9,601 Tech Support jobs in the United States

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Job Title: Facilities Maintenance Technician
Location: Mebane, NC
Department: Maintenance
Reports To: Donald A Williams

Job Overview:
We are seeking a skilled and reliable Facilities Maintenance Technician to join our team. This individual will be responsible for performing general maintenance tasks related to painting, plumbing, carpentry, and other essential facility functions. The ideal candidate will be a self-starter, able to work independently, and have strong attention to detail to ensure our facilities are well-maintained, safe, and operational.

Key Responsibilities:

• Painting: Prepare surfaces and apply paint to walls, ceilings, doors, and other structures within the facility. Ensure proper preparation and finishing for long-lasting results.
• Plumbing: Inspect, repair, and maintain plumbing systems including sinks, toilets, faucets, water lines, and drainage systems. Troubleshoot leaks, clogs, and other plumbing issues efficiently.
• Carpentry: Build, repair, and maintain structures such as furniture, cabinetry, shelves, doors, and partitions. Perform routine inspections and minor repairs to wood and metal fixtures.
• Perform routine preventive maintenance on all facility systems, ensuring optimal performance and longevity.
• Respond to emergency repair requests in a timely manner.
• Ensure that all work is performed in compliance with safety standards, regulations, and building codes.
• Maintain accurate records of maintenance activities, repairs, and inspections.
• Assist with facility setup for events or activities as needed.
• Order supplies and materials as required for maintenance tasks.
• Work closely with other team members to complete large-scale projects and improve overall facility maintenance.

• Proven experience in facilities maintenance, including painting, plumbing, and carpentry.
• Strong knowledge of maintenance tools, materials, and methods for each area of expertise.
• Ability to troubleshoot and repair a variety of facility-related issues.
• Familiarity with building codes, safety regulations, and industry best practices.
• Excellent communication and problem-solving skills.
• Ability to work independently and manage time efficiently.
• Physical stamina and dexterity to perform maintenance tasks (e.g., lifting, bending, climbing).
• High school diploma or equivalent; additional technical training or certifications are a plus.

• This is a full-time position.
• Occasional overtime may be required based on facility needs.
• The role may involve working at heights, in confined spaces, and with various hazardous materials, so adherence to safety protocols is essential.

• Employees will perform all training and job duties remotely (Must reside in IA, KS or MO)
• Positions start at $7.00 per hour with an increase to 18.00 per hour at six months
• Monthly Performance Bonuses available for outstanding merit
• Annual Performance Bonuses based on Individual and Company Performance
• Education Reimbursement for approved IT-related classes and certifications

• 8-hour shifts
• Evening shifts from 12pm - 12am depending on needs
• Weekend Availability: Saturday or Sunday shift is required

• Reliable high-speed internet (minimum 10 Mbps down / 5 Mbps up)
• A dedicated PC or Mac (desktop or laptop) with an available Ethernet connection
• Webcam and audio capabilities for training and team participation via Zoom
• Residency in Kansas, Missouri, or Iowa (applications from other states will not be considered)
• Full-time availability (40 hours per week)
• Up-to-date mobile device

• 6 months to 1 year of IT support experience OR IT-related education (required)
• 1+ year of customer service experience (preferred)
• Familiarity with networking concepts such as TCP/IP, basic IP addressing, DNS settings, and troubleshooting connectivity issues (preferred)

About the job Tech Support

Tech Support needs 2 years IT experience.

Tech Support requires:

Windows 11 support experience

Windows 11 Cloud base Technical Support experience a must

Associate's degree in Information Systems or a related field or equivalent years of experience is required

May be required to implement a COVID-19 vaccine mandate.

Tech Support duties:

Provides technical, operational and administrative support for IT-related End User provisoning and support

Performs manual installation of non-packaged software, which includes both purchased products and internally developed applications.

Ensures appropriate change management approvals are in place prior to deployment

Manage multiple assignments and problems in an environment of continually changing priorities while keeping end users and management informed of progress along the way.

Provides timely and effective technical support to end users, answering questions, troubleshooting problems, and providing general assistance in the use of end-user hardware and corporate-standard software.

In order to participate in Berklee Student Employment, a student must fulfill the following requirements:

• Current student at Berklee College of Music or Boston Conservatory at Berklee.
  
• Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.
  
• Have a valid United States Social Security Number (SSN).
  
• Remain in "valid" Visa status as applicable.
  
• A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.
  
• Federal Work Study student may apply.
  
• In good disciplinary standing.
  
• Must be located in the U.S.
  

• Experience with instrument amplification and audio visual cabling is preferred
  
• Studio/Live Sound experience is a plus
  
• Provides on-call classroom support related to musical equipment for faculty and students, in a polite and professional manner
  
• Responsible for inventory, testing, and relocation of equipment
  
• Must be able to lift up to 45 pounds
  
• Professional and attentive communication skills
  
• General knowledge of Apple computer systems and applications
  
• MP&E or EPD majors are encouraged to apply
  

Title: Tech Support

Princeton, NJ

Length: 2 year with extensions

5+ years experience

Responsibilities:

Manages the onsite delivering of software services, installation and configuration for customer environments.

The job solves various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments.

Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.

Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks.

Good understanding of the general/technical aspects of the job.

Organizes own tasks and receives general instructions on all work.

• Deliver same-day, face-to-face IT support for Boston staff and executives
• Troubleshoot laptops, peripherals, Wi-Fi, and conference-room equipment
• Administer Okta: create accounts, reset MFA, resolve SSO errors
• Manage Google Workspace login, calendar, mail, and Hangouts issues
• Triage and resolve Jira tickets submitted via Slack or the web portal
• Provide basic access troubleshooting for Salesforce and other SaaS apps
• Maintain asset inventory; prepare new-hire equipment; coordinate off-boarding tasks
• Escalate complex problems to EMEA IT or specialized ops teams and track to closure
• Assist with office IT build-out and process improvements as the site scales

• Clear, confident communication-face-to-face, phone, and Slack
• Customer-first mindset; calm under pressure
• Curiosity and persistence in troubleshooting
• Ability to work autonomously yet coordinate with a global team
• Strong time-management and ownership of results
  
  Important Criteria
  Use these checkpoints before moving a candidate forward:
• Okta - at least one year resetting MFA and troubleshooting SSO for multiple SaaS apps.
• Google Workspace - daily admin or Tier-2 support experience.
• On-Site Support - history of deskside and AV troubleshooting for executives.
• Ticket Flow - working in Jira (or ServiceNow/Freshservice) with 20+ tickets a week.
• Communication - can explain fixes clearly to non-technical users

• Deliver same-day, face-to-face IT support for Boston staff and executives
• Troubleshoot laptops, peripherals, Wi-Fi, and conference-room equipment
• Administer Okta: create accounts, reset MFA, resolve SSO errors
• Manage Google Workspace login, calendar, mail, and Hangouts issues
• Triage and resolve Jira tickets submitted via Slack or the web portal
• Provide basic access troubleshooting for Salesforce and other SaaS apps
• Maintain asset inventory; prepare new-hire equipment; coordinate off-boarding tasks
• Escalate complex problems to EMEA IT or specialized ops teams and track to closure
• Assist with office IT build-out and process improvements as the site scales

• Clear, confident communication-face-to-face, phone, and Slack
• Customer-first mindset; calm under pressure
• Curiosity and persistence in troubleshooting
• Ability to work autonomously yet coordinate with a global team
• Strong time-management and ownership of results
  
  Important Criteria
  Use these checkpoints before moving a candidate forward:
• Okta - at least one year resetting MFA and troubleshooting SSO for multiple SaaS apps.
• Google Workspace - daily admin or Tier-2 support experience.
• On-Site Support - history of deskside and AV troubleshooting for executives.
• Ticket Flow - working in Jira (or ServiceNow/Freshservice) with 20+ tickets a week.
• Communication - can explain fixes clearly to non-technical users

• Install and configure computer systems and applications within the company.
• Update computer operating systems and other important software, as needed.
• Performing routine inspections and upkeep of existing installations.
• Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved.
• Act as the initial point of contact for all computer and system related concerns from employees.
• Assist management in creating training materials pertaining to computer troubleshooting and usage.
• Resolve technical issues related to network interruptions.
• Organize and file documentation pertaining to warranties and instructional guides for computer hardware.
• Deliver IT and related assistance upon request.
• Request any hardware and software purchases necessary.

• CompTIA A+ (Preferred)
• 1 year Tech Support Experience (Preferred)
• Fantastic installation, diagnostic, upgrade, and restoration abilities.
• Excellent vertical and lateral thinking.
• Superb time management skills.
• Clear written and verbal communication.
• Forbearing, flexible, and supportive.
• Proficient with Outlook, Word, Excel, PowerPoint, & Adobe.

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

• Employees will perform all training and job duties remotely (Must reside in IA, KS or MO)
• Positions start at $7.00 per hour with an increase to 18.00 per hour at six months
• Monthly Performance Bonuses available for outstanding merit
• Annual Performance Bonuses based on Individual and Company Performance
• Education Reimbursement for approved IT-related classes and certifications

• 8-hour shifts
• Evening shifts from 12pm - 12am depending on needs
• Weekend Availability: Saturday or Sunday shift is required

• Reliable high-speed internet (minimum 10 Mbps down / 5 Mbps up)
• A dedicated PC or Mac (desktop or laptop) with an available Ethernet connection
• Webcam and audio capabilities for training and team participation via Zoom
• Residency in Kansas, Missouri, or Iowa (applications from other states will not be considered)
• Full-time availability (40 hours per week)
• Up-to-date mobile device

• 6 months to 1 year of IT support experience OR IT-related education (required)
• 1+ year of customer service experience (preferred)
• Familiarity with networking concepts such as TCP/IP, basic IP addressing, DNS settings, and troubleshooting connectivity issues (preferred)