1843 jobs in Travelers Insurance Company
Portfolio Manager, BI Loss Sensitive Underwriting Standards & Practices
Posted today
Job Viewed
Job Description
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Underwriting
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$109,300.00 - $180,200.00
**Target Openings**
1
**What Is the Opportunity?**
The Business Insurance (BI) Underwriting Standards & Practices team is responsible for establishing, assessing, and ensuring field execution of underwriting standards, controls, and business practices. In doing so, the team helps to ensure strong underwriting quality, profitability, growth, and retention of business.
As a Manager, BI UW Standards & Practices, you will conduct independent, risk-based assessments to ensure appropriate underwriting execution and adherence to guidelines for Loss Sensitive and more broadly across other BI business units such as Commercial Accounts, Technology, Public Sector, and/or Construction.
You will likewise be responsible for communicating assessment results, working closely with business leadership to address opportunities for improvement, and liaising with BI underwriting leadership, Enterprise Underwriting, Corporate Audit, Corporate Compliance, and Legal on all underwriting and compliance quality assurance-related issues.
Prior experience with Loss Sensitive Underwriting or Product is strongly preferred.
This position is 100% remote.
**What Will You Do?**
+ Assess adherence to underwriting guidelines, determine the impact of any deficiencies, and develop recommendations for corrective actions.
+ Prepare and present trend analysis reports, ensuring the analyses meet all enterprise and regulatory standards and effectively communicate insights to business leadership.
+ Track completion of required assessments and follow up with business leadership to address any corrective actions, ensuring consistency in underwriting standards and quality.
+ Contribute to the development of underwriting standards, practices, and tools that align with both portfolio and individual risk underwriting practices, including underwriting automation and rules, portfolio controls, and collaboration standards.
+ Support and/or lead training sessions designed to improve underwriting quality.
+ Assist with inquiries from Enterprise Underwriting, BI Underwriting, BI Product, Corporate Audit, Corporate Compliance, and state regulators regarding issues with assigned portfolio(s).
+ Lead or participate in projects to improve quality assurance processes, technology, monitoring, analysis, and communication of results.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree.
+ 7 years of compliance, underwriting, claim, product or relevant quality assurance experience.
+ Intermediate experience in Loss Sensitive products and services.
+ Underwriting and/or Product experience in National Accounts and/or Commercial Accounts.
+ General knowledge of commercial property and casualty insurance business, systems and products.
+ General knowledge of risk assessment, technology and auditing principles.
+ CPCU, CIA, or CPA.
**What is a Must Have?**
+ 5 years of compliance, underwriting, claim, product or relevant quality assurance experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
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Inside Auto Appraiser
Posted today
Job Viewed
Job Description
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$63,800.00 - $105,400.00
**Target Openings**
7
**What Is the Opportunity?**
Under direct supervision, this position has responsibility for inspecting, estimating, negotiating, and evaluating 1st and 3rd party auto physical damage claims, including both personal and business insurance claims. The claim types will be predominately basic and some moderate physical damage coverages as it relates to damage assessment. This includes collision, property damage related to autos, rental and towing and some comprehensive; typically excludes fire, theft, flood, lightning, diminished value claims and any claims that involve injuries. The actual resolution and settlement of these claims will be the responsibility of the Auto Claim Professional. This position also has responsibility for complete claim handling (i.e. first notice of loss through resolution/settlement and payment process) on claims that meet specific criteria as defined by Auto Product guidelines. This subset of claims makes up approximately 15-20% of the total workload volume. This position will serve as a technical resource for inside auto claim staff and will provide advice and direction to claim professionals on claim damages to achieve optimal outcomes. This job does not lead others.
As of the date of this posting, Travelers anticipates that this posting will remain open until September 30, 2026.
**What Will You Do?**
+ Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and follow- through and meeting commitments to achieve optimal outcome on every file.
+ Reviews physical damage documents for appropriateness and any loss economic opportunities.
+ Negotiates with repair facilities on revisions to physical damage documents.
+ Prepares and documents accurate vehicle / equipment damage appraisals, Actual Cash and Replacement values according to applicable regulatory and corporate guidelines.
+ Electronically audits vehicle estimates utilizing technical expertise and information gathered to accurately determine physical damage claim value using company recognized resources, estimating and evaluation software.
+ Negotiates the claim with the customer and/or repair facilities leveraging appropriate resources and achieve agreement on value including required payments.
+ For applicable Total Loss claims, determines settlement amounts, including applicable coverages and deductibles.
+ Negotiates and conveys claim settlements within authority and initiate payment to the customer, including total loss, rental reimbursement, etc.
