45,411 Customer Service & Helpdesk jobs in the United States

Position Overview

We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.

Key Responsibilities

• Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
• Provide information regarding company services, project updates, and general support inquiries.
• Assist clients and vendors in navigating company processes, documentation, and service requests.
• Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
• Track, log, and follow up on customer requests in line with company service standards.
• Escalate complex issues to appropriate departments while maintaining ownership of resolution.
• Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
• Ensure compliance with company policies, procedures, and safety standards in all communications.
• Identify opportunities to improve customer experience and contribute feedback to management.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
• Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
• Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
• Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
• Excellent problem-solving and organizational skills.
• A professional, client-focused attitude with the ability to handle sensitive information discreetly.

What We Offer

• Competitive compensation and benefits package.
• Remote work flexibility with opportunities for professional growth.
• Training and development programs to enhance skills and career advancement.
• The opportunity to be part of a global leader in engineering and construction projects.

TECHINT Engineering & Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position Overview

We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.

Key Responsibilities

• Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
• Provide information regarding company services, project updates, and general support inquiries.
• Assist clients and vendors in navigating company processes, documentation, and service requests.
• Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
• Track, log, and follow up on customer requests in line with company service standards.
• Escalate complex issues to appropriate departments while maintaining ownership of resolution.
• Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
• Ensure compliance with company policies, procedures, and safety standards in all communications.
• Identify opportunities to improve customer experience and contribute feedback to management.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
• Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
• Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
• Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
• Excellent problem-solving and organizational skills.
• A professional, client-focused attitude with the ability to handle sensitive information discreetly.

What We Offer

• Competitive compensation and benefits package.
• Remote work flexibility with opportunities for professional growth.
• Training and development programs to enhance skills and career advancement.
• The opportunity to be part of a global leader in engineering and construction projects.

TECHINT Engineering & Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

An entry-level Development Associate supports a company or non-profit's growth by executing fundraising or business development strategies, which may include managing donor databases, coordinating events, assisting with grants, or researching new markets and potential clients. Key duties involve data management, event planning, communication, research, and relationship building with stakeholders and clients. Essential skills for this role include strong organizational, analytical, and communication abilities.

Key Responsibilities

• Fundraising & Donor Relations (for non-profits):
  • Assist in creating and implementing fundraising strategies.
• Manage and maintain donor databases, ensuring accurate record-keeping.
• Coordinate and support the planning and execution of fundraising events.
• Prepare and send donor acknowledgments and correspondence.
• Research grant opportunities and assist in grant writing.
• Business Development (for for-profit companies):
  • Identify and research potential new markets and clients.
• Gather information on potential clients and evaluate sales opportunities.
• Develop and maintain relationships with existing and potential clients.
• Assist in developing proposals and marketing strategies for new products or services.
• General Support:
  • Provide support for marketing and communication efforts.
• Collaborate with team members to meet organizational goals.
• Perform market research to inform strategies and decision-making

We are seeking a motivated and customer-focused Remote Customer Service Representative to join our team. In this role, you will assist customers by answering inquiries, resolving issues, and providing product/service information while ensuring a positive customer experience. This is an excellent opportunity for individuals who are empathetic, professional, and enjoy helping others.

Responsibilities

• Handle customer inquiries through phone, email, and live chat.

• Provide accurate information about products, services, and policies.

• Assist customers with orders, billing, account updates, and troubleshooting.

• Resolve complaints or escalate complex issues to the appropriate team.

• Record and update customer information in company systems.

• Work with team members to improve customer satisfaction.

• Maintain professionalism, patience, and empathy in all interactions.

Qualifications

• High school diploma or equivalent (associate/bachelor’s degree preferred).

• Previous customer service, call center, or support experience is a plus.

• Excellent written and verbal communication skills.

• Strong problem-solving skills and attention to detail.

• Comfortable with CRM software, Microsoft Office, and online communication tools.

• Ability to work independently in a remote environment.

• Reliable internet connection, computer, and headset.

Benefits (add if offered)

• Flexible scheduling options

• Paid training

• Health, dental, and vision insurance (if applicable)

• Career growth opportunities

• 100% remote work

We are seeking a detail-oriented and organized Entry-Level Document Control Specialist to support the management, organization, and distribution of company documents. In this role, you will help ensure that all documentation is accurate, up-to-date, and easily accessible to relevant team members. This is an excellent opportunity for someone looking to start a career in document control, records management, or compliance.

• Receive, review, and organize incoming documents (electronic and hard copy)
• Maintain and update document control logs, databases, and filing systems
• Ensure that all documentation meets internal formatting and version control standards
• Distribute documents to relevant departments or external stakeholders as required
• Track document revisions and approvals; maintain document history and version control
• Assist with audits and compliance reviews by providing requested documentation
• Follow company policies and industry standards for document security and retention
• Support teams with document retrieval and document control procedures
• Identify and report inconsistencies or outdated documents

Education:

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree in Business Administration, Records Management, or related field is a plus

Skills and Experience:

• Proficiency in Microsoft Office Suite (especially Word, Excel, Outlook)
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• Ability to handle sensitive and confidential information
• Comfortable working with both physical and electronic filing systems
• Basic understanding of version control and document lifecycle management

• Experience using document control software or systems (e.g., SharePoint, DocuWare, Procore, Aconex, etc.)
• Familiarity with industry-specific standards (e.g., ISO 9001, FDA, or construction document control)
• Prior administrative or clerical experience is a plus, but not required

• On-the-job training and professional development
• Opportunities for advancement within document control or compliance fields
• Supportive team environment
• Competitive salary and benefits package

We are seeking a motivated and detail-oriented Entry-Level Data Entry Supervisor to oversee a small team of data entry clerks and ensure the accuracy, consistency, and timeliness of data input across systems. This is an ideal opportunity for someone with prior data entry experience ready to step into a leadership role and grow their career in data operations or office administration.

