Fire Rescue EMS Billing & Claims Specialist
Job Details
Marathon, Florida, United States
Monroe County
05/02/2024
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Full Job Description
Join a workforce where innovation and teamwork provide support to
the community and citizens of Monroe County.
Compensation:
$0.00 - $9,999,999,999.00
Job Description:
The primary function of this position is to be
responsible for report review, data entry, retrieval, and records
maintenance of an air and ground EMS billing program; and for
performing complex administrative work within the division of
Emergency Services.
ESSENTIAL JOB FUNCTIONS
- Reviews ePCR reports to ensure complete and accurate
patient demographic, trip, billing, and insurance information; refers
incomplete or inaccurate records to EMS Quality Assurance.
- Extensive knowledge of medical terminology, CPT, HCPCS, ICD 10,
and CMS 1500 Revenue Codes, modifiers, billing, rules, and
recommendations for government and commercial payers.
- Verifies or assigns condition codes, modifiers, levels of service,
and other relevant claim data.
- Scans and attaches
biomedical and supporting trip records to electronic patient care
reports.
- Greets customers in person and by telephone,
receives account payments, and assists customers as necessary in the
completion of insurance forms, Air Resident (Trauma Star) waivers, and
records requests.
- Initiates pre-authorization for air
ambulance transportation, if applicable for specific insurances.
- Assists Billing and Claims Supervisor with collection
actions, including contacting patients by phone and arranging
payments.
- Minimizes the number of aging accounts to
maintain a consistent workflow by regularly following up on unpaid
claims.
- Processes and posts Medicare, Medicaid,
Automated Clearing House (ACH) payments, wire transfers, checks, and
credit card payments on a daily basis. Reviews and processes refunds
as needed.
- Reviews and follows up on accounts before
transferring to an outside collection agency that have reached
collections timeframe for accuracy.
- Processes Air
Resident (Trauma Star) waivers.
- Processes legal records
requests for patient care reports and response records.
- Performs monthly EMSTARS extract and data submission to Department
of Health, State EMS Division to comply with mandatory pre-hospital
reporting requirements.
- Reviews, processes, and
responds to correspondence accordingly.
- Posts payments
and denials accurately.
- Maintains several spreadsheets
for billing reconciliation.
- Scans and maintains
accurate day-to-day posting documents and correspondence in One Drive
for audits and compliance purposes.
- Maintains strictest
confidentiality; adheres to all HIPAA guidelines/regulations and
County/Department Policies and Procedures.
- Needs to
stay informed of regulatory changes with the ability to adapt and
navigate the claim reimbursement and denials environment.
- Possess strong written communication and grammar competencies to
generate appeal letters that are specifically tailored to the
patient's level of illness, the quality of service, reason for denial,
and capacity against which prompted denial.
- Processes
RFPs, contracts, renewals, purchases, agenda items, special projects,
and maintains records.
- Participates in any meetings,
phone conferences, or webinars that may be required to process
rejections effectively, acquire information about the appeals process,
adapt to the latest regulations and laws, or comprehend the terms of
payer contracts.
- Assists in budget preparation and
monitoring expenses.
- Performs other related job duties
as assigned.
- In the event of special, emergency, or
disaster situations, employee may be required to work schedules other
than those for which they are regularly scheduled in any capacity
deemed appropriate.
Education and Experience:
High school Diploma or GED required. 3 years minimum of prior related work experience preferred.
Special Qualifications:
Certified Ambulance Coder within one year of employment.
Knowledge, Skills, and Abilities:
- Ability to work from a general
outline of duties and responsibilities.
- Ability to
perform entry-level professional work including basic data analysis
and synthesis, report creation, process performance, and regulatory or
compliance activities.
- Ability to follow basic
guidelines for operational activities.
- Ability to work
with less than ten co-workers who are mostly engaged in the same
activities as me.
The work is sedentary and requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:
- Manual Dexterity: Picking, pinching,
typing, or otherwise working, primarily with fingers rather than with
the whole hand as in handling.
- Mental Acuity: Ability
to make rational decisions through sound logic and deductive
processes.
- Repetitive Motion: Substantial movements
(motions) of the wrist, hands, and/or fingers.
- Speaking: Expressing or exchanging ideas by means of the spoken
word including the ability to convey detailed or important spoken
instructions to other workers accurately and concisely.
- Talking: Expressing or exchanging ideas by means of the spoken
word including those activities in which they must convey detailed or
important spoken instructions to other workers accurately, loudly, or
quickly.
- Visual Acuity: Have close visual acuity to
perform an activity such as: preparing and analyzing data and figures;
transcribing; viewing a computer terminal; and/or extensive reading.
- Walking: Moving about on foot to accomplish tasks,
particularly for long distances or moving from one work site to
another.
WORK ENVIRONMENT
Work is performed in a dynamic environment that requires sensitivity and responsiveness to changes that include goals, priorities, and needs of the organization and position.
Monroe County has the right to revise this job description at any time. This description does not represent in any way a contract of employment.
Equal Opportunity Employer: Monroe County does not discriminate on the basis of race, color, national origin, gender, religion, age, disability, or military service in employment or the provision of services.
Empleador de Igualdad de Oportunidades: El Condado de Monroe no discrimina por motivos de raza, color, origen nacional, género, religión, edad, discapacidad o servicio militar en el empleo o la prestación de servicios.
Veterans Preference according to Florida State Statute 295.07: Certain service members and veterans, and the spouses and family members of the servicemembers and veterans, receive preference and priority in employment by the state and are encouraged to apply for the positions being filled.
Preferencia de Veteranos de acuerdo con el Estatuto del Estado de Florida 295.07: Ciertos miembros del servicio y veteranos, y los cónyuges y familiares de los miembros del servicio y veteranos, reciben preferencia y prioridad en el empleo por parte del estado y se les alienta a solicitar los puestos que se están llenando.
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