What Wynn Resorts Jobs are in Las Vegas?

The General Manager is responsible for upholding Wynn fine dining standard while providing strategic direction to the outlet’s leadership. Additionally, the GM is responsible for maintaining operational standards and collaborating to support the development of management and hourly employees. The GM ensures seamless execution of services, operational efficiency, and financial performance while maintaining Wynn’s business objectives. This role follows direction from the Wynn executive team to enhance service and the overall guest experience.

• Maintain the restaurant’s facility to ensure all areas are visibly immaculate and presentable as design intended.
• Approach daily business and staffing forecasts from an entrepreneurial perspective to create the best-in-class hospitality experience.
• Manage the restaurant’s labor relations matters compliant with the collective bargaining agreement (CBA).
• Hold weekly operations meetings for the front of the house and culinary management team to debrief the week’s forecast, priority arrival/VIP list, restaurant events, and other important operational agendas.
• Ensure that the cost of goods sold is aligned within the budget.
• Direct and manage pre-shift topics to include operational details, VIP reservations, positive employee recognition, and service opportunities.
• Create a work environment that promotes teamwork, mutual respect, and employee satisfaction.
• Monitor fiscal budgets and the long-term development of the operation, regarding revenue, costs, hourly labor, and other expenses, in accordance with Wynn Las Vegas Standards.
• Conduct sales analysis on a regular basis and recommending opportunities to improve menu mix and associated costs.
• Correct any deviations from service procedures swiftly through on-the-job training, one-on-ones and testing.
• Establish and maintain positive relationships/rapport with all (internal/external) guests, focusing efforts to exceed guest expectations at every opportunity.
• Populate nightly reports and record daily details of operation for the executive team to review.

• Create and sustain a service training to establish the best-in-class dining experience.
• Identify and anticipate guests’ needs and expectations, while fulfilling Wynn’s Brand Values.
• Participate in service training along with the venue’s management to achieve target net promoter score (Medallia).
• Act as a visible presence in the restaurant, engaging with guests and ensuring satisfaction.
• Request feedback and gather specific information (cleanliness, food quality, service) concerning the dining experience.
• Be knowledgeable in all aspects of the work environment (hotel, other departments, etc.) to ensure all guest inquiries are handled properly.
• Address all guests’ requests (verbal, online, Medallia, etc.) and handle complaints in a satisfying and timely manner.
• Create and manage the dining time target for various party sizes to maintain ideal pace of dining experience.
• Provide personalized service to media and VIP guests, ensuring all pertinent departments in the operation are aware of these individuals and their notes.

• Provide supervision, direction, and leadership to the management team/staff to achieve and exceed department goals.
• Delegate tasks equitably among the restaurant management team, while mentoring and introducing different aspects of the operations.
• Develop and share with the team the vision for the venue, customer service goals, and financial objectives.
• Coach, motivate, counsel and evaluate management staff and encourage their participation in decision-making.
• Aid in staff hiring, training, and development for both managers and line-level positions. Create operational manuals and relay proper information to all departments to ensure all employees are on the same page and hold team members accountable for their actions.
• Provide testing (written, verbal, instructional) to all team members to ensure important information is being understood.
• Assess service standards and arrange training sessions and refresher courses for management staff in coordination with the outlet trainer.
• Promote a work environment where employees feel empowered, valued, safe, and respected.

• Consistently review, modify, and implement changes to all relevant operational avenues (menus, service, costs) to amplify profitability.
• Continually think of creative ideas to enhance the restaurant’s image, service standards, and revenue streams daily. Interact with other pertinent departments within the hotel to ensure assistance is always provided when needed.
• Attend department and inter-department meetings and share relevant information.
• Encourage good relationships, promote team collaboration, and ensure effective two-way and multicultural communications between all departments.
• Adhere to the company policies and procedures and comply with the Code of Conduct.
• Follow SNHD health and OHSA safety standards, while striving for constant improvement to avoid health and injury hazards for our guests and employees alike.

