Rolls-Royce Technician
Job Details
Full Job Description
O'Gara Coach
Company is a factory-authorized dealer for Alfa Romeo, Aston Martin,
Automobili Pininfarina, Bentley, Bugatti, Genesis, Koenigsegg,
Lamborghini, McLaren, Maserati, Rimac and Rolls-Royce Motor Cars.
O’Gara Coach is recognized as a global leader in automotive sales and
luxury client experiences. The award-winning company holds its
position as one of the most prestigious auto empires with its large
number of international brands. O’Gara spans across three locations
with showrooms in Westlake Village, Beverly Hills, and San Diego,
California as well as a Motorsport Facility at the members-only
Thermal Club in Palm Springs.
The O’Gara Coach Company is
rooted in legacy. We are a brand that was founded under an innovator’s
spirit, pushing the boundaries of the luxury automotive world. Our
historic brands and American heritage make O’Gara the icon that it is,
where you can join a forward-thinking team focused on a rapidly
adapting and evolving future. If you want to be part of the powerful
force behind the O’Gara name, and help us lead the way in all things
automotive, we'd love to have you join us.
EMPLOYEE
BENEFITS
• 100% Employer paid Health, Dental and Vision coverage
for Employee
• Paid time off and sick time
• Employee vehicle
purchase plans
• Discounts on products and services
• Paid
training and growth opportunities
ESSENTIAL
DUTIES:
• Receive Repair Orders from dispatcher on computer
terminal and take vehicle to stall areas
• Perform work as
outlined on Repair Order with efficiency and accuracy, in accordance
with dealership and factory
• Communicate with Parts Department
to obtain needed parts. Inform Service Manager if vehicle is down
awaiting parts,
and pursue special ordering of parts, if
appropriate
• Save and tag parts if the job is under warranty or
if requested by the customer
• Examine the vehicle to determine
if additional safety or service work is required
• Inform Service
Advisor immediately if additional work is needed, if work outlined is
not needed, or if repairs cannot be completed within the time
promised
• Diagnose cause of any malfunction and perform repair,
if authorized by the customer
• Document work performed on each
vehicle on the Repair Order using the concern, cause and correction
format. State repair diagnosis/description as clearly as possible on
your terminal, as this is what the customer will see and how the
billing will be determined
• Road test vehicles to quality check
work performed as required, keeping in mind that customers' vehicles
should not be used for personal errands and should not be operated
illegally or unsafely
• Seat belts must always be worn
•
Continually monitor status of each vehicle and inform the Service
Manager. Escalate "wait" jobs as much as possible. Monitor promised
times and advise if there will be a problem meeting a promised time as
soon as it becomes apparent
• Ensure that customer's vehicles are
returned to them as clean as they were prior to being serviced
•
Properly use the special tools and equipment provided by the Service
Department
• Maintain an inventory of normal Technician's tools
not normally inventoried by the Service Department as "special tools"
• Maintain the workspace assigned in an organized and clean
manner
• Produce quality work that displays pride of workmanship
• Review technical bulletins and other publications as assigned
by management
• Participate and utilize technical training as
requested by management
• Attend training classes as directed by
management
• Perform other job-related duties as assigned by
corporate management
QUALIFICATIONS:
• High school
diploma or the equivalent
• Must have valid California Driver’s
license and be insurable
• ASE certification preferred
•
Proficient mechanical skills
• Ability to collaborate with the
public, sometimes with several customers at a time
• Ability to
collaborate with other dealership personnel
• Excellent verbal
and written communication skills
• Proficient knowledge of
dealership computer systems
• Must have valid in-state driver's
license and have and maintain an acceptable, safe driving record and
safe driving habits
in order to drive both customer vehicles and
a demonstrator vehicle
• Must be a team player with impeccable
honesty and integrity
• Maintain a high level of professional
personal appearance and conduct
PHYSICAL DEMANDS:
The
physical demands described here are representative of those that must
be met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
• Posture: prolonged sitting; regular
kneeling/squatting; regular walking; regular bending/stooping; regular
pushing/pulling and twisting; driving vehicles
• Motion:
repetitive hand motion; frequent keyboarding and use of mouse; regular
walking, grasping/squeezing, wrist flexion/extension, reaching
•
Moving about the dealership to complete auto body repair
• Using
hand and/or power tools and equipment consistent with industry
standards
• Lifting up to 50 lbs.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.