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Career Opportunities with We Ship Express, LLC

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We Ship Express is an industry-leading e-commerce logistics company with more than 20 years of compliance and shipping expertise. Our team is committed to delivering reliable, innovative, and efficient shipping solutions to businesses nationwide.

As we continue expanding our operations and market presence, we are looking for a hands-on Facility Manager to lead our Fredericksburg, TX distribution center. This is an exciting opportunity for an experienced operations leader who enjoys building high-performing teams, driving continuous improvement, and delivering exceptional customer service.

Why Join We Ship Express

• Competitive salary based on experience
• Opportunity to lead a growing operation with significant impact
• Career growth opportunities within a rapidly expanding company
• Collaborative and supportive leadership team
• Fast-paced environment where your ideas and leadership make a difference

What You'll Do:

As the Facility Manager, you will oversee all warehouse operations while ensuring safety, efficiency, inventory accuracy, and outstanding service for our customers.

Responsibilities

• Lead all warehouse operations including receiving, shipping, fulfillment, inventory control, and packing activities.
• Operate a 26-foot box truck to complete customer pickups and deliveries, ensuring products are loaded, secured, and transported safely and on time. Supervise employees performing transportation duties and ensure the same standards are consistently followed.
• Maintain a highly visible presence on the warehouse floor while coaching and supporting employees.
• Establish and maintain productivity, quality, safety, and accuracy standards.
• Plan, prioritize, and organize daily warehouse workflow to meet customer expectations.
• Manage staffing levels to meet operational demands, including recruiting, training, coaching, scheduling, and performance management.
• Develop and implement operational procedures that improve efficiency and ensure consistency.
• Hold team members accountable for individual and team performance goals.
• Oversee inventory control processes including cycle counts, reconciliations, and inventory accuracy.
• Coordinate equipment maintenance and ensure facility equipment remains in safe operating condition.
• Review warehouse documentation, receiving records, shipping paperwork, and vendor invoices for accuracy.
• Partner with leadership, customer service, finance, and transportation teams to resolve operational issues.
• Ensure compliance with all OSHA regulations, company safety policies, and warehouse best practices.
• Maintain proficiency with warehouse management systems and operational reporting.
• Prepare operational reports and communicate facility performance to leadership.
• Foster a culture of teamwork, accountability, safety, and continuous improvement.

• Proven leadership experience managing warehouse or distribution center operations.
• Strong knowledge of shipping, receiving, inventory control, and warehouse best practices.
• Minimum of two years of experience operating a 26-foot box truck or larger.
• Valid driver’s license and a driving record reflecting no accidents or moving violations within the past five years.
• Demonstrated ability to lead, motivate, coach, and develop high-performing teams.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple projects in a fast-paced environment.
• Strong customer service mindset with a commitment to operational excellence.
• Working knowledge of Warehouse Management Systems (WMS) and Microsoft Office.
• Ability to maintain a safe work environment and enforce company policies.
• Forklift certification or ability to become certified on warehouse equipment.

Preferred Experience

• Two to five years of warehouse, distribution, logistics, or fulfillment management experience.
• Experience within the transportation, shipping, or third-party logistics (3PL) industry strongly preferred.
• Experience managing inventory control and warehouse KPIs.
• Experience implementing process improvements and driving operational efficiencies.Familiarity with WMS platforms such as Advatix, MAPPS, or similar warehouse software.
• Experience leading teams in a high-volume fulfillment environment.

Education

High School Diploma or GED required.

Associate’s or Bachelor’s degree in Supply Chain Management, Business, Operations Management, or a related field is preferred. Equivalent leadership experience will also be considered.

$75,000–$90,000 annually, depending on experience

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Paid vacation, sick time, and floating holidays
• Pet Insurance and additional voluntary benefits
• Professional development and career advancement opportunities

If you’re a hands-on leader who enjoys building strong teams, improving operations, and creating exceptional customer experiences, we’d love to hear from you.

We Ship Express is seeking a General Manager to lead operations in Napa, California. This role involves strategic leadership, financial management, and oversight of warehouses while ensuring exceptional customer service.

The successful candidate will have a strong background in logistics, with at least 7 years of leadership experience and a bachelor's degree in a relevant field. We offer competitive compensation, a comprehensive benefits package, and a work-from-home stipend.

WeShip Express is looking for an onsite General Manager to lead our team in the Napa, California area .

WeShip Express is an industry leading e-commerce specialized logistics company with over 20 years of compliance and shipping experience. Our all-hands-on deck team is dedicated to providing a reliable and efficient delivery experience. An entrepreneurial spirit with a commitment to our partners is the foundation of our culture and guides our vision. WeShip Express is growing our core business and expanding into new verticals and delivery systems. We are looking for enthusiastic, motivated, and creative people to join our team.

The General Manager is responsible for the strategic leadership, operational performance, and financial management of multiple warehouse and fulfillment facilities within the Napa, California region. This role provides oversight of warehousing, distribution, fulfillment operations, inventory management, customer service, transportation coordination, and client relationships while ensuring operational excellence, scalability, profitability, and exceptional customer experience.