+ Partners with the assigned Claim Professional throughout the life of the claim. Partners from initial investigation through final recovery to ensure appropriate claim resolution and pursuit of alternative recovery sources (e.g. Subrogation, SIU, etc.).
+ Effectively manages work assignments and referrals.
+ In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
+ This position will require participation in our Catastrophe Response Program which could include deployment away for a minimum of 16 days which includes 2 travel days to assist our customers in other states.
+ This position may be required to perform the duties of an Outside Field Appraiser within an assigned outside territory on a temporary basis, as needed. This includes driving to perform physical vehicle inspections.
+ In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Prior experience with insurance carrier a plus.
+ Strong technical background including extensive knowledge of auto repair and repair techniques, including thorough understanding of auto terminology and construction.
+ Valid Driver's License.
+ Thorough knowledge of claims appraisal systems and overall claim operations, Windows proficiency, including Excel and Word.
+ Strong mathematical and negotiation skills.
+ Demonstrated ownership attitude and customer centric response to all assigned tasks.
+ Strong teamwork skills.
+ Ability to remain current on jurisdictional laws and regulations, and communicating compliance requirements to other claim staff as appropriate.
+ Commitment to continuous education.
+ Competency Levels:
+ Basic Analytical Thinking.
+ Basic Judgment/Decision Making.
+ Basic Communication.
+ Intermediate Negotiation.
+ Basic Insurance Contract Knowledge.
+ Basic Principles of Investigation.
+ Basic Value Determination.
+ Basic Settlement Techniques.
+ Intermediate Auto Technical.
**What is a Must Have?**
+ High School Degree or GED.
+ One year experience estimating auto damage required or successful completion of the Appraiser trainee program.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
Is this job a match or a miss?
Risk Control Associate Specialist, National Property
Posted today
Job Viewed
Job Description
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Risk Control
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$85,600.00 - $141,200.00
**Target Openings**
1
**What Is the Opportunity?**
The Risk Control Property Specialist team consists of individuals with deep risk engineering expertise. By sharing their specialized knowledge with customers, Risk Control consultants, and underwriters, the Specialist team helps our partners to better understand risks, control hazards, and reduce losses. As a Risk Control Associate Specialist, Property you will support the discipline and help to deliver specialized technical solutions to better manage lower complexity risks. Your key responsibilities will include regularly consulting onsite with customers across the region regarding risk exposures and loss controls and supporting underwriting and claim execution and processes.
**What Will You Do?**
+ Maintain a consistent field presence, spending approximately 20% - 50% of the time with customers, either onsite or virtually. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
+ Build expertise by studying discipline-specific training resources, applying learnings during customer surveys, and leveraging feedback from more experienced team members to continuously improve.
+ Assist and conduct risk evaluations of Travelers customers, identifying exposures, loss controls, and opportunities for improved risk management. Share findings with Underwriting to support effective risk pricing.
+ Leverage developing consulting skills to educate customers on how they can better manage risk and influence them to adopt recommended changes.
+ Support the development of training programs for field consultants by conducting research on emerging issues and loss trends in claim data.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree in engineering, engineering technology, or a science discipline.
+ Three or more years of experience within the engineering or fire protection industry.
+ Verbal and written communication skills to simplify complex technical information and deliver recommendations to audiences of varying levels of expertise.
+ Interpersonal and influencing skills to build credibility with internal and external customers and encourage others to act on recommendations.
+ Organizational and time management skills to manage priorities, plan work, and meet business partner expectations.
**What is a Must Have?**
+ Bachelor's degree in a science or engineering discipline.
+ Valid driver's license.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
Is this job a match or a miss?
Sales Director, Select
Posted today
Job Viewed
Job Description
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Sales
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$139,400.00 - $230,000.00
**Target Openings**
1
**What Is the Opportunity?**
The Sales Executive Team is dedicated to navigating and managing a high performing sales culture in-person and/or virtually which contributes to the overall success of the Select business. The team executes on industry-leading sales strategies aligned with business objectives, builds effective relationships with customers, distribution partners and fellow employees, and creates tactical sales plans for profitable growth through extensive product knowledge and state of the art sales and influencing tactics. The team also uses digitally advanced strategies to move the business forward, leads the relationships with our aggregator/networking groups, and partners with the agent to imbed into higher producing revenue streams. As Sales Director, Select, you will lead a team of sales professionals within your agency assignments/territories to optimize growth within defined new business, retention and profitability goals and deliver success within Travelers' framework of Corporate values. You will have primary responsibility for sales strategy and business development within your agency assignments or territories and will act as a brand ambassador to sell the Travelers value proposition to distribution partners. You will be out in the field attending meetings and building relationships with agents who are in need of support while also supporting the SE and Sr SEs who are assigned to the territory. This position is an outside sales position where assigned distribution relationships within the geographic territory tend to be best served through an in-person sales strategy.
