260 Support Specialist jobs in Lisle

Join to apply for the Customer Support Specialist role at Rippling 1 day ago Be among the first 25 applicants Join to apply for the Customer Support Specialist role at Rippling About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Team The Customer Support team at Rippling is a dedicated group of professionals committed to ensuring that our customers have a seamless experience with our robust Finance, HR, and IT platform. Our team provides expert guidance and swift resolutions to any technical challenges or inquiries that our customers have. We pride ourselves on our customer-centric approach, offering support to businesses across various time zones and ensuring help is always available when needed. Our team is composed of individuals with diverse backgrounds and expertise, all united by a shared passion for problem-solving and continuous learning. We foster a collaborative and supportive environment where team members are encouraged to share insights and innovate solutions to enhance customer satisfaction. Additionally, our team is driven by a commitment to personal and professional growth, with ongoing training and development opportunities to ensure we stay adept with the latest features and updates in our platform. At Rippling, we are actively seeking enthusiastic individuals to join our Customer Support team. We value candidates who are eager to learn and passionate about growing their skills in a dynamic, fast-paced environment. We believe that fresh perspectives are crucial for continuous improvement and innovation, and we are committed to providing ample opportunities for professional development. If you are motivated, quick to adapt, and excited about contributing to a team that helps businesses operate more efficiently, we encourage you to apply and bring your unique talents to Rippling. What You Will Do Become a product expert - maintain a high level of product knowledge to provide accurate information and assistance to both customers and your colleagues Take charge of customer issues from start to finish - while working in a dynamic and fast-paced environment Respond promptly and professionally to customer inquiries via email, chat, or video conferencing Resolve product or service issues by understanding the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution. Document and track customer interactions, transactions, comments, and complaints using the company's CRM system Gather customer feedback and work directly with Product and Engineering teams to share insights to help improve products and services. Stay up-to-date with company policies, procedures, and product updates to provide accurate and consistent information to customers Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s needs are met. Deliver exceptional service and ensure customer satisfaction by going the extra mile in every interaction. What You Will Need Bachelor's degree 0-3 years of work experience Ability to work a 9am-5:30pm PST Monday - Friday schedule Demonstrated experience in problem-solving with attention to detail Time management skills and ability to prioritize Excellent communication skills, both written and verbal Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. The pay range for this role is: 21.00 - 23.00 USD per hour (US Tier 2) 20.00 - 22.00 USD per hour (US Tier 3) This position is a non-exempt, full-time, hourly position with eligibility for overtime Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Customer Service, Administrative, and Sales Industries Software Development Referrals increase your chances of interviewing at Rippling by 2x Get notified about new Customer Support Specialist jobs in Arizona, United States . Remote Call Center Customer Service Rep $8.50hr (Pacific Time) Customer Service Specialist - Healthcare Billing, Revenue Cycle Management, Amazon One Medical Greater Prescott, AZ Area 31,200.00- 50,000.00 1 day ago Customer Service Representative (Navajo) Appointment Customer Representative | Work From Home Customer Service Manager | Arizona | Remote Absence Customer Experience Specialist - Arizona Customer Service Representative-Remote (Healthcare) Customer Service Representative/ Scheduler Phoenix, AZ 54,000.00- 69,000.00 1 day ago Customer Service Representative (AZ) - Start Date 8/18/25 Member Services Agent (Call Center/ Contact Center) Seasonal Customer Service Representative (Remote) Flowing Wells, AZ 15.00- 18.00 2 hours ago Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) Flowing Wells, AZ 15.00- 18.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron's 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition.

You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.

OEM Customer Support Specialist

OEM Customer Support Specialist

• Ensures the resolution of customer issues (e.g., order, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinates resolution with After-Sales Service and/or Spare Parts teams.
• Gathers and interprets relevant data (cost, quality, demand patterns, etc.) and provides analytical support e.g. site inventory and material stock out analysis and trends, material availability reports.
• Recommends appropriate solution for internal & external customer requests, and coordinates with related teams to ensure the complete handling of the request (e.g. production capability and scheduling, resourcing, quotes, price lists, invoice) is in place.
• Coordinates market analyses and defines appropriate forecasts and plans. Evaluates and shares customer research, market conditions and competitor data.
• Proactively informs customers about issue status based on inputs and clarifies any questions. Ensures a positive customer experience throughout the entire process.
• Prepares and analyses regular statistics (e.g. forecast) using available tools and collecting relevant information.
• Tracks regular target performance and provides results to management.
• Responsible for reviewing and processing orders
• Assist with general administration responsibilities
• Lead small continuous improvement project.

