Software Upgrade Specialists-4

Full Job Description

Please click here to apply through our internal career site Find Jobs - Elekta .

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

We don´t just build technology. We build hope.
We are looking for a Software Upgrade Specialists to join our team!

Work schedule: Tuesday – Saturday; with Sun, Monday off

What you’ll do at Elekta:
The OIS Software Upgrade Specialist is responsible for delivering a positive customer experience while implementing upgrades on Elekta’s oncology software products.

The US base salary range for this position is $80,000-$100,000

[NOTE: It is understood that no single candidate will have equal expertise in all the areas of responsibility below. Successful candidates will possess a compelling combination of many of them and the self-awareness and wisdom to leverage existing and/or new resources in the area(s) where they lack personal mastery.]

RESPONSIBILITIES:
• Perform all aspects of upgrading a customer’s oncology information system (OIS) including but not limited to: determining if a customer site is ready for an upgrade, planning for the upgrade, implementing new OIS software and testing after upgrade to ensure full functionality.

• Explain the process, resources, and steps necessary to complete a successful upgrade.
• Answer questions, provide expertise, and keep the customer informed throughout the upgrade process.
• Thoroughly document all upgrade steps following Elekta’s quality, regulatory, and safety policies.
• Ensure highly satisfied customers by taking responsibility for the successful completion of the OIS upgrade.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Employees must be able to read, speak, write and comprehend the English language.
• Bachelor’s Degree in Computer Science or a related subject or equivalent experience is required.
• Minimum 3 years of related healthcare experience.
• 3-5 years of experience with Microsoft desktop and server operating systems (certification preferred).
• 3-5 years of experience with Microsoft SQL Server (certification preferred).
• 2-3 years of experience with Citrix and related infrastructure and administration.
• Experience with high-availability system architecture.
• Radiation Oncology and Medical Oncology experience is strongly preferred.
• Proficient with Microsoft Office including Outlook, Word, Excel, WebEx, and SalesForce.
• Excellent verbal and written communication skills.
• Demonstrated capability for decision making, sound judgment, and assertiveness.
• Ability to effectively interact with internal and external customers via phone and face-to-face.

What we offer: 

• Opportunity to work with a proactive and supportive team

• Excellent Medical, Dental and Vision coverage   

• 401k, paid Vacation and Holiday

• A health of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account  

• Opportunity to work on cutting edge in medical advancement  

• Close-knit company culture  

• Upward mobility   

How to proceed?

We are looking forward receiving your resumé. Please attach your resumé in the application form and we will contact you!
If you have any questions, you are welcome to contact Dwayne Ladson, HIring Manager on LinkedIn.

EEO Statement

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.