• Experience: Minimum of two years’ experience as a General Manager similar supervisory within a luxury fine dining and/or social dining, high volume restaurant.
• Language Abilities: Fluent in English
• Knowledge: Excellent knowledge of food, beverages, cost control, and reporting (P&L’s).
• Social Media: Instagram savvy and Facebook.
• Licenses: Able to obtain and maintain any licensing or active work cards pertinent to the job, including but not limited to a valid health card, hearing test, or alcohol awareness card.
• Education: Secondary school diploma or above; bachelor’s degree in hospitality management is preferred.
• Computer Skills: Proficient in Microsoft Office, Outlook, POS (Micros), purchasing software, warehouse requisition software, time-keeping software, SevenRooms host system (or relatable host system).
• Physical requirements: Ability to stand long hours at a time.
• Appearance: Maintain a clean and professional appearance including attire, adhering to the Wynn standards.

• Experience with fine dining and/or social dining restaurants food and beverage operations (ideally service, culinary and beverage).
• Experience with pre-openings, planning and project management.
• Passion and knowledge for service, food and beverage.
• Must possess outstanding leadership, organizational, interpersonal and administrative skills, as well as excellent attention to detail with a true focus on the entire guest experience.
• Self-motivated, organized, confident, friendly and polite.
• Team player who responds quickly to demands and thrives in a high‑pressure work environment.
• Able to work all shifts and be flexible regarding work schedules according to business demands.

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Wynn Resorts is seeking an experienced Senior Product Manager to lead the guest-facing digital ecosystem across Wynn properties. You will own the Mobile App and a suite of Non-Room Booking experiences such as Dining, Entertainment, Spa/Wellness, and Concierge services, coordinating across brands and vendors to deliver integrated experiences that drive revenue and guest satisfaction.

Reporting to the Executive Director of IT Product & Project Management, you will define portfolio strategy, set

Wynn Resorts in Las Vegas seeks a Vice President of Far East Marketing to lead player development, acquire new high-end guests, and grow casino revenues while ensuring retention across communications channels. You will partner with Casino Marketing to execute events and promotions targeted at Far East markets.

The ideal candidate has exceptional customer service, strong leadership, and the ability to plan strategic in-market events with Mandarin/Cantonese language skills.

Wynn Resorts is seeking a creative, design-minded Creative Director to partner with the Senior Vice President of Food & Beverage Development on the design, sourcing, and selection of the operating supplies and equipment that define the guest experience in our F&B outlets. Working alongside the SVP, resort operators, the in-house Design & Development team, and a global network of artisans, fabricators, and vendors, this role helps shape every key touchpoint — uniforms, menus, china, glass and silver, service ware, and signature accessories — across Wynn Las Vegas, Encore, and Wynn Al Marjan Island. The ideal candidate brings refined taste, a strong creative point of view, and the discipline to translate concept intent into beautifully executed, operationally sound assets that uphold the Wynn standard of luxury. This role demands a strong team player who is equally a strong self-starter — someone who thrives with limited direct oversight, champions their own initiatives, and partners seamlessly across creative, operations, and vendor teams.

• Partner with the SVP to design, source, and select operating supplies and equipment that elevate the guest experience across every F&B touchpoint.
• Lead creative development for uniforms, menus, china, glass and silver, service ware, and other guest-facing items, ensuring alignment with each outlet's concept, narrative, and brand standards.
• Collaborate with restaurant operators, executive chefs, and the in-house Design & Development team to translate concept intent into tangible, on‑brand products.
• Build and manage relationships with artisans, designers, manufacturers, and specialty vendors around the world; identify new sources of craft, quality, and innovation.
• Develop creative direction, mood boards, samples, and selection presentations that align stakeholders and secure executive approvals.
• Oversee the sample and prototype process, including review meetings, refinement cycles, and final selections.
• Maintain a curated library of approved suppliers, finishes, materials, and signature pieces that reflect the Wynn standard of luxury.
• Balance creative ambition with operational realities — durability, replenishment, lead times, cost, and back‑of‑house workflow.
• Stay ahead of trends in luxury hospitality, craft, materials, and product design; bring forward fresh ideas that keep Wynn distinctive.
• Represent F&B Development with senior leadership, design partners, and key vendors in a manner consistent with the Wynn brand.
• Other job duties as assigned.

• Minimum of five to seven years of progressive experience in luxury hospitality, F&B development, design, retail buying, or a related creative discipline; luxury hospitality strongly preferred.
• Demonstrated creative eye and refined sense of taste; portfolio or examples of design or sourcing work strongly preferred.
• Experience sourcing and developing custom product — tabletop, uniforms, menus, or comparable touchpoints — with artisans, manufacturers, or design partners.
• Strong project leadership skills, with the ability to drive multiple complex selections and approvals in parallel.
• Excellent verbal, written, and visual communication skills; comfortable presenting to and influencing executive stakeholders.
• Strong team player and equally strong self-starter who thrives with limited direct oversight; brings forward ideas, owns outcomes, and partners effectively across disciplines.
• Excellent problem‑solving and critical‑thinking abilities.
• In‑depth knowledge of luxury design, craftsmanship, and current trends in hospitality product and guest experience.
• Proficiency in Microsoft Office; familiarity with design software (Adobe Creative Suite) or image‑based AI tools is a plus.
• Willingness to travel 20% or more, including internationally to vendors, factories, and Wynn Al Marjan Island.
• Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

We seek an experienced Senior Product Manager to lead our guest-facing digital ecosystem, owning the Mobile App and a comprehensive portfolio of Non-Room Booking Experiences (Dining, Entertainment, Spa/Wellness, and Concierge services) across multiple Wynn properties. This is a strategic role requiring portfolio-level product thinking, cross-property coordination, vendor partnership management, and the ability to balance new feature development with optimization and platform integration. The successful candidate will drive revenue impact, enhance guest satisfaction, and ensure seamless, integrated experiences across our digital touchpoints and physical properties.

Reports To: Executive Director of IT Product & Project Management

• Own the strategic vision and roadmap for the guest-facing mobile ecosystem: Mobile App, Dining/F&B, Entertainment/Ticketing, Spa/Wellness, and Concierge experiences
• Define portfolio-level strategy balancing new feature development, optimization of existing experiences, and seamless platform integration across property brands (WLV, EBH, WRL)
• Establish OKRs and success metrics aligned to guest satisfaction, revenue impact, adoption rates, and operational efficiency
• Conduct competitive analysis and market research; identify emerging trends and opportunities to differentiate guest experiences

• Coordinate across product, engineering, design, operations, and business teams; establish clear working agreements and decision-making frameworks
• Manage dependencies and integration points between mobile app and multiple service experiences; resolve conflicts and ensure cohesive architecture
• Drive alignment on prioritization, scope, and trade-offs across competing initiatives and stakeholder interests
• Facilitate strategic decision-making and escalate conflicts that require leadership input

• Establish consistent guest experience standards and brand guidelines across WLV, EBH, WRL, and other properties
• Balance enterprise-wide platform consistency with localized property needs and brand differentiation
• Coordinate phased rollouts and launches across multiple properties; ensure readiness and consistent execution

• Conduct deep user research and gather feedback from guests, operational teams, and business stakeholders across multiple properties
• Synthesize insights to identify pain points, opportunities, and emerging guest needs across dining, entertainment, wellness, and concierge services
• Lead user research initiatives (surveys, interviews, usability testing) to validate concepts and measure experience improvements

• Manage relationships with external vendors and service providers (reservation systems, payment processors, dining platforms, ticketing systems, etc.)
• Negotiate vendor contracts and SLAs; ensure vendor roadmaps align with strategic priorities and timelines
• Oversee technical integrations and resolve interoperability challenges between mobile app and backend service systems
• Evaluate vendor performance against KPIs; elevate issues and manage remediation

• Define business cases for major initiatives; quantify expected revenue impact, cost savings, and guest satisfaction improvements
• Monitor portfolio performance: mobile app adoption, transaction volume, guest satisfaction scores, revenue per transaction, conversion rates
• Conduct post-launch reviews; analyze data to identify optimization opportunities and inform future roadmap decisions
• Present portfolio performance, ROI, and strategic recommendations to executive leadership

• Own end-to-end delivery of major initiatives: from concept through design, development, testing, and multi-property launch
• Define requirements, acceptance criteria, and success metrics for each initiative; track progress and manage schedule/scope changes
• Coordinate multi-property rollouts; ensure operations readiness, training, and go-live communication
• Drive continuous improvement through iterative releases and A/B testing; measure impact and iterate based on data

• Bachelor's degree in Business, Computer Science, Engineering, or related field; MBA preferred
• 7+ years of product management, program management, or digital product leadership experience
• 3+ years managing multiple products or services portfolio; experience with cross-functional program orchestration
• Proven track record shipping complex, integrated digital experiences; demonstrated ability to balance competing priorities and manage dependencies
• Strong experience managing external vendors, partners, and SLAs; comfort with contract negotiation
• Demonstrated ability to influence across teams without direct authority; exceptional stakeholder management and communication skills
• Strong analytical and business acumen; ability to build ROI cases, synthesize data, and drive decisions with metrics
• Experience with mobile-first digital products and/or guest-facing consumer platforms
• Comfort with matrixed organizations and influence-based leadership; proven ability to lead without direct reports

• Experience in hospitality, travel, entertainment, or hospitality technology sectors
• Track record managing digital products across multiple brands, locations, or properties
• Experience with revenue-impacting product decisions; understanding of hospitality monetization (bookings, F&B, ancillary services)
• Familiarity with payment systems, reservation systems, or complex service integration architectures
• Demonstrated success with A/B testing, user research, and data-driven optimization
• Experience scaling digital products from early stage to enterprise scale

• Portfolio & Program Thinking – Ability to manage complex, interdependent workstreams; balance competing priorities with clear strategic rationale
• Stakeholder Leadership – Exceptional ability to influence across teams, build consensus, and lead without direct authority
• Strategic Communication – Clear articulation of vision, roadmap, and trade-offs to diverse audiences (executives, operations, engineers, vendors)
• Business Acumen – Deep understanding of revenue drivers, cost structures, and ROI; ability to quantify business impact
• User-Centric Design – Passion for guest experience; commitment to understanding user needs and measuring satisfaction
• Vendor & Partnership Management – Strong negotiation skills; ability to establish clear expectations and hold vendors accountable
• Execution Excellence – Track record of shipping complex initiatives on time, within scope, and to quality standards
• Systems Thinking – Ability to see connections between mobile app, multiple service experiences, and backend systems; design for integration

• Ability to sit at a desk and work in an office environment for extended periods
• Frequent virtual and in-person communication: video calls, phone meetings, presentations to leadership
• Travel to multiple Wynn properties for stakeholder meetings, user research, and cross-property coordination (estimated 15-20%)
• Ability to manage ambiguity and respond quickly to strategic or operational changes

• Established clear portfolio strategy and roadmap; achieved alignment and buy-in from all key stakeholders
• Delivered 2-3 major integrated features or experience improvements; demonstrated revenue impact or guest satisfaction gains
• Increased mobile app adoption and/or transaction volume across multiple properties
• Established consistent experience standards across WLV, EBH, WRL; balanced brand consistency with property differentiation
• Built effective cross-functional working teams and established clear decision frameworks
• Successfully managed vendor relationships and integrations; resolved critical technical or operational issues
• Quantified portfolio ROI; demonstrated clear business value to executive leadership

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Wynn Las Vegas is seeking a General Manager to uphold Wynn fine dining standards while directing the outlet's leadership and operations. The GM will drive seamless guest experiences, financial performance, and staff development, reporting to Wynn executive leadership.

Responsibilities include maintaining immaculate facilities, forecasting staffing, managing costs and CBA compliance, leading weekly meetings, coaching managers, and ensuring exceptional service for all guests, VIPs and media.

Wynn Resorts is seeking a Creative Director in Las Vegas to enhance guest experiences through the design and selection of operating supplies and equipment in our Food & Beverage outlets. This role collaborates closely with the Senior Vice President and various teams to ensure alignment with the brand standards of luxury.

The ideal candidate should have 5-7 years of progressive experience in luxury hospitality or a related creative field, strong project leadership skills, and a refined sense of taste. Proficiency in Microsoft Office and familiarity with design software is preferred.