What Jpmorgan Chase Jobs are in Dallas?
Showing 336 Jpmorgan Chase jobs in Dallas
Job Description
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of commercial banking and be the reason our clients choose to stay with us. Embrace the challenge and be part of a diverse and inclusive team that values growth and community impact. Your journey to success starts here!
As a Client Success Regional Manager within the Commercial Bank, you will lead a team of Client Service Managers dedicated to providing best-in-class service to our clients. You will play a crucial role in managing relationships, driving change, and enhancing the client experience. We value a culture of trust, transparency, and integrity, and we are committed to your professional growth and development. Join us in making a positive impact on our clients and the wider community.
**Job Responsibilities**
+ Anticipate and manage work volumes, adhering to established policies and deadlines
+ Collaborate with stakeholders to effectively resolve client issues / escalations
+ Analyze and interpret client data to identify trends and develop department strategy
+ Drive change initiatives, business strategy and technology enhancements programs
+ Manage in dynamic, high-pressure environments and contribute to business resiliency planning
+ Attract, develop and retain top talent. Coach and engage - to drive performance
+ Evaluate team and individual performance to achieve business objectives. Nurture diverse and inclusive work culture
+ Build and maintain a culture of trust, transparency and integrity
+ Identify opportunities for use of digital tools to offer self-service solutions with a high degree of success
+ Solicit feedback on product and service offerings in an effort to continuously adapt to the ever-changing commercial banking landscape
+ Ensures teams proactively consult with clients using regular client relationship reviews, educating them on self-service tools and influencing adoption
**Required Qualifications, Skills and Capabilities**
+ Comprehensive knowledge of Treasury Services and/or Custom Card products
+ Data Analytics & Change Management experience - including presenting finding
+ Ability to influence others without direct supervision
+ Ability to provide quantifiable management reporting & present findings
+ Project Management & Execution
+ Excellent verbal, written, interpersonal, presentation, negotiating and organizational skills
+ Strategic thinking with the ability to adapt to change
+ Demonstrated team building skills and ability to work in a team environment
+ 6+ years of client facing work experience
+ Delivering Coaching and Feedback/People Management
+ Ability to motivate cross-functional teams and interact with all levels of the organization including senior management, sales, IT, operations and product management, banking, implementation, service, KYC, liquidity, merchant, card, credit, legal, compliance, etc.
**Preferred Qualifications, skills and capabilities**
+ Previous Team Management Experience
+ Bachelor of Science or Business Administration Degree and/or 6+ years equivalent work experience
+ Google G suites / Microsoft Office adept
**Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.**
+ Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more
+ Help the community through expansive volunteer opportunities
+ Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Some travel required (20%) to visit clients and internal partners.
Please note this role is not eligible for employer immigration sponsorship.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
As a Client Success Regional Manager within the Commercial Bank, you will lead a team of Client Service Managers dedicated to providing best-in-class service to our clients. You will play a crucial role in managing relationships, driving change, and enhancing the client experience. We value a culture of trust, transparency, and integrity, and we are committed to your professional growth and development. Join us in making a positive impact on our clients and the wider community.
**Job Responsibilities**
+ Anticipate and manage work volumes, adhering to established policies and deadlines
+ Collaborate with stakeholders to effectively resolve client issues / escalations
+ Analyze and interpret client data to identify trends and develop department strategy
+ Drive change initiatives, business strategy and technology enhancements programs
+ Manage in dynamic, high-pressure environments and contribute to business resiliency planning
+ Attract, develop and retain top talent. Coach and engage - to drive performance
+ Evaluate team and individual performance to achieve business objectives. Nurture diverse and inclusive work culture
+ Build and maintain a culture of trust, transparency and integrity
+ Identify opportunities for use of digital tools to offer self-service solutions with a high degree of success
+ Solicit feedback on product and service offerings in an effort to continuously adapt to the ever-changing commercial banking landscape
+ Ensures teams proactively consult with clients using regular client relationship reviews, educating them on self-service tools and influencing adoption
**Required Qualifications, Skills and Capabilities**
+ Comprehensive knowledge of Treasury Services and/or Custom Card products
+ Data Analytics & Change Management experience - including presenting finding
+ Ability to influence others without direct supervision
+ Ability to provide quantifiable management reporting & present findings
+ Project Management & Execution
+ Excellent verbal, written, interpersonal, presentation, negotiating and organizational skills
+ Strategic thinking with the ability to adapt to change
+ Demonstrated team building skills and ability to work in a team environment
+ 6+ years of client facing work experience
+ Delivering Coaching and Feedback/People Management
+ Ability to motivate cross-functional teams and interact with all levels of the organization including senior management, sales, IT, operations and product management, banking, implementation, service, KYC, liquidity, merchant, card, credit, legal, compliance, etc.
**Preferred Qualifications, skills and capabilities**
+ Previous Team Management Experience
+ Bachelor of Science or Business Administration Degree and/or 6+ years equivalent work experience
+ Google G suites / Microsoft Office adept
**Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.**
+ Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more
+ Help the community through expansive volunteer opportunities
+ Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Some travel required (20%) to visit clients and internal partners.
Please note this role is not eligible for employer immigration sponsorship.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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Job Description
Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
As a Lead Site Reliability Engineer at JPMorgan Chase within the Infrastructure Platforms, Web Hosting team , you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issue facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.