• Bachelor's degree, preferably in business related field.
• Strong Interpersonal & Communication Skills
• 2+ years of relevant work experience.
• Strong Analytical and Organizational skills
• Ability to multi-task and work under pressure in a fast-paced environment.
• Ability to communicate with coworkers and professionally represent company. Knowledge of English language.
• Proficiency in working with Microsoft suite (Outlook, Word, Excel, PowerPoint, Power BI, etc.).
• ERP knowledge in SAP S4/HANA (EPPM, PS, SD, MM), preferably Public Cloud Edition, Microsoft CRM, Power Platform
• Profound knowledge about the system set up for managing sales orders, procurement tasks and O2C processes, EDI to CAT
• Ability to use tools like Excel (advanced), Power Bi or other analysis tools
• Proficient in diagnosing issues in sales orders, payment delays, or procurement bottlenecks and implementing effective solutions.
• Ability to work seamlessly with procurement, sales, finance, and customer service teams
• Customer-oriented communication for handling inquiries, disputes, or escalations
• Experience in project management
• Completed education/studies in Economics or in a related field (Sales, Order management, Business administration, Project Management)
• Self-driven, decision focused, team player, good organizational skills
• Excellent communication skills (at all levels, ability to act as moderator)
• Strong character, capable to deal with change management
• Good command of English spoken and written
• Strong problem-solving and analytical skills
• Leadership and team training capabilities

• Experience in Service of industrial equipment
• Experience with data analytics (power query), low code application (e.g. power app).
• International Business experience and intercultural competence.
• Ability to travel to Baden up to 10%

• $64,600/year - $88,770/year

• Health & Wellness
• Financial Security
• Work-Life Balance
• Professional Development
• Additional Perks

Company Overview AwardSpring is a growing Software as a Service (SaaS) company that partners with colleges and foundations to streamline scholarship management, helping students apply for and receive scholarship funds easily while supporting institutions in managing donor relationships and raising funds for future scholarships. We’ve just raised a fresh round of investor funding, and are investing in expanding our sales team to accelerate our growth. Job Overview The Customer Support Specialist delivers responsive, empathetic support to AwardSpring’s users—both administrators and students—while also supporting implementation projects behind the scenes. This role combines front-line customer service with hands-on configuration work during onboarding. This role is currently fully remote, with a preference given to Chicago based candidates who will be able to commute to our West Loop based office for the occasional company event, training session, and collaboration opportunity. Key Responsibilities Customer Support Respond to customer inquiries via email, chat, and phone with clarity and care Troubleshoot platform issues and escalate as needed Document support cases and contribute to knowledge base articles Identify and communicate trends or bugs to internal stakeholders Implementation Support Assist the Onboarding team as needed with site setup, including configuring applications, adjusting workflows, and importing or transferring data. Qualifications 0–2 years in SaaS support or customer service role Strong written and verbal communication skills Basic technical comfort with web-based platforms and tools like Zendesk or HubSpot Willingness to participate in a fast paced, high growth environment Bachelor’s degree required Compensation Base Salary: $45,000-50,000, based on experience Annual Bonus Opportunity: 10% of Earnings, based on Company Performance AwardSpring’s Vision, Mission & Values VISION: To broaden access to educational opportunity. MISSION: To help scholarship administrators connect donor funds to the students who need them. VALUES: ACTION: Take initiative, be accountable, and share your knowledge. DETERMINATION: Simplify and improve processes, overcoming obstacles with creativity and persistence. HUMANITY: Show empathy and kindness in every interaction. IMPROVEMENT: Strive to grow daily and add value to clients and teammates. Equal Opportunity Statement AwardSpring is committed to creating an inclusive and diverse workplace. All employment decisions are based on qualifications, merit, and business needs. We celebrate diversity and foster a welcoming environment for all team members. #J-18808-Ljbffr

Company Overview

ConcertAI is at the forefront of revolutionizing healthcare with our cutting-edge AI and data solutions. Our mission is to accelerate insights, advance research, and improve patient outcomes in oncology and across life sciences. As a leader in real-world evidence (RWE) and data-driven technology, ConcertAI partners with top pharmaceutical companies, healthcare providers, and research institutions to enhance patient outcomes and streamline clinical research. By leveraging evidence-generation and artificial intelligence, we deliver unparalleled insights into treatment effectiveness, patient care, and disease progression to advance precision medicine and medical innovation.

Within the ConcertAI ecosystem, TeraRecon is a leading innovator in advanced visualization, artificial intelligence (AI), and image analysis solutions for healthcare. With a focus on improving clinical workflows and enhancing diagnostic precision, TeraRecon offers scalable platforms like Intuition and Eureka AI to integrate imaging, data, and AI-driven insights seamlessly. Additionally, CancerLinQ, an oncology-focused platform developed by ASCO and now part of ConcertAI, supports cancer centers and practices in improving care quality and discovery.

Joining ConcertAI means becoming part of a visionary team dedicated to transforming the healthcare landscape. You'll have the opportunity to work on innovative projects that directly impact patient lives, collaborate with some of the brightest minds in the industry, and be at the cutting edge of technological advancements in healthcare. ConcertAI offers a dynamic and inclusive work environment, competitive benefits, and ample opportunities for personal and professional growth. If you're passionate about making a difference in healthcare and excited by the prospect of working with advanced AI and data solutions, ConcertAI is the perfect place for you to thrive and make a lasting impact.

Role Summary

This role is an important member of Customer Support team. We are seeking an Associate Technical Support Specialist with an understanding of Healthcare IT systems and basic computer hardware software knowledge.

Responsibilities

• Assist with answering phones for Tier 0 as required.
• Assist with any impromptu tasks as necessary.
• Provide first line of technical support to customers via phone, email or chat utilizing remote access tools provided by Terarecon.
• Analyze and resolve basic hardware / software issues associated with TeraRecon products running on Windows Workstations and Windows Server Operating Systems.
• Prompt escalation of customer product issues in a timely manner for analysis and further action by higher level of support.
• Ensure follow-up on open cases created by higher level support engineers.
• Contact customers pro-actively to schedule software upgrades.
• Maintain a complete description of the issues and remedial actions taken for resolution of the issue in the case management system.
• Implementing best practices and process improvements while diagnosing problems and thereby determine appropriate follow-up action.
• Adhere to regulatory processes.

Requirements

• Associate degree in a Technical field or B.S. Degree in any field of Engineering preferred or IT support specialist certification
• 12+ months of experience in customer service preferably in healthcare industry is preferred
• Basic computer hardware/software knowledge required.
• Effective communication skills and ability to understand and document customer reported problems accurately.
• Analyze problems using proper logic and reasoning acquired through academic learning.

Learn More About ConcertAI

Our team at ConcertAI is dedicated to transforming healthcare decision-making through the application of RWE and AI to improve patient outcomes. We work in a fast-paced, dynamic, high-performing culture where diversity, collaboration, and innovation are valued. Join us on our quest to create a world free of disease. Learn more about ConcertAI at or follow us onLinkedIn.Serving 1,300 clinical sites globally, TeraRecon - a ConcertAI company - is a Best in KLAS solution provider for AI-empowered radiology, oncology, cardiology, neurology, and vascular surgery. In the future, the combination with ConcertAI could bring a single, advanced AI-augmented diagnosis and interpretation capability from clinical trials to patient care. Learn more about TeraRecon at , or follow us on LinkedIn.

EEO

ConcertAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionJob Description

Technical Support Specialist is responsible for assisting clients and exhibitors with questions or technical issues related to lead retrieval. The ideal candidate will have strong communication skills and a background in customer service and a general knowledge of software and hardware. Often tasked with being onsite at conferences, events, and trade shows, it is essential that the TSS be personable and professional.

Duties/Responsibilities:

• Identifies, investigates, and resolves users problems with computer software and hardware.
• Consults with users to determine steps and procedures taken to identify and resolve the problem.
• Applies knowledge of computer software, hardware, and procedures to solve problems.
• Collaborates with other staff to research and resolve problems.
• Maintains knowledge of technology innovations and trends.
• Hands on ability to utilize, implement, repair, update various computer software and hardware.
• Represent eShow’s products and services with an understanding of how our solutions meet our customers’ needs.
• Generate new sales onsite and support sales made online.
• Maintain working relationships with existing customers to ensure exceptional service.
• Create and maintain documentation for lead retrieval sales, including but not limited to order forms, emails, webpages, and pdf.
• Communicate effectively with customers to assist with their lead retrieval needs.
• Fields support calls, chat, email, and/or other communication from users.
• Performs other related duties as assigned.
• Ability for frequent travel / around 10-20 days per month (as needed)

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Professional and pleasant email & telephone manner.
• Ability to explain technical issues to technical and nontechnical employees and customers.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite, Google Suite or related software.
• Proficient with or the ability to quickly learn an array of computer hardware and software.
• Strong attention to detail and organizational skills
• Effective time management skills and multi-task oriented
• Ability to perform within short term deadlines and work in a team environment
• Ability to communicate clearly with personnel at all levels of education, inside and outside the organization
• Proficient with Google applications

Skills/Certifications/Abilities:

• Experience in Sales and/or Event Management in the Tradeshow Industry or a combination
• Network+
• A+
• Any higher or relevant certifications considered

Requirements:

• Ability for frequent travel / around 10-20 days per month (as needed)
• Hybrid Remote/Onsite/In Office Position (as needed)
• Willingness to work weekends when needed or long hours
• Ability to sit and stand for long periods of time
• Pull/push equipment used for Onsite
• Lift and pull up to 50 pounds

Job Perks:

• Salary with potential annual raises (Bi-weekly pay)
• Paid Holidays/10 days PTO
• Medical/Dental/Vision Insurance and 401(k)
• Paid Travel Opportunities with per diem
• Pay: $36,000-$42,000 per year

Company DescriptionJoin eShow and Shape the Future of Event Management!

