112,214 Customer Service Representatives jobs in the United States
Customer Service Representatives
Posted 2 days ago
Job Viewed
Job Description
**Hours: 8am - 5pm**
**Days: Monday - Friday**
**Pay $15.00 per hour/based on experience**
**Responsibilities:**
**- Resolve customer inquiries in an accurate, efficient and courteous manner in a high-volume call center environment**
**- Be the SME and Front Line person for the Technical problems and provide support with lighting products.**
**- Work in a team environment to extend client expectations**
**- Manage and resolve general customer service issues with lighting /power products.**
**- Handle technical troubleshooting for lighting products (training provided)**
**- Effectively manage customer follow-ups**
**- Maintain a high level of product knowledge**
**Requirements:**
**- 2-5 years customer service experience,**
**- Superior customer service skills**
**- Strong interpersonal, analytical, verbal and written communication skills**
**- Ability to interact and communicate with individuals at all levels of the organization**
**- Attention to detail in composing materials, establishing priorities and meeting deadlines**
**- Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks/demands and get results**
**- Strong organizational skills**
**- Strong knowledge of a variety of computer software applications (SAP is a big plus)**
**- Basic Microsoft Office skills and experience with Outlook**
**Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.**
**Click on Apply Now** to be considered for this Customer Service Rep position job in Bossier City, _LA_ or any related opportunities with Adecco.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
**Pay Details:** $15.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Medical Billing Customer Service Representatives
Posted 2 days ago
Job Viewed
Job Description
TEKsystems in partnership with leading healthcare client is transforming the patient billing experience with the launch of our Single Billing Office (SBO) model. This new approach consolidates hospital and physician billing into one unified statement, simplifying the payment process for our patients. We are seeking Customer Service Representatives (CSRs) to support this transition by assisting patients with updating their payment information and navigating the new billing system. This is a critical role in ensuring a smooth and positive experience for thousands of patients during this change.
Key Responsibilities- Proactively contact patients with existing recurring payment plans to update their credit card information in the new EPIC-based system.
- Clearly and empathetically explain the need for updating payment details due to the transition from a third-party portal to EPIC.
- Re-establish autopay for grandfathered payment plans.
- Manage a work queue in EPIC to identify and prioritize outreach to affected patients.
- Handle inbound calls from patients with questions about their bills, payment plans, or the new billing system.
- Collaborate with Shannon's team to manage overflow and ensure timely responses to patient inquiries.
- Maintain professionalism and sensitivity when discussing financial matters with patients.
- Previous experience in a call center, healthcare billing, or customer service role preferred.
- Strong communication skills with the ability to explain complex billing changes in a calm and reassuring manner.
- Comfortable using EPIC or similar electronic health record systems (training provided).
- Ability to manage a high volume of calls and multitask effectively.
- Empathy, patience, and a customer-first mindset are essential.
- 2-month contract only!
- Hours: Monday-Friday, 8:00 AM 4:30 PM
- Start Date: September 8th
- Training Provided
- Be part of a meaningful transformation in healthcare billing.
- Help patients feel supported and informed during a major system change.
- Join a collaborative and mission-driven team.
- Apply today to make a difference in the patient experience!
The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully remote position.
Application DeadlineThis position is anticipated to close on Aug 15, 2025.
About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Medical Billing Customer Service Representatives
Posted 2 days ago
Job Viewed
Job Description
TEKsystems in partnership with leading healthcare client is transforming the patient billing experience with the launch of our Single Billing Office (SBO) model. This new approach consolidates hospital and physician billing into one unified statement, simplifying the payment process for our patients. We are seeking Customer Service Representatives (CSRs) to support this transition by assisting patients with updating their payment information and navigating the new billing system. This is a critical role in ensuring a smooth and positive experience for thousands of patients during this change.
Key Responsibilities:
- Proactively contact patients with existing recurring payment plans to update their credit card information in the new EPIC-based system.
- Clearly and empathetically explain the need for updating payment details due to the transition from a third-party portal to EPIC.
- Re-establish autopay for grandfathered payment plans.
- Manage a work queue in EPIC to identify and prioritize outreach to affected patients.
- Handle inbound calls from patients with questions about their bills, payment plans, or the new billing system.
- Collaborate with Shannons team to manage overflow and ensure timely responses to patient inquiries.
- Maintain professionalism and sensitivity when discussing financial matters with patients.
Qualifications:
- Previous experience in a call center, healthcare billing, or customer service role preferred.
- Strong communication skills with the ability to explain complex billing changes in a calm and reassuring manner.
- Comfortable using EPIC or similar electronic health record systems (training provided).
- Ability to manage a high volume of calls and multitask effectively.
- Empathy, patience, and a customer-first mindset are essential.
Work Schedule:
- 2-month contract only!
- Hours: MondayFriday, 8:00 AM 4:30 PM
- Start Date: September 8th
- Training Provided
Why Join?
- Be part of a meaningful transformation in healthcare billing.
- Help patients feel supported and informed during a major system change.
- Join a collaborative and mission-driven team.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 15, 2025.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Medical Billing Customer Service Representatives
Posted today
Job Viewed
Job Description
About the Role:TEKsystems in partnership with leading healthcare client is transforming the patient billing experience with the launch of our Single Billing Office (SBO) model. This new approach consolidates hospital and physician billing into one unified statement, simplifying the payment process for our patients.We are seeking Customer Service Representatives (CSRs) to support this transition by assisting patients with updating their payment information and navigating the new billing system. This is a critical role in ensuring a smooth and positive experience for thousands of patients during this change.Key Responsibilities:Proactively contact patients with existing recurring payment plans to update their credit card information in the new EPIC-based system.Clearly and empathetically explain the need for updating payment details due to the transition from a third-party portal to EPIC.Re-establish autopay for grandfathered payment plans.Manage a work queue in EPIC to identify and prioritize outreach to affected patients.Handle inbound calls from patients with questions about their bills, payment plans, or the new billing system.Collaborate with Shannon's team to manage overflow and ensure timely responses to patient inquiries.Maintain professionalism and sensitivity when discussing financial matters with patients.Qualifications:Previous experience in a call center, healthcare billing, or customer service role preferred.Strong communication skills with the ability to explain complex billing changes in a calm and reassuring manner.Comfortable using EPIC or similar electronic health record systems (training provided).Ability to manage a high volume of calls and multitask effectively.Empathy, patience, and a customer-first mindset are essential.Work Schedule:2-month contract only! Hours: Monday-Friday, 8:00 AM - 4:30 PMStart Date: September 8th Training ProvidedWhy Join?Be part of a meaningful transformation in healthcare billing.Help patients feel supported and informed during a major system change.Join a collaborative and mission-driven team.Apply today to make a difference in the patient experience! Pay and BenefitsThe pay range for this position is $20.00 - $22.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: •Medical, dental & vision •Critical Illness, Accident, and Hospital •401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available •Life Insurance (Voluntary Life & AD&D for the employee and dependents) •Short and long-term disability •Health Spending Account (HSA) •Transportation benefits •Employee Assistance Program •Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully remote position.Application DeadlineThis position is anticipated to close on Aug 15, 2025.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Medical Billing Customer Service Representatives
Posted 4 days ago
Job Viewed
Job Description
Remote Medical Billing Customer Service Representative - Single Billing Office (SBO)Role Summary: CSRs will support the transition by contacting patients to update credit card info for recurring payment plans that won't transfer automatically. They'll also assist with inbound calls and help patients re-establish autopay in EPIC.Key Duties:Contact patients to update credit card information for recurring payment plans.Communicate changes with empathy and professionalism to avoid patient distress.Manage a work queue in EPIC identifying patients whose payment plans did not transfer.Offer and explain new payment plan options.Handle inbound calls and assist with overflow from the main billing line.Support patients transitioning from a third-party portal to EPIC.Re-establish autopay for grandfathered plan.Required Skills & Experience:EPIC system experience (minimum 2 years).Medical billing and customer service experience (minimum 2 years), specifically handling patient payments over the phone.Strong understanding of HIPAA regulations.Excellent data entry and phone communication skills.Prior experience in a medical or healthcare setting.Hours: 8:00 AM - 4:30 PM ESTContract: 2 month contract with potential of extension.Pay and BenefitsThe pay range for this position is $20.00 - $22.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: •Medical, dental & vision •Critical Illness, Accident, and Hospital •401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available •Life Insurance (Voluntary Life & AD&D for the employee and dependents) •Short and long-term disability •Health Spending Account (HSA) •Transportation benefits •Employee Assistance Program •Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully remote position.Application DeadlineThis position is anticipated to close on Aug 19, 2025.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Medical Billing Customer Service Representatives
Posted 6 days ago
Job Viewed
Job Description
Role Summary: CSRs will support the transition by contacting patients to update credit card info for recurring payment plans that won't transfer automatically. They'll also assist with inbound calls and help patients re-establish autopay in EPIC.
