2120 jobs in The Hartford

Director, IT Outsourcing Category Strategy

37815 The Hartford

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A leading insurance company is seeking a Director of Category Management to lead sourcing strategies in IT Outsourcing and Consulting. This senior role manages high-value spending and requires extensive experience in category management and strategic sourcing. Candidates must have a Bachelor’s degree, ideally an MBA, and a strong track record in negotiation and project management. The position allows for hybrid work arrangements, and the annual salary ranges between $146,000 and $219,000.
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Director Category Management, Information Technology Outsourcing

37815 The Hartford

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Dir Category Mgmt - FP06BE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Director, Category Management in the Information Technology Outsourcing (ITO) and Consulting space is a senior leader within the Strategic Sourcing & Real Estate organization (SSRE) responsible for developing and executing category strategies for complex, high‑value spend categories. Reporting to the AVP, Category Lead for Professional Services and Claims, this role manages categories typically ranging from $75M-$150M in annual spend and plays a critical role in translating enterprise procurement strategy into actionable category plans and measurable business outcomes.

This role can have a hybrid or remote work arrangement. Candidates who live near Hartford will have an expectation of working in an office in alignment to our hybrid work schedule (currently three days per week (Tuesday through Thursday)). Candidates who live near other office locations may have a similar expectation or may have a remote work arrangement depending on location. Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Key Responsibilities
  • Lead the end‑to‑end sourcing and contracting strategy for Information Technology Outsourcing (ITO) and Consulting services, ensuring alignment with enterprise objectives, cost optimization, risk management, and performance outcomes.
  • Develop and execute multi‑year category strategies aligned with broader business and procurement goals.
  • Conduct market and supplier analysis to assess industry trends, cost drivers, risks, and opportunities.
  • Drive maturity and continuous improvement across outsourcing models, global delivery structures, and commercial frameworks, including managed services and outcome‑based agreements.
  • Establish category‑level objectives, KPIs, and value‑tracking mechanisms to measure performance and realized benefits.
  • Lead complex, high‑impact sourcing initiatives from strategy through execution.
  • Develop negotiation strategies and lead supplier negotiations focused on commercial value, risk mitigation, and service performance.
  • Draft and negotiate complex contracts in partnership with Legal, ensuring compliance with business, regulatory, and risk requirements.
  • Ensure consistent contract quality, documentation standards, and adherence to procurement policies.
  • Leverage spend analytics, performance dashboards, and sourcing insights to prioritize opportunities and inform decisions.
  • Utilize procurement technologies (e.g., sourcing platforms, CLM, analytics tools) to drive efficiency, transparency, and value.
  • Ensure accuracy and integrity of sourcing, supplier, and contract data across enterprise systems.
  • Identify and apply emerging tools and AI‑enabled capabilities to enhance category management effectiveness.
  • Partner closely with business and functional stakeholders to align sourcing strategies with operational and strategic needs.
  • Serve as a trusted advisor to the CIO, CDO, and other senior leaders, providing data‑backed insights and recommendations.
  • Support change initiatives and new ways of working, driving engagement, accountability, and adoption.
  • Model enterprise leadership behaviors by driving results with integrity, collaborating effectively across functions, using data to inform decisions, continuously improving processes, fostering an inclusive and high‑performing culture, and embracing change.
Qualifications & Experience
  • 8+ years of experience in category management and strategic sourcing within a complex corporate environment.
  • Proven experience managing complex IT Professional Services spend, including leading the sourcing process as well as drafting and negotiating global outsourcing agreements.
  • Bachelor’s degree required, preferably in procurement, supply chain, finance or business. MBA or equivalent business‑related experience preferred.
Skills And Capabilities
  • Strong strategic and execution mindset with deep knowledge of category management and sourcing best practices.
  • Advanced analytical skills with the ability to interpret spend data, market insights, and performance metrics.
  • Demonstrated success negotiating and structuring complex commercial agreements.
  • Excellent written and verbal communication skills with the ability to influence stakeholders at multiple levels.
  • Strong project management skills, including leading cross‑functional sourcing initiatives.
  • Knowledge of source‑to‑pay processes and strong attention to detail.
  • Familiarity with change management and continuous improvement methodologies (e.g., Lean, Six Sigma).
  • Innovative, curious mindset with an interest in modern procurement technologies and data‑driven approaches.
  • Ability to operate effectively in a matrixed environment and manage ambiguity through collaboration and influence.
Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency, and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short‑term or annual bonuses, long‑term incentives, and on-the-spot recognition.

