What Product Adoption Jobs are in the United States?

Showing 5000+ Product Adoption jobs in the United States

Senior Product Adoption & Onboarding Analyst

Posted today

Job Viewed

Tap Again To Close

Job Description

Newmark Group is seeking a Senior Product Analyst to ensure customer success through proactive monitoring and effective onboarding processes. You will collaborate closely with the product and marketing teams to enhance user experiences and drive product adoption.

The ideal candidate has at least 3 years of experience in product or technical support roles, possesses strong communication skills, and is comfortable using analytics tools. Join our dynamic team in Dallas, Texas to make a meaningful impact in how we manage properties and lease office space.

#J-18808-Ljbffr
Is this job a match or a miss?
warning

Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.

View Now

VP of Product Adoption & Customer Value Realization

43224 Columbus JPMorganChase

Posted today

Job Viewed

Tap Again To Close

Job Description

JPMorganChase in Columbus, OH seeks a Vice President of Adoption and Value Realization to lead end-to-end product lifecycle, from ideation to scale, delivering customer value and measurable business impact.

The role focuses on building adoption strategies, coordinating with product, platform, and marketing teams, and driving cross-functional execution to convert capabilities into sustained usage and value. Strong leadership and analytics are essential.

#J-18808-Ljbffr
Is this job a match or a miss?
warning

Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.

View Now

Senior Product Adoption & Onboarding Analyst

10261 New York Newmark

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Newmark is seeking a Senior Product Analyst to support customers in a hybrid work environment. This position focuses on delivering customer success through effective onboarding, user training, and product support.

Key responsibilities include monitoring product health, training users, triaging support requests, and advocating for user feedback within the product team. The ideal candidate is proactive, empathetic, and skilled in communication.

Expected salary ranges from $70,000 to $80,000, along with comprehensive benefits.

#J-18808-Ljbffr
Is this job a match or a miss?
warning

Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.

