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Amazon hires more than 100,000 seasonal workers in India

By Nithya Bose in Amazon News, posted October 6, 2023

Amazon India has created over 100,000 seasonal jobs across its operations network for the festive season.

These direct and indirect jobs are in cities like Mumbai, Delhi, Pune, Bangalore, Hyderabad, Kolkata, Lucknow, and Chennai.

This move comes ahead of the Amazon Great Indian Festival (GIF), scheduled to commence on October 8, 2023.

Early access for Prime customers will start on Saturday, October 7.

Akhil Saxena, Vice President of Operations, APAC, MENA, LATAM, and WW Customer Service Head at Amazon, said: “We are welcoming an additional workforce of over 100,000 to strengthen our fulfilment, delivery and customer service capabilities and ensure a great shopping experience for millions of customers who are looking forward to shopping with us.

“Beyond elevating customer satisfaction, seasonal hiring plays a vital role in empowering individuals with work opportunities and financial independence, and more importantly, boosting the festive economy.”

These new hires will pick up, pack, ship, deliver customer orders, and offer customer service support.

Amazon's rival Flipkart will generate over 100,000 new job opportunities in its supply chain.

It includes fulfilment and sortation centres and delivery hubs.

It coincides with the 10th edition of its flagship event, The Big Billion Days, starting on October 8.

This competition between e-commerce giants underscores the demand surge during the festive season.

Amazon India has established a robust fulfilment and delivery network with fulfilment centres in 15 states.

It benefited over 1.3 million sellers.

Additionally, it has sortation centres in 19 states, a vast network of Amazon-operated and partner delivery stations, 'I Have Space' partners, and Amazon Flex partners.

As India's e-commerce industry braces for heightened demand during

Staffing solutions company TeamLease predicts an estimated 500,000 new gig worker jobs in ecommerce.

The sector is bracing for a high demand during the festive season.

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It’s primarily in last-mile delivery and warehouse operations.

This reflects a 25 percent increase in gig jobs compared to the previous year.

It signals optimism and an aspiration to foster positive sentiments.

The demand for gig workers, including those in warehousing, last-mile delivery, and call center roles, is higher in Tier-II and Tier-III cities compared to Tier-I cities like Bengaluru, Delhi, Mumbai, and Hyderabad.

This trend reflects the broader economic impact and reach of the e-commerce industry in India.

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