What Specialized Technicians Jobs are in Chicago?

About the Role Our client, a premier provider of building access solutions, is seeking an exceptionally skilled Specialized Elevator Maintenance Technician for their operations in Chicago, Illinois . This role is critical for maintaining the safety, reliability, and efficiency of complex elevator and escalator systems within high-profile buildings. The ideal candidate will possess deep expertise in diagnosing and repairing intricate mechanical and electrical issues, performing routine maintenance, and ensuring compliance with all safety codes and regulations. You will be part of an elite team responsible for some of the most advanced vertical transportation systems in Chicago . This is a fantastic opportunity to leverage your specialized skills, contribute to major urban development projects, and grow your career with a reputable industry leader. We are looking for individuals with a commitment to precision and safety.

About the Role Our client is seeking a dedicated and meticulous Remote Specialized Cleaning Technician to join their innovative team, supporting operations primarily from Boise, Idaho but executed remotely. This unique position involves remote monitoring, quality assurance, and providing expert guidance on specialized cleaning protocols for various high-standard environments. The ideal candidate will possess a keen eye for detail, a strong understanding of advanced cleaning methodologies, and the ability to effectively communicate complex instructions and feedback to on-site teams via digital platforms. This role is crucial in maintaining our client's reputation for excellence in sanitation and hygiene, even in a distributed work model. Key Responsibilities

• Remotely assess and verify the quality of cleaning services provided at client sites using provided documentation and virtual communication tools.
• Develop and refine specialized cleaning procedures for unique environments, ensuring compliance with health and safety standards.
• Provide clear, concise, and actionable feedback to on-site cleaning personnel through virtual channels.
• Assist in training remote staff on new cleaning techniques and protocols.
• Troubleshoot and provide remote support for cleaning-related challenges encountered by field teams.
• Maintain detailed digital records of assessments, feedback, and recommendations.
• Collaborate with the operations team to identify areas for process improvement in remote sanitation management.
• Ensure all remote activities adhere to company policies and client-specific requirements.

Requirements

• Proven experience in specialized cleaning, sanitation, or quality control within the cleaning industry.
• Demonstrated ability to meticulously assess cleaning quality and identify discrepancies.
• Excellent written and verbal communication skills for effective remote interaction.
• Proficiency with digital communication tools, reporting software, and virtual collaboration platforms.
• Strong understanding of diverse cleaning agents, equipment, and techniques.
• Ability to interpret and apply complex cleaning protocols and safety guidelines.
• High school diploma or equivalent required; relevant certifications are a plus.
• Self-motivated with a strong ability to work independently and manage time effectively in a remote setting.

Benefits This fully remote position offers the flexibility to work from anywhere, with a supportive virtual team environment. Our client provides competitive compensation, opportunities for skill enhancement in specialized sanitation techniques, and access to digital training resources. While not on-site, employees are integral to the company's success, contributing to the high standards of cleanliness our client is known for. Enjoy the convenience of a remote role while being a vital part of a forward-thinking sanitation services company.

Job Title: Remote Pharmacy Customer Care Specialist - Home Dialysis
Job Description
This role serves as the primary point of contact for home dialysis pharmacy customers, providing exceptional service and support to ensure a positive and seamless experience. You will handle order placement, prescription management, and resolution of customer inquiries while collaborating closely with internal teams to maintain high quality standards, operational efficiency, and departmental performance goals. This is a fully remote position that requires strong call center experience in a clinical or pharmacy setting, meticulous attention to detail, and the ability to work effectively in a fast-paced, high-volume environment.
Responsibilities
+ Process customer pharmacy orders accurately and efficiently via telephone while ensuring full compliance with applicable pharmacy regulations.
+ Obtain and verify customer information, including product quantities and usage details, to ensure prescriptions are filled correctly and safely.
+ Ensure all patient-related interactions strictly adhere to HIPAA regulations and privacy requirements.
+ Respond to customer questions, complaints, and service issues by identifying root causes and providing appropriate, timely solutions.
+ Investigate and track product shipments using carrier tools such as the UPS website and by coordinating with the transportation team.
+ Coordinate with internal departments to expedite shipments, release orders, and arrange alternate shipments for back-ordered items to ensure timely delivery.
+ Process customer returns and request customer credits in accordance with established company policies and procedures.
+ Collaborate closely with Routing, Transportation, Sales, and Credit & Collections teams to resolve customer issues and deliver a cohesive, high-quality customer experience.
+ Meet and maintain established performance expectations related to call quality, adherence, order accuracy, and service level standards.
+ Adapt to changing business needs and evolving customer requirements while maintaining high service standards.
+ Work effectively and independently in a remote environment using a reliable high-speed wired internet connection.
+ Support business operations by working a flexible schedule within Customer Care operating hours of 7:00 a.m. to 6:00 p.m. CST, Monday through Friday.
+ Remain available during closing shifts until all customer calls in the queue have been answered and resolved.
+ Handle high call volumes, contributing to a department that manages approximately 2,000 calls per day while maintaining professionalism and empathy.
+ Use Microsoft 365, SharePoint, and Teams to document interactions, collaborate with colleagues, and support daily workflows.
+ Participate fully in remote training, apply learned processes and systems, and transition to independently taking calls after the training period.
Qualifications
+ High School Diploma
+ Active pharmacy technician license from one of the following states: Illinois (IL), Indiana (IN), Wisconsin (WI), or Florida (FL).
+ Active national pharmacy technician certification from PTCB or NHA.
+ Minimum of 2-4 years of call center experience in a clinical or pharmacy setting.
#ACTpharm26
Job Type & Location
This is a Contract to Hire position based out of Deerfield, IL.
Pay and Benefits
The pay range for this position is $20.67 - $21.15/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jul 27, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Title: Remote Bilingual Pharmacy Technician - Home Dialysis Customer Care
Job Description
This role serves as the primary point of contact for home dialysis customers, delivering exceptional service and support to ensure a positive and consistent customer experience. You will focus on order placement, prescription management, and resolving customer inquiries while collaborating closely with internal teams. The position emphasizes high-quality service, efficiency, and meeting department performance goals in a fully remote, call center-style environment.
Responsibilities
+ Process customer orders via telephone accurately and efficiently while ensuring full compliance with pharmacy regulations.
+ Obtain and verify customer information, including prescription details, product quantities, and usage, to ensure safe and accurate fulfillment.
+ Ensure all patient-related interactions comply with HIPAA regulations and protect patient confidentiality at all times.
+ Resolve customer questions, complaints, and service issues by identifying root causes and recommending appropriate, timely solutions.
+ Investigate and track product shipments using tools such as the UPS website and coordinate with the transportation team to provide status updates.
+ Coordinate with internal departments to expedite shipments, release orders, and arrange alternate shipments for back-ordered items to ensure timely delivery.
+ Process customer returns and request customer credits in accordance with company policies and procedures.
+ Collaborate with routing, transportation, sales, and credit & collections teams to resolve customer issues and deliver a cohesive, seamless customer experience.
+ Meet established performance expectations related to quality, adherence, order accuracy, productivity, and service level standards.
+ Adapt to changing business needs, customer requirements, and evolving processes while maintaining a high standard of service.
+ Maintain the ability to work remotely using a reliable high-speed wired internet connection and a compliant home workspace.
+ Support business operations by working a flexible schedule within the Customer Care operating hours of 7:00 a.m. to 6:00 p.m. CST, Monday through Friday.
+ Work assigned closing shifts as needed and remain available until all customer calls in the queue have been answered.
+ Handle high call volumes in a call center environment, contributing to a department that manages approximately 2,000 calls per day.
+ Participate fully in remote training, apply learned processes and systems, and transition to taking calls independently after the training period.
Essential Skills
+ Active, current pharmacy technician license from one of the following states: Illinois, Indiana, Wisconsin, or Florida.
+ Active national pharmacy technician certification from PTCB or NHA.
+ Fully bilingual in Spanish and English, with strong written and spoken communication in both languages.
+ Minimum of 2-4 years of call center experience in a clinical or pharmacy setting.
+ Proven experience handling high call volumes in a structured call center environment.
+ High school diploma or equivalent GED.
+ Demonstrated ability to provide strong customer and patient engagement with a professional and empathetic demeanor.
+ Excellent written and verbal communication skills, including clear documentation and customer correspondence.
+ Strong attention to detail with a focus on order accuracy, documentation, and compliance.
+ Effective problem-solving, conflict resolution, and organizational skills.
+ Ability to work independently and manage workload in a remote environment.
+ Proficiency with Microsoft 365 tools, including SharePoint and Microsoft Teams.
+ Ability to maintain a HIPAA-compliant home workspace and use a reliable high-speed wired internet connection.
+ Availability to work within the hours of 7:00 a.m. to 6:00 p.m. CST, Monday through Friday, with flexibility for assigned shifts and closing responsibilities.
Additional Skills & Qualifications
+ Associate or bachelor's degree preferred.
+ Experience working with dialysis medications or dialysis patients is highly desirable.
+ Experience supporting home dialysis or chronic kidney care patients is a plus.
+ Experience in fulfillment or pharmacy order entry environments is beneficial.
+ Previous experience in a healthcare-focused customer care or patient support role is an advantage.
+ Demonstrated ability to work effectively under pressure while maintaining a calm, professional, and empathetic demeanor.
+ Strong collaboration skills and comfort working with cross-functional teams such as routing, transportation, sales, and credit & collections.
+ Comfort using web-based tools and portals for shipment tracking and order management.
Work Environment
