Global Payout Product Manager - Payments - Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Global Payout's you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Liaise with the feature development teams to ensure that they understand these requirements
• Validates and Accepts user stories, features and epic to ensure functional and non-functional expectations are satisfied 
• Assist in production support for clients including troubleshooting client issues, defect management and client escalations; Contributes to the testing strategy

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• General knowledge of Domestic  and International Payments as well as FX and how they flow
• Acts as a problem solver, addressing issues and providing guidance to the development team during sprints
• Collaborates closely with the Scrum Master and development team to ensure effective delivery and adherence to Agile principles
• Build and maintain working relationships with stakeholders across different functions (e.g., Legal, Risk, Compliance, Operations, Technology etc.)

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Involves large sets of data requiring meticulous and detail eye to identify minor discrepancies
• Ability to analyze data and information to identify patterns, trends and irregularities 
• Ability to research and gather additional information to resolve discrepancies when found
• Eager and willingness to expand upon the general payments knowledge