Annualized base pay range for this role is: $146,000 - $219,000

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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Senior Middle Market Underwriter - Growth & Leadership

37815 The Hartford

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A leading insurance company is seeking an Executive Underwriter in Morristown, TN. This role involves managing a Middle Market book and requires over 3 years of underwriting experience. Ideal candidates will have strong communication and analytical skills. Compensation ranges from $96,400 to $180,000, reflecting different experience levels. Employees enjoy a hybrid work model, primarily working in the office or visiting agencies three days a week.
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Middle Market Executive Underwriter, General Industries

37815 The Hartford

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Overview

Executive Underwriter - UW07BD; Senior Underwriter - UW08BA. We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

We’re in the business of helping people achieve amazing things by protecting the things that matter most. And you can help us when you join our team of underwriters. They’re at the center of everything we do – and by joining us, you’ll be on a team known throughout the industry for providing our customers with just the right amount of coverage they need to pursue their unique interests.

Your underwriting career here means collaboration, inclusivity, innovative thinking and so much more. Here, doing things the way they’ve always been done isn’t a part of the job. Here, you’ll be putting your creative insights to work with other underwriters and leaders, having a seat at the table with key decision makers. And you’ll have any number of opportunities for your career to grow in whatever direction you choose.

Responsibilities
  • Manages and Underwrites a Middle Market book of business
  • Analyzes agency book on quarter-to-quarter basis for potential action
  • Expertly applies all applicable Underwriting guidelines when making decisions
  • Capable of underwriting highly complex business and will require limited support from senior underwriters and infrequent referral activity to complete quotes
  • Has thorough knowledge of applicable laws, regulations and governance
  • Agency Management which includes creating, driving and execution of strategies for new and/or renewal accounts (prospective book management, executes on the mix strategy, low strategy, territorial and agency sales plans, etc.)
  • Acts as a trusted advisor and solution provider to Brokers and Agents
Qualifications
  • 3+ years of P&C Middle Market Broker-facing Carrier Underwriting experience required
  • Demonstrated success in developing and maintaining solid relationships with all internal and external business partners
  • Excellent communication, interpersonal and presentation skills
  • An ability to think analytically about business problems, make recommendations and propose solutions
  • High energy self-starter, who is resilient and has an entrepreneurial spirit
  • Demonstration of solid time, organizational, and desk management skills
  • Goal-oriented and delivers outcomes
  • Ability to challenge the status quo and compete to win
  • Superior technical knowledge and sound decision-making and analytical skills
  • Position title and tier will be determined upon careful review of selected candidate's qualifications
Work Arrangement

This role will have a Hybrid work arrangement, with the expectation of working in our Morristown, NJ office or on agency visits three days a week (Tuesday through Thursday).

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$96,400 - $180,000

The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.

Equal Opportunity

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits

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Vocational Case Manager (Hiring Immediately)