**What Will You Do?**
+ Select, train and manage a team of Sales Executives to develop long-term and short-term plans aligned with business objectives, achieve and exceed sales targets, and operate within Travelers' Vision and Values.
+ Coordinate sales planning and quarterly performance reviews.
+ Create an environment that fosters high performance, continuous learning, and proactive initative.
+ Oversee and influence a team responsible for developing and implementing advanced sales strategies to expand and manage territory, with the objective of driving profitable growth.
+ Own assigned territory, including development of business strategy, leveraging performance metrics to create annual plans and managing territorial performance.
+ Conduct high-level agency diagnostics to identify growth opportunities, facilitate strategic appointments, and nurture long-term relationships.
+ Proactively manage measures of point-of-sale success, sales plan effectiveness and customer satisfaction.
+ Ensure the prospecting, onboarding and establishment of performance goals for new agencies, while providing training and support.
+ Oversee in-person office visits to strengthen key partnerships.
+ Influence key agency partners through exceptional communication, negotiation, and leadership skills.
+ Collaborate with internal teams, such as, Product, Underwriting, and Operations to ensure alignment of sales strategies with broader business objectives.
+ Demonstrate the ability to build partnerships with other business groups to identify and initiate multiple product solutions at the account level.
+ Leverage expertise in competitor products and market trends to enhance organizational learning and identify opportunities, serving as a significant resource for competitive intelligence and distribution channel insights in the region.
+ Represent region or territory at agency council meetings and supports corporate agency management in handling strategic distribution relationships with key brokers and cross-enterprise resources.
+ Utilize thorough knowledge of Travelers' systems, platforms, and sophisticated data and analytics to guide strategic sales decisions, measure performance metrics and identify opportunities for additional products and services to maintain a balanced portfolio.
+ Analyze market, distribution channel and product offerings, identify gaps and strategic opportunities, and work with business partners to develop plan to increase market share and drive profitable growth.
+ Ensure team leverages AI technologies to optimize industry processes, enhance decision-making, and drive innovation, while continuously learning and adapting to emerging AI trends and tools.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree in sales, marketing, business or related field.
+ Eight or more years of insurance marketing and sales or related experience in managing and growing a high-value book of business, developing and executing successful sales strategies, conducting comprehensive agency diagnostics, and utilizing advanced data and analytics proficiently.
+ Four or more years of experience in leadership and management of other employees.
+ Certified Insurance Counselor (CIC) (or willingness to pursue).
+ Expert knowledge of Travelers products and general Property & Casualty marketplace.
+ Exceptional influencing, communication, and negotiation skills.
+ Proven ability to collaboratively build and maintain relationships with a diverse range of stakeholders both internally and externally.
+ Advanced skills in agency appointment.
+ Ability to set clear direction by defining goals and priorities and energize others to meet these goals in a timely manner.
+ Expert organizational skills to manage complex tasks and priorities.
+ Goal-oriented mindset with a focus on achieving sales targets and business objectives.
**What is a Must Have?**
+ Five years of professional sales experience within the Insurance Industry.
+ Two or more years of experience in leadership and management of other employees.
+ Must live in the territory that they manage and have the ability to travel up to 50% of the time.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
Is this job a match or a miss?
Workers Compensation Senior Technical Specialist
Posted today
Job Viewed
Job Description
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$85,600.00 - $141,200.00
**Target Openings**
1
**What Is the Opportunity?**
Under limited supervision, effectively evaluate and manage high exposure Workers Compensation claims including catastrophic loss, specified serious injury and other complex claims. Attempt to resolve through innovative and expert claim management.
This work may include: Remains out of work and unlikely to return to position. Employer is unable to accommodate the restrictions. Injured Worker(IW) has returned to work, reached Maximum Medical Improvement (MMI), and has PPD. File litigated to dispute the permanency rating and/or causality. IW has been released to work with permanent restrictions and job is no longer available. IW is receiving Vocational Rehabilitation. Claims that have been reopened for additional medical treatment on more complex files. Injuries may involve one or multiple back, shoulder or knee surgeries, knee replacements, claims involving complex offsets, permanent restrictions and/or fatalities. Claims on which a settlement should be considered.
**What Will You Do?**
+ CLAIM HANDLING:
+ Work in collaboration with specialty resources (e.g. medical, legal) to manage medical treatment and lost time benefits in cases involving extremely complex issues or potentially high financial exposure.