• Supervise daily activities of data entry staff to ensure productivity and data accuracy
• Assist with hiring, training, and onboarding of new data entry personnel
• Monitor work performance and provide constructive feedback and guidance
• Perform quality checks and audits on data entries to ensure accuracy and consistency
• Coordinate data entry schedules to meet internal deadlines and project requirements
• Resolve issues related to missing or incorrect data and escalate complex problems as needed
• Enter data as needed during high-volume periods or to assist the team
• Maintain accurate records of performance metrics and data entry logs
• Help develop and enforce data entry procedures and best practices

Education:

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree in Business, Information Systems, or a related field is a plus

Experience & Skills:

• 1–2 years of experience in a data entry or clerical role
• Strong attention to detail and accuracy in data handling
• Proficient in Microsoft Office Suite, especially Excel
• Ability to lead a team and manage workflows effectively
• Excellent time management and organizational skills
• Strong communication and interpersonal skills
• Ability to work under pressure and meet deadlines

• Prior leadership experience (even informal or project-based)
• Familiarity with data management systems, CRMs, or databases (e.g., Salesforce, Quickbase, SQL)
• Knowledge of data privacy and security best practices

• Leadership development and career advancement opportunities
• A collaborative and supportive team environment
• On-the-job training and mentorship from experienced managers
• Competitive salary and benefits package

We are seeking a dependable and organized Entry-Level Records Clerk to join our team. In this role, you will be responsible for maintaining accurate records and ensuring documents are properly filed, stored, and retrieved as needed. This is an excellent opportunity for someone looking to start a career in records management or office administration.

• Organize, file, and maintain physical and electronic records
• Retrieve and deliver records upon request from authorized personnel
• Ensure documents are correctly labeled and stored according to company policies
• Perform routine audits to ensure accuracy and completeness of records
• Scan, copy, and upload documents into digital filing systems
• Maintain confidentiality of sensitive or proprietary information
• Assist with record retention schedules and document destruction processes
• Support administrative tasks such as data entry and document tracking

Education:

• High school diploma or equivalent required
• Additional coursework or certification in records management or office administration is a plus

Skills and Experience:

• Basic computer skills (e.g., Microsoft Office, scanning software)
• Strong attention to detail and organizational skills
• Ability to manage physical filing systems and digital records
• Good written and verbal communication skills
• Ability to handle confidential information with discretion
• Reliable, punctual, and able to work independently or as part of a team

• Previous clerical or administrative experience is a plus but not required
• Familiarity with recordkeeping software or electronic document management systems (EDMS)

• On-the-job training and mentorship
• Supportive and professional work environment
• Opportunities for growth within the organization
• Competitive salary and benefits package

We are looking for a reliable and detail-oriented Entry-Level Data Processor to join our team. In this role, you will be responsible for accurately inputting, updating, and maintaining data across various systems and databases. You will play a key role in ensuring data integrity and supporting daily operations with timely and accurate data processing.

• Enter and update data in internal databases and systems with speed and accuracy
• Verify the accuracy of data before and after entry
• Maintain data confidentiality and follow company data security policies
• Identify and correct data errors or inconsistencies
• Perform routine audits to ensure data integrity
• Organize and file electronic or paper records as required
• Assist with generating basic reports based on processed data
• Collaborate with team members to support ongoing data projects and initiatives

Education:

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree in a related field is a plus

Skills and Experience:

• Basic computer skills, including familiarity with Microsoft Office (Excel, Word)
• Strong attention to detail and high level of accuracy
• Ability to handle repetitive tasks efficiently
• Good time management and organizational skills
• Strong communication skills
• Ability to work independently and within a team environment

• Experience with data entry software or enterprise systems (e.g., CRM, ERP, or databases)
• Typing speed of 40+ WPM
• Familiarity with data privacy standards or compliance requirements

• Comprehensive training and onboarding
• Opportunities for advancement and professional development
• Supportive team environment
• Competitive salary and benefits package

We are seeking a detail-oriented and organized Entry-Level Data Coordinator to support our data management efforts. In this role, you will be responsible for collecting, entering, validating, and maintaining data to ensure accuracy and availability for reporting and analysis. The ideal candidate is a fast learner with a strong attention to detail and a passion for working with data.

• Collect, organize, and enter data from multiple sources into internal databases or systems
• Review data for accuracy, completeness, and consistency
• Perform regular audits and data quality checks
• Support report generation and assist in data analysis as needed
• Maintain proper documentation of data processes and workflows
• Collaborate with internal teams to ensure data integrity and timely updates
• Identify and escalate data discrepancies or issues to appropriate personnel
• Assist in the development and maintenance of data entry and management procedures

Education:

• Associate’s or Bachelor’s degree in Business, Information Systems, Data Analytics, or a related field (or equivalent experience)

Skills and Experience:

• Proficiency in Microsoft Excel or Google Sheets (formulas, sorting/filtering, data entry)
• Familiarity with databases, CRM systems, or data platforms is a plus (e.g., Salesforce, SQL, Airtable)
• Strong attention to detail and accuracy
• Good organizational and time-management skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a team setting

• Experience with data visualization tools (e.g., Tableau, Power BI)
• Understanding of data privacy and compliance regulations (e.g., HIPAA, GDPR)

• On-the-job training and mentorship
• Opportunities for growth and advancement
• Collaborative and supportive team environment
• Competitive salary and benefits package