What Call Center Roles Jobs are in Las Vegas?

Hourly Wage Estimate: $15.46 - $23.19 / hour
Learn more about the benefits offered ( ) for this job.
The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.
**This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).**
**Schedule:**
+ **Full-time position that requires 1 mid / evening shift/per week/on a Monday, Tuesday,** **Wednesday,** **or Thursday 11am- 9pm CST**
+ **1 Saturday per month Hours between 9:00 AM - 3:00 PM CST.**
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Collection Spec
**Job Summary and Qualifications**
**As a Patient Account Collections Specialist you will** **be responsible for** **outbound calls with account follow-up and resolution of patient receivables while providing excellent customer service. This position is work from home; must live within an HCA Healthcare hospital market area.**
**Duties and Responsibilities:**
+ **Refer calls/accounts to** **appropriate parties** **based on customer inquiries. You will spend 90% of your day on the phone.**
+ **Identify** **problem accounts and escalate as** **appropriate** **.**
+ **Update the patient account record to** **identify** **actions taken on the account.**
+ **Work with patients and guarantors to secure payment on outstanding account balances.**
+ **Maintain minimum production standards.**
+ **Achieve passing quality review scores per unit requirements.**
+ **Produce acceptable unit collection volumes.**
+ **Work within company attendance guidelines.**
+ **Provide excellent customer service.**
+ **Work with other team members and management in a professional manner?**
**Qualifications:**
+ **Previous** **Call Center experience preferred.**
+ **Minimum one-year related experience preferred, preferably in healthcare.**
+ **Experience with collections in healthcare revenue space is preferred.**
+ **B** **ILINGUAL is not** **required** **, but a plus**
**Benefits**
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ **Comprehensive benefits** for medical, prescription drug, dental, vision, behavioral health and telemedicine services
+ **Wellbeing support,** including free counseling and referral services
+ **Time away from work** programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
+ **Savings and retirement resources** , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
+ **Education support** through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
+ **Additional benefits** for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits ( Eligibility for benefits may vary by location._**
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**Parallon** provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
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"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you find this opportunity compelling, we encourage you to apply for our Collection Spec opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. **We are interviewing - apply today!**
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.
IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
**Role Purpose:**
+ Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
**Job Responsibilities:**
+ Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
+ Quickly assess the user's issue and provides first level support for problem resolution
+ Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
+ Recognize operational challenges and suggest recommendations to management, as necessary
+ Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am - 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST - 8:00pm EST) under moderate supervision
**Minimum Education & Experience:**
+ High School Diploma or equivalent
+ Pharmacy Technician experience required
+ HIPAA certified
+ Call center experience required (3+ years preferred)
+ Experience in medical claim processing is a plus
+ Bi-lingual (English/Spanish) is a plus
**The pay range for this role is $18.00 per hour.**
**IQVIA** is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
\#LI-CES
\#LI-Remote
\#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled

Responsibilities/Purpose

The Senior Workforce Management and Reporting (WFM) Analyst will be responsible for forecasting, analyzing and reporting on contact volumes and handle times for a multi-skilled contact center and creating schedules that will allow the center to meet its service level, sales, abandonment, training, and budgetary goals. The Sr. WFM Analyst must be proactive, hardworking, and able to meet deadlines within a fast paced and dynamic environment.

