with the CEO and senior leadership on company strategy. You focus on improving the business as much as you focus on daily operations.
- High bar for performance combined with project management: you develop people, scope work, plan delivery, and manage to outcomes
- Hands‑on experience with AI development tools (Claude Code, Cursor, GPT, or similar)—building, not just prompting
- Comfort with technical troubleshooting tools, log analysis, and debugging workflows
- Awareness with both emerging AI-powered CX platforms (Sierra, Decagon, Intercom AI, etc.) and traditional platforms (Zendesk, Salesforce, NetSuite, or similar)
- Working knowledge of API/SDK architecture and RESTful APIs, including the ability to read API documentation and use testing tools like Postman for client troubleshooting
- Proficiency with productivity and collaboration tools (Google Workspace, project management software)
- Background as Head of Developer Relations, Solutions Engineering, or Technical Support leadership
- Experience scaling a growth-stage company beyond $100M in revenue
- Experience in payroll, HR tech, tax, or compliance software (not required—you can learn our domain)
Our cash compensation amount for this role is targeted at $181,000/yr‑ $211,000/yr in Scottsdale. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Symmetry has a physical office space in Scottsdale. Employees who are based in those locations will be expected to work from the office on designated days approximately 2–3 days per week (or more depending on role).
When approved to work from a location other than the office, a secure, reliable, and consistent internet connection is required.
Working at SymmetryBeing happy at a job goes beyond just doing the work. Where you choose to spend 40 hours a week should be a place that challenges you professionally and aligns with your personal goals and well‑being. We truly love what we do, and our customers love what we produce. Our family‑owned and‑operated business is collaborative, fun, and friendly. We offer the opportunity to work with all kinds of positions across the company, from the CEO to support to sales and everything in between.
Recently, Symmetry became part of Gusto. More than 400,000 businesses use Gusto’s people platform to hire, pay, insure, and support their team— from modern payroll and benefits to distributed work services and international contractor support to expert HR. Together, Symmetry and Gusto are pushing the entire industry forward by helping growing businesses access tools and services that for so long have only been available to larger corporations.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home with us.
We are proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Our company considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our company is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
#J-18808-LjbffrIs this job a match or a miss?
Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.
Head of AI-Driven Client Experience
Posted 2 days ago
Job Viewed
Job Description
Symmetry is seeking a transformational Head of Client Experience to reimagine AI-native client service. You will design and execute a vision for agentic CX across Support, Enablement, and Client Success, balancing technology with human empathy, and partnering with the CEO on the AI transformation.
You will lead about 10 people, coach for high performance, and work with Product and Engineering to integrate AI into client workflows.
#J-18808-LjbffrIs this job a match or a miss?
Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.
Anesthesiologist - General - BSW Lake Pointe - Rowlette, TX
Posted 6 days ago
Job Viewed
Job Description
Bringing Pride and Passion Back to Practicing Anesthesia…it all starts with taking great care of our team! Baylor Scott & White Medical Center – Lake Pointe | Rowlett, TX
Symmetry Anesthesia isn’t private equity.
We don’t do non‑competes.
We don’t hide the math.
We are clinician-led , fully transparent , and unapologetically fair .
If you’re tired of production pressure, bloated ratios, and corporate anesthesia—this is what practicing medicine should feel like.
The Practice Model – Built for Clinicians- Care Team Model that actually works
- Max 1:4 MD:CRNA ratio
- True collaboration—use all of your skills
- No pediatrics. No trauma.
- 6 MDs and 19 CRNA FTEs on staff
- Daily coverage: 7 ORs, 2 Endo, OB
- MD Chief: TBD – leadership opportunities available
- $550,000 W-2 base salary
- Extra work = extra pay (your time matters)
- 10 weeks paid vacation
- 1099 Options available
- 100% employee-paid medical premiums
OR $2,000/month toward a family plan - Medical, Dental, Vision
- Short & Long-Term Disability
- 401(k): Contribute immediately, Up to 4% match
- Additional perks you’ll actually use
- No mandatory call
- Want call? Get paid more!
- Full-service medical center
- 148 beds
- Trauma Level III
- Level III NICU
- Epic EMR
- JCAHO Accredited
- Advanced Primary Stroke Center
- Certified Chest Pain Center
- Top 1% in Patient Safety
- Top 5% nationally for Orthopedics
- Stroke Gold Plus Award
- Clinicians lead
- Transparency is real
- Work is balanced
- Compensation is honest
- Your license—and your life—are respected
Fair. Transparent. Clinician-Led.
Ready to practice anesthesia the way it was meant to be practiced?
Apply today!
Is this job a match or a miss?
Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.
Anesthesiologist - Obstetrics - BSW Andrews Women's
Posted 6 days ago
Job Viewed
Job Description
Description
We’re Symmetry — and we’re doing Anesthesia differently.
It’s all about you!