View Now

VP, AI COE Product Management & Adoption

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**The VP of AI COE Product Management & Adoption owns adoption and realized value for our AI Marketplace tools (Claude, Gemini, Copilot) and our three strategic custom platforms: Loom, MemX, and Forge49, and the colleague experience that spans them. Building capable platforms is necessary but not sufficient; value is created only when colleagues adopt the governed path and change how they work. This role is accountable for that outcome, and for ensuring the experience across platforms is coherent enough that they will.** **This is a product and adoption function, not a change-management or training function. Each engineering leader is accountable for whether a platform is built and operated well; this leader is accountable for whether it is adopted, trusted, and delivering measured value, and for carrying the needs of the divisions back into what the engineering pillars build next. Because a colleague's work moves across Loom, MemX, and Forge49 in a single workflow, no individual platform team owns the end-to-end experience. This role owns that experience as a product.** **The role is scoped deep rather than broad; it is accountable for the experience, adoption, and realized value of the three strategic platforms, with clean handoffs at the enterprise boundary, keeping the role focused on the strategic platforms rather than absorbed into run-the-business breadth.**
**The Team**
**The team is organized as a small senior core with a federated adoption reach. The core, cross-platform product management, experience and design research, marketplace and catalog curation, and adoption measurement, stays lean because its leverage is judgment and orchestration, not volume. The labor-intensive work of adoption is federated: a central enablement hub orchestrates a champions network embedded in the divisions, rather than staffing a large central training organization. The team is intentionally the leanest of the CoE's direct-report functions. Its authority comes from mandate, not headcount.** **The core is organized across four functions, each owning a distinct part of the demand-to-value loop: Cross-Platform Product Management, Experience & Design Research, AI Marketplace & Catalog, and Adoption Measurement.**
**Scope of Responsibilities**
**Cross-Platform Product Management**
+ **Own the end-to-end colleague experience that spans AI Marketplace tools, Loom, MemX, and Forge49, the product no single engineering pillar owns, defining how a colleague's work moves across platforms as one coherent journey.**
+ **Overseeing engineering pillars' roadmaps. Adoption evidence sets what Platform Engineering teams build next. The pillars own how and how well; this team owns what matters most and for whom. The CDAO arbitrates when demand and feasibility collide.**
+ **Maintain product-minded ownership of the three-platform experience, validated through continuous engagement with colleagues across R&D, Commercial, PGS, and enabling functions.**
**Adoption & Enablement**
+ **Own the adoption model for the three platforms, including role-cohort rollout on a regular cadence, so capability reaches the colleagues who carry the heaviest load first.**
+ **Operate a central enablement hub that owns the rollout method, AI literacy, and practitioner training, focused on how colleagues think and work with these tools, not only how to click through them.**
+ **Orchestrate a federated champions network. Champions are embedded in the divisions on a hub-and-spoke model, dotted-line and division-funded, not centralized headcount. The hub sets the standard and the cadence; the divisions supply the reach.**
+ **Own the feedback path from the field back into the roadmap, ensuring adoption friction is surfaced as a prioritization signal rather than absorbed silently.**
**Experience & Design Research**
+ **Own colleague journey mapping and friction analysis across the three platforms, the qualitative discipline that makes "voice of the divisions" a practice rather than a slogan.**
+ **Investigate why colleagues route around the governed path, and translate those findings into product and roadmap direction for the engineering pillars.**
+ **Serve as the qualitative complement to adoption measurement: measurement shows what is happening, design research explains why.**
**AI Marketplace & Catalog**
+ **Own the AI marketplace and catalog scoped to AI-native reusable assets and the three strategic platforms, the reuse-before-build front door that surfaces duplication before a second team builds the same thing.**
+ **Curate the prompt and skill-pattern library, the approved patterns and reusable workflows colleagues call instead of a blank prompt box. This is content and practice curation; the registry and runtime infrastructure are owned by the engineering pillars.**
+ **Coordinate with the Head of Portfolio and Operations on reuse intelligence. Enterprise-wide reuse across all software demand sits with Portfolio and Operations; this catalog is the AI-native, three-platform view that feeds it.**
**Adoption Measurement and Value Realization**
+ **Own adoption measurement for the three platforms as the source of truth, governed-path versus shadow-path usage, reuse rate, leakage, and hours recovered. This is the steering signal that drives prioritization, not a downstream report card.**
+ **Own value realization for AI Marketplace tools, Loom, MemX, and Forge49, and report it up to Portfolio and Operations on their shared value standard. Portfolio and Operations owns the value-measurement methodology and the enterprise scorecard; this team applies that standard to the three platforms and AI Marketplace tools and reports conformant results. Enterprise aggregation across Tableau, Snowflake, and all other investments sits with Portfolio and Operations.**
+ **Feed the three-platform adoption and value metrics into the AI value scorecard as its source for those platforms, so there is one instrumentation pipe and one owner rather than competing dashboards.**
**Key Relationships**
+ **Heads of AI & Agentic and Data & BI Platform Engineering, the daily relationship. This role supplies the binding demand signal that shapes their roadmaps; they supply feasibility, cost, and sequencing reality. A productive peer tension, arbitrated by the CDAO.**
+ **Head of Portfolio and Operations, the enterprise boundary. Demand intake, run-the-business demand, and portfolio-level value aggregation live there; this role hands off at both ends of the loop and reports three-platform value up on their shared standard.**
+ **Head of Trusted AI, this role surfaces trust as an adoption barrier when colleagues will not use a system they do not trust, and feeds it to Trusted AI, which owns the responsible-use standard. This role never owns governance policy, the accelerator and the brake stay separate.**
+ **Division leaders across R&D, Commercial, PGS, and enabling functions, the stakeholder relationships through which adoption actually propagates and through which the champions network is federated.**
**Leadership Responsibilities**
+ **Lead, develop, and grow a small senior core across four functions, Cross-Platform Product Management, Experience & Design Research, AI Marketplace & Catalog, and Adoption Measurement, and orchestrate a federated champions network beyond it.**
+ **Serve as a senior voice in the CoE leadership team, contributing to enterprise AI strategy and operating-model decisions as the authority on the colleague experience and adoption.**
+ **Build a team culture that treats adoption as a product outcome earned on merit, not imposed by mandate, the conviction that the governed path wins because it is genuinely the better path.**
+ **Champion a practitioner community across the federated functions, propagating adoption through embedded champions rather than only through central programs.**
**Basic Qualifications**
+ **Master's degree in Computer Science, Information Systems, Engineering, or a related discipline. Significant relevant experience with a Bachelor's degree may be considered in lieu of a Master's degree.**
+ **15+ years of progressive experience in enterprise product management, digital adoption, or platform go-to-market, with a minimum of 10 years in a senior leadership role.**
+ **Proven track record of driving adoption of enterprise platforms at scale in a large, complex, federated organization, measured by realized usage and value, not launch activity.**
+ **Demonstrated ability to own a cross-platform product experience spanning multiple engineering teams that this role does not directly manage, through influence and a credible prioritization mandate.**
+ **Strong command of adoption and value measurement, defining metrics, instrumenting them, and translating them into an executive narrative connected to enterprise outcomes.**
+ **Exceptional cross-functional credibility: able to carry equal authority with engineering leaders, division heads, and senior business stakeholders.**
**Preferred Qualifications**
+ **Experience standing up a champions or practitioner community on a federated, hub-and-spoke model.**
+ **Background in design research or service design, or a track record of embedding it in a product organization.**
+ **Familiarity with agentic AI and modern AI-native colleague tools, and the workflow change they require.**
+ **Experience in a regulated industry where adoption must respect governance and validation boundaries**
**Last day to apply: August4, 2026** **Work Location Assignment: Hybrid** The annual base salary for this position ranges from $274,000.00 to $456,600.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 30.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
**Sunshine Act**
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
**EEO & Employment Eligibility**
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
Information & Business Tech
Is this job a match or a miss?
Apply Now

