1319 Liberty Mutual Insurance jobs in Boston

Position at ReParts LLC

Responsibilities:

• Outbound email and phone calling to qualify incoming marketing leads
• Use of Salesforce.com to pass qualified leads to the sales organization
• Perform market research to gather additional information about inbound prospects
• Ability to multitask and prioritize large lists of leads
• Help with list building and other research projects

• Minimum 1-2 years work experience in sales
• BA/BS degree
• Experience performing market research
• Outbound calling experience preferred
• Salesforce.com experience preferred
• Self-motivated and ambitious
• Expert communication skills, verbal and written
• Excellent organization and time management skills
• Tough skin and a tireless work ethic

• Competitive salary
• Medical/Dental/Vision/Life Insurance benefits
• PTO - including Volunteer Time Off
• Paid Holidays
• An experience you will cherish forever

We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written. Job will entail answering and responding to both incoming and outgoing sales and service calls.

Skill set required:

Must possess strong verbal and written communication skills

Must have strong typing and computer skills

Must be comfortable using various types of technology

Beneficial but not required:Past customer service experience (in any field)

Past call center experience

Bi-lingual is a huge plus!

Call Guy Company is an innovative call center service dedicated to providing exceptional customer service for U.S.-based small businesses. We offer a dynamic work environment with opportunities for growth and professional development.

We are seeking enthusiastic and dedicated Call Center Representatives to join our team. As a representative, you will handle inbound, manage appointments, and provide outstanding customer support.

Key Responsibilities:

• Answer incoming calls and assist customers with inquiries.
• Schedule appointments and manage bookings using the Booksy app.
• Provide accurate information about services and promotions.
• Handle customer complaints and resolve issues efficiently.
• Maintain detailed and accurate records of customer interactions.

Fluency in English (mandatory); knowledge of Arabic is a plus.

Previous experience in a call center or customer service role preferred.

Excellent communication and interpersonal skills.

Proficient in using computer systems and software applications.

Ability to work independently and as part of a team.

Strong problem-solving skills and attention to detail.

What We Offer:

Competitive salary and performance-based incentives.

Flexible working hours with the option for remote work.

Comprehensive training and ongoing support.

Career advancement opportunities.

Minimal weekday hours required

Generous Team Member discount

$400 bonus for every referral hired with no limit

Competitive hourly pay rates & team bonus

Get Paid Early!

Additional terms and conditions apply.

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happenapply today!

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions:

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
• Maintain all service vows which include being prepared, welcoming, ability to meet the needs & be there for all customers, including all operational checklist tasks and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
• Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
• Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
• Promote all alteration services and personalization options.
• Maintain store-standards to support a flawless shopping experience.
• Maintain a high standard of dress to meet the Dress Code policy.
• Respond promptly to all customer questions providing product and service information.
• Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
• Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
• Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
• Assist with all sales promotions and visual updates.
• Other duties as assigned.

Physical Demands:

• While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

Education & Credentials:

• High school diploma or an equivalent degree or 1-2 years prior retail experience in an apparel, service, or specialty store environment.

• Rewarding Environment and Competitive Pay
• Team Bonus
• Dayforce Wallet Get Paid Early!
• Generous Team Member Discount After First Pay Period
• Vision Care
• Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
• 401K Program
• Discount for Identity Theft Protection
• Discounts for Home and Auto Insurance
• Discounts for Mobile
• Legal Benefits (MetLife Hyatt Legal Plans)
• Pet Insurance

Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.

The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $16-19/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.