Job Functions

• Creates and maintains long and short term forecasts by projecting future contact volume and handle times and analyzing historical trends, overhead, seasonality and marketing schedules to meet/exceed sales and services standards.
• Gathers and analyzes data in regards to hiring, budgeting, and labor related issues for improving service and/or sales and assists with communicating results to management.
• Gathers and analyzes data for shift/holiday bids. Creates and distributes shift/holiday bids that will allow the department to balance labor expenses and customer expectations.
• Creates and adjusts weekly schedules based upon forecasted contact volume and handle times. Creates and maintains annual vacation schedules based upon forecasts and training needs. Gathers and analyzes data for approval to schedule time off and overtime based upon the active forecast and intraday.
• Ensures that service level, occupancy, abandonment, and cost per minute goals are met by monitoring and making adjustments to schedules based upon the active forecast and intraday statistics. Assists with monitoring activities and assures that agents are adhering to their posted schedules.
• Responds to all requests from management and supervisors professionally and in a timely manner.
• Shifts contact volume based upon intraday between different workgroups and contact centers.
• Assists in the timely delivery of all departmental productivity reports. Creates custom reports for management based upon their requests and department needs. Pro-actively analyzes and reports contact center statistics to improve service and labor cost. Tracks statistics for all department pilots and projects.
• Assists in scheduling trainings, buzz sessions, briefings, team meetings and all other off phone activities based upon the active forecast and intraday statistics.
• Maintains agent information within all departmental databases.
• Assists with the attendance tracking and payroll to ensure timeliness and accuracy is at the highest standard.

Essential Requirements

• Education: High school graduate.
• Experience: 3 years contact center experience and 1 year customer service oriented job experience. Familiarity with reporting and WFM software.
• Abilities:
  • Must be able to type.
  • Must have a thorough knowledge of the WFM processes including forecasting, scheduling and daily management.
  • Intermediate level of Microsoft Office programs (Excel, PowerPoint, and Word).
  • Excellent leadership, organizational, listening, interpersonal, analytical, written and verbal communication skills required.
  • Must have good mathematical skills and a basic understanding of call center and workforce management terminology and call center productivity metrics.
  • Must demonstrate an upbeat and positive disposition.
  • Must be highly motivated, proactive individual and independent thinker.
  • Must be able to handle multiple tasks in a high volume, fast paced environment.
  • Must be able to motivate and inspire the team to achieve desired results.
  • Knowledge of computer, telecommunications functions and systems, customer service and telemarketing. Excellent, developmental and motivational skills required.
• Desired Skills:
  • Some knowledge of IEX or other scheduling software, SQL, VB and Showcase preferred but not required.
  • Reservations or Front Desk experience preferred but not required.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

