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Job Description
One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can't. The Love Boat promises something for everyone.
We are looking for a Manager, Port Operation. This position manages and establishes the relationships with vendors and local authorities to ensure required in port services to accommodate company vessels are appropriately arranged for and effectively executed from a timing, quality, and cost perspective per company requirements. This position will manage port services for company vessels calling at unique ports across the globe. The incumbent will work with local service providers, vendors, and coordinate with local authorities, while considering local rules, regulations, and customs to ensure vessel operations are conducted timely and effectively within the set out budgetary constraints. This is a highly dynamic position, where made plans and arrangements are constantly subject to change and will require constant involvement and direction to drive the best outcome. The incumbent will drive vendor performance per company set standards and interact with the various departments within the organization to ensure their specific interests in these operations are validated and covered. This position will require strong interpersonal skill, to establish dependable partnerships for the benefit of the company's success and profitability. In collaboration with fellow managers and leadership across the corporation, the incumbent will have full overview of their region and authority to tender, execute and complete vendor assignments, with responsibility and control over forecast content, updates and financial reporting for the assigned region. This is an exciting and fast-paced role offering continuous opportunity to expand and apply a diverse knowledge base.
Here's a summary of what Princess is looking for in the Manager, Port Operation. Is this you?
**Responsibilities:**
+ Ensure all activities in the ports supporting the company vessels in the assigned regions are performed within set guidelines, performance standards, and budgetary restraints. Execution and performance will be driven through close coordination with vendors and local stakeholders, with outcomes tracked via regular operational reviews, KPIs, and cost reporting.
+ Verify performance of the various port operations against the departmental objectives; analyze and prepare reports to verify effectiveness and drive required improvement and implement initiatives. This will be executed through data analysis and reporting including statements of operation for your region in month end finance reviews, with progress monitored via defined performance metrics and periodic review cycles.
+ Responsible for the coordination of vendor services according to contracts, and agreements, to meet company requirements. Execution will be managed through contract oversight and vendor engagement, with service delivery tracked against agreed SLAs, implemented initiatives and performance standards.
+ Assist in the annual budget preparation, process invoices for port expenses and support a monthly financial review process driving operational initiatives for expense reduction. This will be executed through budget tracking and invoice review, with performance monitored through monthly financial reviews and variance analysis.
+ Participate in the planning, development and management of port operation programs and vessel deployment and itineraries. Execution will be supported through cross-functional planning, with effectiveness monitored against operational knowledge, readiness and delivery timelines.
+ Develop professional relationships with local port communities and their representatives; represent the company at local organized meetings, public functions, and events. This will be executed through ongoing stakeholder engagement, with effectiveness monitored through relationship strength and operational outcomes.
+ Responsible for regional performance of the port operations across global destinations. Execution will be driven through regional oversight and coordination, with performance monitored via key operational and financial metrics.
+ Waste oversight and optimization support across assigned regions to ensure alignment with operational expectation, company objectives and sustainability goals.
**Knowledge & Skills:**
+ Scope: This role manages port operations globally, coordinating with vendors and local authorities to ensure timely and cost-effective vessel services. It requires navigating local regulations and customs, driving vendor performance, and collaborating across departments to meet operational goals. Strong financial interest and understanding will be instrumental in presenting performance and achieving personal and company goals.
+ Problem solving: The role involves managing dynamic and constantly changing port operations, requiring real-time adjustments, vendor coordination, and resolution of logistical challenges to maintain service standards and budget compliance.
+ Impact: The role directly influences the efficiency and cost-effectiveness of global port operations, vendor relationships, and service delivery, contributing to the company's operational success and profitability.
+ Leadership: While the role does not have direct reports, it requires leadership in managing vendor relationships, coordinating cross-functional teams, and representing the company externally. It involves budget oversight and strategic planning for port operations.
**Requirements:**
+ Bachelor's Degree or equivalent experience. BS or BA in Maritime Studies, Business Administration, logistics. Equivalent work experience in related area, Senior Marine expert with shoreside expertise of a shipping company, incl. port operation.
