106,312 Tech Support jobs in the United States
Customer Service Specialist - Tech Support
Posted today
Job Viewed
Job Description
As a Customer Service Specialist, you will be the primary point of contact for customers seeking assistance with our client's products and services. Your responsibilities will include responding to customer queries via phone, email, and chat; diagnosing and troubleshooting technical problems; guiding customers through step-by-step solutions; escalating complex issues to higher-level support when necessary; and maintaining detailed records of customer interactions and resolutions in our CRM system. You will also be responsible for educating customers on product features and best practices.
We seek individuals with outstanding communication and problem-solving skills, a patient and empathetic demeanor, and a strong technical aptitude. Prior experience in customer service or technical support, particularly in a remote setting, is highly preferred. Familiarity with CRM software and helpdesk ticketing systems is beneficial. This role requires a self-motivated individual who can manage their time effectively, maintain high levels of productivity, and contribute positively to a remote team environment. This fully remote opportunity offers the chance to grow within a supportive company that values customer satisfaction.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
- Minimum of 2 years of experience in customer service or technical support.
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Proficiency in using computers and common software applications.
- Ability to multitask and manage time effectively in a remote environment.
- Experience with CRM software and helpdesk ticketing systems is preferred.
- Patience, empathy, and a customer-centric attitude.
- Ability to work independently and as part of a distributed team.
Customer Service Representative - Tech Support
Posted today
Job Viewed
Job Description
Senior Customer Service Manager - Tech Support
Posted today
Job Viewed
Job Description
As the Senior Customer Service Manager, you will be responsible for overseeing the daily operations of the technical support department, ensuring efficient and effective resolution of customer inquiries and technical issues. You will manage, train, and mentor a team of customer service representatives and technical support specialists, fostering a positive and high-performing work environment. The ideal candidate will possess strong leadership abilities, excellent problem-solving skills, and a deep understanding of customer service best practices in the tech industry.
Key responsibilities include developing and implementing support policies and procedures, monitoring key performance indicators (KPIs) such as response times, resolution rates, and customer satisfaction scores. You will also analyze customer feedback to identify trends and areas for improvement, and collaborate with product and engineering teams to address recurring technical issues. Experience with CRM systems and customer support platforms is essential, as is the ability to handle escalated customer issues with professionalism and empathy. We are looking for a strategic thinker who can contribute to the overall customer success strategy and ensure our clients receive unparalleled support. If you are a dedicated leader committed to building and maintaining a world-class customer service operation, we encourage you to apply.
Qualifications:
- Bachelor's degree in Business Administration, Communications, or a related field.
- Minimum of 5 years of experience in customer service or technical support, with at least 2 years in a management or supervisory role.
- Proven experience in managing and leading a customer support team.
- Strong understanding of customer service principles and best practices in the technology sector.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency with CRM software and customer support ticketing systems.
- Ability to analyze data and metrics to drive performance improvements.
- Customer-centric mindset and a passion for service excellence.
Field Tech Support
Posted 1 day ago
Job Viewed
Job Description
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You’ll Do:
You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.
- Install and service DISH equipment and smart home products in customers’ homes
- Teach customers how to use their tech and offer additional services when helpful
- Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
- Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
- Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
- Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
- Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms
- Clear, step-by-step guidance for installations and service
- Smart home tech knowledge to support and educate customers
- Best practices created by our most experienced techs
Skills, Experience and Requirements
What You’ll Need:
- Valid Driver’s License : Clean record required
- Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
- Physical Ability :
- Climb ladders (up to 40 ft)
- Lift up to 70 lbs
- Must meet and maintain 335 lb weight limit
- Customer Focus : Build trust and create a great experience
- Problem-Solving : Tackle a variety of challenges on the spot
- Determination : Work in tight spaces and all kinds of weather
- Adaptability : Handle changes and unexpected tasks with ease
Salary Ranges
Compensation: $19.75 Hour
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Field Tech Support
Posted 2 days ago
Job Viewed
Job Description
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You’ll Do:
You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.
- Install and service DISH equipment and smart home products in customers’ homes
- Teach customers how to use their tech and offer additional services when helpful
- Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
- Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
- Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
- Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
- Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms
- Clear, step-by-step guidance for installations and service
- Smart home tech knowledge to support and educate customers
- Best practices created by our most experienced techs
Skills, Experience and Requirements
What You’ll Need:
- Valid Driver’s License : Clean record required
- Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
- Physical Ability :
- Climb ladders (up to 40 ft)
- Lift up to 70 lbs
- Must meet and maintain 335 lb weight limit
- Customer Focus : Build trust and create a great experience
- Problem-Solving : Tackle a variety of challenges on the spot
- Determination : Work in tight spaces and all kinds of weather
- Adaptability : Handle changes and unexpected tasks with ease
Salary Ranges
Compensation: $19.75 Hour
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Field Tech Support
Posted 2 days ago
Job Viewed
Job Description
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You’ll Do:
You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.