Key Duties:
+ Contact patients to update credit card information for recurring payment plans.
+ Communicate changes with empathy and professionalism to avoid patient distress.
+ Manage a work queue in EPIC identifying patients whose payment plans did not transfer.
+ Offer and explain new payment plan options.
+ Handle inbound calls and assist with overflow from the main billing line.
+ Support patients transitioning from a third-party portal to EPIC.
+ Re-establish autopay for grandfathered plan.
Required Skills & Experience:
+ EPIC system experience (minimum 2 years).
+ Medical billing and customer service experience (minimum 2 years), specifically handling patient payments over the phone.
+ Strong understanding of HIPAA regulations.
+ Excellent data entry and phone communication skills.
+ Prior experience in a medical or healthcare setting.
Hours: 8:00 AM - 4:30 PM EST
Contract: 2 month contract with potential of extension.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 19, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Medical Billing Customer Service Representatives
Posted 6 days ago
Job Viewed
Job Description
TEKsystems in partnership with leading healthcare client is transforming the patient billing experience with the launch of our Single Billing Office (SBO) model. This new approach consolidates hospital and physician billing into one unified statement, simplifying the payment process for our patients.
We are seeking Customer Service Representatives (CSRs) to support this transition by assisting patients with updating their payment information and navigating the new billing system. This is a critical role in ensuring a smooth and positive experience for thousands of patients during this change.
Key Responsibilities:
+ Proactively contact patients with existing recurring payment plans to update their credit card information in the new EPIC-based system.
+ Clearly and empathetically explain the need for updating payment details due to the transition from a third-party portal to EPIC.
+ Re-establish autopay for grandfathered payment plans.
+ Manage a work queue in EPIC to identify and prioritize outreach to affected patients.
+ Handle inbound calls from patients with questions about their bills, payment plans, or the new billing system.
+ Collaborate with Shannon's team to manage overflow and ensure timely responses to patient inquiries.
+ Maintain professionalism and sensitivity when discussing financial matters with patients.
Qualifications:
+ Previous experience in a call center, healthcare billing, or customer service role preferred.
+ Strong communication skills with the ability to explain complex billing changes in a calm and reassuring manner.
+ Comfortable using EPIC or similar electronic health record systems (training provided).
+ Ability to manage a high volume of calls and multitask effectively.
+ Empathy, patience, and a customer-first mindset are essential.
Work Schedule:
+ 2-month contract only!
+ Hours: Monday-Friday, 8:00 AM - 4:30 PM
+ Start Date: September 8th
+ Training Provided
Why Join?
+ Be part of a meaningful transformation in healthcare billing.
+ Help patients feel supported and informed during a major system change.
+ Join a collaborative and mission-driven team.
Apply today to make a difference in the patient experience!
