Assistant Deputy Commissioner

The Medical Assistance Program (MAP) administers Medicaid and related public health insurance programs, for the City of New York. Applying individuals and families are approved for eligibility against applicable Federal and State guidelines. Those found to be eligible can use coverage provided to access doctors, medication and other health care services at little or no cost.

The Medial Assistance Program (MAP), is recruiting for one (1) Administrative Staff Analyst M-IV, to function as the Assistant Deputy Commissioner, MAP/ Medicaid Eligibility Operations & Medicaid Community Offices, who will:

Under the executive direction of the Executive Deputy Commissioner, with wide latitude for independent decision making and actions, the Assistant Deputy Commissioner (ADC) is responsible for administrative oversight of two (2) Medical Assistance Program (MAP) divisions: Out-stationed Eligibility Division (OED) and Centralized Eligibility Operations, which include over 320 managers, supervisors and staff that provide eligibility determination related services for public health insurance and provides services to over 2 million consumers.

Out-stationed Eligibility Division (OED) consists of 10 community offices across the five boroughs of New York City. The OED offices provide a wide range of services, including general assistance to consumers who have questions about the Medicaid application process or have lost their benefit card and assistance with applications and renewals for non-Modified Adjusted Gross Income (MAGI) consumers.

Centralized Eligibility Operations consists of multiple divisions which provide a variety of services to consumers and providers. The primary focus of these divisions is to evaluate consumers for various types of Medicaid eligibility. Each division is responsible for a specific Medical Assistance Program and/or population of applicants. The divisions include the Hospital Eligibility Division (HED), Parental Care Assistance Program (PCAP), Incarcerated Unit, Medicaid Separate Determinations (MSD), and the Medicare Savings Program (MSP).

- Responsible for direct oversight of two Deputy Director of Administration (MA), M-3 that oversee the two Medical Assistance Program divisions Medicaid Eligibility Operations and Medicaid Community Offices which consist of over 320 managers, supervisors and staff that provide eligibility determination and public health insurance related services for over 2 million consumers. The ADC will monitor the daily operations of both Medicaid Eligibility Operations and the 10 community offices, ensuring compliance to federal regulations that oversees health care and social services.

- Manage the implementation of policies and procedures for the Medical Assistance Program to maintain compliance with Federal, State, and local legislation, as well as the monitoring of the daily operations of all Medicaid community offices throughout the 5 boroughs including approval of program overtime requests as needed. Within the Community Offices.

- Is a member of theRepresent MAP Executive Team charged with representing the Program in intra agency meetings to improve the delivery of services across programs to enhance the client experience and create overall Agency efficiencies.

- Manage the implementation of policies, procedures, and strategies to strengthen the work done by the various operational units to maximize efficiency and accuracy of eligibility determinations. Oversight includes monitoring all internal and external reports to ensure proper program functioning.

- Collaborate with NYS to develop and implement policies specific to NYC's compliance with the Affordable Care Act and other relevant legislation that impacts the delivery of Health Insurance Programs in New York. Drafts recommended policy changes to New York State Department of Health (NYSDOH) to allow for program efficiencies and improvements.

- In the absence of and in conjunction with the Executive Deputy Commissioner, represents MAP at meetings designed to produce and implement policies with DSS/HRA leadership: the Commissioner, DSS/HRA Chief Officers and the General Counsel, relevant labor unions as well as leaders of the City and State partner agencies, and Federal government.

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.