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Description

Job Summary

The RN LifeFlight Outreach Coordinator is responsible for customer relationship building that leads to positioning the Nicklaus Children's Hospital's LifeFlight® program and Nicklaus Children's Hospital as the provider of choice for regional transport referrals. Evaluates the healthcare market and regional transport needs, monitors and trends transfer and transport data, and develops and implements outreach strategies to capture additional volume. Provides leadership and support to all aspects of medical communications related to efforts within NCH's LifeFlight® program and NCH. Supports the Director, Medical Director, and Nurse Manager of the LifeFlight® program and has delegated broad responsibility for program implementation with considerable independence.

Job Specific Duties

• Monitors and evaluates monthly transfers/transport stat reports to identify trends and takes actions accordingly.
  
• Works with program leadership to define and build outreach reports/dashboard to measure/track outreach activity effectiveness and contribution to the organizational strategic plan.
  
• Partners closely with NCH professionals in provider relations, trauma, ECLS, transfer center, critical care, patient navigation, institute leadership, etc. to ensure a unified and collaborative delivery of content and representation with outside hospitals/agencies
  
• Supports complex coordination of patient transports to/from referral sites as needed.
  
• Prepares and maintains records of activities, tracks spending on necessary items within approved budgetary guidelines, compiles data, and prepares reports.
  
• Provides education, information, and trainings to appropriate individuals regarding programs and services, neonatal/pediatric transport to/from referral sites as needed.
  
• Participates in/on a variety of meetings, conferences, and/or other related groups in order to receive and convey information.
  
• Identifies progressive ideas through researching industry and related events, publications, and announcements; tracks their accomplishments and stays abreast on how these could impact the NCH's LifeFlight program and NCH organization.
  
• Ensures effective planning and organization of community outreach efforts.
  
• Works closely with program leadership and Marketing and Communications to promote the brand/image awareness of Nicklaus Children's Hospital LifeFlight program in the service region.
  
• Provides education to NCH referral centers and outlying facilities in accordance with their needs.
  
• Develops with support from marketing and Communications a regional educational brochure/catalog for education needs.
  
• Identifies and produces educational materials including to support public relations, and communications with NCH customers that meets the needs for neonatal and pediatric services with possible transport opportunities.
  
• Develops, facilitates, instructs, and delivers education to outside facilities. Solicits critical care transport staff to assist with outreach education opportunities. Provides necessary communication and /or follow-up with facilities after educational programs.
  
• Defines, develops, and ensures optimal working relationships with the community physicians, members, medical staff members of the health system, and referring physicians.

Qualifications

Minimum Job Requirements

• Bachelor's Degree Science in Nursing (BSN)
  
• RN Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact(eNLC) - maintain active and in good standing throughout employment
  
• American Heart Association BLS Instructor Provider - maintain active and in good standing throughout employment
  
• American Heart Association PALS Instructor Provider - maintain active and in good standing throughout employment
  
• American Heart Association ACLS Instructor Provider - maintain active and in good standing throughout employment
  
• Neonatal Resuscitation Program (NRP) Instructor Provider - maintain active and in good standing throughout employment
  
• Air Medical Crew Core Curriculum (AMCCC) required within 6 months of hire - maintain active and in good standing throughout employment
  
• Active and valid State of Florida driver’s license with an approved driving record pursuant to our policy and maintained throughout employment
  
• 3-5 years of experience in Emergency Medical Services and Critical Care Transport operations

Knowledge, Skills, and Abilities

• Master's Degree in business, nursing, healthcare, marketing, communications, or public relations preferred.
  
• Experience in healthcare marketing, community outreach, or public relations preferred.
  
• Experience in developing and implementing business plans and market strategies.
  
• Strong organizational skills and ability to coordinate individuals and projects in a responsible manner.
  
• Ability to work independently and prioritize work.
  
• Demonstrate ability to work with diverse range of groups, professionals, agencies and community members.
  
• Strong written, verbal and lecture communication skills. Strong interpersonal skills and comfortable with public speaking.
  
• Ability to provide education, information, and trainings to appropriated individuals regarding NCH programs and services.
  
• Able to collaborate with NCH program leaders to develop strategies that promote the brand, image, and awareness of NCH services.
  
• Proficient in the use of software programs such as MS Word, Outlook, scheduling software, and data spreadsheets.
  
• Proficient in developing electronic presentations and using A/V equipment and virtual platforms.
  
• Ability to work effectively as a liaison with community-based organizations and the business community.

