Special Assistant to Asst Commissioner, Permits and Litigation- Department of Housing and Community Development

Full Job Description

THIS IS A NON-CIVIL SERVICE POSITION

OPENING DATE: 01/31/2024

CLOSING DATE: 05/01/2024 AT 12:00AM MIDNIGHT

SALARY: $52,935.00 - $64,267.00 Annually

CLASS DESCRIPTION

The Baltimore City Department of Housing and Community Development is seeking a Special Assistant to the Assistant Commissioner for our Permits & Litigation Division.  

ESSENTIAL FUNCTIONS

• Communicates with Permit Office concerning inspection related issues.
• Exercises sounds judgment, tact and courtesy in screening internal and external visitors and correspondence for managers/team members.
• Responds to inquiries exercising judgment based upon knowledge of policies and procedures and acting as a liaison between internal staff and external customers.
• Composes, drafts, edits and proofreads correspondence/reports, independently or with minimal direction; may form letters for managers using Microsoft Office.
• Logs and routes correspondence and reports and summarizes information for managers.
• Greets and assist visitors, answers complaints or questions relating to inspections, departmental procedures and operations.
• Maintains managers calendar, schedules and coordinates virtual and in-person meetings, revises managers schedule as necessary to accommodate changing priorities; provides support for meetings/ conferences to include meeting logistics, preparing agendas, arranging live meetings and conference calls.
• Answer telephone calls and provides information and guidance regarding office functions, operations and procedures.
• Assist Police and Fire Department dispatch to emergency calls.

EDUCATION AND EXPERIENCE REQUIREMENTS

EDUCATION: Have graduated from an accredited high school or possession of a GED certificate.

AND

EXPERIENCE: Have five years of office support experience including two years in taking and transcribing dictation, scheduling appointments, writing correspondence, and setting up meetings and agendas.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the principles and practices of public and business administration, including the process of planning, organizing, staffing, directing and controlling.
• Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information.
• Knowledge of the basic principles of accounting, budgeting, fiscal controls and statistics.
• Ability to efficiently and effectively plan and direct the work of a group of lower-level employees.
• Ability to effectively train or orient subordinate employees in new or revised procedures.
• Ability to shift priorities and re-distribute work assignments to meet changing deadlines.
• Ability to represent superior at meetings.
• Ability to take and transcribe dictation at an acceptable rate of speed and accuracy.
• Ability to exercise sound judgment on a variety of matters guided by general instructions.
• Ability to compose correspondence.
• Ability to locate and retrieve information from a variety of sources and to compile the information, following general directions.
• Ability to deal with other employees and the public with tact and courtesy.
• Ability to perform arithmetic computations with accuracy.
• Supervisory ability.

Financial Disclosure:

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER