70,104 Customer Service jobs in the United States

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, helping to create a positive experience through effective communication and problem-solving. Your primary responsibilities will include addressing customer inquiries, resolving issues, and providing information about our products and services. We pride ourselves on delivering exceptional service, and we believe that a great customer experience begins with a knowledgeable and friendly representative. Therefore, your ability to listen to customer needs and act with empathy will be crucial to your success. As part of a vibrant work environment, you will have opportunities for professional development and advancement. We value our employees and recognize their contributions to our success, making this a great place to build a career in customer service. If you are a proactive individual with excellent communication skills and a passion for helping others, we would love to hear from you. Apply today to join our team and become a key player in maintaining our commitment to high-quality customer service that fosters loyalty and customer satisfaction.

• Provide outstanding service to customers via phone, email, and chat
• Handle customer inquiries and complaints with professionalism and empathy
• Resolve issues and find effective solutions in a timely manner
• Maintain detailed records of customer interactions and transactions
• Educate customers about products and services to enhance their experience
• Collaborate with other departments to ensure a seamless customer experience
• Stay updated on product knowledge and company policies to provide accurate information

• High school diploma or equivalent; associate or bachelor’s degree preferred
• Proven experience in customer service or a related field
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment and manage time effectively
• Proficiency in using customer service software and Microsoft Office Suite
• Flexibility to work various shifts, including evenings and weekends

Denologix is an Information Management and IT consulting company specializing in Big Data, Business Intelligence, and data integration services. They provide services such as planning, development, implementation, and support for data quality, master data management (MDM), and systems integration to help businesses gain insights from their data and make smarter decisions.

We are seeking a highly organized and proactive Administrative Assistant to support our team in a dynamic office environment. The ideal candidate will possess excellent communication skills and a strong ability to manage multiple tasks efficiently. This role is essential in ensuring smooth office operations, providing exceptional customer support, and maintaining an organized workspace.
Responsibilities 
Provide outstanding customer service and support at the front desk, greeting visitors and answering inquiries.
Manage incoming phone calls with professionalism, demonstrating excellent phone etiquette.
Assist in calendar management, scheduling appointments, and coordinating meetings for team members.
Perform clerical duties including filing documents, data entry, and maintaining organized records.
Support office management tasks such as ordering supplies and maintaining inventory.
Utilize computer literacy to manage various software applications for documentation and communication.
Implement effective time management strategies to prioritize tasks and meet deadlines.
Skills 
Strong customer support skills with a focus on delivering exceptional service.
Proficient in front desk operations and handling inquiries with professionalism.
Excellent phone etiquette to ensure clear communication with clients and colleagues.
Solid experience in customer service roles, demonstrating the ability to handle diverse situations effectively.
Competent in filing systems and maintaining organized documentation.
High level of computer literacy, including proficiency in Microsoft Office Suite or similar applications.
Strong clerical skills with attention to detail for accurate data entry and record keeping.
Effective calendar management abilities to coordinate schedules efficiently.
Proven office management skills to ensure smooth daily operations.
Exceptional time management skills to balance multiple responsibilities effectively. 
Join our team as an Administrative Assistant where you will play a pivotal role in enhancing our office's efficiency while contributing positively to our workplace culture.

A Customer Service Representative (CSR) is the primary point of contact for a company's customers, handling inquiries, processing orders, and resolving issues to ensure a high level of satisfaction. CSRs work in nearly every industry, often in call centers or corporate offices, and may work remotely

Responsibilities

- Greet customers warmly and answer questions via phone, email, live chat, or social media

- Identify customer needs and resolve issues, such as billing concerns or technical problems, efficiently and empathetically

- Process orders, returns, and exchanges; check shipping status; and update customer information in a computer system

- In some roles, identify opportunities to upsell or cross-sell products and services

Qualifications

- Most CSR positions require a high school diploma or equivalent, though some employers may prefer candidates with an associate's or bachelor's degree in a related field

- Previous experience in a customer-facing role, such as retail or a call center, is often preferred

- Remote CSRs must have a reliable, high-speed internet connection and a quiet, dedicated workspace

- Proficiency with computers and common software, including customer relationship management (CRM) systems and communication platforms, is essential

Company Overview:

We are seeking a highly organized and detail-oriented Customer Service Representative to join our growing team. The Customer Service Rep serves as the first point of contact between the company and its customers, offering information about products or services, processing orders or returns, and escalating issues when necessary. This role requires strong communication, problem-solving, and interpersonal skills, as well as the ability to remain patient and professional in all customer interactions.