This position is 100% remote and operates within a structured, healthcare-focused call center environment supporting home dialysis customers. You will work from your home using a reliable high-speed wired internet connection; hotspot connections are not permitted. A dedicated, private, and HIPAA-compliant workspace is required, and you may not work from public spaces or open room settings to ensure patient confidentiality. The Customer Care operating hours are Monday through Friday, 7:00 a.m. to 6:00 p.m. CST, and you will work an 8-hour shift within this window, typically between 9:00 a.m. and 5:00 p.m. or 10:00 a.m. and 6:00 p.m. Schedules are provided approximately two weeks in advance. Closing shifts require you to remain logged in until all calls in the queue have been answered, which may occasionally extend beyond your scheduled end time. The department handles a high volume of calls, averaging around 2,000 calls per day, so you will work in a fast-paced environment that requires focus, resilience, and consistent professionalism. Training is fully remote, lasts approximately six weeks, and typically runs between 8:00 a.m. and 4:00 p.m. or 8:30 a.m. and 4:30 p.m.; after training, you will begin taking calls independently. You will use Microsoft 365, SharePoint, and Microsoft Teams, along with pharmacy and order management systems, to support customers and collaborate with internal teams. The culture emphasizes patient-centered care, strong customer engagement, teamwork, and continuous improvement in service quality and efficiency.
Job Type & Location
This is a Contract to Hire position based out of Chicago, IL.
Pay and Benefits
The pay range for this position is $20.67 - $21.15/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jul 27, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Title: Remote Pharmacy Customer Care Specialist - Home DialysisJob Description
The Pharmacy Customer Care Specialist serves as the primary point of contact for home dialysis patients, delivering exceptional service and support to ensure a positive and compassionate customer experience. This role focuses on accurately placing orders, managing prescriptions, and resolving customer inquiries while collaborating with internal teams to maintain high-quality service, operational efficiency, and achievement of department goals in a fully remote environment.
Responsibilities
+ Serve as the primary contact for home dialysis customers, providing courteous, professional, and empathetic support throughout each interaction.
+ Process customer orders via telephone accurately and efficiently while ensuring full compliance with pharmacy regulations and internal policies.
+ Obtain and verify customer information, including product quantities and usage details, to ensure prescriptions are filled correctly and safely.
+ Ensure all patient-related interactions comply with HIPAA regulations and maintain strict confidentiality of protected health information.
+ Resolve customer questions, complaints, and service issues by identifying root causes, recommending appropriate solutions, and following through to resolution.
+ Investigate and track product shipments using tools such as the UPS website and by coordinating with the transportation team to provide timely updates to customers.
+ Coordinate with internal departments to expedite shipments, release orders, or arrange alternate shipment of back-ordered items to ensure timely delivery of medications and supplies.
+ Process customer returns and request customer credits in accordance with company policies and procedures, ensuring accurate documentation and follow-up.
+ Collaborate closely with Routing, Transportation, Sales, and Credit & Collections teams to resolve customer issues and provide a cohesive, seamless customer experience.
+ Meet established performance expectations related to call quality, schedule adherence, order accuracy, and service level standards.
+ Adapt to changing business needs, customer requirements, and process updates in a fast-paced environment.
+ Maintain the ability to work remotely using a reliable high-speed wired internet connection and a compliant home workspace.
+ Support business operations by working a flexible schedule within Customer Care operating hours of 7:00 a.m. to 6:00 p.m. CST, Monday through Friday.
+ Work a closing shift as needed and remain available until all customer calls in the queue have been answered, even beyond the standard shift end time when required.
+ Handle high call volumes and contribute to a department that manages approximately 2,000 calls per day, while maintaining professionalism and service quality.
+ Participate fully in remote training, apply learned processes and systems, and transition to independently handling calls after the training period.
Essential Skills
+ Active pharmacy technician license from one of the following states: Illinois (IL), Indiana (IN), Wisconsin (WIS), or Florida (FL).
+ Active National Pharmacy Technician Certification from PTCB or NHA.
+ Minimum of 2-4 years of call center experience in a clinical or healthcare setting.
+ Proven call center experience, preferably within a pharmacy or clinical environment, handling high call volumes.
+ Strong home internet connectivity using a reliable high-speed wired connection; ability to work without reliance on hotspot connections.
+ Ability to maintain a HIPAA-compliant workspace at home, ensuring privacy and confidentiality at all times.
+ Demonstrated ability to work independently in a remote environment while remaining engaged and accountable.
+ Strong customer and patient engagement skills with a focus on empathy, professionalism, and clear communication.
+ Excellent written and verbal communication skills, including the ability to explain complex information in a clear and patient-friendly manner.
+ High attention to detail with strong accuracy in order entry, documentation, and prescription-related activities.
+ Effective problem-solving and conflict resolution skills, with the ability to de-escalate issues and find practical solutions.
+ Ability to work effectively under pressure and manage multiple tasks while maintaining a calm and professional demeanor.
+ Proficiency with Microsoft 365, including Outlook, Word, and Excel, as well as SharePoint and Microsoft Teams.
+ High school diploma or equivalent GED.
Additional Skills & Qualifications
+ Associate's or Bachelor's degree is preferred and supports growth in this role.
+ Experience working with dialysis medications or patients is highly desirable.
+ Previous experience in a pharmacy fulfillment or home delivery environment is beneficial.
+ Familiarity with HIPAA regulations and best practices in handling protected health information.
+ Demonstrated ability to adapt to new systems, processes, and technology tools in a remote setting.
+ Strong organizational skills with the ability to prioritize tasks in a high-volume call center environment.
+ Comfort working in a metrics-driven environment with performance expectations related to quality, adherence, order accuracy, and service levels.
+ Availability to work within the operating hours of 7:00 a.m. to 6:00 p.m. CST, Monday through Friday, with flexibility for assigned shifts such as 9:00 a.m. to 5:00 p.m. or 10:00 a.m. to 6:00 p.m.
+ Willingness to remain on the line until all calls in the queue are answered, even if this extends beyond the standard scheduled shift.
+ Ability to fully participate in approximately six weeks of remote training, with training hours typically between 8:00 a.m. and 4:00 p.m. or 8:30 a.m. and 4:30 p.m.
Work Environment
This position operates in a 100% remote work environment focused on supporting home dialysis patients and their pharmacy needs. Team members work from a dedicated, HIPAA-compliant home workspace that provides privacy and prevents conversations from being overheard in public or open areas. A strong, reliable high-speed home Wi-Fi connection is required, and hotspot connections are not permitted to ensure system stability and data security. The role follows Customer Care operating hours of 7:00 a.m. to 6:00 p.m. CST, Monday through Friday, with an assigned 8-hour schedule (commonly between 9:00 a.m. and 5:00 p.m. or 10:00 a.m. and 6:00 p.m.). Schedules are typically published two weeks in advance, and team members are expected to stay on until all calls in the queue have been answered. The department handles a high volume of calls, and the environment is fast-paced and metrics-driven, emphasizing quality, adherence, order accuracy, and service levels. Training is fully remote, lasts approximately six weeks, and generally occurs between 8:00 a.m. and 4:00 p.m. or 8:30 a.m. and 4:30 p.m., after which specialists begin taking calls independently. Collaboration occurs virtually using tools such as Microsoft 365, SharePoint, and Microsoft Teams, creating a connected and supportive remote team culture focused on patient care and operational excellence.
Job Type & Location
This is a Contract to Hire position based out of Chicago, IL.
Pay and Benefits
The pay range for this position is $20.67 - $21.15/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jul 27, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

**Job Description:**
**Job Summary**
In this remote position, you'll work independently while collaborating virtually as part of a supportive pharmacy operations team. Your attention to detail, strong communication skills, and accuracy will directly support patients' access to care.
As a licensed Pharmacy Technician, you'll keep things moving by handling high-volume customer inquiries, resolving third-party rejections, completing accurate data entry, and managing patient registration. You'll use pharmacy systems to obtain, verify, and maintain patient and medication information, ensuring accuracy, compliance, and seamless service in every interaction.
This role requires strong attention to detail, the ability to follow standard operating procedures consistently, and adaptability in a fast-paced environment where responsibilities may vary by department. All duties are performed in accordance with Standard Operating Procedures, as well as state and federal regulations, and company policies.
**Remote position: candidates must reside in the designated state of hire and hold an active Pharmacy Technician license (state-specific requirement).**
**Job Responsibilities**
+ Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
+ Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.
+ Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects.
+ Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
+ Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification.
About Walgreens
Founded in 1901, Walgreens ( proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** BR
**Title:** Licensed Remote Pharmacy Technician (Texas Only)
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Customer Contact Center
**Full Store Address:** 108 WILMOT ROAD,DEERFIELD,IL 60015
**Full District Office Address:** 108 WILMOT ROAD,DEERFIELD,IL, -Y
**External Basic Qualifications:**
+ 18 years of age or older
+ High School Diploma or GED.
+ Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
+ Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
+ Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
+ Communicate effectively in writing and verbally.
**Preferred Qualifications:**
+ Proficient in pharmacy math for accurate dosage calculations.
+ Skilled at using multiple computer systems accurately and efficiently.
+ Experience in fast-paced, customer-facing environments.
+ At least one year of pharmacy technician experience in a retail or call center environment.
+ At least 18 months experience as a pharmacy technician with a certificate/registration by state as
+ granted by the state Board of Pharmacy or nationally recognized certification agency.
+ Experience providing customer service to internal and external customers, including meeting
+ quality standards for services, and evaluation of customer satisfaction.
+ Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting
+ documents).
+ Fluency in Spanish and English
We will consider employment of qualified applicants with arrest and conviction records.
\#VHDEI
_An employee in this position can expect a salary/hourly rate between $16.50 and $20 plus bonus pursuant to the terms of any bonus plan, if applicable. The actual compensation offered will depend on experience, seniority, geographic locations, and other factors permitted by law. To review benefits, please click here_ _jobs.walgreens.com/benefits_ _._
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:**

**Job Description:**
**Job Summary**
In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department.
**Job Responsibilities**
+ Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
+ Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.
+ Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects.
+ Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
+ Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification.
About Walgreens
Founded in 1901, Walgreens ( proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** BR
**Title:** Pharmacy Technician I Centralized Services WAH (Tennessee Only)
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Customer Contact Center
**Full Store Address:** 108 WILMOT ROAD,DEERFIELD,IL 60015
**Full District Office Address:** 8337 SOUTHPARK CIR,ORLANDO,FL, -M
**External Basic Qualifications:**
+ 18 years of age or older
+ High School Diploma or GED.
+ Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
+ Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
+ Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
+ Communicate effectively in writing and verbally.
**Preferred Qualifications:**
+ Proficient in pharmacy math for accurate dosage calculations.
+ Skilled at using multiple computer systems accurately and efficiently.
+ Experience in fast-paced, customer-facing environments.
+ At least one year of pharmacy technician experience in a retail or call center environment.
+ At least 18 months experience as a pharmacy technician with a certificate/registration by state as
+ granted by the state Board of Pharmacy or nationally recognized certification agency.
+ Experience providing customer service to internal and external customers, including meeting
+ quality standards for services, and evaluation of customer satisfaction.
+ Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting
+ documents).
+ Fluency in Spanish and English
We will consider employment of qualified applicants with arrest and conviction records.
\#VHDEI
_An employee in this position can expect a salary/hourly rate between $16.50 and $20 plus bonus pursuant to the terms of any bonus plan, if applicable. The actual compensation offered will depend on experience, seniority, geographic locations, and other factors permitted by law. To review benefits, please click here_ _jobs.walgreens.com/benefits_ _._
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:**

Description
Process new prescription orders and renewals, including controlled substances - Answer inbound calls from patients, physicians, and healthcare staff - Verify patient identity using two identifiers - Document interactions in CPRS - Escalate professional-scope questions to a pharmacist - Meet national metrics with a First Contact Resolution focus - Resolve Veteran concerns at first contact with respect and dignity - Maintain certification and EHR access across all serviced sites
Skills
Pharmacy
Top Skills Details
Pharmacy
Additional Skills & Qualifications
Advanced typing and PC skills - Basic math calculations - English proficiency (read, write, speak) - CPRS/VistA knowledge preferred - Call center phone etiquette and scripting compliance
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Tucson, AZ.
Pay and Benefits
The pay range for this position is $25.37 - $25.37/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jul 31, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.