What Customer Service Jobs are in Boston?

**Customer Service Call Center Associate (Inbound/Outbound)**
+ **Location:** Stoughton, MA
+ **Pay:** $21.00 per hour
+ **Job Type:** Full-Time | Contract-to-Hire
+ **Schedule:** Monday-Friday | 8:30 AM - 4:30 PM (35 hours/week)
**Position Summary**
The Customer Service Associate is an integral member of the team. Associates are responsible for handling a high volume of inbound and outbound calls while providing accurate information, resolving inquiries, and delivering outstanding customer service.
This role works closely with multiple departments throughout the organization and requires the ability to multitask, navigate several computer systems, and communicate professionally with consumers.
**What You'll Do**
+ Handle high-volume inbound and outbound customer calls
+ Provide information regarding the company's programs and services
+ Resolve customer questions during the first interaction whenever possible
+ Research customer accounts using multiple computer systems
+ Document all interactions accurately while speaking with customers
+ Learn and apply program policies, procedures, and training materials
+ Partner with internal departments to resolve consumer issues
+ Deliver compassionate, professional, and solution-oriented customer service
+ Maintain confidentiality while handling sensitive information
**Required Qualifications**
+ High school diploma or GED or higher
+ Strong customer service and communication skills
+ Comfortable using multiple computer applications simultaneously
+ Prior office based customer service skills taking and/or receiving calls required
+ Reliable attendance and punctuality
+ Previous call center experience or experience handling high-volume inbound customer service calls preferred not required
+ Bilingual is a plus
**Training & Work Schedule**
+ Full-time, 35 hours per week
+ Monday-Friday
+ 8:30 AM-4:30 PM
+ **100% onsite training for the first 3 months in Stoughton, MA**
+ Contract-to-hire opportunity with long-term growth potential
**Why Join?**
+ Competitive starting pay of **$21.00/hour**
+ Opportunity to become a permanent employee
+ Meaningful work supporting individuals with disabilities
+ Stable Monday-Friday schedule
+ Collaborative team environment
+ Company-provided computer equipment
+ Career growth within a respected nonprofit organization
**Ideal Candidate**
We're looking for candidates who:
+ Enjoy helping people over the phone
+ Thrive in a fast-paced call center environment
+ Can confidently navigate multiple computer systems
+ Learn new information quickly
+ Stay calm and professional during challenging conversations
+ Are seeking a long-term career opportunity
**Hiring Process**
+ In-person interviews
+ Standard screening and assessment for all candidates
+ Multiple openings available
+ Target start dates: **August 21 or August 31**
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice ( .
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
+ Assist customers with questions and recommendations
+ Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customer service and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
800 S Franklin Street, Suite 2,Holbrook,Massachusetts 02343
32472
Family Dollar
From:
15
To:
15.5

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a **Customer Service Lead** !
**Overview:**
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
**Key Responsibilities:**
+ Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
+ Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
+ Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
+ Coordinate meal and break periods and monitor schedule adherence.
**Requirements:**
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
**Come join our team. You're going to like it here!**
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
**Base Pay:** $16 per hour - $16 per hour
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Location** 00027 - Natick
**Posting Number** P
**Address** 321 A. Speen Street
**Zip Code** 01760
**Position Type** Regular Part-Time
**Career Site Category** Store Associate
**Position Category** Retail Store
**Base Pay** $16 - $16 per hour

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
**Job Description:**
_Winchester Hospital is a 5x Magnet designated, Top Massachusetts recognized 223-bed regional hospital that is the leading provider of comprehensive health care services in the northwest suburban Boston area._
As a Customer Service Representative, this position is responsible for representing Winchester Hospital, Satellite facilities, and The Physicians Answering Service customers to the public, patients, and internally in a busy environment.
**KNOWLEDGE, SKILLS, AND ABILITIES**
+ High school diploma preferred
+ Must be able to type a minimum of 30 words per minute
+ Previous customer and answering service experience preferred
+ Excellent communication skills
+ Accurate spelling skills
+ Must be good team member
+ Able to interact with various levels of management, physicians, and other healthcare providers
**PRINCIPAL FUNCTIONS**
+ Exemplifies Winchester Hospital's values and Service Excellence standards.
+ Commits to making every encounter with patients, patient's family, co-workers, physicians and other customers the best that it can be.
+ Must be able to operate a PC Windows-based computer and related equipment
+ Answers and completes external and internal calls for Winchester Hospital and Answering Service customers.
+ Monitors medical and non-medical emergency alarm system. Must be able to learn and operate various emergency codes and unique dispatch processes.
+ Provides answering service to approximately 200 physicians.
+ Utilizes overhead paging system to locate physicians and
announce emergency codes
Founded in 2019, our system brings together academic medical centers and teaching hospitals, community and specialty hospitals, primary and specialty care, behavioral health and home care services, and more than 5,900 physicians and 36,000 employees to care for more than 1.7 million patients in communities across Eastern Massachusetts and Southern New Hampshire. Together, we are changing healthcare for the better.
**Pay Range:**
$19.05 - $25.64
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity Employer/Veterans/Disabled**

Job Description
RESPONSIBILTIES:
Answering Dunkin' and Baskin Robbins franchisee and crew contacts, resolving issues that may have a technical aspect to it. Channels are phone calls and emails.
Actively listen, acknowledge, accurately categorize contact reasons/experiences, and respond accordingly.
Keeping up to date on email communications.
Ability to multitask using multiple databases to accurately research and respond to inquiries.
Ensure data/report integrity by continuously understanding use of tools and the business needs for information.
Identify, communicate, and escalate in a timely manner contact trends to your manager to ensure proactive response/resolution.
Compensation: $18-20 /hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
EXPERIENCE AND EDUCATION QUALIFICATIONS:
1-2 years of similar experience (call center, help desk, admin assistant)
Customer facing experience- this is imperative
Able to work on site in Canton, Massachusetts
Demonstrated ability to trouble shoot and problem solve.
Ability to listen, talk, and type simultaneously.
Ability to navigate downloading apps on a smart phone and support customers logging into Multifactor Authentication apps

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
+ Assist customers with questions and recommendations
+ Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customer service and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
15 Stockwell Drive,Avon,Massachusetts 02322
11694
Dollar Tree
From:
15
To:
15.5