+ Establish and update reserves to reflect claim exposure and document rationale. Identify and set actuarial reserves.
+ Develop strategies to manage losses involving complex issues of statutory benefit entitlement, medical diagnoses, Medicare Set Aside or injury severity to achieve resolution through the best possible outcome.
+ Co-manage appropriate claims with the Major Case Unit, who will assist with disability and treatment projections; reserving; and investigative suggestions on complex or catastrophic losses.
+ May use structured settlement/annuity as appropriate for the jurisdiction.
+ Facilitate timely claim resolution by leveraging any mitigation opportunities.
+ INFLUENCE AND COMMUNICATION:
+ Pursue all offset opportunities, including apportionment, contribution and subrogation.
+ Customer Engagement.
+ Participate in Telephonic and/or onsite File Reviews.
+ Respond to inquiries - verbal and written.
+ Keeping injured worker apprised of claim status.
+ Engage specialty resources as needed.
+ OTHER ACCOUNTABILITIES:
+ Act as technical resource to others.
+ Maintain Continuing Education requirements as required.
+ In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ College degree.
+ 5+ years Workers Compensation experience.
+ Analytical Thinking: Identifies current or future problems or opportunities; analyzes, synthesizes and compares information to understand issues; identifies cause/effect relationships; and explores alternative solutions that support sound decision-making.
+ Communication: Expresses, summarizes and records thoughts clearly and concisely orally and in writing by applying proper content, format, sentence structure, grammar, language and terminology.
+ Ability to effectively present file resolution to internal and/or external stakeholders.
+ Negotiation: Master evaluation, negotiation and case resolution skills.
+ Ability to understand alternatives, influence stakeholders and reach a fair agreement through discussion and compromise.
+ Thorough Insurance Contract Knowledge: Interprets policies and contracts, applies loss facts to policy conditions, and determines whether or not a loss comes within the scope of the insurance contract.
+ Principles of Investigation: Advanced investigative skills including the ability to take statements.
+ Follows a logical sequence of inquiry with a goal of arriving at an accurate reconstruction of events related to the loss.
+ Value Determination: Advanced ability to determine liability and assigns a dollar value based on damages claimed and estimates, sets and readjusts reserves.
+ Settlement Techniques: Advanced ability to assess how a claim will be settled, when and when not to make an offer and what should be included in the settlement offer package.
+ Legal Knowledge: Thorough knowledge, understanding and application of state, federal and regulatory laws and statutes, rules of evidence, chain of custody, trial preparation and discovery, court proceedings, and other rules and regulations applicable to the insurance industry.
+ Medical knowledge: Thorough knowledge of the nature and extent of injuries, periods of disability, and treatment needed.
+ WC Technical:
+ Advanced ability to demonstrate understanding of WC Products and ability to apply available resources and technology to resolve claims.
+ Demonstrate a clear understanding and ability to work within jurisdictional parameters within their assigned state.
+ Customer Service:
+ Advanced ability to build and maintain productive relationships with our insureds and deliver results with optimal outcomes.
+ Teamwork:
+ Advanced ability to work together in situations when actions are interdependent and a team is mutually responsible to produce a result.
+ Planning & Organizing:
+ Advanced ability to establishes a plan/course of action and contingencies for self or others to meet current or future goals.
**What is a Must Have?**
+ High school diploma or equivalent.
+ 5 years Workers Compensation experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
Is this job a match or a miss?
Specialized Sr Workers' Compensation Claim Representative
Posted today
Job Viewed
Job Description
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$73,900.00 - $122,000.00
**Target Openings**
1
**What Is the Opportunity?**
This position is eligible for a sign-on bonus.
Travelers' Claim Organization is at the heart of our business. By providing assurance to our customers during life's rainy days, the Travelers Workers Compensation Claim team is committed to partnering with our business insurance customers to help their injured employees return to work as soon as medically appropriate. As a Specialized Senior Claim Rep, you will be responsible for investigating, evaluating, reserving, negotiating, and resolving Workers Compensation claims from Travelers Single Adjuster Model including Constitution State Services (CSS) and Custom Comp claims, which will be the majority of the claims handled, and other Travelers Workers Compensation claims. In this role you may be responsible for interpreting and applying laws and statutes for multiple state jurisdictions as well as unique customer (Special Account Communication/SAC) and fronting carrier handling expectations. You will provide quality claim handling throughout the entire claim life cycle including litigation management and maintaining full compliance with internal and external quality standards and state specific regulations. In addition, you may be a consultant, training resource, and technical resource to the field and our business partners
**What Will You Do?**
+ Complete investigations and make decisions and recommendations for claims with varying levels of severity and complexity across multiple jurisdictions.
