New Mountain Finance Corporation (Nasdaq: NMFC) is a leading business development company (BDC) focused on providing direct lending solutions to U.S. upper middle market companies backed by top private equity sponsors.

RESPONSIBILITIES:

• Noise level in the work environment is typical of that of an office.
• Incumbent may encounter frequent interruptions throughout the workday.
• Build and maintain relationships with the assessing technicians.
• Provide timely internal progress reports to the Alpine Intel Management Team.
• Perform other duties as assigned.
• Answer inbound calls daily and be attentive in addressing each individual claim.
• Schedule and coordinate assessments daily with technicians and end-users.
• Work on all assigned claims until completed by making outbound calls daily and/or sending emails.
• Be detailed in all notations to properly communicate to the team.
• Ensure the accuracy and completeness of all claim information.
• Interface with insurance adjusters to provide regular updates on assessment progress.

REQUIREMENTS:

• Must meet or exceed company aptitude standards regarding overall computer and technical proficiency.
• Must conduct business in an honest and ethical fashion at all times.
• Ability to apply critical-thinking, problem-solving, and decision-making in order to prioritize workload and proactively prevent problems
• Must be adaptable with the aptitude and willingness to learn new skills and techniques.
• Must be extremely well organized with the ability to deliver fast and accurate turnaround times.
• Excellent written and verbal communication skills.
• Must be team oriented and enjoy service-oriented work.
• Demonstrate adaptability and flexibility, and perform additional tasks as needed.
• Must have superior customer service skills.

Please note that only applicants selected for further consideration will be contacted.