**Job responsibilities**
+ Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
+ Leads initiatives to improve the reliability and stability of web Hosting platforms using data-driven analytics to improve service levels
+ Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
+ Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
+ **Uses enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.**
+ Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
+ Provides comprehensive and ongoing guidance, tools, and solutions to support the firms' growth
+ Works toward becoming an expert on the applications and platforms under your influence while understanding their interdependencies and limitations
+ Documents and shares knowledge within your organization via internal forums and communities of practice
+ **Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., CI/CD quality checks, test/validation automation, and operational readiness), ensuring traceability/auditability, resiliency, and security controls.**
**Required qualifications, capabilities, and skills**
+ Formal training or certification on site reliability engineering concepts and 5+ years applied experience
+ Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
+ Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform
+ **Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.**
+ Advanced knowledge and experience in observability, monitoring, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Cloudwatch, Splunk, etc.
+ **Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.**
+ Strong knowledge and hands-on experience in SDLC process and software development
+ Fluency in one programming language like Python, Ansible etc
+ Strong communication skills with ability to mentor and educate others on site reliability principles and practices
+ Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
**Preferred qualifications, capabilities, and skills**
+ AWS/Azure Exposure (Understanding and working experience in AWS/Azure applications, and understanding of resiliency, scalability, observability, monitoring etc,)
+ Experience as SRE in complex and mission critical applications involving multitude of components of varying technical generations
+ Exposure in AI/ML
+ Drive to self-educate and evaluate new technology
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
As a Lead Site Reliability Engineer at JPMorgan Chase within the Infrastructure Platforms, Web Hosting team , you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issue facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.
**Job responsibilities**
+ Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
+ Leads initiatives to improve the reliability and stability of web Hosting platforms using data-driven analytics to improve service levels
+ Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
+ Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
+ **Uses enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.**
+ Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
+ Provides comprehensive and ongoing guidance, tools, and solutions to support the firms' growth
+ Works toward becoming an expert on the applications and platforms under your influence while understanding their interdependencies and limitations
+ Documents and shares knowledge within your organization via internal forums and communities of practice
+ **Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., CI/CD quality checks, test/validation automation, and operational readiness), ensuring traceability/auditability, resiliency, and security controls.**
**Required qualifications, capabilities, and skills**
+ Formal training or certification on site reliability engineering concepts and 5+ years applied experience
+ Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
+ Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform
+ **Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.**
+ Advanced knowledge and experience in observability, monitoring, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Cloudwatch, Splunk, etc.
+ **Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.**
+ Strong knowledge and hands-on experience in SDLC process and software development
+ Fluency in one programming language like Python, Ansible etc
+ Strong communication skills with ability to mentor and educate others on site reliability principles and practices
+ Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
**Preferred qualifications, capabilities, and skills**
+ AWS/Azure Exposure (Understanding and working experience in AWS/Azure applications, and understanding of resiliency, scalability, observability, monitoring etc,)
+ Experience as SRE in complex and mission critical applications involving multitude of components of varying technical generations
+ Exposure in AI/ML
+ Drive to self-educate and evaluate new technology
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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Job Description
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2
Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in AE NBA Photon , you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
**Job responsibilities**
+ Develops a product strategy and product vision that delivers value to customers
+ Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
+ Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
+ Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
+ Set and evolve baselines for Spring Boot 3.x, Spring Cloud, Spring Security, WebFlux vs. MVC, GraphQL schema conventions
+ Define and govern REST (OpenAPI-first, contract tests, versioning/deprecation SLAs) and GraphQL (SDL-first, schema registry/checks, persisted queries, deprecation policy).
+ Define SLIs/SLOs and enforce error budgets, timeouts, retries with backoff/jitter, circuit breakers, bulkheads. Observability with OpenTelemetry (traces/metrics/logs), RED/USE dashboards; track p95/p99 latency and MTTR. Topic naming/versioning, partition/replica policy, compaction/retention, schema evolution (Avro/Protobuf), idempotency and ordering guidance.
+ Define Security OAuth2/OIDC, mTLS, JWT claim standards, resolver-level auth for GraphQL; secrets management integration.
+ Prioritize by cost of delay, reliability risk, developer productivity impact, and TCO; document ADRs for major choices.
**Required qualifications, capabilities, and skills**
+ 5+ years of experience or equivalent expertise in product management or a relevant domain area
+ Advanced knowledge of the product development life cycle, design, and data analytics
+ Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
+ Formal training or certification on software engineering concepts and 5+ years of applied experience
+ Experience in product management or a relevant domain area
+ 5+ years in technical product management or engineering leadership; prior Java developer experience
+ Hands-on experience with: Java 17+, Spring Boot 3.x, Spring Cloud, Spring Security, WebFlux vs. MVC, Resilience4j, Spring Data JPA/R2DBC. Kafka: partitions/consumer groups, compaction/retention, schema evolution, idempotency, lag management. GraphQL: schema design/federation, persisted queries, query limits, N+1 mitigation (DataLoader).
+ Proven delivery of API/schema governance, versioning/deprecation, and CI policy gates.
+ Strong SRE practices: SLIs/SLOs, error budgets, OpenTelemetry, data-driven post-incident improvements.
+ Developer productivity: time-to-first-hello-world, framework adoption, migration cycle time.
+ Reliability/performance: SLO attainment, p95/p99 latency, error budget burn, Kafka consumer lag, GraphQL query cost/failure rates. Governance: contract test coverage, schema validation pass rate, deprecations completed within SLA
**Preferred qualifications, capabilities, and skills**
+ Demonstrated prior experience working in a highly matrixed, complex organization
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
As a Product Manager in AE NBA Photon , you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
**Job responsibilities**
+ Develops a product strategy and product vision that delivers value to customers
+ Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
+ Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
+ Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
+ Set and evolve baselines for Spring Boot 3.x, Spring Cloud, Spring Security, WebFlux vs. MVC, GraphQL schema conventions
+ Define and govern REST (OpenAPI-first, contract tests, versioning/deprecation SLAs) and GraphQL (SDL-first, schema registry/checks, persisted queries, deprecation policy).
+ Define SLIs/SLOs and enforce error budgets, timeouts, retries with backoff/jitter, circuit breakers, bulkheads. Observability with OpenTelemetry (traces/metrics/logs), RED/USE dashboards; track p95/p99 latency and MTTR. Topic naming/versioning, partition/replica policy, compaction/retention, schema evolution (Avro/Protobuf), idempotency and ordering guidance.
+ Define Security OAuth2/OIDC, mTLS, JWT claim standards, resolver-level auth for GraphQL; secrets management integration.
+ Prioritize by cost of delay, reliability risk, developer productivity impact, and TCO; document ADRs for major choices.
**Required qualifications, capabilities, and skills**
+ 5+ years of experience or equivalent expertise in product management or a relevant domain area
+ Advanced knowledge of the product development life cycle, design, and data analytics
+ Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
+ Formal training or certification on software engineering concepts and 5+ years of applied experience
+ Experience in product management or a relevant domain area
+ 5+ years in technical product management or engineering leadership; prior Java developer experience
+ Hands-on experience with: Java 17+, Spring Boot 3.x, Spring Cloud, Spring Security, WebFlux vs. MVC, Resilience4j, Spring Data JPA/R2DBC. Kafka: partitions/consumer groups, compaction/retention, schema evolution, idempotency, lag management. GraphQL: schema design/federation, persisted queries, query limits, N+1 mitigation (DataLoader).
+ Proven delivery of API/schema governance, versioning/deprecation, and CI policy gates.
+ Strong SRE practices: SLIs/SLOs, error budgets, OpenTelemetry, data-driven post-incident improvements.
+ Developer productivity: time-to-first-hello-world, framework adoption, migration cycle time.
+ Reliability/performance: SLO attainment, p95/p99 latency, error budget burn, Kafka consumer lag, GraphQL query cost/failure rates. Governance: contract test coverage, schema validation pass rate, deprecations completed within SLA
**Preferred qualifications, capabilities, and skills**
+ Demonstrated prior experience working in a highly matrixed, complex organization
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Is this job a match or a miss?
Apply Now
3
Site Reliability Engineer (Multiple Positions Available)
75026 Plano
JPMorgan Chase
Posted 16 days ago
Job Viewed
Job Description
DESCRIPTION:
Duties: Build automations using programming languages to reduce manual effort. Define and collect metrics from systems and applications using industry-standard applications or custom-built processes. Design and develop visualizations of system health. Respond to incidents of system instability or unavailability, diagnosing problems, writing software to resolve issues, and performing Root Cause Analyses to determine the reason for an outage. Perform system logging analysis to ensure application stability. Troubleshoot system and network issues to find potential areas for improvement. Manage and troubleshoot public cloud applications.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Electrical Engineering, Electronic Engineering, Computer Science or related field of study plus 7 years of experience in the job offered or as Site Reliability Engineer, Technical Lead, SharePoint Administrator, Software Analyst, Software Developer, or related occupation. The employer will alternatively accept a Master's degree in Electrical Engineering, Electronic Engineering, Computer Science or related field of study plus 5 years of experience in the job offered or as Site Reliability Engineer, Technical Lead, SharePoint Administrator, Software Analyst, Software Developer, or related occupation.
Skills Required: This position requires experience with the following: system monitoring and log analysis using Grafana, Dynatrace, Prometheus, Datadog, or Splunk; utilizing incident management, application instability and problem remediation using Root Cause Analysis, incident retrospectives and implementing site reliability within an application and platform; developing and integrating APIs and automating tasks using Python, Java, Spring Boot, or .NET; automating infrastructure as code for deployments using Terraform and Ansible; Utilizing white and black box monitoring to identify issues before impacting users; improving reliability, service level objective alerting, and ensuring systems meet defined reliability goals and telemetry collection using tools including Grafana, Dynatrace, Prometheus, CloudWatch, or Splunk for faster incident response and improved user experience; continuous integration and continuous software delivery using Jenkins and Terraform; container and container orchestration, including ECS, Kubernetes, and Docker for production deployment and system maintenance; Troubleshooting common networking technologies and issues, including Transmission Control Protocol/Internet Protocol (TCP/IP), API communications and client server computing to diagnose, resolve applications and system failures; cloud computing with providers such as Google Compute Runtime, Amazon Web Services, or Microsoft Azure.
Job Location: 8181 Communications Pkwy, Plano, TX 75024.
Full-Time.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Duties: Build automations using programming languages to reduce manual effort. Define and collect metrics from systems and applications using industry-standard applications or custom-built processes. Design and develop visualizations of system health. Respond to incidents of system instability or unavailability, diagnosing problems, writing software to resolve issues, and performing Root Cause Analyses to determine the reason for an outage. Perform system logging analysis to ensure application stability. Troubleshoot system and network issues to find potential areas for improvement. Manage and troubleshoot public cloud applications.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Electrical Engineering, Electronic Engineering, Computer Science or related field of study plus 7 years of experience in the job offered or as Site Reliability Engineer, Technical Lead, SharePoint Administrator, Software Analyst, Software Developer, or related occupation. The employer will alternatively accept a Master's degree in Electrical Engineering, Electronic Engineering, Computer Science or related field of study plus 5 years of experience in the job offered or as Site Reliability Engineer, Technical Lead, SharePoint Administrator, Software Analyst, Software Developer, or related occupation.
Skills Required: This position requires experience with the following: system monitoring and log analysis using Grafana, Dynatrace, Prometheus, Datadog, or Splunk; utilizing incident management, application instability and problem remediation using Root Cause Analysis, incident retrospectives and implementing site reliability within an application and platform; developing and integrating APIs and automating tasks using Python, Java, Spring Boot, or .NET; automating infrastructure as code for deployments using Terraform and Ansible; Utilizing white and black box monitoring to identify issues before impacting users; improving reliability, service level objective alerting, and ensuring systems meet defined reliability goals and telemetry collection using tools including Grafana, Dynatrace, Prometheus, CloudWatch, or Splunk for faster incident response and improved user experience; continuous integration and continuous software delivery using Jenkins and Terraform; container and container orchestration, including ECS, Kubernetes, and Docker for production deployment and system maintenance; Troubleshooting common networking technologies and issues, including Transmission Control Protocol/Internet Protocol (TCP/IP), API communications and client server computing to diagnose, resolve applications and system failures; cloud computing with providers such as Google Compute Runtime, Amazon Web Services, or Microsoft Azure.
Job Location: 8181 Communications Pkwy, Plano, TX 75024.
Full-Time.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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4
Job Description
If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.
As a Director of Software Engineering at JPMorganChase within the Deposits team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.
Job Responsibilities
+ Leads technology and process implementations to achieve functional technology objectives
+ Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
+ Sets direction and governance for agentic AI-enabled engineering and SDLC/TLM automation within a technical area to drive measurable improvements in speed, quality, and operational outcomes (e.g., AI-orchestrated delivery workflows, release readiness controls, automated test modernization, and incident triage acceleration), while establishing guardrails for validation, security, resiliency, traceability, and reuse across teams.
+ Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives at scale.
+ Sets direction for reliability engineering practices within a technical area, including SLO/SLI definition, error budgets, capacity planning, and resilient design patterns aligned to business outcomes.
+ Establishes observability standards across services (metrics, logs, traces, dashboards, alerting) to accelerate detection, triage, and remediation while reducing toil and repeat incidents.
+ Drives end-to-end engineering decisions by assessing downstream impacts across integrated platforms, data flows, and dependent systems, and aligning changes to enterprise resiliency and risk expectations.
+ Influences peer leaders and senior stakeholders across the business, product, and technology teams
Required qualifications, capabilities, and skills
+ Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
+ Strong understanding of end-to-end system behavior and downstream impacts, including dependency management, data integrity considerations, back-pressure/capacity constraints, and failure-mode analysis across integrated services.
+ Experience developing or leading cross-functional teams of technologists
+ Experience with hiring, developing, and recognizing talent
+ Experience leading adoption of agentic AI-enabled engineering practices (using enterprise-authorized tools within the work environment) across teams, including defining operating expectations (human-in-the-loop validation, quality gates), measuring outcomes, and ensuring secure handling of sensitive inputs/outputs.
+ Strong understanding of responsible AI use and control expectations in engineering workflows, including data sensitivity, resiliency/security implications, and governance; ability to influence leaders on safe scaling patterns and reuse.
+ Practical cloud native experience
+ Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
As a Director of Software Engineering at JPMorganChase within the Deposits team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.
Job Responsibilities
+ Leads technology and process implementations to achieve functional technology objectives
+ Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
+ Sets direction and governance for agentic AI-enabled engineering and SDLC/TLM automation within a technical area to drive measurable improvements in speed, quality, and operational outcomes (e.g., AI-orchestrated delivery workflows, release readiness controls, automated test modernization, and incident triage acceleration), while establishing guardrails for validation, security, resiliency, traceability, and reuse across teams.
+ Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives at scale.
+ Sets direction for reliability engineering practices within a technical area, including SLO/SLI definition, error budgets, capacity planning, and resilient design patterns aligned to business outcomes.
+ Establishes observability standards across services (metrics, logs, traces, dashboards, alerting) to accelerate detection, triage, and remediation while reducing toil and repeat incidents.
+ Drives end-to-end engineering decisions by assessing downstream impacts across integrated platforms, data flows, and dependent systems, and aligning changes to enterprise resiliency and risk expectations.
+ Influences peer leaders and senior stakeholders across the business, product, and technology teams
Required qualifications, capabilities, and skills
+ Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
+ Strong understanding of end-to-end system behavior and downstream impacts, including dependency management, data integrity considerations, back-pressure/capacity constraints, and failure-mode analysis across integrated services.
+ Experience developing or leading cross-functional teams of technologists
+ Experience with hiring, developing, and recognizing talent
+ Experience leading adoption of agentic AI-enabled engineering practices (using enterprise-authorized tools within the work environment) across teams, including defining operating expectations (human-in-the-loop validation, quality gates), measuring outcomes, and ensuring secure handling of sensitive inputs/outputs.
+ Strong understanding of responsible AI use and control expectations in engineering workflows, including data sensitivity, resiliency/security implications, and governance; ability to influence leaders on safe scaling patterns and reuse.
+ Practical cloud native experience
+ Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Is this job a match or a miss?
Apply Now
5
Job Description
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Corporate Sector - Finance/ GFT - Tech Invest Governance team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
**Job responsibilities**
+ Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
+ Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
+ Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
+ Uses enterprise-authorized AI capabilities within the work environment to speed up incident triage and trend analysis from operational signals, validating outpus and handling operational data according to sensitivity security requirements
+ Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
+ Investigate and resolve data-related incidents, including quality issues, performance problems, and connectivity failures
+ Perform root cause analysis on production issues and implement preventive measures to reduce future occurrences
+ Applies resuse-first, AI-assisted practices within incident/problem/change routines to identify recurring interruption patterns and support validated remedation actions aligned to resiliency and security expectations
+ Knowledge building and gathering that results in KT articles, processes, and documentation
+ Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
**Required qualifications, capabilities, and skills**
+ 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
+ Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
+ Demonstrates experience using enterprise-authorized AI capabilities within the work environment to support production support workflows with strong validation habits and awareness of data sensitivity
+ Experience in observability and monitoring tools and techniques specifically in Dynatrace, Grafana and Splunk including configuration, integration and analysis of application and infrastructure metrics
+ Ability to review and validate AI-assisted incident recommendations before action, escalating when uncertain and following operational and security expectations
+ Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
**Preferred qualifications, capabilities, and skills**
+ Experience with one or more general purpose programming languages and/or automation scripting
+ Working understanding of public cloud
+ Understanding of AWS services (EC2, IAM, S3, Lambda, CloudFormation, etc.) architecture, and best practices
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
As a Technology Support III team member in Corporate Sector - Finance/ GFT - Tech Invest Governance team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
**Job responsibilities**
+ Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
+ Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
+ Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
+ Uses enterprise-authorized AI capabilities within the work environment to speed up incident triage and trend analysis from operational signals, validating outpus and handling operational data according to sensitivity security requirements
+ Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
+ Investigate and resolve data-related incidents, including quality issues, performance problems, and connectivity failures
+ Perform root cause analysis on production issues and implement preventive measures to reduce future occurrences
+ Applies resuse-first, AI-assisted practices within incident/problem/change routines to identify recurring interruption patterns and support validated remedation actions aligned to resiliency and security expectations
+ Knowledge building and gathering that results in KT articles, processes, and documentation
+ Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
**Required qualifications, capabilities, and skills**
+ 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
+ Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
+ Demonstrates experience using enterprise-authorized AI capabilities within the work environment to support production support workflows with strong validation habits and awareness of data sensitivity
+ Experience in observability and monitoring tools and techniques specifically in Dynatrace, Grafana and Splunk including configuration, integration and analysis of application and infrastructure metrics
+ Ability to review and validate AI-assisted incident recommendations before action, escalating when uncertain and following operational and security expectations
+ Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
**Preferred qualifications, capabilities, and skills**
+ Experience with one or more general purpose programming languages and/or automation scripting
+ Working understanding of public cloud
+ Understanding of AWS services (EC2, IAM, S3, Lambda, CloudFormation, etc.) architecture, and best practices
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Is this job a match or a miss?
Apply Now
6
Job Description
As a Marketing Automation Senior Associate, you will manage and optimize multi-channel marketing campaigns in Marketo. You will play an important role in building campaigns, ensuring compliance, and collaborating with cross-functional partners to achieve marketing objectives
Join our Commercial & Investment Bank (CIB) Marketing Automation team as a Senior Associate supporting global marketing initiatives. You'll manage and optimize end-to-end campaigns primarily in Marketo, ensuring compliance with email privacy regulations and maintaining strict controls. This role requires strong independent work, documentation skills, and the ability to collaborate across time zones.
**Job Responsibilities:**
+ Build, execute, and optimize multi-channel marketing campaigns in Marketo.
+ Implement and document marketing automation workflows, including lead scoring and audience segmentation.
+ Ensure all activities comply with privacy regulations (CAN-SPAM, GDPR, etc.).
+ Collaborate with cross-functional teams and provide clear campaign documentation.
+ Analyze campaign performance and recommend improvements and innovations.
+ Support integration with other MarTech tools.
**Required Qualifications, Capabilities and Skills:**
+ Bachelor's degree or equivalent experience.
+ 3+ years in digital marketing automation (Marketo preferred; Marketing Cloud a plus).
+ Experience with Salesforce CRM and Stensul preferred.
+ Strong project management, analytical, and documentation skills.
+ Ability to work independently and maintain high standards of control and compliance.
+ Excellent communication and collaboration skills.
**Preferred Qualifications, Capabilities and Skills:**
+ Experience with Salesforce CRM and Stensul preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Chicago,IL $76,000.00 - $130,000.00 / year
Join our Commercial & Investment Bank (CIB) Marketing Automation team as a Senior Associate supporting global marketing initiatives. You'll manage and optimize end-to-end campaigns primarily in Marketo, ensuring compliance with email privacy regulations and maintaining strict controls. This role requires strong independent work, documentation skills, and the ability to collaborate across time zones.
**Job Responsibilities:**
+ Build, execute, and optimize multi-channel marketing campaigns in Marketo.
+ Implement and document marketing automation workflows, including lead scoring and audience segmentation.
+ Ensure all activities comply with privacy regulations (CAN-SPAM, GDPR, etc.).
+ Collaborate with cross-functional teams and provide clear campaign documentation.
+ Analyze campaign performance and recommend improvements and innovations.
+ Support integration with other MarTech tools.
**Required Qualifications, Capabilities and Skills:**
+ Bachelor's degree or equivalent experience.
+ 3+ years in digital marketing automation (Marketo preferred; Marketing Cloud a plus).
+ Experience with Salesforce CRM and Stensul preferred.
+ Strong project management, analytical, and documentation skills.
+ Ability to work independently and maintain high standards of control and compliance.
+ Excellent communication and collaboration skills.
**Preferred Qualifications, Capabilities and Skills:**
+ Experience with Salesforce CRM and Stensul preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Chicago,IL $76,000.00 - $130,000.00 / year
Is this job a match or a miss?
Apply Now
7
Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Merchant Services Platform team, you are an integral part of the team that innovates new product offerings, grows the business and leads the end-to-end product life cycle. As a product leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. You will be responsible for researching industry trends, assessing the competitive landscape, and identifying best practices to deliver optimal solutions that meet client needs and payment brand requirements for global processing. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
**Job responsibilities**
+ Provide design and thought leadership within the team to develop solutions that align with business requirements, utilizing established integration patterns.
+ Conduct research and analyze industry trends to evaluate the competitive landscape and identify best practices.
+ Identify optimal solutions that fulfill client needs and meet payment brand requirements for global processing.
+ Collaborate with data modelers to create clear specifications for use by clients and delivery teams.
+ Lead the testing of interface designs to ensure they meet objectives; Work closely with delivery teams to ensure specifications are implemented as intended; Establish metrics to evaluate the effectiveness of solutions.
+ Monitor product performance through reports, dashboards, and periodic stakeholder reviews.
+ Design product platforms with APIs, services, and data-driven insights that deliver world-class experiences across payments processing, with an emphasis on funding.
+ Collaborate with internal partners to maintain a leadership position for JPMorgan payment services in merchant processing funding.
+ Provide a clear, documented vision and scope via use cases, product requirements, epics, and stories to support agile scrum teams.
+ Manage the product roadmap, balancing stakeholder inputs and thin-sliced release outputs.
+ Design a product architecture that reduces time-to-market for new features, simplifies internal/external dependencies, and scales to a global environment.
**Required qualifications, capabilities, and skills**
+ 5+ years of experience or equivalent expertise in product management or a relevant domain area
+ Advanced knowledge of the product development life cycle, design, and data analytics
+ Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
+ Identify potential roadblocks and develop recommendations for delivery issues, change requests, pre-release testing, and production issues
+ Partner with teams (product, technology, operations, client advocacy, controls) to manage resourcing, controls, readiness, and go-to-market plans
+ Graduate degree or equivalent practical experience
+ Critical thinking skills and demonstrated ability with analytics
+ Strong experience with card networks and payment brand rules and regulations, specifications, and interchange, as well as value-added services such as tokenization and 3DS
+ Extensive experience in merchant acquiring, with international experience
+ Strong experience in payments product development or platform transformation
+ Experience with modern technology stacks, including cloud, big data, microservices, APIs, etc.
**Preferred qualifications, capabilities, and skills**
+ Demonstrated prior experience working in a highly matrixed, complex organization
+ Proven track record of managing new product launches or transformations of mission-critical payment platforms
+ Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives
+ Strong ability to analyze opportunities and problems, recommend solutions, and communicate effectively and confidently (both verbal and written)
+ Strong influencing and partnership skills to drive cross-functional teams
+ Ability to productively work in a matrix management organization; Positive, team-oriented attitude and inspiring skills are a must; Approximately 20% travel can be expected.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
As a Product Manager in Merchant Services Platform team, you are an integral part of the team that innovates new product offerings, grows the business and leads the end-to-end product life cycle. As a product leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. You will be responsible for researching industry trends, assessing the competitive landscape, and identifying best practices to deliver optimal solutions that meet client needs and payment brand requirements for global processing. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
**Job responsibilities**
+ Provide design and thought leadership within the team to develop solutions that align with business requirements, utilizing established integration patterns.
+ Conduct research and analyze industry trends to evaluate the competitive landscape and identify best practices.
+ Identify optimal solutions that fulfill client needs and meet payment brand requirements for global processing.
+ Collaborate with data modelers to create clear specifications for use by clients and delivery teams.
+ Lead the testing of interface designs to ensure they meet objectives; Work closely with delivery teams to ensure specifications are implemented as intended; Establish metrics to evaluate the effectiveness of solutions.
+ Monitor product performance through reports, dashboards, and periodic stakeholder reviews.
+ Design product platforms with APIs, services, and data-driven insights that deliver world-class experiences across payments processing, with an emphasis on funding.
+ Collaborate with internal partners to maintain a leadership position for JPMorgan payment services in merchant processing funding.
+ Provide a clear, documented vision and scope via use cases, product requirements, epics, and stories to support agile scrum teams.
+ Manage the product roadmap, balancing stakeholder inputs and thin-sliced release outputs.
+ Design a product architecture that reduces time-to-market for new features, simplifies internal/external dependencies, and scales to a global environment.
**Required qualifications, capabilities, and skills**
+ 5+ years of experience or equivalent expertise in product management or a relevant domain area
+ Advanced knowledge of the product development life cycle, design, and data analytics
+ Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
+ Identify potential roadblocks and develop recommendations for delivery issues, change requests, pre-release testing, and production issues
+ Partner with teams (product, technology, operations, client advocacy, controls) to manage resourcing, controls, readiness, and go-to-market plans
+ Graduate degree or equivalent practical experience
+ Critical thinking skills and demonstrated ability with analytics
+ Strong experience with card networks and payment brand rules and regulations, specifications, and interchange, as well as value-added services such as tokenization and 3DS
+ Extensive experience in merchant acquiring, with international experience
+ Strong experience in payments product development or platform transformation
+ Experience with modern technology stacks, including cloud, big data, microservices, APIs, etc.
**Preferred qualifications, capabilities, and skills**
+ Demonstrated prior experience working in a highly matrixed, complex organization
+ Proven track record of managing new product launches or transformations of mission-critical payment platforms
+ Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives
+ Strong ability to analyze opportunities and problems, recommend solutions, and communicate effectively and confidently (both verbal and written)
+ Strong influencing and partnership skills to drive cross-functional teams
+ Ability to productively work in a matrix management organization; Positive, team-oriented attitude and inspiring skills are a must; Approximately 20% travel can be expected.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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8
Job Description
**Organization Description**
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
**Job Description**
The Global Trusts & Estates Practice is an integral part of the services we offer to clients. With over 170 years of experience in serving as a corporate fiduciary for families, it is important that our Trusts and Estates services are delivered by the most capable people, with technical experience as well as the ability to interact
well with a variety of types of families and individuals. When JPMorgan is appointed as corporate executor or trustee of a trust includable in the gross estate of the decedent for estate tax purposes.
JP Morgan Chase & Co. is a leading global financial services firm with assets of more than $2 trillion, over 260,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking Commercial Banking, Consumer and Community Banking. Through collaboration, intellectual curiosity and creativity, you can accomplish extraordinary things at J.P. Morgan. Our people do outstanding work by partnering with clients and each other to generate positive change in our local and global communities every single day. We are committed to your growth and development. We offer opportunities across all of our businesses that can take you in any direction you want to go and leaders who will support you in getting there.
The J.P. Morgan Private Bank offers high net worth individuals and families personalized, comprehensive financial solutions that integrate sophisticated investment management, capital markets, trusts & estates and banking capabilities. For over 7 consecutive years we have been voted number 1 in the U.S. for overall private banking services by Euromoney, and we have been specifically recognized for our succession planning, advice and trust services.
**Job Responsibilities:**
+ Work with the Account Opening Group to open estate or trust accounts.
+ Interpret the governing instrument and applicable law to ensure the proper set-up of account records, including payments, fee schedules (when appropriate) and tax records. Communicate with beneficiaries and co-executors or co-trustees to outline administrative procedures.
+ Analyze Wills and trust documents for legal, tax, administrative and investment issues and coordinate delivery of services.
+ Handle ongoing day to day administration of accounts, and proactively manage account base in an effort to avoid and minimize service and operational issues.
+ Utilize risk management tools, such as the overdraft report, daily transaction report, Administrative Review, and the Investment Systems to ensure that all exceptions are properly addressed and kept to a minimum.
+ Knowledge of trust and estate law, income, transfer, and generation skipping taxation, with ability to apply that knowledge to post-mortem planning exercises and account administration.
+ Work with Tax Officers and trust counsel to resolve tax issues.
+ Knowledge of internal procedures involving distributions, account maintenance, account opening/closing, Investment Systems and Annual Reviews, and management of overdrafts - is a plus.
**Client Relationship Management:**
+ Develop relationships with beneficiaries and advisors in order to have appropriate knowledge to carry out the decedent and or grantor's purposes and meet the needs of the beneficiaries.
+ Assist the Trust Officer to maintain current information on beneficiaries and their changing needs and circumstances in order to prudently carry out the firm's fiduciary duties and to provide superior client service.
+ Assist Trust Officer to partner with client's other advisors (attorney, accountant); highly respected by external professional advisor community.
+ Develop, retain and deepen client relationships.
**New Business:**
+ Assist the Estate Officer and partner with Wealth Advisors, Bankers, Investors, and Trust Officers to grow the trust and estate business. This includes participating in team discussions and strategy around structuring, pricing and closing trust and estate services including: estates, family trusts, charitable trusts, and specialized Delaware trusts.
+ Cross-selling of JPM products/services; maintain and develop strategies for increasing business with current clients; professional advisor cultivation.
**Educational/Administrative:**
+ The specialized and ever changing nature of the Trust and Estate practice requires that Trust Administrators devote a significant amount of time to personal development and training.
+ Training at JPMorgan consists of reading the fiduciary materials which are circulated to each Estate Administrator, attending in-house and external seminars and taking required Proficiency Training courses offered internally on a quarterly basis.
+ Coaching and training junior members of the team, especially in fundamental trust, estate and tax concepts.
**Required Qualifications, Skills and Capabilities**
+ Bachelor's degree required
+ Relevant years of experience in the trust and estates industry
+ Advanced degree such as JD, industry certification such as Certified Trust and Financial Advisor (CTFA) or paralegal certificate, with paralegal experience in trust and estate practice preferred.
+ Experience in the administration and support of trust and estates including general understanding of fiduciary products and concepts, including legal, tax and investments knowledge
+ Problem Solving/Risk Management - takes initiative, decisive, accountable, exhibits critical analysis and judgment
+ Client Servicing - client knowledge, client relationships, proactive communication
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
**Job Description**
The Global Trusts & Estates Practice is an integral part of the services we offer to clients. With over 170 years of experience in serving as a corporate fiduciary for families, it is important that our Trusts and Estates services are delivered by the most capable people, with technical experience as well as the ability to interact
well with a variety of types of families and individuals. When JPMorgan is appointed as corporate executor or trustee of a trust includable in the gross estate of the decedent for estate tax purposes.
JP Morgan Chase & Co. is a leading global financial services firm with assets of more than $2 trillion, over 260,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking Commercial Banking, Consumer and Community Banking. Through collaboration, intellectual curiosity and creativity, you can accomplish extraordinary things at J.P. Morgan. Our people do outstanding work by partnering with clients and each other to generate positive change in our local and global communities every single day. We are committed to your growth and development. We offer opportunities across all of our businesses that can take you in any direction you want to go and leaders who will support you in getting there.
The J.P. Morgan Private Bank offers high net worth individuals and families personalized, comprehensive financial solutions that integrate sophisticated investment management, capital markets, trusts & estates and banking capabilities. For over 7 consecutive years we have been voted number 1 in the U.S. for overall private banking services by Euromoney, and we have been specifically recognized for our succession planning, advice and trust services.
**Job Responsibilities:**
+ Work with the Account Opening Group to open estate or trust accounts.
+ Interpret the governing instrument and applicable law to ensure the proper set-up of account records, including payments, fee schedules (when appropriate) and tax records. Communicate with beneficiaries and co-executors or co-trustees to outline administrative procedures.
+ Analyze Wills and trust documents for legal, tax, administrative and investment issues and coordinate delivery of services.
+ Handle ongoing day to day administration of accounts, and proactively manage account base in an effort to avoid and minimize service and operational issues.
+ Utilize risk management tools, such as the overdraft report, daily transaction report, Administrative Review, and the Investment Systems to ensure that all exceptions are properly addressed and kept to a minimum.
+ Knowledge of trust and estate law, income, transfer, and generation skipping taxation, with ability to apply that knowledge to post-mortem planning exercises and account administration.
+ Work with Tax Officers and trust counsel to resolve tax issues.
+ Knowledge of internal procedures involving distributions, account maintenance, account opening/closing, Investment Systems and Annual Reviews, and management of overdrafts - is a plus.
**Client Relationship Management:**
+ Develop relationships with beneficiaries and advisors in order to have appropriate knowledge to carry out the decedent and or grantor's purposes and meet the needs of the beneficiaries.
+ Assist the Trust Officer to maintain current information on beneficiaries and their changing needs and circumstances in order to prudently carry out the firm's fiduciary duties and to provide superior client service.
+ Assist Trust Officer to partner with client's other advisors (attorney, accountant); highly respected by external professional advisor community.
+ Develop, retain and deepen client relationships.
**New Business:**
+ Assist the Estate Officer and partner with Wealth Advisors, Bankers, Investors, and Trust Officers to grow the trust and estate business. This includes participating in team discussions and strategy around structuring, pricing and closing trust and estate services including: estates, family trusts, charitable trusts, and specialized Delaware trusts.
+ Cross-selling of JPM products/services; maintain and develop strategies for increasing business with current clients; professional advisor cultivation.
**Educational/Administrative:**
+ The specialized and ever changing nature of the Trust and Estate practice requires that Trust Administrators devote a significant amount of time to personal development and training.
+ Training at JPMorgan consists of reading the fiduciary materials which are circulated to each Estate Administrator, attending in-house and external seminars and taking required Proficiency Training courses offered internally on a quarterly basis.
+ Coaching and training junior members of the team, especially in fundamental trust, estate and tax concepts.
**Required Qualifications, Skills and Capabilities**
+ Bachelor's degree required
+ Relevant years of experience in the trust and estates industry
+ Advanced degree such as JD, industry certification such as Certified Trust and Financial Advisor (CTFA) or paralegal certificate, with paralegal experience in trust and estate practice preferred.
+ Experience in the administration and support of trust and estates including general understanding of fiduciary products and concepts, including legal, tax and investments knowledge
+ Problem Solving/Risk Management - takes initiative, decisive, accountable, exhibits critical analysis and judgment
+ Client Servicing - client knowledge, client relationships, proactive communication
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Is this job a match or a miss?
Apply Now
9