+ Establish and update estimates to reflect exposure.
+ Develop and employ creative resolution strategies. Implement proactive action plans and resolution strategies created in partnership with customers, fronting carriers, and stakeholders.
+ Communicate claim status efficiently and effectively with all parties, which may include business partners, injured employees, medical providers, and legal counsel while utilizing various digital channels, actively listening, and processing information. Maintain open lines of communication and anticipates touchpoints to engage the customer so they are kept apprised of any changes on each claim and to discuss strategies.
+ Provide quality customer service, ensure file quality, timely coverage analysis, and communication with the customer based on application of policy information to facts or allegations of each case. Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, as well as adhering to fronting carrier handling requirements.
+ Actively engage in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively resolve claims.
+ Maintain and document claim file activities in accordance with established procedures and customer/fronting carrier expectations.
+ To perform the essential functions of the job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) much be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's Degree.
+ Three Years of Workers Compensation claim handling.
+ Experience with compensability investigations, proactive return to work strategy, medical management, complex injury management, initiative-taking resolution tactics, litigation management and extensive jurisdictional knowledge.
+ Strong evaluation, critical and analytical skills, with the ability to review information from multiple sources to accurately achieve optimal claim outcomes and determine appropriate next steps.
+ Understanding of Fronting Carrier relationship and reporting requirements.
+ Able to make independent decisions while working in a high volume, fast paced environment managing multiple priorities while facing ambiguity.
+ Develop and build strong working relationships with both internal and external business partners.
+ Provide excellent customer experience by communicating effectively, verbally and written.
+ Demonstrate coaching, influence, and persuasion skills.
+ Able in a team environment while adapting and championing change in an agile environment.
**What is a Must Have?**
+ High School Diploma/ GED or equivalent.
+ Two years Workers Compensation claim handling experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
Is this job a match or a miss?
Sales Executive - Inland Empire/Riverside
Posted today
Job Viewed
Job Description
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Underwriting
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$94,400.00 - $155,800.00
**Target Openings**
1
**What Is the Opportunity?**
The Sales Executive Team is dedicated to navigating and managing a high performing sales culture in person and/or virtually which contributes to the overall success of the Select business. The team executes on industry-leading sales strategies aligned with business objectives, builds effective relationships with customers, distribution partners and fellow employees, and creates tactical sales plans for profitable growth through extensive product knowledge and state of the art sales and influencing tactics. The team also uses digitally advanced strategies to move the business forward, leads the relationships with our aggregator/networking groups, and partners with the agent to imbed into higher producing revenue streams. As a Sales Executive, Select, you will manage and develop a moderately complex group of Travelers agency assignments/territories, optimize growth within defined new business, retention and profitability goals and deliver success within Travelers' framework of Corporate values. You will act as a brand ambassador to sell the Travelers value proposition to distribution partners. This position is an outside sales position where assigned distribution relationships within the geographic territory tend to be best served through an in-person sales strategy.
**What Will You Do?**
+ Develop and implement comprehensive sales strategies to expand and manage a portfolio of business, with the objective of driving profitable growth.
+ Own assigned territory, including business development, leveraging performance metrics to create annual plans and manage territorial performance.
+ Conduct in-depth agency diagnostics to assess performance and identify growth opportunities.
+ Facilitate agency appointments and build long-term relationships through office visits (both in person and virtual).
+ Prospect, onboard and set performance goals for new agencies, while providing training and support.
+ May pre-qualify accounts as needed.
+ Influence agency partners through effective communication and negotiation skills.
+ Collaborate with internal teams, such as, Product and Underwriting to ensure alignment of sales strategies with business objectives.
+ Understand Travelers Enterprise focus and seize opportunities to cross-sell Travelers products by discussing with business partners in other lines. May identify book transfer opportunities.
+ Develop knowledge of competitor products and capabilities and local market trends.
+ Utilize advanced data and analytics for sales decisions and performance measurement, leveraging extensive knowledge of Travelers' systems and platforms to support the sales process.
+ Leverage AI technologies to optimize industry processes, enhance decision-making, and drive innovation, while continuously learning and adapting to emerging AI trends and tools.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree in sales, marketing, business or related field.
+ Four or more years of insurance sales or related experience managing a book of business, driving significant sales growth, achieving sales targets, conducting agency diagnostics and utilizing digital sales tools.
+ Certified Insurance Counselor (CIC) (or willingness to pursue).