Symmetry Anesthesia is a clinician-led group built on mutual respect , clinical excellence, and a shared commitment to each other. We believe you deserve a workplace that actually works for you.
We’re looking for Anesthesiologists to join our incredible team.
Why Symmetry?- Level IV maternal care center – 7,000 annual deliveries
- Dedicated OB/GYN anesthesia position – Ability to pick up other specialties if desired
- Collegial team culture – Work with people you enjoy
- Your voice matters – Be involved in real decision-making
- Strong hospital partnerships – Baylor Scott & White, a nationally recognized health system
No non-competes. More control. True financial security.
Compensation & Benefits- W-2 and 1099 options
- Full-time, Part-time and PRN roles available
- Competitive salaries with OB fellowship stipend
- No private equity keeping your earnings
- Employer-paid medical
- 401(k) matching, fully vested immediately
- Paid Parental Leave (Mom’s AND Dad’s)
- 10 weeks PTO
- Signing Bonus/Relocation Allowance
- So much more…
Come enjoy the pride and passion we are putting back into practicing Anesthesia! Get ready to say you LOVE your job again!
Apply today or contact to learn more. We can’t wait to meet you !
RequirementsWho You Are :
- A board-certified anesthesiologist with sound judgment, steady leadership, and a team-first mindset.
- You’re calm under pressure, serious about clinical quality, and committed to doing the right thing—no ego, just excellence.
- You believe great care happens when clinicians are trusted, empowered, and aligned.
Is this job a match or a miss?
Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.
Anesthesiologist - General - BSW All Saints
Posted 6 days ago
Job Viewed
Job Description
Description
We’re Symmetry — and we’re doing Anesthesia differently.
It’s all about you!
Symmetry Anesthesia is a clinician-led group built on mutual respect , clinical excellence, and a shared commitment to each other. We believe you deserve a workplace that actually works for you.
We’re looking for Anesthesiologists to join our incredible team.
Why Symmetry?- Collegial team culture – Work with people you enjoy
- Your voice matters – Be involved in real decision‑making
- Strong hospital partnerships – Baylor Scott & White, a nationally recognized health system
- No non‑competes. More control. True financial security.
- W-2 $540,000 annually salary plus stipends
- Additional 1099 Options
- Full-time, Part-time and PRN roles available
- No private equity keeping your earnings
- Employer‑paid medical
- 401(k) matching, fully vested immediately
- Paid Parental Leave (Mom’s AND Dad’s)
- 10 weeks PTO
- Signing Bonus/Relocation Allowance
- So much more…
Come enjoy the pride and passion we are putting back into practicing Anesthesia! Get ready to say you LOVE your job again!
Apply today or contact to learn more. We can’t wait to meet you!
Requirements Who You Are:- A board‑certified anesthesiologist with sound judgment, steady leadership, and a team‑first mindset.
- You’re calm under pressure, serious about clinical quality, and committed to doing the right thing—no ego, just excellence.
- You believe great care happens when clinicians are trusted, empowered, and aligned.
Is this job a match or a miss?
Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.
OB Anesthesiologist — Level IV Maternity Care
Posted 6 days ago
Job Viewed
Job Description
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Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.
Clinician-Led Anesthesiologist Role — Fair, Transparent, No Call
Posted 6 days ago
Job Viewed
Job Description
#J-18808-Ljbffr
Is this job a match or a miss?
Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.
Anesthesiologist - Cardiac - BSW Heart Hospital FTW
Posted 6 days ago
Job Viewed
Job Description
Description
We’re Symmetry — and we’re doing Anesthesia differently.
It’s all about you!
Symmetry Anesthesia is a clinician-led group built on mutual respect, clinical excellence, and a shared commitment to each other. We believe you deserve a workplace that actually works for you.
Why Symmetry?- Collegial team culture – Work with people you enjoy
- Your voice matters – Be involved in real decision-making
- Strong hospital partnerships – Baylor Scott & White, a nationally recognized health system
No non-competes. More control. True financial security.
Compensation:- W-2 $625,000 annually salary plus $50,000 Echo stipend
- Additional 1099 Options
- Full-time, Part-time and PRN roles available
- No private equity keeping your earnings
- 100% Medical Plan paid for Employee
- 401(k) matching, fully vested immediately
- Paid Parental Leave (Mom’s AND Dad’s)
- 10 weeks PTO
- Signing Bonus/Relocation Allowance
- So much more…
Come enjoy the pride and passion we are putting back into practicing Anesthesia! Get ready to say you LOVE your job again!
Apply today or contact to learn more. We can’t wait to meet you!
Requirements Who You Are- A board-certified cardiac anesthesiologist with sound judgment, steady leadership, and a team-first mindset.
- You’re calm under pressure, serious about clinical quality, and committed to doing the right thing—no ego, just excellence.
- You believe great care happens when clinicians are trusted, empowered, and aligned.
Is this job a match or a miss?
Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.