Privacy Operations Analyst

Full Job Description

Job Description

NBCUniversal’s Operations & Technology (O&T) group is the shared services organization that provides the company with a broad portfolio of services and capabilities including media and studio operations, international operations, real estate, infrastructure, security and technology. The O&T group provides global support to NBCUniversal with a 2000+ strong workforce and is a critical to the growth and success of the company.

NBCUniversal’s Data & Legal Solutions (DLS) team operates as a central program operations group embedded across Ad Sales, Distribution, Marketing, Research, Technology, Legal, and HR as trusted partners working together to implement strategic programs throughout the enterprise in order to effectively close gaps between central business and technology groups across a variety of projects. We work to provide relevant insights & structure across our diverse portfolio to power intelligent business decisions required in order to compete within today’s highly complex multi-platform & fragmented media landscape.

Purpose:

The Privacy Analyst is a full-time position in NBCUniversal's Privacy Operations team and will provide support to the broader team within DLS with a focus on data privacy & governance. This role will be responsible for analyzing & documenting processes and procedures, identifying systems across the enterprise, and identifying any operational or compliance gaps against data models & controls. This role is highly collaborative, working across business and technology teams to establish a target vision aligned with business, legal, and IT needs.

Responsibilities:

Support documenting of the data landscape to identify gaps related to operational and privacy controls against data models and NBCUniversal frameworks

Support development, socialization, and execution of the privacy strategy

Act as a centralized support function for Individual Rights Requests

Support the design complex processes and ensure end-to-end process mapping

Make recommendations to business process changes based on experience, analysis, and best practices

Document project risks and issues; providing solutions where applicable

Take ownership in facilitating and documenting collaborative working sessions with business and technical stakeholder and conducting following ups, as needed

Support business model innovation and business process re-design/optimization to incorporate data governance

Provide and apply methods and tools to drive effectiveness, efficiencies, and agility

Assist with strategic projects, including developing compelling business cases, identifying future processes, creating user stories, and developing frameworks to calculate value

Write or contribute to test scenarios and drive UAT planning and implementation and provided analysis and interpretation of results

Provide advice on tooling and technology, including understanding capabilities and limitations

Develop or contribute to cost analysis, design considerations, and implementation timelines

Liaise with external 3rd party consultants and technology teams

Assess scope and new enhancement requests, always with a view on the ROI for the business

Managing program metrics and reporting

Ad-hoc activities, as required