+ 5+ years' experience in a management or leadership role with progressively more responsibility. Prior experience in port-related management and/or marine operations, preferably passenger vessel operations.
Travel: Less than 25% non-shipboard travel likely
Work Conditions: Work may require employees to work inside and outside with exposure to changing climate and/or operate machinery. May be requested to work a different shift. Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations
Physical Demands: Requires regular movement throughout PCL facilities.
This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Princess office Monday through Thursday each week. Employees may work from their homes on Fridays.
Princess provides comprehensive and innovative benefits to meet your needs, including:
**What You Can Expect**
+ Cruise and Travel Privileges for You and Your Family
+ Health Benefits
+ 401(k)
+ Employee Stock Purchase Plan
+ Training & Professional Development
+ Tuition & Professional Certification Reimbursement
+ Rewards & Incentives
**Our Culture. Stronger Together**
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: princess.com/en-us/company-information
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
**Americans with Disabilities Act (ADA)**
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact .
\#PCL
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Job Description
**Responsibilities**
+ Analyzes port cost variances, contracted rates and tariff changes, and billing discrepancies to identify and resolve issues. Reviews port-related fees, taxes, and charges to help ensure accuracy and flag potential overbilling, accrual gaps, or compliance concerns. Provides regular insights on cost trends to support team decision-making and cost tracking.
+ Supports port cost data accuracy within MXP and related finance systems by reviewing transactions and validating accrual inputs. Helps ensure data is complete and accurate for financial reporting and forecasting.
+ Supports internal and external audits by gathering and validating port cost data and ensuring required documentation is complete and accurate.
+ Monitor accuracy of internal and external financial controls and reporting for management, serving as lead administration support for Mexican Regional Taxes and Expenses, e.g., Mexican Federal Immigration Tax ($40M Annually).
+ Serves as an analytical liaison between Port Operations, Finance, Legal, Compliance, and external authorities (e.g., port agents, port authorities and government agencies both domestic & international ). Supports the interpretation and implementation of regulatory and tariff changes affecting port costs across multiple global regions.
+ Performs other duties as assigned
**Requirements**
+ Bachelor's degree
+ Proficient in Microsoft suite, Port Cost Management Model Marine Exchange Program (MXP), Oracle, Mark View , Expert Working knowledge of Excel to calculate advanced formulas, Pivot Tables, and VLookup.
+ Excellent Written & Verbal Communication Skills
+ Must be detail-oriented and possess great communication, planning, organizational, and critical thinking skills. Must be able to multitask and work in a fast-paced high demand environment. Excellent interpersonal skills in order to effectively interface with all levels of personnel throughout the organization and with external agents
+ 3+ Years Port Operations experience and/or with 2+ years of progressive experience in Finance, Accounting, or other analytical position
+ Cruise Industry or Marine Industry Preferred
+ This position is classified as "in-office."As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their home on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
+ Health Benefits:
+ Cost-effective medical, dental and vision plans
+ Employee Assistance Program and other mental health resources
+ Additional programs include company paid term life insurance and disability coverage
+ Financial Benefits:
+ 401(k) plan that includes a company match
+ Employee Stock Purchase plan
+ Paid Time Off:
+ Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion.
+ Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.All employees gain additional vacation time with further tenure.
+ Sick Time - All full-time employees receive 80 hours of sick time each year.Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
+ Other Benefits:
+ Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
+ Personal and professional learning and development resources including tuition reimbursement
\#CCL
\#LI-CM1
\#LI-Hybrid
About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
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Job Description
One of our largest cruise line clients is looking for a Port Operations Financial Reporting Manager responsible for driving financial transparency, accuracy, and discipline across Port Operations and Guest Logistics for multiple cruise brands. This role sits at the intersection of Finance and Operations, owning complex cost and rate modeling, improving forecasting accuracy, and delivering actionable insights to leadership. A key focus is standardizing and automating financial reporting processes to enhance efficiency, scalability, and decision-making. This role is sitting hybrid in Miami, FL.
