32 jobs in West Elm

Job Description

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.

• Create engaging experiences for customers by sharing expertise on enhancing your home
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on-duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

• Effective communication, organization and leadership skills
• Proven ability to motivate and influence others through personal actions and examples
• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts in the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $21.00-$23.00 per hour.

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand specific resources and WSI University

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration.

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Founded in 1956, Williams‑Sonoma, Inc. is the premier specialty retailer of high‑quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully‑designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick‑and‑mortar store opened more than half of a century ago. What hasn't changed is our passion for high‑quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi‑brand, multi‑channel, global enterprise supported by state‑of‑the‑art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

West Elm in Bellevue, WA seeks a Lead, Sales (Key Holder) to inspire customers and bring the brand to life by helping them discover products that fit their entertaining style.

You will support the management team with opening/closing, supervise associates, drive sales, maintain store standards, and model exceptional customer service as a Selling Captain while upholding our People First philosophy.

Overview Of The Lead, Sales (Key Holder) Role

You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.

• Create engaging experiences for customers by sharing expertise on enhancing your home
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on-duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

• Effective communication, organization and leadership skills
• Proven ability to motivate and influence others through personal actions and examples
• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on weekends (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $20.00-$24.00 per hour.

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand specific resources and WSI University

WSI will not now or in the future commence an immigration case or sponsor an individual for this position. This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We\'ve seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn\'t changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we\'re a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we\'re always looking for new energy and ideas.

Lead, Sales (Key Holder) Role

Overview: As the Lead Sales Key Holder, you will inspire customers to express themselves in their home, bring the brand to life, and drive sales by creating meaningful connections that turn first‑time visitors into lasting customers. You will support the management team, supervise associates, and uphold high standards of customer service, visual merchandising, and store operations.

• Create engaging customer experiences by sharing expertise on home enhancement.
• Support daily store operations, including opening and closing routines, register functions, and back‑office procedures.
• Supervise associates to ensure financial goals are met and World‑Class service is delivered.
• Maintain visual appearance, replenishment, cleanliness, safety, and back‑of‑house standards during shifts.
• Serve as the Selling Captain, modeling sales and customer‑service excellence.
• Foster an inclusive environment where all associates are treated fairly and with dignity.

• Effective communication, organizational, and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• 1–3 years of retail sales experience with shift‑supervision experience preferred.
• 1–2 years of experience in home‑related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).

• Mobile on the sales floor for extended periods.
• Capable of lifting and mobilizing medium to large items up to 75 lbs., using appropriate equipment and safety techniques.
• Full‑time associates must have open availability to meet business needs.
• Part‑time flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, or Sunday) and two weekday shifts, with separate days for weekend availability.

• Competitive hourly pay range: $19.00–$22.00 per hour.
• Generous discount on all Williams‑Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full‑time employees.
• Health, dental, and vision insurance, including same‑sex domestic partner benefits for full‑time employees.
• Cross‑brand and cross‑functional career opportunities.
• Online learning resources through brand‑specific programs and WSI University.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer.

Williams‑Sonoma, Inc. will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Overview

Lead, Sales (Key Holder) – Your key role is to inspire customers to design and enhance their homes by providing expert guidance and exceptional service. You will drive sales, build lasting customer relationships, and support the management team in daily operations.

Our mission is to enhance the quality of our customers’ lives at home and place the customer at the center of everything we do.

• Create engaging experiences for customers by sharing expertise on enhancing your home.
• Provide daily support to the management team by performing opening and closing routines, register functions and back‑office procedures.
• Provide supervision to ensure the store meets financial goals and associates deliver World‑Class service to guests.
• Ensure the store meets visual, replenishment, cleanliness, safety and back‑of‑house standards during on‑duty shifts.
• Act as the Selling Captain, modeling sales generation and customer service, prioritizing the customer experience.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• 1‑3 years retail sales experience with shift supervision preferred.
• 1‑2 years experience in home‑related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred but not required).

• Must be mobile on the sales floor for extended periods of time.
• Must be able to lift and mobilize medium to large items, up to 75 lbs., using appropriate equipment and safety techniques.
• Full‑time associates are expected to have open availability to meet the needs of the business.
• Part‑time flex associates must be available for a minimum of two regularly scheduled weekend shifts (Friday, Saturday and/or Sunday) and two during the week (Monday–Thursday). Availability cannot fall on the same day.

Compensation: $22.00‑$25.00 per hour.

• Discount on all Williams‑Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial and emotional health.
• Paid vacations and holidays (full‑time).
• Health, dental and vision insurance for full‑time employees, including same‑sex domestic partner benefits.
• Cross‑brand and cross‑functional career opportunities.
• Online learning opportunities through brand‑specific resources and WSI University.

WSI will not, now or in the future, commence an immigration case or sponsor an individual for this position.

This role is not eligible for relocation assistance.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Applications are accepted on an ongoing basis. Williams‑Sonoma, Inc. will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Founded in 1956, Williams‑Sonoma, Inc. is a premier specialty retailer of high‑quality products for the kitchen and home in the United States, offering a full range of brands and a commitment to outstanding customer service and community impact.

West Elm in Santa Monica is hiring a Lead, Sales (Key Holder). This role involves inspiring customers, driving sales, and supervising the store to meet financial goals. The ideal candidate will have 1-3 years of retail sales experience and preferably experience in home-related design.

This position offers a competitive pay range of $21.00–$23.00 per hour, with benefits including a 401(k), health insurance, and generous employee discounts.

West Elm in the Town of Huntington is seeking a Lead, Sales (Key Holder) to inspire customers in enhancing their homes. This role includes driving sales, supervising associates, and ensuring exemplary service standards.

The ideal candidate brings 1-3 years of retail sales experience along with strong communication and leadership skills. A competitive pay range is offered at $22.00-$25.00 per hour plus benefits, including discounts and health insurance.

West Elm is looking for a Lead, Sales (Key Holder) in Denver, Colorado. In this role, you will inspire customers to enhance their homes while providing expert guidance and exceptional service. Your responsibilities include driving sales, supporting the management team, and ensuring the store meets high standards.

Candidates should have 1-3 years of retail sales experience, effective communication skills, and the ability to motivate others. The role offers hourly compensation of $22.00–$25.00 and various employee benefits including a discount on all brands.