Manager II, Product Adoption & Operational Readiness, Global Business Systems

27608 Raleigh RELX INC

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Are you energized by driving enterprise-wide adoption of digital platforms and ensuring transformational programs deliver measurable business impact? Do you thrive at the intersection of business, technology, and user experience-turning strategy into real-world outcomes?
LexisNexis is executing a multi-year transformation of our Global Business Systems to improve go-to-market effectiveness, accelerate revenue growth, and deliver seamless customer experiences. This includes modernizing platforms such as Salesforce CRM, CPQ/Revenue systems, ERP, eCommerce, sales enablement tools, and customer-facing applications, while leveraging data and AI-supported capabilities to enhance business performance.
We are hiring a Manager II, Product Adoption & Operational Readiness to lead next-generation change and adoption strategies across these platforms. This role will play a key part in reimagining change management by leveraging data, automation, and AI-supported capabilities to drive intelligent, scalable adoption.
Responsibilities
+ Lead product adoption and operational readiness across Global Business Systems platforms, including Salesforce CRM, CPQ, ERP (e.g., PeopleSoft), eCommerce, sales enablement tools (e.g., Gong), customer-facing solutions, and enterprise data platforms
+ Evolve change management approaches from training-based models to intelligent, AI-supported, and behavior-driven adoption strategies
+ Design and implement data-driven and AI-supported adoption frameworks that enable personalized, real-time user engagement
+ Use advanced analytics and insights to identify adoption risks, inform interventions, and optimize outcomes
+ Partner with Product and Technology teams to enable in-product guidance and AI-supported experiences (e.g., nudges, recommendations, copilots)
+ Establish and execute operational readiness frameworks, including success criteria, go-live standards, and post-launch adoption tracking
+ Ensure alignment between product releases and business readiness to accelerate time-to-value
+ Partner with Sales, Marketing, Finance, and Operations teams to operationalize business processes within enterprise platforms
+ Drive adoption through embedded workflows, insights, and system-driven experiences
+ Define and track adoption KPIs and success metrics, linking platform usage to business outcomes
+ Establish continuous feedback loops to refine enablement strategies, processes, and platform capabilities
+ Act as a connector across Product, Technology, AI Innovation, and Business teams to ensure alignment on adoption and value realization
+ Lead and develop a team focused on adoption, readiness, and change execution
Requirements
+ 8+ years of experience in change management, product adoption, sales operations, or related roles in enterprise environments
+ Proven experience supporting large-scale digital or platform transformations (e.g., CRM, CPQ, ERP)
+ Strong understanding of sales, marketing, and customer workflows, including Lead-to-Cash processes
+ Experience using data and analytics to drive adoption, behavior change, and business outcomes
+ Ability to translate business strategies into scalable system workflows and user experiences
+ Experience working across cross-functional and matrixed organizations
+ Comfort working with data, automation and AI-supported capabilities in enterprise platforms
+ Strong stakeholder management and communication skills
+ Demonstrated ability to drive execution and deliver measurable results in complex environments
Preferred
+ Experience with Salesforce ecosystem (CRM, CPQ/Revenue Cloud)
+ Experience with ERP systems (e.g., PeopleSoft), eCommerce, or sales enablement tools (e.g., Gong)
+ Familiarity with AI-supported capabilities, automation, or intelligent workflows in enterprise systems
+ Experience with modern change management or product operating models
+ Background in enterprise B2B or SaaS environments
U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates.
This job is eligible for an annual incentive bonus.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here ( to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Is this job a match or a miss?
Apply Now