- Lead complex cost and rate modeling (e.g., port tariffs, manning assumptions) to improve forecast accuracy
- Drive standardization, documentation, and automation across reporting, accruals, and forecasting processes
- Develop and enhance dashboards and cross-brand reporting to improve financial transparency
- Support budgets, forecasts, accruals, and variance analysis across Port Operations and Guest Logistics
- Track and model cost optimization initiatives, highlighting risks, opportunities, and performance against plan
- Partner with Finance and Operations stakeholders to translate financial data into actionable insights
- Support strategic and ad hoc analysis related to itinerary planning, audits, and cost optimization
- Identify process gaps, challenge existing practices, and implement scalable improvements
Pay Range - $50-$55
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- 5-10 years of experience in port operations, shipping, logistics, or cruise industry
- Experience in operational finance or FP&A
- Background supporting multi-entity or global operations
- Experience with financial reporting automation or dashboarding tools (e.g., Power BI, Tableau)
- Experience working cross-functionally between Finance and Operations teams
- Bachelor's degree or equivalent experience
- Strong financial background with experience in data analysis, modeling, and reporting
- Advanced Excel / Microsoft Office skills
- Ability to analyze large datasets and translate findings into clear insights
- Strong stakeholder communication and cross-functional collaboration skills
- Experience with forecasting, budgeting, and variance analysis
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Associate, Facility Port Operations
Posted 18 days ago
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Job Description
The Associate, Facility Port Operations supports the terminal leadership team in the daily operations of the Long Beach Cruise Terminal and Parking Garage. The role serves as a liaison between terminal management and contracted service providers, including Port Agents, stevedores, line handlers, port pilots, and other ship and facility vendors. This position helps ensure consistent delivery of Carnival's service standards for guests and crew throughout the terminal and parking garage. Additional responsibilities include coordinating office and crew mailroom receipts and distribution, supporting general building maintenance requests and contractors, scheduling ship-related deliveries with service partners, and monitoring inventory levels for both the cruise terminal and parking garage.
**Essential Functions:**
+ Support the terminal management team by coordinating with Port Agents on vessel call planning and regulatory/administrative requirements to maintain efficient operations. Coordinate port-of-call and turnaround schedules, operational timelines, and required documentation with Port Agents. Support compliance tracking related to contracted port partners and applicable government agency requirements. Assist with coordination and escalation of vessel arrival, entrance, and clearance matters at Long Beach, including administrative and operational follow-up.
+ Support day-to-day facility readiness for the cruise terminal and parking garage by coordinating logistics, supplies, and basic facility needs. Schedule ship-related deliveries and manage vendor access, badging, and site entry needs as applicable. Coordinate office and crew mailroom receivables and distribution, including communications with delivery partners. Monitor and maintain inventory par levels for terminal and parking garage supplies; coordinate replenishment as needed. Support building maintenance requests by coordinating contractors and tracking work order status with terminal leadership.
+ Handles shipboard Guest Services and shoreside Guest Port Services teams to support a smooth embarkation and disembarkation experience. Support guest and crew ingress/egress coordination, including luggage flow and queue management support. Monitor operational performance during embarkation and disembarkation and support service recovery actions in partnership with terminal management and shore-side teams. When necessary, assist with verification of guest and crew travel documentation in coordination with government agencies (for example, U.S. Customs and Border Protection).
+ Provide on-site operational coverage during vessel call windows and support cruise line affiliated brands calling at Long Beach and as needed, other ports. Provide real-time support during ship arrivals/departures, including coordination of terminal readiness checkpoints and rapid issue escalation to terminal leadership. Support operational execution for affiliated brands during turnaround and port-of-call operations, ensuring alignment with terminal operating plans. Provide supplemental coverage at other ports when requested, supporting local teams with on-site coordination and reporting.
**Knowledge, Skills & Abilities:**
+ Supports daily operations of the Long Beach Cruise Terminal and Parking Garage, ensuring smooth functioning across guest, crew, and facility services.
+ Acts as a liaison between terminal management and contracted service providers, including Port Agents, stevedores, line handlers, port pilots, and other vendors.