Job Responsibilities:

• Customer Support:
  Respond to customer inquiries via phone, email, chat, or in person in a prompt and courteous manner.
  Resolve customer complaints, issues, or concerns efficiently and professionally.
• Product & Service Guidance:
  Provide accurate information about products, services, policies, and procedures.
  Assist customers with orders, returns, billing, account updates, and troubleshooting.
• Record Keeping:
  Document customer interactions, transactions, feedback, and complaints in CRM or database systems.
  Maintain accurate and up-to-date customer records.
• Follow-Up:
  Follow up on customer interactions to ensure issues are fully resolved.
  Escalate complex issues to supervisors or specialized departments when necessary.
• Team Collaboration:
  Work closely with sales, technical support, billing, and other teams to ensure customer satisfaction.
  Share insights or trends gathered from customer interactions to help improve products or processes.
• Quality Assurance:
  Meet service-level agreements (SLAs) and contribute to achieving team performance metrics and customer satisfaction goals.

Qualifications

• Education:
  High school diploma or equivalent is required.
  An associate or bachelor’s degree in Business, Communications, or a related field is a plus.
• Experience:
  1–2 years of experience in a customer service or client-facing role preferred.
  Experience using customer service software (e.g., Zendesk, Salesforce, Freshdesk) is beneficial.

Key Skills

• Communication Skills:
  Clear and professional verbal and written communication.
  Active listening skills to fully understand customer needs and concerns.
• Problem-Solving:
  Ability to assess situations, think critically, and offer appropriate solutions.
• Patience & Empathy:
  Strong interpersonal skills with the ability to remain calm and courteous under pressure.
• Attention to Detail:
  Accuracy in handling customer information, documentation, and follow-up actions.
• Multitasking:
  Capable of handling multiple inquiries simultaneously while maintaining quality service.
• Technical Proficiency:
  Comfortable using computers, CRM systems, and office productivity tools.
• Adaptability:
  Ability to adjust to new tools, procedures, or changes in a fast-paced environment.

Working Conditions:

• Remote environment, depending on company setup.
• Regular working hours, with occasional overtime during peak periods.
• Requires long periods of sitting and working at a computer.

Compensation and Benefits:

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off

• • Professional development opportunities

Closing Statement:

If you are enthusiastic about Customer Service and eager to join a forward-thinking team, we encourage you to apply.

EEO Statement:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job Title: Customer Service Representative

Department: Customer Support / Helpdesk

Location: [Remote]

Salary: [$28.00 - $29.00 per hour]

Reports To: Customer Service Manager.

We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.

• Listen, document, and help resolve conflicts with customers
• Answer questions or handle complaints from customers
• Field phone calls, emails, and chat requests
• Provide information to customers about order status and product queries
• Process customer orders/changes/returns according to established department policies and procedures
• Work closely with the credit department to resolve disputed credit items

• High school diploma or equivalent
• Customer service experience a plus
• Experience with corporate phone systems or switchboard preferred
• Flexible schedule

Contact Center Customer Service Representatives (CSRs) perform a wide range of tasks related to Hinton McCurry LLC eligibility determination or recertification. Responsibilities can include completing any task necessary to assist in the determination of MHN eligibility including processing applications, updating case information, and processing case reviews. Work is conducted via phone or through offline systems. Processes can be lengthy and intricate. CSRs must be adaptable as tasks vary throughout the day. Qualified candidates possess at least two years of experience in telephone customer service and problem resolution. They must have excellent reading and comprehension skills and be proficient in interpreting and applying federal and state laws, program policies, and procedures. The role demands the ability to thrive in a fast-paced environment with high call/task volume, requiring minimal idle time between tasks.

Job Description

Answers calls from participants regarding initial and continuing eligibility for income maintenance programs related to medical services.

Gathers, verifies, evaluates, and enters necessary social, financial, and medical information to determine the need and eligibility for medical assistance into various applications.

Maintains complete and accurate computerized records of participant interactions including details of action taken and education provided.

Performs a variety of diverse tasks while continuing to maintain currency and accuracy of program requirements.

Ensures timely processing of participant inquiries/annual reviews to meet client needs and program mandates.

Explains and interprets agency policy, procedures, and rules governing public assistance programs to clients and other individuals.

Refers families, children, adults, or aged receiving assistance to other agencies or community resources, as necessary.

Meets or exceeds daily standards for performance, accuracy, customer service, and quality.

Participates in training activities as needed.

Performs other related work as assigned.

Experience/Skills

Introductory knowledge of mathematics and accounting principles used in the calculation of public assistance benefits.

Introductory knowledge of techniques to assess case situations and determine the most appropriate course of action to ensure conformity with established eligibility guidelines.

Introductory knowledge of the general provisions, objectives, and philosophy of public assistance programs.

Skill in handling client behaviors such as fear, hostility, and aggression.

Ability to maintain accurate and systematic records, to organize and prioritize the workload to meet assigned timeframes.