Director, Digital Engagement & Product Adoption

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

The USTA Central Indiana Tennis Foundation in Lake Nona, FL is seeking a Director of Digital Engagement. This individual will work at a mid-senior level to enhance facility and provider adoption of USTA's digital products and services, as well as promote USTA's national programs.

The role requires strong business development skills and an ability to engage various stakeholders effectively. It's a full-time position aimed at driving digital engagement innovation.

#J-18808-Ljbffr
Is this job a match or a miss?
warning

Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.

View Now

Global Product Lead, Product Growth Areas and Product Adoption Reporting

Posted 21 days ago

Job Viewed

Tap Again To Close

Job Description

Global Product Lead, Product Growth Areas and Product Adoption Reporting
_corporate_fare_ Google _place_ San Francisco, CA, USA; Mountain View, CA, USA; +3 more; +2 more
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
X
This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **San Francisco, CA, USA; Mountain View, CA, USA; New York, NY, USA; Los Angeles, CA, USA** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 6 years of experience in product or project management.
+ Experience in SQL, systems design, product design and product management.
**Preferred qualifications:**
+ Ability to communicate with technical/business stakeholders and users and interact at all levels of the organization.
+ Ability to work in a changing environment.
+ Excellent relationship management and change management skills.
+ Excellent problem-solving and investigative skills with the ability to define problems and identify potential solutions.
**About the job**
gTech's Product and Tools Operations team (gPTO) leverages deep user, operational, and technical insights to innovate Google's Ads products into customer experiences that are so intuitive (or automated) that they require no support at all. gPTO partners closely with gTech's Support, Professional Services, Product Management, and Engineering teams to innovate and simplify our Ads products and build the productivity tools ecosystem for gTech users.
The GCS Revenue Strategy and Operations (RSO) organization provides business critical insights, ensures cross-functional alignment of goals and execution, and helps teams to drive global initiatives forward.
RSO is the global team within Google Customer Solutions (GCS) that makes sure Google's ever-evolving business runs smoothly and scales. Experts in leading process improvements and consistency, team members are strategic with a pragmatic sense of how to get things done. We develop initiatives to deliver customer success and set high-level goals to improve productivity.
In this role, you will empower GCS to grow customers globally by delivering solutions through technology and operational excellence. You will do this by partnering closely and building trust with GCS business and technology teams and delivering excellent products/solutions for our users. You will be focused on aligning the highest-level company priorities with strong day-to-day operations, and helping evolve early stage ideas into future feature initiatives.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $ - $ (USD) + 15% bonus target + equity + benefits
Learn more aboutbenefits at Google ( .
**Responsibilities**
+ Leverage data analytics, and understand the general reporting and technical landscape, and AI innovations to unlock business and efficiency potentials.
+ Identify gaps in current tools and infrastructure, prioritizing and crafting business cases to validate the importance of new feature requests.
+ Develop impactful product insights through the knowledge of the user, workflows, sales processes, and the strategic initiatives of the Global Customer Solutions (GCS) business. Articulate a goal for your area, to improve and to drive an overall roadmap.
+ Partner with executive leadership, cross-functional global stakeholders and product teams to understand and prioritize business needs, build consensus, and communicate needs.
+ Develop launch plan, identifying risks and updating stakeholders. Manage new product/feature launches including communications, training and assisting with product readiness testing on as as-needed basis.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Is this job a match or a miss?
Apply Now

