City Council Assistant, Senior

General Description and Classification Standards  

Provides administrative support and project coordination to Atlanta City Council member and team. Duties include, but are not limited to: scheduling meetings, coordinating events and projects, responding to constituent requests, and assisting in the administration of policies and procedures. Ensures the council member is kept apprised of City Council activities, prepares and disseminates routine correspondence, documents and reports, and assists citizens, officials, departmental and other City personnel with various requests. Supervision Received Works under minimal supervision; can set own work sequence and pace within process/department limitations.

Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Works collaboratively with council staff to coordinate schedules and hold events. May oversee work support staff. Produces and tracks correspondence. Researches, prepares, proofreads and edits reports, documents and other materials. Contributes to tracking of legislative developments and submissions. Plans and executes assigned administrative projects for the Council member. Coordinates the planning and execution of events (e.g. constituent information sessions). Maintains Council member?s calendar, schedules meetings, appointments, speaking engagements and conferences. Makes travel arrangements. Investigates a variety of problems, complaints, concerns and other issues at the request of the Council member; represents the Council member as requested. Responds to questions, complaints and requests for information by telephone, in person, or by mail from the public, employees, elected and other city officials. Answers the telephone; screen calls and provides information. Meets and greets visitors and/or directs visitors to appropriate person. Decision Making Uses independent judgment and discretion during routine and non-routine situations and in the handling of emergency situations. Leadership Provided Provides work group leadership, guidance, and/or training to less experienced staff. Furthers the goals and priorities of the City Council. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Organizational skills. Ability to manage time and competing priorities. Ability to plan meetings and events Knowledge of records management, secretarial and office practices. Ability to assemble information and make written reports and documents in a concise, clear and effective manner. Intermediate knowledge of Microsoft Office applications. Ability to type 50 WPM. Excellent verbal and written communication skills. Diplomacy. Service orientation. Ability to gather information and identify solution for problems. Knowledge of the legislative process preferred.