Lead Barista - Starbucks Buckhead Area - Atlanta, GA
Job Details
Full Job Description
Purpose/Position Summary:
Support the operation of
restaurants by brewing beverages, general labor, cashier, food prep,
and cooking duties required to operate a restaurant.
Essential Duties/Responsibilities:
1. Adhere to all CONCESSIONS
INTERNATIONAL, LLC policies as they relate to the company’s cash
handling and standard operations procedure, personal appearance
standard, person conduct, and employee/guest relations. Maintains
cleanliness of restaurants, which includes but is not limited to trash
removal, dishwashing, sweeping and mopping floors, cleaning tables,
countertops, food prep area, display cases and restaurant
equipment.
2. Understand brewing concepts.
3. Understand coffee bean and water quality.
4. The
ability to serve and create appealing beverages is essential.
5. Supervise employees during shift.
6. Performs
restaurant opening duties to include but not limited to food
preparation, stocking and rotating product, setting up displays,
etc.
7. Performs restaurant closing duties to includes
but is not limited to storing product, cleaning restaurant and
restaurant equipment.
8. Performs food preparation
duties.
9. Cook product according to recipe.
10. Ensuring each customer receives outstanding service by providing
friendly environment, which includes greeting and acknowledging ever
customer, maintaining outstanding standards, solid product knowledge,
and all other aspects of customer service.
11.
Maintaining an awareness of all promotions and advertisements.
12. Verifying register and completing appropriate paperwork at
opening and closing.
13. Following procedures for cash,
charge, traveler’s checks and voucher sales.
14.
Processing voids promptly and by procedure.
15.
Delivering product knowledge to customer.
16.
Communicating customer requests to management.
17.
Maintaining orderly appearance of register area and supplies
stocked.
18. Utilizing information from Standard
Operations Procedures manuals to adhere to company policies.
19. Any other tasks as assigned from time to time by any
manager.
Decision-Making Authority:
Position
exercises some judgment on a daily basis in administering accounting
transactions and in providing information to managers and outside
parties. For decisions of a technical or policy nature, position
clears with Accounts Payable Manager, GM, or corporate finance.
Qualifications:
To perform this job successfully, an
individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential
functions.
Education/Previous Experience:
High
school diploma or general education degree (GED); or one to three
months related experience and/or training; or equivalent combination
of education and experience. Availability to work flexible hours and
work week required.
Language Skills:
Ability to
read and comprehend simple instructions. Ability to effectively
communicate information individually and in small group situations to
customers and co workers. Also, the ability to understand the English
language both written and verbal.
Mathematical Skills:
Ability to add, subtracts, multiply and divide in all units of
measure, using whole numbers, common fractions and decimals.
Reasoning Ability:
Ability to apply commonsense understanding
to carry out instructions furnished in written, oral or diagram
form.
Physical Demands:
The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While
performing the duties of this job, the employee is regularly required
to stand and use hands to finger, handle, or feel objects, tools or
controls; and talks or hears.
Specific vision abilities required
by this job include close vision.
Continuous standing
(100%), walking (50%), lifting and carrying (0-60 lb.), frequent
reaching/ grasping/ handling, frequent pushing and pulling (0-60 lb.),
frequent stooping/ bending/ crouching.
Work
Environment:
The work environment characteristics described here
are representative of those an employee encounters while performing
the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential
functions. Knowledgeable of work place safety and procedures.