Sr Manager, Product Marketing, Client Adoption & Growth

10176 New York American Express

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Sr Manager, Product Marketing, Client Adoption & Growth
New York, NY, United States(Hybrid)
**Job Description**
As Sr Manager, Product Marketing, Client Adoption & Growth, you will lead marketing strategies focused on expanding awareness, engagement, and utilization across our existing Global & Large Enterprises customer base.
In 2026, our organization is evolving into a strategic, full-funnel product marketing engine accountable not only for campaign execution, but for measurable client adoption and commercial growth. This role will translate product innovation into actionable customer activation strategies that drive usage, cross-selling, and long-term engagement.
You will partner closely with Product Management, Sales, Client Management, Events, and other Marketing partners to unlock growth within existing accounts.
You will manage 1-2 Product Marketing Specialists and cultivate a culture of accountability, analytical rigor, and customer-centric execution.
**Responsibilities**
+ Develop integrated customer growth strategies aligned to product roadmap and commercial priorities
+ Translate innovation initiatives into clear adoption, expansion, and engagement plans
+ Partner with Sales and Client Management teams to align marketing programs with account-level objectives
+ Lead activation strategies with key ecosystem partners and develop joint marketing plans
+ Coordinate cross-functional stakeholders to ensure seamless execution of partner and field campaigns
+ Design education and enablement strategies for program administrators and key decision-makers
+ Define KPIs tied to adoption, engagement, and commercial growth
+ Analyze campaign and usage data to identify optimization opportunities and inform strategy refinements
+ Provide clear performance reporting and executive-ready insights
+ Set direction for priority customer-facing assets in partnership with the Content team
+ Manage and develop 1-2 Product Marketing Specialists
**Qualifications**
+ 5+ years of marketing experience (product marketing, lifecycle marketing, customer marketing, or B2B marketing preferred)
+ Experience driving customer adoption, expansion, or lifecycle marketing initiatives
+ Experience working cross-functionally with Sales, Client Management, and Product teams
+ Experience developing or executing partner marketing strategies
+ Strong analytical skills with experience defining and measuring performance KPIs
+ Demonstrated experience managing and developing direct reports
+ Strong self-starter with ability to lead complex, cross-functional initiatives
+ Excellent communication and stakeholder management skills
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
At American Express, our culture is built on a 175-year history of innovation, shared values ( and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site ( .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights ( " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
**Job Info**
+ Job Identification
+ Job Category Marketing
+ Posting Date 07/16/2026, 07:38 PM
+ Apply Before 07/24/2026, 05:00 AM
+ Degree Level Bachelor's Degree
+ Job Schedule Full time
+ Job Shift Day
+ Locations AMEX World Financial Center, New York, NY, 10285, US(Hybrid)
+ Salary Range $ - $ annually + bonus + benefits
+ Career Area Marketing
Return to Jobs List (
Is this job a match or a miss?
Apply Now

Senior Software Engineer, Product Adoption

94199 San Francisco Triwill Group

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Senior Software Engineer, Product Adoption

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best‑in‑class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

Amplitude’s Commitment to Diversity, Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

About The Role & Team

The Product Adoption organization is focused on helping users realize long‑term value from Amplitude. The Nth User Adoption team plays a critical role in that journey by driving expansion within existing accounts.