Job :

Department :

Job Status

Description

Job Summary

The RN LifeFlight Outreach Coordinator is responsible for customer relationship building that leads to positioning the Nicklaus Children's Hospital's LifeFlight® program and Nicklaus Children's Hospital as the provider of choice for regional transport referrals. Evaluates the healthcare market and regional transport needs, monitors and trends transfer and transport data, and develops and implements outreach strategies to capture additional volume. Provides leadership and support to all aspects of medical communications related to efforts within NCH's LifeFlight® program and NCH. Supports the Director, Medical Director, and Nurse Manager of the LifeFlight® program and has delegated broad responsibility for program implementation with considerable independence.

Job Specific Duties

• Monitors and evaluates monthly transfers/transport stat reports to identify trends and takes actions accordingly.
  
• Works with program leadership to define and build outreach reports/dashboard to measure/track outreach activity effectiveness and contribution to the organizational strategic plan.
  
• Partners closely with NCH professionals in provider relations, trauma, ECLS, transfer center, critical care, patient navigation, institute leadership, etc. to ensure a unified and collaborative delivery of content and representation with outside hospitals/agencies
  
• Supports complex coordination of patient transports to/from referral sites as needed.
  
• Prepares and maintains records of activities, tracks spending on necessary items within approved budgetary guidelines, compiles data, and prepares reports.
  
• Provides education, information, and trainings to appropriate individuals regarding programs and services, neonatal/pediatric transport to/from referral sites as needed.
  
• Participates in/on a variety of meetings, conferences, and/or other related groups in order to receive and convey information.
  
• Identifies progressive ideas through researching industry and related events, publications, and announcements; tracks their accomplishments and stays abreast on how these could impact the NCH's LifeFlight program and NCH organization.
  
• Ensures effective planning and organization of community outreach efforts.
  
• Works closely with program leadership and Marketing and Communications to promote the brand/image awareness of Nicklaus Children's Hospital LifeFlight program in the service region.
  
• Provides education to NCH referral centers and outlying facilities in accordance with their needs.
  
• Develops with support from marketing and Communications a regional educational brochure/catalog for education needs.
  
• Identifies and produces educational materials including to support public relations, and communications with NCH customers that meets the needs for neonatal and pediatric services with possible transport opportunities.
  
• Develops, facilitates, instructs, and delivers education to outside facilities. Solicits critical care transport staff to assist with outreach education opportunities. Provides necessary communication and /or follow-up with facilities after educational programs.
  
• Defines, develops, and ensures optimal working relationships with the community physicians, members, medical staff members of the health system, and referring physicians.

Qualifications

Minimum Job Requirements

• Bachelor's Degree Science in Nursing (BSN)
  
• RN Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact(eNLC) - maintain active and in good standing throughout employment
  
• American Heart Association BLS Instructor Provider - maintain active and in good standing throughout employment
  
• American Heart Association PALS Instructor Provider - maintain active and in good standing throughout employment
  
• American Heart Association ACLS Instructor Provider - maintain active and in good standing throughout employment
  
• Neonatal Resuscitation Program (NRP) Instructor Provider - maintain active and in good standing throughout employment
  
• Air Medical Crew Core Curriculum (AMCCC) required within 6 months of hire - maintain active and in good standing throughout employment
  
• Active and valid State of Florida driver’s license with an approved driving record pursuant to our policy and maintained throughout employment
  
• 3-5 years of experience in Emergency Medical Services and Critical Care Transport operations

Knowledge, Skills, and Abilities

• Master's Degree in business, nursing, healthcare, marketing, communications, or public relations preferred.
  
• Experience in healthcare marketing, community outreach, or public relations preferred.
  
• Experience in developing and implementing business plans and market strategies.
  
• Strong organizational skills and ability to coordinate individuals and projects in a responsible manner.
  
• Ability to work independently and prioritize work.
  
• Demonstrate ability to work with diverse range of groups, professionals, agencies and community members.
  
• Strong written, verbal and lecture communication skills. Strong interpersonal skills and comfortable with public speaking.
  
• Ability to provide education, information, and trainings to appropriated individuals regarding NCH programs and services.
  
• Able to collaborate with NCH program leaders to develop strategies that promote the brand, image, and awareness of NCH services.
  
• Proficient in the use of software programs such as MS Word, Outlook, scheduling software, and data spreadsheets.
  
• Proficient in developing electronic presentations and using A/V equipment and virtual platforms.
  
• Ability to work effectively as a liaison with community-based organizations and the business community.

Job :

Department :

Job Status

Weekends only option for our TriHealth locations including at Bethesda North Hospital/ Good Samaritan Hospital/ Hospice of Cincinnati-Full-time, Part-time, Days or Nights available.

• Maintain all program paper and electronic files in accordance with federal grant guidelines.
• Implement and monitor a comprehensive plan to track project alumni.
• Maintain inventory of program and office supplies; reorder as needed.
• Coordinate all program communications, including mailings, social media updates, email campaigns, and website content.
• Design, print, and distribute program forms and materials for academic year and summer sessions
• Strong organizational skills with the ability to manage multiple tasks effectively.