At eShow, we’re revolutionizing the event management industry with cutting-edge technology and innovative solutions. Founded in 1996, eShow was built to tackle the challenges event organizers face, and today, our dynamic, all-in-one event management platform empowers organizations to plan, execute, and measure their events seamlessly.
Our comprehensive suite of tools, including Registration Management, Conference Management, Exhibit Management, Mobile App solutions, and more, helps streamline every aspect of event planning.

At eShow, we don’t just provide software—we deliver efficiency, innovation, and game-changing solutions that redefine event success. We’re looking for passionate, forward-thinking professionals who are ready to make an impact in a fast-growing industry.

Join our team and be part of shaping the future of events!

For additional information, please visit DescriptionJoin eShow and Shape the Future of Event Management!

At eShow, we’re revolutionizing the event management industry with cutting-edge technology and innovative solutions. Founded in 1996, eShow was built to tackle the challenges event organizers face, and today, our dynamic, all-in-one event management platform empowers organizations to plan, execute, and measure their events seamlessly.
Our comprehensive suite of tools, including Registration Management, Conference Management, Exhibit Management, Mobile App solutions, and more, helps streamline every aspect of event planning.

At eShow, we don’t just provide software—we deliver efficiency, innovation, and game-changing solutions that redefine event success. We’re looking for passionate, forward-thinking professionals who are ready to make an impact in a fast-growing industry.

Join our team and be part of shaping the future of events!

For additional information, please visit

MagTech is currently hiring a Motor Drive Support Specialist near Wheeling, IL . Please apply below if you are interested and meet the qualifications below!

Responsibilities:
MOTOR DRIVE SUPPORT SPECIALIST is responsible for ALL technical service support for customers, that includes over the phone, e-mail and possible on-site assistance. Provides technical support to the sales team by interpreting and analyzing customer inquiries to ensure customer needs are met. Enter and maintain support call information in tech ticket system for all technical support inquiries. Embrace the Company's Mission, Vision and Goals. Ensure a clean and safe work environment compliant to CLEAN WORKPLACE STANDARDS. Conduct Vigilant Safety Practices.
Salary: Starting at $30-35 hourly, Engineers may be salaried higher depending on experience
Hours: Business hours - Monday-Friday - 7:00am-4:30pm, Overtime as needed based on project
Direct Hire - Permanent Position
Job Description:

• Provide technical (phone, email, and internet support) knowledge and troubleshooting support to customers
• Enter and maintain support call information in tech ticket system for all technical support inquiries.
• Handle all technical inquiries including all requests for modifications of standard product and retrofits.
• Assist technicians with troubleshooting and finding technical documentation and parts for repairs.

• Associate's degree in electrical/Electronic/Mechanical Engineering or equivalent education and experience.
• Experience with servicing and diagnosing motor drives for automation, CNC or robotics strongly preferred
• Brands include Fanuc, Kuka, Okuma, Mori Seiki, Haas, general VFD's, etc.
• 1+ years' experience in Technical Support or field service experience is preferred.
• Ability to read and use schematics and wiring diagrams.
• Time management skills and attention to details are required.
• Must have advanced computer skills and can critique and analyze data.

Network Perception is looking for a driven, highly motivated technical support person interested in joining an exciting early stage company in the network security space. The core responsibilities for this position are managing support requests and being the liaison between clients and the software development team. Duties will include creating support tickets, responding to client requests, orchestrating support calls and gathering the necessary information to address technical issues in a timely manner. This is the initial hire of this position within the company and candidates must be comfortable working with management and the team of developers. Network Perception is a high growth early stage technology company that has launched two innovative and cutting-edge products in the network security industry. The company was founded at the University of Illinois by a team of industry leading security experts.

In order to be successful in this role, you will need to have a deep understating of networking concepts, and also experience with professional software development. This is a client facing position and candidates must have strong communication skills and be comfortable working directly with clients. Previous experience in a technical support role is an advantage.

Qualifications

• BS or MS in Computer Science (or related) with at least 2 years of relevant experience
• Excellent ability to effectively communicate with different stakeholders
• Strong analytical and problem solving skills
• In-depth knowledge about networking protocols and the TCP/IP stack
• Perfect understanding of access control lists, address translation, tunneling, and standard routing protocols
• Fluent with Unix toolset and Git
• Experience in Python, Web development, and large code base

• Manage technical support requests generated by clients.
• Create support tickets and follow up with clients
• Schedule support call to understand technical issues and gather information to address them
• Work with software developers to fix technical issues
• Understand technical issues related to network architecture, network access control, routing, and network device configurations
• Prepare and provide reports on technical support service requests and response time