+ Strong knowledge of Travelers products and general Property & Casualty marketplace.
+ Strong influencing and negotiation skills to encourage agency partners to adopt Travelers products and services.
+ Proven ability to collaboratively build and maintain relationships with a diverse range of stakeholders both internally and externally.
+ Strong analytical and problem-solving skills.
+ Ability to define goals and priorities and meet these goals in a timely manner.
+ Exceptional organizational skills to manage complex tasks and priorities to meet sales goals and deadlines effectively.
**What is a Must Have?**
+ Three years of professional experience in sales, sales support or relevant insurance field.
+ Must live in the territory that they manage and have the ability to travel up to 75% of the time.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
Is this job a match or a miss?
Workers Compensation Critical Claim Specialist
Posted today
Job Viewed
Job Description
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$85,600.00 - $141,200.00
**Target Openings**
1
**What Is the Opportunity?**
This role is eligible for a sign-on bonus.
This position is hybrid. Employees may elect to work up to 2 days per week from their primary residence.
Under limited supervision, effectively evaluate and manage high exposure Workers Compensation claims including catastrophic loss, specified serious injury and other complex claims. Attempt to resolve through innovative and expert claim management. This work may include: Remains out of work and unlikely to return to position. Employer is unable to accommodate the restrictions. Injured Worker(IW) has returned to work, reached Maximum Medical Improvement (MMI), and has PPD. File litigated to dispute the permanency rating and/or causality. IW has been released to work with permanent restrictions and job is no longer available. IW is receiving Vocational Rehabilitation. Claims that have been reopened for additional medical treatment on more complex files. Injuries may involve one or multiple back, shoulder or knee surgeries, knee replacements, claims involving complex offsets, permanent restrictions and/or fatalities. Claims on which a settlement should be considered.
**What Will You Do?**
+ CLAIM HANDLING:
+ Work in collaboration with specialty resources (e.g. medical, legal) to manage medical treatment and lost time benefits in cases involving extremely complex issues or potentially high financial exposure.
+ Establish and update reserves to reflect claim exposure and document rationale. Identify and set actuarial reserves.
+ Develop strategies to manage losses involving complex issues of statutory benefit entitlement, medical diagnoses, Medicare Set Aside or injury severity to achieve resolution through the best possible outcome.
+ Co-manage appropriate claims with the Major Case Unit, who will assist with disability and treatment projections; reserving; and investigative suggestions on complex or catastrophic losses.
+ May use structured settlement/annuity as appropriate for the jurisdiction.
+ Facilitate timely claim resolution by leveraging any mitigation opportunities.
+ INFLUENCE AND COMMUNICATION:
+ Pursue all offset opportunities, including apportionment, contribution and subrogation.
+ Customer Engagement.
+ Participate in Telephonic and/or onsite File Reviews.
+ Respond to inquiries - verbal and written.
+ Keeping injured worker apprised of claim status.
+ Engage specialty resources as needed.
+ OTHER ACCOUNTABILITIES:
+ Act as technical resource to others.
+ Maintain Continuing Education requirements as required.
+ In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ College degree.
+ 5+ years Workers Compensation experience.
+ Analytical Thinking: Identifies current or future problems or opportunities; analyzes, synthesizes and compares information to understand issues; identifies cause/effect relationships; and explores alternative solutions that support sound decision-making.
+ Communication: Expresses, summarizes and records thoughts clearly and concisely orally and in writing by applying proper content, format, sentence structure, grammar, language and terminology.
+ Ability to effectively present file resolution to internal and/or external stakeholders.
+ Negotiation: Master evaluation, negotiation and case resolution skills.
+ Ability to understand alternatives, influence stakeholders and reach a fair agreement through discussion and compromise.
+ Thorough Insurance Contract Knowledge: Interprets policies and contracts, applies loss facts to policy conditions, and determines whether or not a loss comes within the scope of the insurance contract.
+ Principles of Investigation: Advanced investigative skills including the ability to take statements.
+ Follows a logical sequence of inquiry with a goal of arriving at an accurate reconstruction of events related to the loss.
+ Value Determination: Advanced ability to determine liability and assigns a dollar value based on damages claimed and estimates, sets and readjusts reserves.
+ Settlement Techniques: Advanced ability to assess how a claim will be settled, when and when not to make an offer and what should be included in the settlement offer package.
+ Legal Knowledge: Thorough knowledge, understanding and application of state, federal and regulatory laws and statutes, rules of evidence, chain of custody, trial preparation and discovery, court proceedings, and other rules and regulations applicable to the insurance industry.