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**It's Always a Great Day at Zions Bancorporation!**
We are transforming what it means to work for a financial institution. Our people are what set us apart and make us great. Together we are building a culture that values diversity, celebrates growth, and creates a place of belonging for all our team members. We are committed to helping our people grow, develop, and advance in their careers - 33% of our job openings are filled by internal candidates. Our Workforce of the Future, Diversity, Equity, and Inclusion (DEI) programs, and Up-Skilling initiatives will open doors for you to build your network across the organization, strengthen your technical and soft skills, and give you opportunities to volunteer in the local communities that we serve. We believe that investing in your success and well-being is an investment in our customers and our business.
**Your Purpose**
+ Help every customer feel valued by your words and actions
+ Inspire our customers to tell someone about their positive experience
+ Deliver meaningful solutions for our customers through inbound phone interactions
+ Seek to add value to each customers' experience by sharing your knowledge of our products and services
+ Develop your skills and knowledge in technology, banking, and leadership to help grow your career
+ Build meaningful relationships with our customers
**What You Can Expect**
+ 100% fully remote position (requires internet connection and workspace free from distractions)
+ 13 week virtual online training that begins Wednesday, September 2 at 8:00 am PDT
+ Paid training hours Monday-Friday, 8:00 am-4:30 pm PDT
+ You must be able to attend 100% of the 13-week training
+ **Starting hourly wage of $17.75**
+ Are you bilingual in Spanish? Upon completion of training and passing a Spanish language assessment, you will receive an additional .75 per hour.
+ After 6 months or less of proven performance, you are eligible for cross training and an additional .75 per hour.
+ Milestone Bonus at 6 months ($500), 12 months ($1,000), and 18 months ($1,500)
+ Flexibility to help you balance life and work; full-time and flexible shifts available after training
**What Makes You a Great Fit?**
+ **_You must live within 90 miles of a NV location_**
+ Passion to serve others, learn continuously, and contribute positively to our culture
+ Enjoy interacting with customers using your outstanding communication skills
+ Experience helping customers solve problems, educate on products/services, and putting the customer first
+ Knowledge of banking and financial services, a plus
+ Knowledge of various computer software, ability to navigate multiple systems, and strong keyboarding skills
+ High School diploma or equivalent
**Don't meet every requirement? Studies have shown women and historically marginalized populations are not as likely to apply to jobs unless they meet each qualification. We are dedicated to building a diverse, equitable, and inclusive workplace. If this job appeals to you but your past experience doesn't align perfectly with the qualifications in the job description, we encourage you to apply anyway. You may be a great fit for Zions Bancorporation.**
**What Makes Us a Great Fit?**
+ Culture committed to your success
+ 100% remote, work from home - save money, save commute time
+ Competitive pay, plus monthly incentive opportunities
+ Medical, Dental and Vision Insurance - START DAY ONE!
+ Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
+ Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
+ Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
+ 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
+ Mental health benefits including coaching and therapy sessions
+ Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
+ Employee Ambassador preferred banking products
+ Monthly contests to keep things fun and rewarding
+ Professional development/leadership development opportunities.
**Testimonials: See yourself at Zions**
_"When I started here at the Call Center, I thought I would only give this a three-month try but getting to know the people I work with, found a work family which I felt I had to be a part of. Fourteen years later, I'm still here because of the wonderful work environment that was afforded to me!"_
_"Zions Bank is so willing to invest in people, and if you want to accomplish something here the leadership will help you every step of the way. I have had nothing but support and encouragement throughout my time here and have been given an opportunity to truly make Zions Bank my career."_
**Req ID:**
Equal Opportunity Employer
It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.
If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at , Mon.-Fri. between 9 a.m. - 5 p.m. MST.
Click here to view applicable Federal, State and/or local employment law posters.

Pediatrix Medical Group in Summerlin, NV is seeking a BC/BE pediatrician with current or recent hospital in-patient experience to join our well-established pediatric hospitalist team. This role supports a 34-bed pediatric floor and a 12-bed PICU with academic affiliation.

Rounding in the hospital with call from home, full subspecialty support, and collaboration with a neonatology team for NICU/newborn care are key aspects of the position.

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**Salary:** $32000/Yearly
**Company Summary**
**Base Pay:** $32,000
**On-Target Earnings:** $70,000 ($15.00/hr base pay with uncapped commission, top earners $100k+)
Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves **100% inbound calls** from new and existing customers. **No** **outbounding, no cold calling. Ever.**
**Must live in Baton Rouge, LA or surrounding area**
**Job Duties and Responsibilities**
**What You'll Do:**
+ Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
+ Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
+ Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.
**What's in it for You:**
+ **Uncapped Earning Potential:** High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
+ **Career Growth:** Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
+ **Incredible Incentives** : High-value rewards program including exciting trips & prizes.
+ **Comprehensive Benefits:** Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
+ **Exclusive Perks:** Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.
**Skills, Experience and Requirements**
+ **Minimum 1 year of experience in a quota-carrying sales role required.**
+ Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
+ Full-time; hours may include evenings, weekends or holidays.
+ High school diploma/GED required; Associate's or Bachelor's degree a plus.
+ Pre-employment screen.
+ Smartphone/device with active network connection.
+ Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors.
+ _Employee responsible for all setup costs (except where required by law)._
**Benefits:**
From versatile health perks to new career opportunities, check out our benefits on our careers website ( .
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement ( , Pay Transparency ( , EEOC Know Your Rights (English ( /Spanish ( )
**Benefits**
From versatile health perks to new career opportunities, check out our benefits on our careers website ( .
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement ( , Pay Transparency ( , EEOC Know Your Rights (English ( /Spanish ( )