Many of our customers start with just a few users — often in product or data teams. Our job is to unlock value for everyone else. We build features that help new users get activated, leverage AI for frictionless insights, highlight relevant parts of the product they might otherwise miss, and expand usage across teams and departments. This is especially impactful in large, complex organizations, where getting from the first few users to broad adoption is a multiplier for retention and revenue.

We work across Amplitude’s core product suite and integrations, partnering closely with Product, Design, and GTM. We ship fast, test often, and use data to guide what we build and where we invest. Our work touches activation, feature adoption, habit formation, and expansion—the entire lifecycle of turning someone from a new user into a loyal advocate.

This is a role for a product‑minded engineer who wants to own meaningful projects end‑to‑end and help shape the strategy and systems behind how customers adopt Amplitude.

As a Senior Software Engineer on Product Adoption, you will:

  • Design and build product features that drive activation, engagement, and cross‑team expansion
  • Work across the full stack using TypeScript, React, Node.js, and GraphQL
  • Lead project development from planning to launch and ongoing iteration
  • Build experiences that improve user onboarding, feature discovery, and product education
  • Create third‑party connections, allowing other products to integrate with Amplitude
  • Collaborate with Product, Design, GTM, and other engineers to prioritize and deliver impact
  • Use data to identify opportunities and measure outcomes
  • Mentor engineers and contribute to technical decision‑making and team culture
  • Leverage AI coding tools to speed up development while staying grounded in system understanding
  • Improve the quality, reliability, and maintainability of the code you touch
  • Help shape the long‑term vision for how we grow adoption across the Amplitude platform

You’ll be a great fit if you:

  • Have strong experience with modern web technologies, especially React, Node.js, and GraphQL
  • Can break down complex problems and own features from idea to release
  • Think deeply about the user experience and how technical decisions show up for the customer
  • Use data to make product decisions and are comfortable working through ambiguity
  • Communicate clearly, proactively, and with empathy across functions
  • Are comfortable mentoring and supporting other engineers
  • Bias toward action and iterative learning — you ship, test, and adapt
  • Are motivated by building systems that drive business impact and user success
  • Growth mindset: motivated by moving metrics and driving concrete business outcomes while solving customer pain points
  • Use AI tools (like Cursor, ChatGPT or Claude) to accelerate, not replace, your workflow
  • Have worked on product‑led growth or expansion initiatives
  • Have experience building in‑product education, onboarding, or integration surfaces
  • Are comfortable designing for enterprise users and scaling systems across diverse org structures
  • Understand experimentation and A/B testing platforms
  • Have led cross‑functional initiatives or worked closely with GTM partners

We care about the well‑being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well‑being of our Ampliteers.

Benefits include:

  • Excellent medical, dental and vision insurance coverage, with 100% employer‑paid premiums for selected plans
  • 401(k) retirement plan with an employer match of up to 1% of eligible pay each pay period, up to $2,000 annually
  • Flexible time off, paid holidays, and more
  • Generous stipends for wellness, commuter transit/parking, learning and development, and new‑hire home office equipment
  • Parental benefits including 12 weeks of paid parental leave, fertility benefits, adoption and surrogacy support, and backup child‑care support
  • Mental health and wellness benefits with no‑cost access to modern health coaching and therapy sessions
  • Mentorship programs, management training, and wellness initiatives
  • Charitable giving grant and paid volunteer time off

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is eligible for equity, benefits and other forms of compensation.

Salary ranges by location:

Colorado: $165,000 - $247,000 total target cash (inclusive of bonus or commission)
New York City: $183,000 - $276,000 total target cash (inclusive of bonus or commission)
San Francisco Bay Area, California: $183,000 - $276,000 total target cash (inclusive of bonus or commission)
California outside San Francisco Bay Area: $165,000 - $247,000 total target cash (inclusive of bonus or commission)
Washington state: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, unlimited PTO, 10 to 13 holidays annually, and medical/dental/vision PPO and CDHP plans are available. A company‑sponsored 401(k) retirement plan is also offered.

#J-18808-Ljbffr
Is this job a match or a miss?
warning

Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.

View Now