+ Medical knowledge: Thorough knowledge of the nature and extent of injuries, periods of disability, and treatment needed.
+ WC Technical:
+ Advanced ability to demonstrate understanding of WC Products and ability to apply available resources and technology to resolve claims.
+ Demonstrate a clear understanding and ability to work within jurisdictional parameters within their assigned state.
+ Customer Service:
+ Advanced ability to build and maintain productive relationships with our insureds and deliver results with optimal outcomes.
+ Teamwork:
+ Advanced ability to work together in situations when actions are interdependent and a team is mutually responsible to produce a result.
+ Planning & Organizing:
+ Advanced ability to establishes a plan/course of action and contingencies for self or others to meet current or future goals.
**What is a Must Have?**
+ High school diploma or equivalent.
+ 5 years Workers Compensation experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
Is this job a match or a miss?
Senior Workers Compensation Claim Representative
Posted today
Job Viewed
Job Description
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$70,400.00 - $116,200.00
**Target Openings**
1
**What Is the Opportunity?**
This role is eligible for a sign-on bonus.
This position is eligible for a hybrid schedule. Employees may work up to 2 day per week at their primary residence. This position will office out of the Diamond Bar or Irvine location.
Under general supervision, manage Workers' Compensation claims with lost time to conclusion and negotiate settlements where appropriate to resolve claims. Coordinate medical and indemnity position of the claim with a Medical Case Manager. Independently handles assigned claims of low to moderate complexity where Wage loss and the expectation is a return to work to modified or full duty or obtain MMI with no RTW. There are no litigated issues or minor to moderate litigated issues. The claim may involve minor sprains/ minor to moderate surgery. The Injured worker is working modified duty and receiving ongoing medical treatment. The injured worker has returned to work, reached Maximum Medical Improvement (MMI) and is receiving PPD benefits. File will close as soon as the PPD is paid out. Independently handles all assigned claims up to and including most complex where Injured worker (IW) remains out of work and unlikely to return to position. Employer is unable to accommodate the restrictions. The claim involves moderate to complex litigation issues IW has returned to work, reached Maximum Medical Improvement (MMI), and has PPD. File litigated to dispute the permanency rating and/or causality. IW has been released to work with permanent restrictions and job is no longer available. IW is receiving Vocational Rehabilitation. Claims that have been reopened for additional medical treatment on more complex files. Injuries may involve one or multiple back, shoulder or knee surgeries, knee replacements, claims involving moderate to complex offsets, permanent restrictions and/or fatalities. Claims on which a settlement should be considered.
**What Will You Do?**
+ Conduct investigations, including, but not limited to assessing policy coverage, contacting insureds, injured workers, medical providers, and other parties in a timely manner to determine compensability.
+ Establish and update reserves to reflect claim exposure and document rationale. Identify and set actuarial reserves. Apply knowledge to determine causal relatedness of medical conditions.
+ Manage files with an emphasis on file quality (including timely contact and proper documentation and proactive resolution of outstanding issues). Achieve a positive end result by returning injured party to work and coordinating the appropriate medical treatment in collaboration with internal nurse resources where appropriate.
+ Develop strategies to manage losses involving issues of statutory benefit entitlement, medical diagnoses, Medicare Set Aside to achieve resolution through the best possible outcome. Work in collaboration with specialty resources (i.e. medical and legal) to proactively pursue claim resolution opportunities, (i.e. return to work, structured settlement, and discontinuation of benefits through litigation).
+ Develop strategies to manage losses involving issues of statutory benefit entitlement, medical diagnoses, Medicare Set Aside to achieve resolution through the best possible outcome
+ Collaborate with our internal nurse resources (Medical Case Manager) in order to integrate the delivery of medical services into the overall claim strategy.
+ Prepare necessary letters and state filings within statutory limits. Pursue all offset opportunities, including apportionment, contribution and subrogation.
+ Evaluate claims for potential fraud. Proactively manage inventory with documented plans of action to ensure timely and appropriate file closing or reassignment.
+ Proactively manage moderate to complex litigation to drive files to an optimal outcome, including resolution of benefits. Understand and apply Medicare Set Asides and allocations.
+ Negotiate settlement of claims within designated authority. May use structured settlement/annuity as appropriate for the jurisdiction. Apply deep technical expertise to assist in the resolution of highly complex claims. Mentor other Claim Professionals
+ Participate in Telephonic and/or onsite File Reviews. Respond to inquiries - verbal and written. Keep injured worker apprised of claim status
+ Act as technical resource to others.
+ Participate in Telephonic and/or onsite File Reviews. Respond to inquiries - verbal and written. Keep injured worker apprised of claim status. Act as technical resource to others. Engage specialty resources as needed.
