Account Manager, Client Services (Talent Management - Airline Client)

Full Job Description

THE JOB / Account Manager, Client Services (Talent Management – Airline Client)

CLIENT SERVICES / Responsible for leading Octagon’s client business and day-to-day management of client programs.

***Our headquarters is in Stamford, CT, but the location of this position is in Atlanta, GA.

The Account Manager is responsible for supporting the activation and promotion of Delta’s various brand ambassadors. This individual will work effectively with cross-functional teams within Octagon and the client organization.

AM will be located in Atlanta, but infrequent travel could be required to both domestic and international markets.

THE WORK YOU’LL DO

• Collaborate with the client’s Sponsorship Marketing, Corporate Communications, Sales, Loyalty, Employee Engagement, Community Engagement, and Government Affairs teams to ensure the effective use of both hospitality and ambassador opportunities. This includes engagements, event tickets, employee activation, and Senior Leadership requests.
• Work collaboratively with other colleagues to support execution across the holistic portfolio
• Communicate regularly with various client stakeholders to deliver against the objectives of those stakeholders
• Work with talent representatives to manage the contracts and all related assets and responsibilities for each brand ambassador – appearance hours, production days, autographed merchandise, etc.

THE BIGGER TEAM YOU’LL JOIN

Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.

We take pride in being Playmakers – finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.

We can put ourselves in the shoes of fans because we ARE fans – of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.

The world needs play more than ever. Are you a Playmaker?

WHO WE’RE LOOKING FOR

• Marketing, promotions and/or project management experience (4+ years).
• Previous experience working with brand ambassador talent/personalities, client partners, and client cross-functional teams
• Proven decision-making skills that include attention to detail and follow through
• Demonstrates effective relationship management skills across all levels
• Ability to communicate effectively across multiple levels of the organization
• Strong organizational, communication and negotiation skills
• Excellent attention to detail
• Demonstrates resourcefulness and the ability to work proactively while collaborating in a team environment
• Prepared to work in a fast-paced team environment
• Driven to take the initiative to succeed when presented with individual work responsibilities
• Works extremely well in a team environment
• Sponsorship marketing experience strongly preferred
• Ability to work events on weekdays, weekends, evening, and holidays
• Some travel required (approx. 25%)
• All applicants will need to provide proof of COVID vaccination or contact the organization’s HR team if eligible for an exemption.

Compensation + Benefits:

• L3: The base range for this position is $60,000 – 65,000. Where an employee or prospective employee ispaid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background pertinent experience, and qualifications

Octagon’s comprehensive benefit package includes:

• Unlimited PTO policy – we understand you need time for play!
• Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options. Pet Insurance for those who need it too!
• Generous Family and Parental Leave Policy (12 weeks) with eligibility extended to all parents regardless of gender or primary/secondary caregiver status
• Access to our parent company (IPG) Savings plan (401K program) with company match as well as an Employee Stock Purchase Plan (ESPP)
• Pretax Transportation/Commuter Benefits and Parent Travel Program
• Dedicated Mental Health resources including Headspace membership, Employee Assistance Program (CCA) and more
• Discount portal for everyday goods and services
• Employee Resource Groups and inclusive diversity programming and initiatives
• Personal Development programs

Octagon is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law.