- Install and service DISH equipment and smart home products in customers’ homes
- Teach customers how to use their tech and offer additional services when helpful
- Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
- Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
- Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
- Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
- Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms
- Clear, step-by-step guidance for installations and service
- Smart home tech knowledge to support and educate customers
- Best practices created by our most experienced techs
Skills, Experience and Requirements
What You’ll Need:
- Valid Driver’s License : Clean record required
- Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
- Physical Ability :
- Climb ladders (up to 40 ft)
- Lift up to 70 lbs
- Must meet and maintain 335 lb weight limit
- Customer Focus : Build trust and create a great experience
- Problem-Solving : Tackle a variety of challenges on the spot
- Determination : Work in tight spaces and all kinds of weather
- Adaptability : Handle changes and unexpected tasks with ease
Salary Ranges
Compensation: $19.75 Hour
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Field Tech Support
Posted 4 days ago
Job Viewed
Job Description
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You’ll Do:
You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.
- Install and service DISH equipment and smart home products in customers’ homes
- Teach customers how to use their tech and offer additional services when helpful
- Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
- Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
- Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
- Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
- Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms
- Clear, step-by-step guidance for installations and service
- Smart home tech knowledge to support and educate customers
- Best practices created by our most experienced techs
Skills, Experience and Requirements
What You’ll Need:
- Valid Driver’s License : Clean record required
- Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
- Physical Ability :
- Climb ladders (up to 40 ft)
- Lift up to 70 lbs
- Must meet and maintain 335 lb weight limit
- Customer Focus : Build trust and create a great experience
- Problem-Solving : Tackle a variety of challenges on the spot
- Determination : Work in tight spaces and all kinds of weather
- Adaptability : Handle changes and unexpected tasks with ease
Salary Ranges
Compensation: $19.75 Hour
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
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Field Tech Support
Posted 4 days ago
Job Viewed
Job Description
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You’ll Do:
You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.
- Install and service DISH equipment and smart home products in customers’ homes
- Teach customers how to use their tech and offer additional services when helpful
- Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
- Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
- Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
- Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
- Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms
- Clear, step-by-step guidance for installations and service
- Smart home tech knowledge to support and educate customers
- Best practices created by our most experienced techs
Skills, Experience and Requirements
What You’ll Need:
- Valid Driver’s License : Clean record required
- Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
- Physical Ability :
- Climb ladders (up to 40 ft)
- Lift up to 70 lbs
- Must meet and maintain 335 lb weight limit
- Customer Focus : Build trust and create a great experience
- Problem-Solving : Tackle a variety of challenges on the spot
- Determination : Work in tight spaces and all kinds of weather
- Adaptability : Handle changes and unexpected tasks with ease
Salary Ranges
Compensation: $19.75 Hour
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Field Tech Support
Posted 4 days ago
Job Viewed
Job Description
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You’ll Do:
You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.
- Install and service DISH equipment and smart home products in customers’ homes
- Teach customers how to use their tech and offer additional services when helpful
- Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
- Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
- Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
- Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
- Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms
- Clear, step-by-step guidance for installations and service
- Smart home tech knowledge to support and educate customers
- Best practices created by our most experienced techs
Skills, Experience and Requirements
What You’ll Need:
- Valid Driver’s License : Clean record required
- Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
- Physical Ability :
- Climb ladders (up to 40 ft)
- Lift up to 70 lbs
- Must meet and maintain 335 lb weight limit
- Customer Focus : Build trust and create a great experience
- Problem-Solving : Tackle a variety of challenges on the spot
- Determination : Work in tight spaces and all kinds of weather
- Adaptability : Handle changes and unexpected tasks with ease
Salary Ranges
Compensation: $19.75 Hour
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
This will be posted for a minimum of 3 days or until the position is filled.
Field Tech Support
Posted 4 days ago
Job Viewed
Job Description
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You’ll Do:
You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.
- Install and service DISH equipment and smart home products in customers’ homes
- Teach customers how to use their tech and offer additional services when helpful
- Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
- Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
- Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
- Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
- Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms
- Clear, step-by-step guidance for installations and service
- Smart home tech knowledge to support and educate customers
- Best practices created by our most experienced techs
Skills, Experience and Requirements
What You’ll Need:
- Valid Driver’s License : Clean record required
- Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
- Physical Ability :
- Climb ladders (up to 40 ft)
- Lift up to 70 lbs
- Must meet and maintain 335 lb weight limit
- Customer Focus : Build trust and create a great experience
- Problem-Solving : Tackle a variety of challenges on the spot
- Determination : Work in tight spaces and all kinds of weather
- Adaptability : Handle changes and unexpected tasks with ease
Salary Ranges
Compensation: $19.75 Hour
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.