+ Performs other assigned duties which may include: Applies deep technical/subject matter expertise to assist in the resolution of complex claims. Acts as an independent mentor to other Claim Professionals. May be dedicated to and apply skills necessary to manage special account relationships (sensitive or complex). May primarily manage a specialized inventory of Workers' Compensation claims.
+ Acts as an independent mentor to other Claim Professionals Applies deep technical/subject matter expertise to assist in the resolution of complex claims
+ Acts as an independent mentor to other Claim Professionals
+ In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
+ Maintain Continuing Education requirements as required.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Education/Course of Study: Work Experience:
+ Analytical Thinking: Identifies current or future problems or opportunities; analyzes, synthesizes and compares information to understand issues; identifies cause/effect relationships; and explores alternative solutions that support sound decision-making.
+ Communication: Expresses, summarizes and records thoughts clearly and concisely orally and in writing by applying proper content, format, sentence structure, grammar, language and terminology.
+ Ability to effectively present file resolution to internal and/or external stakeholders.
+ Negotiation: Advanced evaluation, negotiation and case resolution skills.
+ Ability to understand alternatives, influence stakeholders and reach a fair agreement through discussion and compromise.
+ General Insurance Contract Knowledge: Interprets policies and contracts, applies loss facts to policy conditions, and determines whether or not a loss comes within the scope of the insurance contract.
+ Principles of Investigation: Intermediate investigative skills including the ability to take statements.
+ Follows a logical sequence of inquiry with a goal of arriving at an accurate reconstruction of events related to the loss.
+ Value Determination: Advanced ability to determine liability and assigns a dollar value based on damages claimed and estimates, sets and readjusts reserves.
+ Settlement Techniques: Advanced ability to assess how a claim will be settled, when and when not to make an offer, and what should be included in the settlement offer package.
+ Legal Knowledge: Thorough knowledge, understanding and application of state, federal and regulatory laws and statutes, rules of evidence, chain of custody, trial preparation and discovery, court proceedings, and other rules and regulations applicable to the insurance industry.
+ Medical knowledge: Intermediate knowledge of the nature and extent of injuries, periods of disability, and treatment needed.
+ WC Technical:
+ Advanced ability to demonstrate understanding of WC Products and ability to apply available resources and technology to resolve claims.
+ Demonstrate a clear understanding and ability to work within jurisdictional parameters within their assigned state.
+ Advanced knowledge, understanding and application of state, federal and regulatory laws and statutes, rules of evidence, chain of custody, trial preparation and discovery, court proceedings, and other rules and regulations applicable to the insurance industry.
+ Customer Service:
+ Advanced ability to build and maintain productive relationships with our insureds and deliver results with optimal outcomes.
+ Teamwork:
+ Advanced ability to work together in situations when actions are interdependent and a team is mutually responsible to produce a result.
+ Planning & Organizing:
+ Advanced ability to establish a plan/course of action and contingencies for self or others to meet current or future goals.
**What is a Must Have?**
+ High school diploma or equivalent.
+ 2 years Workers Compensation claim handling experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
Is this job a match or a miss?
Underwriting Managing Director Ocean Marine
Posted today
Job Viewed
Job Description
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Underwriting
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$153,700.00 - $253,700.00
**Target Openings**
1
**What Is the Opportunity?**
Ocean Marine specializes in ocean cargo, marine liabilities, hull and protection indemnity, and yacht coverage for small and mid-size businesses. The Managing Director (MD), Ocean Marine oversees a team of underwriters who partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. As an MD, you are strategic, decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to lead others in independently assessing complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers.
**What Will You Do?**
+ Manage the profitability, growth, and retention of business within a location or region.
+ Partner with RVP to develop and implement business strategies to effectively achieve profit and growth objectives.
+ Effectively manage local strategies, objectives and tactics concerning relationships with brokers and agencies.
+ Underwrite and skillfully negotiate the most complex, at-risk, or hard-to-close deals.
+ Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales strategies and identify cross-selling opportunities.
+ Regularly meet in person with agents and brokers and have the ability to travel to these meetings.
+ Provide strategic direction and support for team and take responsibility for coaching, training, and performance management.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree.
+ Eight to ten years of relevant underwriting experience with experience in commercial lines.
+ Experience leading or managing others.
+ Prior management of a field location.
+ Expert level knowledge of Ocean Marine products, the regulatory environment, and the local insurance market.
+ Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
+ Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers.
+ CPCU designation.
**What is a Must Have?**
+ Six years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
Is this job a match or a miss?