About: Macy’s
is proudly America’s Department Store. There’s a reason we’ve been
around for 160 years. Customers come to us for fashion, value and
celebration. Macy’s is also known for giving back to our communities.
Now is an exciting time to join Macy’s. The face of retail is
changing, and change requires innovation. We’re bringing the
magic of Macy’s to the exciting world of foodservice and changing the
way our customers experience shopping. From full-service restaurants
to fast-casual options we pride ourselves on giving our customers a
chance to relax, refuel, and enjoy. The secret ingredient to our
success is our team of skilled culinary workers who are passionate
about food. We offer great job opportunities in restaurant management,
culinary arts, food sales, and in-store Starbucks locations. Every
role is different, so you’re sure to find something delicious!
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Job Overview: The Lead
Barista supports the Starbucks Manager in running an efficient,
professional, safe and profitable Starbucks operation following all
company standards. |
Essential
Functions: - Follows and ensure team follows
Food Division Standards and Best Practices
- During shift,
provides leadership and directs associates in providing food products
and exceptional customer service
- Ensure team prepares and
presents drip coffee, cold beverage, espresso bar and pastry products
to Starbucks standards
- Follows Starbucks merchandising,
product presentations and signing standards
- Ensure team meets
speed of service standards
- Monitor food quality using
Starbucks checklists
- Demonstrate a positive role model for
Starbucks Simply Service Steps
- Support a strong working
relationship with store management
- Provide on-going training,
feedback, coaching, and staff motivation to all associates to maximize
team performance and satisfaction
- Maintain role model
standards in grooming, professional appearance and communications
- Meet highest standards of workplace safety, sanitation, and
equipment care as set by Health Department and company policy
- Utilize forecasts, daily sales reports and weekly food cost
and payroll reports to ensure monthly profit/loss goals are met
- Assist in preparation and production of all menu items
- Assist in ordering food, beverage, dry and paper goods based
budget and needs of the business
- Assist in product receiving
and follow Inventory Best Practices
- Perform other duties as
needed
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Qualifications and
Competencies: - High School Diploma or equivalent
required
- 1-2 years related experience
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- Ability to read and interpret instructional
documents such as safety rules, operating and maintenance
instructions, and procedural manuals
- Ability to work a
flexible schedule with retail hours, including day, evening, weekends,
and/or holidays
Physical Requirements:
- Position requires prolonged periods of
standing/walking around store or department
- May involve
reaching, crouching, kneeling and stooping
- Frequent use of
computers and other technology, necessary to perform job functions,
including handheld equipment, cash register and ability to process
register transactions
- Frequently lift/move up to 25lbs
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