32318 The Hartford

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part time

Vocational Case Manager - CT08HE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Summary The Vocational Case Manager plays a critical role in facilitating safe and sustainable return-to-work (RTW) outcomes for claimants. This position leverages clinical insights, vocational expertise, and collaborative strategies to overcome employment barriers and support individuals in re-entering the workforce. The role involves direct engagement with claimants, healthcare providers, employers, and internal teams to design and implement individualized vocational plans. Key Responsibilities Return-to-Work Coordination: Design and execute transitional RTW plans, including job accommodations, worksite modifications, and vocational retraining. Coordinate job placement services and monitor progress to ensure timely and successful workforce reintegration. Stakeholder Collaboration: Communicate with treating physicians to clarify functional capabilities and incorporate RTW into treatment plans. Collaborate with internal teams (Ability Analysts, Clinical Case Managers) and external partners to identify tools and resources that expedite RTW efforts. Advocate for claimant needs while balancing employer and insurer expectations. Vocational Counseling & Training: Provide job-seeking skills training, including resume development, interview preparation, and application strategies. Offer vocational guidance, counseling, and education to enhance claimant confidence and readiness. Coordinate vocational training or retraining programs, ensuring cost-effectiveness and timely completion. Labor Market Research & Placement: Conduct ongoing research of local labor markets to identify viable employment opportunities. Analyze transferable skills and recommend alternative job placements aligned with claimant capabilities. Qualifications Education: Master’s degree in Counseling or related field. Certification: Certified Rehabilitation Counselor (CRC) designation required. Experience: Minimum of 3 years of clinical or vocational rehabilitation experience preferred, ideally in Employee/Group Benefits, workers’ compensation, disability management, or related settings. Knowledge: Strong understanding of RTW best practices, ergonomics, FMLA, ADA / Accommodations and related HR topics. Familiarity with labor market analysis tools and vocational assessment methodologies. Skills: Excellent communication, counseling, and interpersonal skills. Ability to analyze complex vocational barriers and develop creative solutions. Proficiency in case management systems and documentation standards. Work Arrangement This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT; San Antonio, TX; Lake Mary, FL; Phoenix, AZ; Naperville, IL) are expected to work in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency, and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $70,400 - $105,600. Equal Opportunity Employer Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age #J-18808-Ljbffr

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AVP, Agile Product Management - Value Stream Owner - Global Specialty

58507 The Hartford

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AVP Agile Product Management - BA05AE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
You are a strategic orchestrator and customer advocate-a leader who thrives at the intersection of business vision and agile product execution. As AVP, Agile Product Management - Value Stream Owner, you'll shape and steer the future of our Global Specialty transformation initiatives, driving value across the enterprise.
You'll own the vision and flow of one or more Value Streams, translating strategy into outcomes and outcomes into impact. You'll lead with clarity, influence across silos, and empower teams to deliver measurable value-without losing sight of creativity, context, or the customer.
This role reports to the Head of Transformation and may lead a team of Agile Product Managers or Owners.
How You'll Drive Transformation
Strategic Direction & Execution
+ Architect and evolve the Value Stream vision, strategy, and roadmap-anchored in customer needs and business outcomes.
+ Own the agile product lifecycle and OKRs refined in coordination with the Business Transformation Leads, ensuring alignment with enterprise priorities and market opportunities.
+ Serve as the voice of the customer and the business, shaping agile product direction through insight, empathy, and data-driven insights.
+ Partner across the organization with functional partners and subject matter expertise to drive execution with pace and agility and amplify organizational impact.
+ Prioritize epics and enablers, maintain a healthy program backlog, and ensure delivery readiness.
+ Lead epic refinement and sign-off, ensuring change management and communications are embedded in delivery.
Operational Excellence & Change Enablement
+ Champion continuous improvement and operational innovation across the Value Stream.
+ Translate transformation strategy into action, embedding new ways of working and measuring what matters.
+ Monitor performance metrics and transformation health, using data to inform decisions and fuel momentum.
Leadership & Collaboration
+ Lead with empathy and clarity-building high-performing teams that are empowered, aligned, and inspired.
+ Attract, develop, and retain top talent across Agile Product Management and Product Ownership roles.
+ Act as a trusted advisor to business and technology leaders, bridging vision with execution.
+ Navigate complexity and influence across ARTs, business units, and leadership forums.
Communication & Stakeholder Engagement
+ Cascade transformation updates and product direction with clarity and purpose.
+ Engage stakeholders early and often-ensuring alignment, transparency, and shared ownership.
+ Partner with IT Delivery Leads and Agile Product Managers/Owners to balance technical tradeoffs and business value, ensuring actions and recommendations drive business value.
+ Lead demos and feedback loops that bring the Value Stream to life.
What You Will Bring:
+ Deep Expertise: 10+ years of experience in product delivery, Agile coaching, business operations, or digital transformation. Proven success leading large-scale value streams or program increments across multiple squads. Prior experience in property & casualty insurance a plus.
+ Collaboration Extraordinaire: Team player with outstanding inter-personal, negotiation and organizational influencing skills; excellent stakeholder/relationship management skills, leadership behaviors, and strong communication and facilitation skills across all levels of the organization.
+ Inventive Mindset: You are not afraid to challenge the status quo or legacy structures to unlock new ways of working through clarity, courage, and curiosity. Prior experience working with and delivering automation and agentic augmentation capabilities.
+ Fluency and Acumen: Superpowers in Lean Portfolio Management, Agile Product operations and OKR/KPIs with a proven track record of steering long-term strategies to tangible results. Ability to align business, IT, and operations around shared priorities and measurable outcomes. Fluency in Agile frameworks (SAFe, LeSS, Spotify) and flexibility to adapt them to real-world needs.
+ Education: Bachelor's degree - required, Operations, or related field
+ This role can have a Hybrid or Remote work schedule.  Candidates who live near one of our office locations have the expectation of working in an office 3 days a week (Tuesday through Thursday).   Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
**Compensation**
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$160,000 - $240,000
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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Major Case General Liability Claims Consultant