This leader will partner closely with executive leadership, customers, sales, and other cross‑functional departments to drive operational efficiency, continuous improvement initiatives, service performance, employee engagement, and long‑term business growth. The General Manager serves as a key customer‑facing leader and is expected to build strong client relationships while ensuring fulfillment and operational commitments are consistently achieved.

• Develop, implement, and monitor operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives by department.
• Plan, direct, control, implement and evaluate budgets for each location to achieve financial objectives.
• Establish relationships with other departments, vendors, and customers to make decisions regarding operational activity and strategic goals.
• Plan, monitor, and analyze key metrics for day‑to‑day operations to ensure efficient and timely completion of tasks.
• Devise strategies to implement process improvements to Provide strategic leadership and oversight for multiple warehouse and fulfillment operations.
• Develop and execute operational strategies aligned with company objectives, customer expectations, and growth initiatives.
• Lead daily operations including warehousing, order fulfillment, inventory control, shipping, receiving, transportation coordination, and customer support functions.
• Establish operational goals, KPIs, and performance standards to ensure service, productivity, and financial objectives are achieved.
• Drive continuous improvement initiatives focused on productivity, quality, accuracy, customer satisfaction, and cost reduction.
• Develop scalable operational processes and infrastructure to support business expansion and evolving customer requirements.
• Monitor operational metrics and implement corrective actions as needed to improve efficiency and performance.
• Ensure all facilities maintain high standards related to safety, housekeeping, compliance, and operational excellence.
• Oversee fulfillment operations to ensure accurate, timely, and cost‑effective processing of customer orders across multiple channels.
• Partner directly with customers to understand operational needs, service expectations, onboarding requirements, and performance concerns.
• Serve as a senior escalation point for customer operational issues, service concerns, and fulfillment challenges.
• Lead customer business reviews and operational meetings while maintaining strong client relationships.
• Collaborate with Sales, Customer Service, IT, and Logistics teams to improve customer experience and operational execution.
• Ensure service level agreements (SLAs), shipping timelines, inventory accuracy standards, and customer KPIs are consistently achieved.
• Support implementation and onboarding of new customers, operational processes, and fulfillment programs.
• Develop and manage operational budgets, labor plans, and capital expenditure initiatives.
• Analyze operational and financial data to identify trends, risks, and opportunities for improvement.
• Forecast staffing, operational capacity, and resource requirements based on customer growth and business demands.
• Identify and implement strategies to improve profitability while maintaining service excellence.
• Lead, mentor, and develop operational leadership teams across multiple facilities.
• Foster a culture of accountability, teamwork, communication, safety, and continuous improvement.
• Partner with Human Resources regarding recruiting, employee relations, disciplinary actions, and organizational development initiatives.
• Ensure compliance with all company policies, OSHA requirements, labor laws, and operational regulations.
• Champion workplace safety initiatives and ensure safety programs and training are effectively maintained.
• Lead special projects and operational initiatives as and duties as assigned.

• Directly supervises Facility Manager and Warehouse and Fulfillment Supervisors at two facilities. Two facilities may be combined into one in future.
• Carries out managerial responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Strong knowledge of warehouse operations, fulfillment operations, inventory management, and supply chain best practices.
• Proven leadership experience managing multi‑site warehouse and fulfillment operations.
• Strong customer‑facing experience with the ability to build and maintain professional client relationships.
• Demonstrated ability to lead operational growth and process improvement initiatives.
• Experience managing operational budgets, labor planning, and financial performance.
• Strong analytical and problem‑solving capabilities with data‑driven decision‑making skills.
• Excellent communication, presentation, and interpersonal skills.
• Ability to effectively lead within a fast‑paced, high‑volume operational environment.
• Proficiency with WMS systems, ERP platforms, Microsoft Office Suite, and operational reporting tools.
• Experience with direct‑to‑consumer (DTC), retail, wholesale, and/or e‑commerce fulfillment operations preferred.
• Bilingual skills are a plus.

• 3 + years wine fulfillment experience required
• 7+ years of progressive leadership experience in warehouse, logistics, fulfillment, or supply chain operations.
• 5+ years of multi‑site operational leadership experience preferred.
• Experience managing customer relationships within a third‑party logistics (3PL), fulfillment, distribution, or warehousing environment strongly preferred.

• Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, Operations Management, or related field preferred. Equivalent combination of education and operational leadership experience may be considered

• Opportunity to join a growing industry and company
• Competitive compensation; uncapped commission earning opportunity
• Hiring range for Base Compensation Range: $120,000 - $160,000; actual offer dependent on experience and qualifications
• Benefits package includes Medical, Dental, and Vision
• Additional benefits available for Life and AD&D, Disability, Critical Illness, Accident, Hospital Indemnity, Identity Protection, Pet Insurance, and Legal Services Flexible Spending (FSA) and Health Savings (HSA) Accounts
• 401K retirement plan with company match
• Work from home stipend to support your home office
• Paid time off including vacation, sick days and floating holidays