5 Assistant Spa Manager jobs in Hand & Stone Franchise Corp

Benefits

• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Hand & Stone Massage and Facial Spa is seeking an experienced Assistant Spa Manager for our Euless spa! Our ideal ASM will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.

• Overcome objections during the sales process and increase the membership base.
• Lead, manage, and motivate multiple teams of employees, including massage therapists, estheticians, and front desk associates.
• Oversee front desk operations and all activities related to sales.
• Ensure that each guest receives outstanding customer service by provided a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
• Accurately and efficiently complete all sales transactions and maintain proper cash accounting at Point of Sale registers.
• Assist in training new team members and continually evaluate and react to performance issues.
• Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.
• Ability to work independently as a key holder, opening and closing the store, managing inventory, cash drawer, etc.
• Maintain a high level of cleanliness and organization at all times.
• Provide training, and foster a positive work environment.
• Assess employee performance, providing feedback and coaching to enhance skills and productivity.
• Drive sales through strategic leadership, tracking, and reporting.
• Maintain compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.

• Proven experience in leadership, with the ability to drive results through a team.
• Outstanding communication and interpersonal skills.
• Time management and organizational skills.
• Passionate about the spa industry and committed to delivering the highest quality of service.
• Ability to thrive in a fast-paced environment while maintaining a focus on continuous improvement.

All Hand & Stone employees must have a professional and friendly demeanor, a positive attitude, and flexible work hours, including nights and weekends.

• Long term growth opportunities
• Competitive compensation
• Commission opportunities and generous bonuses
• Employee discounts

• Hourly pay PLUS commission
• Ongoing training
• Bonus potential!
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Training & development

A holistic approach to wellness.

Hand & Stone Massage and Facial Spa is opening a new spa in Hand & Stone - PA, NY, SC! We are growing rapidly and have become an addition to an already successful franchise system with over 500 locations across the US and Canada!

We are currently seeking an energetic and reliable Assistant Spa Manager to help us run our operation!

Are people often impressed with your organizational skills? Would you consider yourself to be an enthusiastic individual with a drive for success? Are you a self-proclaimed “self-starter”?

This position is designed for people who are interested in learning about the wellness industry and growing in their career. Our ideal candidate will have a minimum of 1-2 years of sales and customer service experience.

Please join us if you:

• Have a great personality and excellent interpersonal skills!
• Are passionate about sales and working with people.
• Can bring energy and enthusiasm to the table.
• Have the drive to promote the health and wellness benefits of both massage therapy and facials
• Have experience handling administrative tasks including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Are looking for a flexible schedule.
• Have spa experience! Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry.

What’s in it for you?

• A great opportunity to implement creative strategies to help our new spa become as successful as possible!
• Growth opportunities
• Competitive compensation
• Commission opportunities and generous bonuses
• Employee discounts
• A professional and safe work environment
• Employee referral bonuses
• Contests

Benefits:

• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Hand & Stone Massage and Facial Spa is seeking an experienced Assistant Spa Manager for our North Richland Hills spa! Our ideal ASM will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.

• Overcome objections during the sales process and increase the membership base.
• Lead, manage, and motivate multiple teams of employees, including massage therapists, estheticians, and front desk associates.
• Oversee front desk operations and all activities related to sales.
• Ensure that each guest receives outstanding customer service by provided a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
• Accurately and efficiently complete all sales transactions and maintain proper cash accounting at Point of Sale registers.
• Assist in training new team members and continually evaluate and react to performance issues.
• Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.
• Ability to work independently as a key holder, opening and closing the store, managing inventory, cash drawer, etc.
• Maintain a high level of cleanliness and organization at all times.
• Provide training, and foster a positive work environment.
• Assess employee performance, providing feedback and coaching to enhance skills and productivity.
• Drive sales through strategic leadership, tracking, and reporting.
• Maintain compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.

• Proven experience in leadership, with the ability to drive results through a team.
• Outstanding communication and interpersonal skills.
• Time management and organizational skills.
• Passionate about the spa industry and committed to delivering the highest quality of service.
• Ability to thrive in a fast-paced environment while maintaining a focus on continuous improvement.

All Hand & Stone employees must have a professional and friendly demeanor, a positive attitude, and flexible work hours, including nights and weekends.

• Long term growth opportunities
• Competitive compensation
• Commission opportunities and generous bonuses
• Employee discounts

• Hourly pay PLUS commission
• Ongoing training
• Bonus potential!
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Hand & Stone Massage and Facial Spa in South Austinn is hiring for an Assistant Spa Manager

The Assistant Spa Manager works alongside Spa Associates at the front desk answering phones, booking appointments, greeting customers and selling memberships and spa packages. In addition, the Assistant Manager ensures smooth spa operations managing schedules, maintaining spa supplies and handling any customer or therapist questions.

• Oversee and manage the daily operations of a busy spa
• Retail management/sales experience
• Experience in selling memberships is a plus
• A passion for people and sales
• High level of enthusiasm
• Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
• Demonstrated ability to coach while also taking directive from Spa Manager
• Strong organizational/planning and computer skills
• Experience with a booking system is a plus
• Ability to promote the health and wellness benefits of both massage therapy and facials
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Knowledge and understanding of all spa services and product line
• Demonstrated ability to balance coaching/mentoring with disciplining

• Medical/Dental/Vision
• 401k
• Supplemental Insurance
• Paid vacation
• Flexible schedules
• Employee discounts on products and services
• Employee rewards program/employee referral bonus