58507 The Hartford

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Consultant Claims - CH08CE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
This is a visible and important role within the Harford Global Specialty (HGS) Claims Division. As a Claim Consultant, you will be responsible for handling a caseload of general liability bodily injury and property damage claims from inception to final disposition. These primary claims will often involve complex fact patterns requiring analysis of contracts between parties to determine indemnity and contribution obligations and risk transfer opportunities. As these claims are often in litigation, experience handling litigated matters and managing defense counsel is required, as is prior experience handling general liability claims.
**Responsibilities include, but are not limited, to:**
- Conducting investigations and analyzing and evaluating the information learned
- Making coverage determinations and communicating written position(s) to insureds and other required parties
- Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
- Presenting cases to management for expense and indemnity reserve authority above established authority levels
- Developing and implementing resolution strategies to achieve high quality outcomes
- Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
- Attending trials and mediations as necessary
- Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives
- Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
- Working with business partners to evaluate and address claim trends and developments
- Addressing inquiries from agents and policyholders and providing superior customer service
**Qualifications:**
- Bachelor's degree preferred
- Minimum of five plus years handling General Liability litigated coverage and liability matters
- High level of discipline; results-oriented; and able to focus on bottom line results
- Superior analytical ability and organizational skills
- Excellent oral and written communication skills
- Excellent strategic thinking ability and task execution skills
- Excellent negotiation and technical claim handling skills, including knowledge of coverage and tort laws
- Full command of issues and medicals relative to high value bodily injury claims
- Ability to analyze coverage and liability issues
- Ability to communicate thoughts clearly and concisely, and to influence and persuade others
- Superior interpersonal skills and strong team player
- Ability to exceed expectations and influence others to do the same
**What else can you tell me?**
This role can have a Hybrid or Remote work arrangement.  Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL, Alpharetta, GA, NYC, NY) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
For full-time, occasional, part-time or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Mifi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit from your personal computer.
**Compensation**
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$84,800 - $127,200
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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Claims Consultant - Accountants and Professional Liability

58507 The Hartford

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Claims Consultant FL - CV07GE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Hartford Financial Lines Errors & Omissions E&O Claims Group has an open Claim Consultant position handling a caseload of third-party Accountants and Miscellaneous Professional Liability claims, from inception to final disposition. As these claims are often in litigation, experience handling Professional Liability matters is required.
Responsibilities include all aspects of claim file management from assignment to conclusion including:
+ Conducting investigations and analyzing and evaluating the information learned
+ Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim
+ Writing and communicating to insureds in regard to coverage, liability, damages and other issues
+ Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
+ Presenting cases to management for expense or indemnity reserve authority above established authority levels
+ Developing and implementing resolution strategies through negotiations to achieve high quality outcomes
+ Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
+ Understanding and analyzing potential extra-contractual liability as needed
+ Attending trials and mediations as necessary
+ Contributing to broader claim and enterprise goals by participating in audits, projects, training and product development initiatives
+ Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
+ Providing support and working collaboratively with business partners to evaluate and address claim trends and developments
+ Addressing inquiries from agents and policyholders, providing superior customer service
+ Providing key training and marketing support to Underwriters

