What Customer Service Representatives Jobs are in Littleton?

Customer Service Representative (Remote)
Location: Remote (Must reside within the Eastern Time Zone)
Preferred Availability: Monday -Friday 8/hr shift between 8am- 8pm EST( weekends may be required )
Employment Type: Contract
Position Overview
We are seeking a Customer Service Representative to provide exceptional support to customers through a high-volume inbound call environment. In this fully remote role, you will serve as a trusted resource for customers, assisting with service inquiries, billing questions, account updates, and issue resolution while delivering a positive customer experience.
This opportunity is ideal for individuals who thrive in a fast-paced setting, enjoy problem-solving, and are passionate about helping customers.
Responsibilities
+ Manage a high volume of inbound customer calls.
+ Assist customers with service inquiries, billing questions, account maintenance, and transactions.
+ Identify customer needs and provide accurate, timely solutions.
+ Resolve issues efficiently while maintaining a professional and empathetic approach.
+ Document customer interactions and updates accurately.
+ Deliver outstanding customer service and contribute to a positive customer experience.
+ Collaborate with internal teams to ensure customer concerns are addressed appropriately.
Qualifications
+ 2-4 years of recent call center or customer service experience required.
+ Previous remote work experience preferred.
+ Strong verbal and written communication skills.
+ Excellent listening, problem-solving, and conflict-resolution abilities.
+ Comfortable navigating multiple systems and applications simultaneously.
+ Proficient with Microsoft Office 365 and basic office technology.
+ Ability to work independently in a remote environment.
+ Spanish bilingual skills are a plus but not required.
What We're Looking For
+ Customer-focused mindset with a commitment to service excellence.
+ Strong empathy and active listening skills.
+ Ability to remain professional and composed in challenging situations.
+ Self-motivated, dependable, and adaptable in a fast-paced environment.
+ Team player with a positive attitude and strong work ethic.
This is a great opportunity for an experienced customer service professional seeking a fully remote position with a dynamic and supportive team.
Job Type & Location
This is a Contract position based out of Orlando, FL.
Pay and Benefits
The pay range for this position is $18.50 - $18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jul 31, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Your potential has a place here with TTEC's award-winning employment experience. As a **Customer Service Representative** working remotely in **Virginia,** you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
**What You'll be Doing**
Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
**During a Typical Day, You'll**
+ Answer incoming communications from customers
+ Conduct research to provide answers for customers to resolve their issues
+ Understand customer needs, think critically, and multi-task to resolve issues fast
**What You Bring to the Role**
+ 6 months or more of customer services experience
+ High school diploma or equivalent
+ Strong computer proficiency and experience navigating multiple applications simultaneously
+ Strong multi-tasking, critical thinking, attentiveness, and problem-solving skills
+ Learns quickly, applies new knowledge, and helps build a positive, productive team
+ High speed internet (>15 mbps)
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community-minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage starting at $15.25 per hour plus performance bonus and opportunities
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.
**A Bit More About Your Role**
We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way.
You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Customer Service Representative - Remote in Virginia_
**Location:** _VA-Hampton_
**Requisition ID:** _04DBX_

**Category :** **Customer Service/Support**
**As a Customer** **Sales Specialist** **,** **you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.**
**Application Deadline:** **Ongoing until positions are filled.**
**To apply, please visit the TP Careers site at** ** **.**
**Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY.**
**About TP**
**TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.**
**Benefits of working with TP include**
**TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.**
**We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.**
**We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.**
**Career Growth and Culture**
**At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.**
**TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.**
**Equal Opportunity Employer**
**TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
**If you require reasonable accommodation during the application process, please contact us at or contact us** **here ( **. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.**
**Your Responsibilities**
**Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Meet sales objectives as defined**
**We're looking for** **fearless people - people who are inspired to deliver only the best in all that we do.**
**Qualifications:**
+ **High School Diploma or equivalent.**
+ **Minimum of 6 months of customer service experience.**
+ **Must be 18 years of age or older.**
+ **Ability to type at least 25 words per minute.**
+ **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.**
+ **Customer service and/or sales experience preferred.**
+ **College degree preferred but not required.**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Work from Home Requirements**
+ **Internet Requirements:**
+ **A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms).**
+ **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN**
+ **Proof of internet speed required**