Concession Stand Lead - Wells Fargo Center
Job Details
Full Job Description
The Concession Stand Lead is responsible for the oversight or delegation of responsibilities within the food service operation such as inventory, customer service, food preparation, and food safety and sanitation procedures. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
•
Schedules and assigns daily work assignments to a food service team
and supervises the completion of tasks
• Trains and guides
staff on job duties, proper food safety and sanitation procedures,
customer service, etc.
• Prepares and builds food items
according to standardized recipes and directions
• Properly
stores food by adhering to food safety policies and procedures
•
Sets up workstations including prep tables, service counters, hot
wells, steam tables, etc.
• Breaks down, cleans, and sanitizes
workstations
• Serves food to customers while ensuring guest
satisfaction and anticipating the customers’ needs.
•
Replenishes food items and ensure product is stocked to appropriate
levels
• Adheres to all alcohol service policies and safe
drinking guidelines including checking patrons’ identification
•
Maintains excellent customer service and positive demeanor towards
guest, customers, clients, co-workers, etc.
• Maintains
friendly, efficient, positive customer service demeanor toward
customers, clients, and co-workers. Is adaptable to customer
needs
• Adheres to Aramark safety policies and procedures
including proper food safety and sanitation
• Ensures security
of company assets
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
• Previous supervisory experience in a
related role preferred
• Previous food service experience
required
• Must be able to obtain food safety certification
• Exhibit and practice the highest level of guest satisfaction
skills
• Basic accounting knowledge and experience managing
inventory required
• Willing to accept change, new procedures,
and constructive comments
• Ability to establish relationships
with guests and co-workers
• Demonstrated organizational skills
to improve efficiency
• Ability to coordinate multiple tasks,
meet production/service time schedules, and adapt to necessary and
unforeseen changes
• Demonstrate consistent professionalism in
the execution of daily assignments
• Must be able to work
independently with limited supervision
• Demonstrates excellent
guest service skills
• Ideal candidate will be available to
work a flexible schedule that includes weekends, evenings, and
holidays
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .