25,179 Wynn Resorts jobs in the United States

Join our dynamic team as a Customer Service Representative and play a crucial role in ensuring customer satisfaction and loyalty. This position offers the opportunity to interact with diverse customers and provide exceptional service.

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints and issues to ensure a positive experience.
• Process orders, returns, and exchanges accurately.
• Maintain customer records and update information as needed.
• Collaborate with other departments to address customer needs effectively.

• Excellent communication skills and a customer-centric approach.
• Ability to multitask and prioritize tasks efficiently.
• Proficiency in using CRM software and other customer service tools.
• Previous experience in a customer service role is preferred.

• High school diploma or equivalent.
• Proven track record of delivering high-quality customer service.
• Strong problem-solving skills and attention to detail.

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Positive and inclusive work environment.
• Employee discounts and perks.

A customer service role involves being the frontline representative of a company, addressing customer inquiries, resolving issues, and ensuring a positive experience. Core responsibilities include responding to customer queries via phone, email, chat, or in-person, troubleshooting problems, processing orders, and providing product or service information. The role demands excellent communication skills, patience, and empathy to handle diverse customer needs and complaints effectively. Representatives must listen actively, clarify concerns, and offer solutions promptly while maintaining professionalism, even under pressure. Familiarity with company policies, products, and CRM systems is essential for accurate and efficient service. Problem-solving skills are critical for resolving issues like refunds, exchanges, or technical difficulties. The role often involves collaborating with other departments to ensure customer satisfaction and may include upselling or cross-selling to enhance the customer experience. A successful customer service professional builds trust, fosters loyalty, and contributes to the company’s reputation. Adaptability, time management, and a customer-centric mindset are key to thriving in this dynamic role, which often serves as the bridge between a business and its clients, directly impacting retention and brand perception.

Job Summary:
We are seeking an experienced and results-oriented Project Manager to lead and manage projects from inception through completion. The ideal candidate will be responsible for coordinating internal teams and external stakeholders to deliver projects that meet business goals, timelines, and budget constraints. This role requires a strategic thinker with excellent communication, problem-solving, and leadership skills who can manage multiple priorities in a fast-paced environment.

Key Responsibilities:
* Define project scope, goals, deliverables, and success criteria in collaboration with senior management and stakeholders.
* Develop comprehensive project plans, schedules, resource allocations, and budgets.
* Lead cross-functional project teams, ensuring timely task completion and alignment with project goals.
* Identify project risks, develop mitigation strategies, and manage changes in scope, schedule, or budget.
* Track and report project performance using appropriate tools and KPIs.
* Manage stakeholder expectations and maintain effective communication throughout the project lifecycle.
* Organize and lead project meetings, including kick-offs, stand-ups, and retrospectives.
* Ensure compliance with company policies, procedures, and quality standards.
* Evaluate project outcomes and prepare post-project reports and analysis.

Qualifications:
* Bachelor’s degree in Project Management, Business, Engineering, Computer Science, or a related field.
* 3–7 years of experience in project management (specific industry experience is a plus).
* Project Management Professional (PMP), PRINCE2, or equivalent certification is strongly preferred.
* Proficiency with project management tools such as Microsoft Project, Asana, Trello, Jira, or similar.
* Strong leadership, negotiation, and conflict-resolution skills.
* Excellent organizational and time management abilities.
* Experience with Agile/Scrum, Waterfall, or hybrid methodologies.
* Strong written and verbal communication skills.

Preferred Qualifications:
* Master’s degree in a related field.
* Agile certifications (e.g., Certified ScrumMaster, SAFe).
* Experience managing vendor relationships and third-party integrations.
* Technical background or familiarity with [industry-specific technologies/tools].

Key Competencies:
* Strategic Thinking
* Stakeholder Management
* Risk Management
* Communication and Influence
* Problem Solving
* Budgeting and Financial Acumen
* Adaptability and Resilience
* Team Leadership

Working Conditions:
* Standard office hours, with flexibility depending on project demands.
* Remote or hybrid work options may be available.
* Occasional travel may be required.

Employee Benefits:
We believe in rewarding our team with competitive compensation and a comprehensive benefits package that promotes well-being, work-life balance, and professional growth.
Core Benefits:
* Competitive salary with performance-based bonuses
* Health, dental, and vision insurance
* Life and accidental death insurance
* Paid time off (vacation, sick days, personal days)
* Paid holidays
* Retirement plan with company match (e.g., 401(k))
* Short-term and long-term disability coverage
* Employee wellness programs
Professional Development:
* Annual training and development allowance
* Reimbursement for certification and continuing education
* Internal mobility and career growth opportunities
* Access to conferences, workshops, and industry events
Work-Life Balance & Perks:
* Flexible work hours and remote work options
* Employee Assistance Program (EAP)
* Team-building activities and off-site retreats
* Casual dress code
* Recognition and rewards programs
* Parental leave and family support policies
Closing Statement:
If you are enthusiastic about Project Management and eager to join a forward-thinking team, we encourage you to apply.

EEO Statement:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

• Inputting and Processing Data: Entering data from various sources, such as paper documents or digital files, into computer systems or databases.

• Verifying Data Accuracy: Comparing data against source documents and correcting any errors or discrepancies to ensure information is correct.

• Updating Records: Maintaining and updating existing records in databases or spreadsheets.

• Organizing Information: Arranging data into appropriate file systems or spreadsheets for efficient management.

• Generating Reports: Creating summaries or reports based on the collected and organized data.

• Maintaining Confidentiality: Adhering to protocols for protecting sensitive or confidential information.

Key Skills and Qualifications

• Typing Skills: Fast and accurate typing is essential.

• Attention to Detail: Meticulous attention to detail is crucial for data accuracy and quality control.

• Computer Proficiency: Strong knowledge of Microsoft Office Suite, especially Excel, is a common requirement.

• Organizational Skills: Ability to prioritize and manage tasks, often in a fast-paced environment.

• Communication Skills: Good verbal and written communication skills are beneficial.

• Education: A high school diploma is generally required, with some employers preferring an associate's or bachelor's degree.

Mitchell Tees, in Pittsford Vermont, is looking to assist our sales and customer service team. We provide custom swag, signs, and sports to a wide customer base. We work hard to develop relationships with the intention of being a one stop shop for clients. We are in search of a friendly and professional Front Desk Receptionist to serve as the director of first impressions in the office. The ideal candidate will possess excellent communication skills, a strong organizational ability, and a commitment to providing exceptional customer service. This role involves managing front desk operations, handling administrative tasks in the office, and ensuring a welcoming environment for all guests. We need someone with a positive attitude, an abundance of energy, and 100% attendance so that we can promote individual and business growth in the office.