Requirements:
+ **Juris Doctorate strongly preferred.**
+ **Minimum of three years handling third-party Professional Liability insurance defense or Professional Liability coverage litigation required.**
+ **Experience handling miscellaneous professional liability claims strongly preferred.**
+ **Experience handling accountants professional liability claims a plus.**
+ Familiarity and experience with AI-powered tools, such as Microsoft Copilot, is a plus.
+ Candidates should be disciplined, results-oriented and able to focus on bottom line results.
+ Candidates are required to have knowledge and experience handling all aspects of liability claims.
+ Excellent oral and written communication skills.
+ Excellent strategic thinking ability and execution skills.
+ Excellent negotiation and advanced technical claim handling skills.
+ Knowledge of insurance coverage issues a plus.
+ Superior time, task prioritization and desk management skills.
+ An ability to communicate thoughts clearly and concisely, and to influence and persuade others.
**Additional Information:**
+ This role can have a Hybrid or Remote work arrangement.  Candidates who live near one of our office locations (Hartford, CT; San Antonio, TX; Lake Mary, FL; Scottsdale, AZ; Alpharetta, GA; and Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
+ For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, MiFi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit from your personal computer.
**Compensation**
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$122,400 - $183,600
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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Employment Practices Liability Claims Analyst

58507 The Hartford

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Claims Analyst FL - CV08CE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
As a Hartford Global Specialty - Financial Lines entry level **Claims Analyst** in our **Employment Practices Liability** ("EPL") unit, you will be responsible for handling an inventory of claims-made, large company, middle market and small commercial EPL claims, many of which are Charges with the Equal Employment Opportunity Commission or similar State agencies. This role will also provide support to EPL Team Leader and other EPL team members requiring assistance and/or information in the management of claims of higher complexity and/or exposure.
Responsibilities include all aspects of claim file management including but not limited to:
+ Conducting investigations and analyzing and evaluating the information learned;
+ Accurately analyzing and determining coverage, liability and damages based upon the facts of each claim;
+ Proactively managing caseload including evaluation of overall exposure and identification of potential financial impact to the policy, leading to the development of effective file strategy and sound reserve rationale;
+ Communicating written position(s) to insureds, management and other required parties on coverage, liability, damages and other issues;
+ Professionally and appropriately working with stakeholders including defense counsel, insureds' representatives, co-defendants, underwriters and agents;
+ Proactively manage litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review;
+ Developing and implementing resolution strategies to achieve high quality outcomes;
+ Ensuring files are appropriately documented on a timely basis;
+ Presenting cases to management for expense or indemnity reserve authority on appropriate files;
+ Preparing comprehensive reports to claim leadership on case developments and policy issues, etc;
+ Working toward participating with others in the preparation for or attendance at mediations, settlement conferences and/or trials;
+ Providing support to, and working collaboratively with Team members on case specific issues as needed, departmental reporting and/or miscellaneous projects, etc.
+ Responding appropriately and timely to inquiries/requests for information from all business partners, including agents, policyholders, Underwriters and actuaries while providing superior customer service.
**Teamwork and Team Building**
+ Support and help create a team environment where differences are valued
+ Build appropriate rapport and constructive and effective relationships with people inside and outside the organization.
+ Strive for Excellence - Motivate yourself and others to achieve high standards and continuously improve.
**Experience, education and skills:**
+ Bachelor's degree required; professional designation and/or legal degree a plus;
+ Insurance company (or law firm) experience a plus;
+ Basic knowledge/understanding of professional lines, and/or litigated coverage and liability exposure desired; EPL a plus
+ Candidate should possess strong organizational and analytical skills, and be disciplined and results-oriented.
**Candidates should demonstrate the following competencies:**
+ Excellent oral and written communication skills;
+ Strong strategic thinking abilities and execution skills;
+ An ability to communicate thoughts clearly and concisely, and to influence and persuade others;
+ Superior interpersonal skills, with an ability to work well as part of a team and/or in supporting roles.
**Behaviors at The Hartford**
+ **Be courageous** . Take action big or small. O _wn it_ .
+ **Break through** . Be curious, transparent and innovate together. _Solve it_ .
+ **Better the experience** . Demonstrate our true character to our customers, coworkers and communities. _Live it_ .
**WHAT ELSE CAN YOU TELL ME?**
This role can have a Hybrid or Remote work arrangement.  Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL, Alpharetta, GA, NYC, NY) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
**Compensation**
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$82,800 - $124,200
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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Legal Support Data Specialist