+ Coordinates office and crew mailroom activities, building maintenance requests, ship-related deliveries, and inventory monitoring for both terminal and parking garage.
+ Handles operational challenges by coordinating with multiple service partners to resolve issues quickly and maintain service standards.
+ Manages unexpected situations such as delivery delays, maintenance emergencies, or inventory shortages, ensuring minimal disruption to terminal operations.
+ Applies judgment to prioritize tasks and escalate issues to terminal leadership when necessary.
+ Directly influences the guest and crew experience by ensuring consistent delivery of Carnival's service standards throughout the terminal and parking garage.
+ Supports operational efficiency and reliability, contributing to the overall success of vessel turnaround and port-of-call operations.
+ Enhances collaboration between internal teams and external service providers, improving operational outcomes.
+ Demonstrates leadership by coordinating activities among contracted service providers and supporting the terminal leadership team.
+ May oversee or guide temporary staff or contractors during peak operational periods.
+ Responsible for ensuring compliance with company policies and service standards, and for escalating issues to management as needed.
**Qualifications:**
+ Strong knowledge of vessel clearance, documentation, and cruise turn-day workflows.
+ Proven ability to coordinate day-of-operations, solve problems in real time, and maintain compliance.
+ Excellent written and verbal communication; skilled at stakeholder management and escalation.
+ Proficient with Microsoft 365 (Outlook, Excel, Teams); comfortable with terminal/government systems.
+ TWIC eligible; willing to work variable schedules; able to meet physical demands of port operations.
+ 3-5 years in port operations, cruise or cargo terminal operations, maritime agency, or cruise line operations.
+ Experience liaising with USCBP, USCG, port authority, pilots, stevedores, and line handlers.
+ Bachelor's degree in Maritime Studies, Supply Chain/Logistics, Business, Hospitality, or related field.
Travel: 0-25% travel
Work Conditions: Work may require employee to work inside and/or outside with exposure to changing climate and/or operate machinery.
Physical Demands: Requires regular movement throughout company facilities.
This position is classified as "in-office." Because of the nature of the role, employees are required to work five days each week onsite.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
Carnival provides comprehensive and innovative benefits to meet your needs.
**What You Can Expect**
+ Cruise and Travel Privileges for You and Your Family
+ Health Benefits
+ 401(k)
+ Employee Stock Purchase Plan
+ Training & Professional Development
+ Tuition & Professional Certification Reimbursement
Base **_Hourly_** Range: $21.06-$33.65. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely
\#CCL
\#LI-Onsite
\#LI-PG1
About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
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Port Operations Finance & Reporting Manager (Hybrid Miami)
Posted today
Job Viewed
Job Description
Insight Global is seeking a Port Operations Financial Reporting Manager in Miami, FL. This hybrid role focuses on driving financial transparency and accuracy across Port Operations and Guest Logistics for multiple cruise brands, ensuring efficient and scalable financial reporting processes.
The ideal candidate has 5-10 years of experience within the cruise industry, financial analysis skills, and a strong background in operational finance. The position emphasizes collaboration across Finance and Operations to deliver actionable insights.
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Senior Director, Cruise Hotel & Port Operations
Posted 6 days ago
Job Viewed
Job Description
Margaritaville at Sea in Orlando is seeking a Senior Director of Hotel Operations to oversee hotel and port functions across the fleet. The ideal candidate will provide strategic leadership, ensuring operational excellence and guest satisfaction.
With a Bachelor's degree and significant leadership experience in hospitality, the role demands oversight of hotel departments and effective collaboration with internal teams to enhance guest experiences.
Competitive benefits include comprehensive medical plans, 401(k) match, and paid time off.
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Job Description
Akml is seeking a full-time Harbormaster (Director) to manage operations for the City of Kodiak’s Ports and Harbor Department. The successful candidate will be responsible for overseeing the management of St. Paul Harbor and St. Herman Harbor, ensuring effective administration, and implementing strategic initiatives.
The role requires strong leadership, financial management skills, and a background in public administration. The position offers a competitive salary based on experience and qualifications.