Ability to adapt to changes in policy, procedures and work assignments.

Ability to operate a personal computer and use automated technology to establish and maintain case records.

Ability to understand, explain and apply federal and state laws, program policy and procedures.

Ability to communicate effectively with applicants, recipients, the general public, and other employees.

Exceptional customer service skills.

Must have a high school diploma or GED equivalent.

Don't delay apply today!

Job Types: Full-time, Contract

Benefits:

401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance
Work from home

Higgins Energy Alternatives is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a company dedicated to providing sustainable energy solutions, we believe in putting our customers first and delivering the highest level of service. In this role, you will be the face of our company and play a crucial role in ensuring customer satisfaction and retention.

Key Responsibilities:
• Provide exceptional support to customers via phone, email and in-person meetings
• Address customer inquiries, concerns and complaints with professionalism and empathy
• Educate customers about our products and services, and provide recommendations based on their needs
• Collaborate with other departments to resolve complex customer issues and ensure a seamless experience
• Keep accurate records of customer interactions and update customer profiles in our database
• Follow up with customers to ensure their concerns are resolved to their satisfaction
• Meet and exceed customer service goals and objectives set by the company
• Stay up-to-date with our products, services, and company policies to provide accurate and consistent information to customers

Qualifications:
• High school diploma or equivalent education required; Bachelor's degree in business or related field preferred
• At least 2 years of customer service experience in a fast-paced, customer-focused environment
• Excellent communication skills and a friendly and approachable demeanor
• Strong problem-solving and decision-making abilities
• Ability to prioritize and manage multiple inquiries and tasks effectively
• Proficient computer skills and experience with customer service software (CRM)
• Familiarity with sustainable energy solutions is a plus

Why Work for Us:
At Higgins Energy Alternatives, we value our employees and strive to create a positive and supportive work environment. We offer competitive salaries and benefits, including health insurance, dental, and vision coverage, as well as paid time off and opportunities for professional growth and development. Our company is committed to making a positive impact on our environment and communities, and we are proud to have a team that shares this passion and drive.

We are looking for a Data Entry Officer to update and maintain information on our company databases and computer systems. Our ideal candidate should have essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online forms. You will work with a data team and Data Manager. Previous experience as a Data Entry Clerk or similar position will be considered an advantage. Ultimately, a successful Data Entry Operator will be responsible for maintaining accurate, up-to-date and useable information in our systems.

Responsibilities

 • Accurately input and update information in company databases and spreadsheets.

 • Verify, review, and correct data to maintain accuracy and consistency.

 • Maintain digital and physical filing systems in an organized manner.

 • Generate reports and provide data support to management when required.

 • Identify errors or discrepancies and resolve them promptly.

 • Work closely with other departments to ensure smooth data flow.

 • Handle confidential information with discretion.

 • Meet established productivity and quality goals.

 • Provide administrative and clerical support when needed.

Qualifications

 • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).

 • Previous experience in data entry, clerical, or administrative roles preferred.

 • Strong typing skills (40–60 WPM) with high accuracy.

 • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and/or Google Workspace.

 • Experience with databases, CRM, or ERP systems is a plus.

 • Excellent attention to detail and organizational skills.

 • Ability to work independently and meet deadlines.

 • Strong written and verbal communication skills.

Key Skills

 • Data accuracy and integrity

 • Typing speed and precision

 • Organization and multitasking

 • Confidentiality and discretion

 • Problem-solving skills

 • Teamwork and collaboration

Benefits

 • Competitive salary and performance incentives

 • Health, dental, and vision insurance (if applicable)

 • Paid time off, holidays, and sick leave

 • Professional development and career growth opportunities

 • Supportive team environment

Additional Information To Include:

Salary varies from $30/hr

Benefit include Health, AD&D Insurance,401k plans

We are a customer service–driven organization focused on providing dependable support and solutions to individuals and businesses. Our core mission is to ensure that every client interaction is handled with professionalism, care, and efficiency. We believe that excellent customer service is more than just solving problems—it’s about building trust and creating positive experiences that leave a lasting impact.

Our team is committed to listening, understanding, and responding to the needs of customers in a way that shows empathy and respect. We employ people who share our values of integrity, accountability, and teamwork, and who are passionate about helping others. Whether it’s assisting with questions, resolving issues, or offering guidance, we aim to deliver clear and effective communication every step of the way.

As a growing company, we offer opportunities for individuals who want to develop their skills in customer service, communication, and problem-solving. We believe in supporting our employees with training, resources, and a collaborative work environment that encourages both personal and professional growth.

If you’re looking to join a company that values people, prioritizes customer satisfaction, and takes pride in delivering outstanding service, then you’ll find your place here with us.