58507 The Hartford

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Spec Legal Admin - LL09AN
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Hartford is seeking a highly analytical, detail-driven **Legal Practices Customer Support & Data Specialist** to join our Legal Practices team. This is a high-impact role where you will partner with Audit Attorneys and Outside Counsel nationwide to drive accuracy, efficiency, and oversight of legal spend.
You will play a key role in ensuring **billing accuracy, data integrity, and operational excellence** across claims and payment systems, directly contributing to cost management and business outcomes. This team leads the strategic oversight of claims legal expenses, ensuring financial discipline, compliance, and continuous improvement.
The ideal candidate is a **self-motivated, solutions-oriented professional and strong team player** who thrives in a fast-paced, data-driven environment. Success in this role requires the ability to analyze complex issues, build strong cross-functional relationships, and influence positive outcomes across internal and external partners.
**The Impact You'll Make**
+ Analyze, investigate, and **drive resolution of billing discrepancies** within legal e-billing platforms
+ Troubleshoot complex billing and data issues, **identify root causes, and implement corrective actions** to ensure accuracy and consistency
+ Ensure **data accuracy and integrity** across multiple claims and payment systems
+ Leverage Microsoft Office tools, Hartford claim systems, and e-billing platforms to support daily operations
+ Build and maintain **trusted relationships** with law firms, vendors, and internal stakeholders through professional, credible interactions
+ Communicate clearly and effectively to **influence outcomes and address billing issues efficiently**
+ Maintain **consistent, high-quality financial and billing data** across systems
**What Success Looks Like**
+ Timely and accurate handling of billing discrepancies and data issues
+ Strong data integrity and consistency across billing and claims systems
+ Trusted, productive relationships with internal partners and external vendors
**Qualifications**
+ 3+ years of experience in law firm billing, legal operations, or financial/data analysis
+ Strong understanding of legal billing processes, including e-billing and AP/AR workflows
+ Advanced proficiency in Microsoft Excel (e.g., VLOOKUP/XLOOKUP, pivot tables, data analysis)
+ Experience working with large datasets, including data validation and reconciliation
+ Familiarity with legal e-billing platforms preferred
+ Bachelor's degree preferred; High School Diploma required
+ Demonstrated commitment to **accuracy, integrity, and ethical business practices**
**What Sets You Apart**
+ **Strong team player** who collaborates effectively across functions, contributing to shared goals and supporting team success in a fast-paced environment
+ **Positive attitude** with a team-oriented mindset, demonstrating professionalism and a proactive approach to supporting colleagues and driving results
+ Strong analytical and problem-solving capabilities, with the ability to navigate complex issues and identify effective solutions
+ Excellent written and verbal communication skills, with the ability to clearly convey information and influence outcomes
+ Ability to manage multiple priorities and meet tight deadlines in a dynamic environment
+ Highly detail-oriented with a strong focus on accuracy and data quality
+ Self-starter who takes initiative and works independently while remaining aligned with team objectives
+ Curiosity and initiative in adopting **emerging technologies, including AI** , with a proactive approach to improving processes and efficiency
**Work Arrangement**
+ Monday-Friday, 8:00 AM - 5:00 PM (Eastern/Central)
+ This role can have a Hybrid or Remote work arrangement.  Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).   Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
**Compensation**
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$64,800 - $97,200
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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