Home » Business News • UK Business News • UK Employment news » Asda Payroll Glitch Affects Nearly 10,000 Workers

Asda Payroll Glitch Affects Nearly 10,000 Workers

By Nithya Bose in Business News, posted March 25, 2024

Nearly 10,000 Asda employees have been affected by a payroll error, receiving inaccurate pay due to an IT glitch.

The glitch has particularly impacted hourly-paid workers.

Reports suggest that some employees were shortchanged by as much as two weeks' wages on their March payslips.

Asda bosses told store managers: “During our payroll checks, we have currently identified around 9,500 hourly paid colleagues who are impacted by incorrect pay, due to what we believe is an issue with a specific holiday calculation as we have moved to our new systems.

"Colleagues’ payslips may not show correctly so please reassure colleagues that we are aware of this and are making the relevant adjustments to ensure that colleagues receive payment by Friday payday."

This issue emerged as Asda is amid a major IT overhaul, named "project future."

It’s aimed at moving away from the systems inherited from its previous owner, Walmart, to a new, state-of-the-art HR system.

Despite the proactive checks to prevent such discrepancies, the glitch still resulted in underpayments for some employees.

The GMB union, representing Asda workers, has raised concerns that some individuals were still underpaid even after corrections were attempted.

Need Career Advice? Get employment skills advice at all levels of your career

An Asda spokesman told The Telegraph: “We recently launched a new HR system and conducted pre-emptive checks to identify any potential issues before colleagues were paid this month.

“These checks found a potential problem with holiday pay that could have resulted in a pay discrepancy for some hourly paid colleagues.

“We have taken immediate and proactive steps to correct this – to help ensure there will be no shortfall in pay for these colleagues this month.

“Project Future will give Asda a world-class IT platform.”

Follow us on YouTube, X, LinkedIn, and Facebook