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Branch Operations Lead - Port St Lucie Rivergate - Port St Lucie, FL
Posted today
Job Viewed
Job Description
+ Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
+ Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
+ Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
+ Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
+ Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
+ Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
+ Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
**Required qualifications, capabilities, and skills**
+ You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
+ You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
+ You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
+ You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
+ You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
+ You have 1+ years of retail banking experience.
+ You have a high school degree, GED, or foreign equivalent.
+ You have the ability to work branch hours including weekends and evenings.
**Preferred qualifications, capabilities, and skills**
+ You have 6+ months of Associate Banker (Teller) experience.
+ You have a college degree or military equivalent.
**Training and Travel Requirement**
+ You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
+ You'll need to be able to travel as required for in-person training and meetings.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
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Intermodal Truck Driver - Rail & Port Operations
Posted 11 days ago
Job Viewed
Job Description
- Transport shipping containers to and from rail yards, ports, and customer facilities in the Philadelphia area.
- Operate Class A commercial trucks with precision and safety in industrial and urban settings.
- Adhere strictly to all company policies, DOT regulations, and port/railyard procedures.
- Perform pre-trip and post-trip inspections of tractor and trailer, ensuring roadworthiness and safety.
- Manage container pickup and delivery schedules efficiently to meet deadlines.
- Maintain accurate logs and electronic records of all movements and inspections.
- Communicate effectively with dispatch, gate personnel, and other stakeholders.
- Ensure proper handling and securing of containers, including weight distribution.
- Work flexible hours, potentially including nights, weekends, and holidays, based on operational needs.
- Troubleshoot and report any issues related to equipment, routes, or schedules promptly.
- Valid CDL Class A license with a clean driving record.
- Minimum of 2 years of verifiable Class A driving experience, with at least 1 year in intermodal drayage preferred.
- Experience operating in port or railyard environments is highly desirable.
- Familiarity with container chassis and securing mechanisms.
- Knowledge of the Philadelphia port and rail infrastructure is a significant advantage.
- Ability to pass a drug test and background check.
- Must be at least 21 years of age.
- Strong work ethic and ability to work independently.
- Good communication skills.
- High school diploma or equivalent.
- Competitive mileage-based pay and hourly rates.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Retirement savings plan (401k) options.
- Per diem and potential for driver bonuses.
- Company-provided equipment and maintenance.
- A stable work environment with consistent freight.
- Opportunities for career advancement within the company.
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Branch Operations Lead - Port St Lucie Rivergate - Port St Lucie, FL
Posted today
Job Viewed
Job Description
Job Description
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you’ll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients’ financial transactions are handled with precision and care, while adhering to our policies, procedures, and regulatory requirements.
A typical day involves assisting clients with their transactions, introducing them to self‑service options that simplify banking, and building lasting relationships. Throughout the week you will also review branch operations and keep the branch team informed about the latest policies and procedures, ensuring the branch not only meets but exceeds control expectations and sets a positive tone for everyone who walks through our doors.
Job Responsibilities- Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
- Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
- Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
- Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
- Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
- Simplify clients’ banking experience by sharing self‑service options, allowing them to access their accounts anytime, day or night.
- Work closely with the Branch Manager to support all aspects of branch operations, maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
- Adherence to policies, procedures, and regulatory banking requirements, ensuring smooth and efficient operations.
- Strong attention to detail and excellent organizational skills, juggling multiple tasks effectively.
- Leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
- Passion for educating the branch team and partners, keeping them connected and informed.
- Ability to build meaningful connections with clients, ready to educate them and refer them to our team of experts when needed.
- 1+ year of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Availability to work branch hours, including weekends and evenings.
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
- Successfully complete the Branch Operations Lead Training Program before placement as a Branch Operations Lead.
- Be able to travel as required for in‑person training and meetings.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package, including base salary determined by role, experience, skill set, and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation. Benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.
Equal Opportunity Employer/Disability/Veterans
About The TeamThe Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. Our Consumer Banking group helps customers manage their money with checking, savings, and credit cards, combining the latest technology with comprehensive solutions to meet the needs of nearly half of U.S. households.
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