Self-Image Consultant- Duke Raleigh Cancer Boutique
Job Details
Full Job Description
At Duke Health, we're driven by a commitment to compassionate care
that changes the lives of patients, their loved ones, and the greater
community. No matter where your talents lie, join us and discover how
we can advance health together.
About Duke Raleigh
Hospital
Pursue your passion for caring with Duke
Raleigh Hospital in Raleigh, North Carolina, which has been part of
Duke Health since 1998 and has served Wake County for more than 35
years. Duke Raleigh Hospital features 204 inpatient beds and offers a
comprehensive array of services, including cancer, cardiovascular,
neuroscience, advanced gastrointestinal, and wound healing care.
Occ Summary
The Self-Image team
provides specialty services to patients facing cancer and cancer
survivors coping with the impact of cancer treatment on their lives.
The Self-Image Consultant provides education, support, and
personalized recommendations for products and services for patients
and family members at the Raleigh Cancer Boutique Monday-Friday
8am-4:30pm. This role is 100% in-person.
There are 3 Cancer
boutique locations across the Duke Cancer Institute to best meet the
needs of our patients and families wherever they are receiving their
cancer treatment and to ensure they receive comprehensive access to
self-image services. Our Self-Image Consultant team specifically works
with patients and family members to help adapt to changes in
body-image experiences throughout their cancer journey. In addition to
a selection of wigs and head coverings, we also offer apparel which
includes garments for comfortable port access, Duke Cancer Institute
branded gear and cancer awareness shirts and products as well as
sexual health products. We offer a no-charge section to gift items to
Duke patients currently undergoing cancer treatment to ensure patients
have access to these resources. Our Self-Image Consultant team
provides personalized education and consultations, and ensures
connection to our broader Cancer Support resources such as Medical
Family Therapy, support groups, Child Life resources, etc.
Work Performed
Provide self-image
consultations to patients. Consultations include: - Education about
topics such as hair loss, scalp care, hair care; and skin changes.-
Education about available products and services (such as prosthetics
and orthotics, wigs, skin care products, make-up products, scarves,
hats, clothing, self-image counseling, sexual health and intimacy
services) -Personalized recommendations for self-image products based
on patient preference. - Education/hands-on training for patients: wig
care, haircare, skincare, scalp care, make-up techniques, scarftying,
clothing options, etc. - Support to patients and family members coping
with impact of treatments (radiation therapy; chemotherapy; surgery;
etc.). Education about,and referral to, support services, as needed.
Retail responsibilities, such as opening and closing of store and
register(s); sales transactions. Balancing cash drawer and credit card
transactions, make bank deposits, daily sales documentation and
reporting. Merchandise and in-kind donation inventory intake. Upkeep
of product displays. Site-specific supervision and training of
volunteers. Maintaining clean, safe environment for patients and their
family members.
Knowledge, Skills and Abilities
Minimum Qualifications
Education
High School
Diploma
Experience
Two years of
customer service experience.
Duke is an Affirmative
Action/Equal Opportunity Employer committed to providing employment
opportunity without regard to an individual's age, color, disability,
gender, gender expression, gender identity, genetic information,
national origin, race, religion, sex, sexual orientation, or veteran
status.
Duke aspires to create a community built on
collaboration, innovation, creativity, and belonging. Our collective
success depends on the robust exchange of ideas-an exchange that is
best when the rich diversity of our perspectives, backgrounds, and
experiences flourishes. To achieve this exchange, it is essential that
all members of the community feel secure and welcome, that the
contributions of all individuals are respected, and that all voices
are heard. All members of our community have a responsibility to
uphold these values.
Essential Physical Job Functions: Certain
jobs at Duke University and Duke University Health System may include
essentialjob functions that require specific physical and/or mental
abilities. Additional information and provision for requests for
reasonable accommodation will be provided by each hiring department.