We are looking for a highly motivated and organized Community Outreach & Engagement Coordinator to join our team on a part-time basis, eventually growing into a full-time role . This position is perfect for a proactive individual with excellent communication skills who thrives on building relationships and helping people. As part of this position, you will engage with potential clients through workshops throughout Volusia County (New Smyrna Beach, Ormond Beach, Port Orange, DeLand, & Deltona), webinars, and phone calls ( no cold calls ), educating them on estate planning and helping them take the next steps toward securing what is most important to them. 2-4 evenings per month are required. No weekend work outside of the occasional team building activity or community outreach/service opportunity. This part-time position is for approximately 20 hours per week, with a flexible schedule. Most of the work can be done remotely, with the exception of event prep-work and the events themselves. You must have reliable transportation to go to events. You must be able to lift and maneuver up to 35 lbs independently to take supplies to and from the office, your car, the venues, as well as set up and clean up afterwards. Compensation: $19/hr during the first 90 days, then can go up to $1/hr depending on skills and ability. We ask that all candidates refrain from reaching out to our intake team, as it can create additional work on their end to sift through clients and potential clients, as well as redirect candidates to this posting. Please only each out through other professional/recruiting platforms if you must. To apply , complete the application here and upload your resume in a PDF format (Word format will not be read), including the DISC assessment, and upload a 2-5 minute (max) video to the link below explaining: * What makes you excited about working with us * Why you're the best candidate for the job / What are the benefits of you joining our team * Why you're interested in this opportunity being part-time (growing to full-time) * Anything else you believe is important for us to know ***Your application will not proceed without this.*** Please make sure your video and audio are clear. Upload Link: ( We value your unique experience and look forward to hearing from you. Coastal Legacy Law is an Equal Opportunity Employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Compensation: 19 - 21 hourly Responsibilities: * Workshop & Webinar Management: You will be the on-site point person for our 4-8 monthly workshops and webinars in Volusia County (New Smyrna Beach, Ormond Beach, Port Orange, Deltona, and DeLand). This includes handling event logistics, setting up the space, welcoming and engaging with attendees, and helping them schedule follow-up consultations. This role requires flexibility to work approximately four evenings per month. * Post-Event Follow-Up: Proactively manage all pre- and post-event communication. You'll be responsible for making follow-up calls and sending emails to attendees to ensure they have the resources they need and to convert leads into clients. * Public Speaking & Representation: Confidently represent our brand by speaking at community outreach events and occasionally filling in to lead workshops. You should be comfortable speaking in front of a variety of audiences and be able to answer questions effectively. * Consultation & Lead Management: Conduct initial 15-minute consultations over the phone with potential clients, assessing their needs and guiding them toward the right solution. You will also manage and follow up on all incoming leads. * Data Management: Maintain and update client data with meticulous attention to detail. This includes entering and double-checking information in Google Sheets from events, calls, and follow-ups to ensure accuracy and a seamless client experience. * Client Assistance: Provide support with occasional administrative tasks, including assisting with client signings as needed. Qualifications: * Excellent Public Speaking & Presentation Skills: The ability to communicate clearly, confidently, and persuasively in front of groups. * Lead Nurturing & Conversion: Proven ability to build rapport and guide potential clients toward a commitment, both in-person and over the phone. * High Level of Organization: Exceptional time management skills with a strong ability to manage multiple tasks and deadlines in a fast-paced environment. * Proficiency in Google Suite: Advanced knowledge of Google Sheets (or Excel) is essential for data entry, analysis, and tracking. * Strong Interpersonal Skills: A genuine desire to connect with people and build lasting relationships. * Adaptability: The ability to handle unexpected challenges calmly and professionally. * Self-Motivated: A proactive and independent work ethic is critical to success in this role. * Able to lift 35 lbs: You must be able to carry supplies + water bottle packages to and from the office - your car - event space independetly. About Company At Coastal Legacy Law , we're a close-knit team dedicated to making a meaningful impact. If you're looking to grow your career and work alongside supportive, down-to-earth colleagues. We are a team where no one is above anyone else, period. We genuinely care about our team members and foster a spirit of camaraderie. We are a firm where you with with us , not for us. What Makes Us Different: * A Truly Supportive Team : Every role matters here. We value everyone's contributions and foster a collaborative, respectful environment. We genuinely care about our team members, supporting each other and ensuring a healthy, balanced work environment. * Work That Matters : We help families protect their legacies and navigate life's biggest transitions. It's rewarding work, and you'll see the difference you're making every day. If you're looking for a place where your contributions are valued and your work makes a difference, Coastal Legacy Law is the place to build your career. We'd love to hear from you! #WHLAW2 Compensation details: 19-21 Hourly Wage PIbc31d9e349b5-29400-38347265