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 15, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Medical Billing Customer Service Representatives
Posted 7 days ago
Job Viewed
Job Description
Role Summary: CSRs will support the transition by contacting patients to update credit card info for recurring payment plans that won't transfer automatically. They'll also assist with inbound calls and help patients re-establish autopay in EPIC.
Key Duties:
+ Contact patients to update credit card information for recurring payment plans.
+ Communicate changes with empathy and professionalism to avoid patient distress.
+ Manage a work queue in EPIC identifying patients whose payment plans did not transfer.
+ Offer and explain new payment plan options.
+ Handle inbound calls and assist with overflow from the main billing line.
+ Support patients transitioning from a third-party portal to EPIC.
+ Re-establish autopay for grandfathered plan.
Required Skills & Experience:
+ EPIC system experience (minimum 2 years).
+ Medical billing and customer service experience (minimum 2 years), specifically handling patient payments over the phone.
+ Strong understanding of HIPAA regulations.
+ Excellent data entry and phone communication skills.
+ Prior experience in a medical or healthcare setting.
Hours: 8:00 AM - 4:30 PM EST
Contract: 2 month contract with potential of extension.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 19, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Now Hiring: Remote Customer Service Representatives!
Posted today
Job Viewed
Job Description
What You’ll Do:
Handle inbound & outbound calls
Deliver excellent customer service
Enter customer information into databases
Follow up and resolve customer concerns
Meet/exceed performance metrics for growth opportunities
Requirements: ️ High school diploma or equivalent ️ Strong verbal communication skills ️ Reliable internet & quiet workspace ️ Basic computer knowledge (MS Office) ️ Windows 11 OS, 16 GB RAM, USB headset, hardwired internet, dual monitors (some not needed at time of application)Hiring Event, Thursday, September 4th, Customer Service Representatives
Posted 3 days ago
Job Viewed
Job Description
P&C-Butterfield Road-Downers Grove-IL-AAC
**Details**
**You're invited:**
**Kemper CAREER FAIR**
**THURSDAY, SEPTEMBER 4, 2025, 10:00 AM TO 5:00 PM CST**
**Our office location:**
2211 Butterfield Rd, Suite 200
Downers Grove, IL 60515
Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.
Kemper's products and services are making a real difference to our customers, who have unique and evolving needs.
By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. We are looking for dedicated, professionals who would like to assist our clients (agencies and customers) with questions and changes to their insurance policy. We also offer hours that work for you!
Our contact center is open from 8:00am to 8:00pm CST, with rotating Saturdays 8:00am to 5:00pm approximately every 3 weeks.
This position will be working CST hours.
Training will last 6 to 8 weeks, Monday - Friday 9:00am to 5:30pm CST.
**Position Responsibilities** :
+ Employee will review all policy information to determine if the risk meets the company's underwriting guidelines and processes.
+ Serves as the primary contact point for insureds, agents, and lien holders for policy related inquiries.
+ Provides Superior Customer Service and offers solutions and/or options within Company guidelines.
+ You may be asked to periodically attend office-based training or meetings as needed.
**Position Qualifications** :
+ High school diploma or GED.
+ 6 months previous customer service experience required. Call Center and/or insurance-related experience preferred.
+ Fluent Spanish/English communication skills preferred, pleasant telephone demeanor, and multitasking skills required.
+ PC experience with 3,000 KSH or 25 WPM with an error ratio of less than 5% required.
+ Successfully completes all required new hire training as per Departmental guidelines.
+ This selected candidate will be required to work in our Downers Grove, IL office location.
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
**Kemper at a Glance**
The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $13 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.7 million policies, is represented by approximately 24,000 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. Learn more at Kemper.com .
*Alliance United Insurance Company is not rated.
_We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_
**Our employees enjoy great benefits:**
- Qualify for your choice of health and dental plans within your first month.
- Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
- Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
- Contribute to your community through United Way and volunteer programs.
- Balance your life with generous paid time off and business casual dress.
- Get employee discounts for shopping, dining and travel through Kemper Perks.