17,074 Insurance jobs in the United States
Customer Service Representative
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Job Description
Contact Center Customer Service Representatives (CSRs) perform a wide range of tasks related to Hinton McCurry LLC eligibility determination or recertification. Responsibilities can include completing any task necessary to assist in the determination of MHN eligibility including processing applications, updating case information, and processing case reviews. Work is conducted via phone or through offline systems. Processes can be lengthy and intricate. CSRs must be adaptable as tasks vary throughout the day. Qualified candidates possess at least two years of experience in telephone customer service and problem resolution. They must have excellent reading and comprehension skills and be proficient in interpreting and applying federal and state laws, program policies, and procedures. The role demands the ability to thrive in a fast-paced environment with high call/task volume, requiring minimal idle time between tasks.
Job Description
Answers calls from participants regarding initial and continuing eligibility for income maintenance programs related to medical services.
Gathers, verifies, evaluates, and enters necessary social, financial, and medical information to determine the need and eligibility for medical assistance into various applications.
Maintains complete and accurate computerized records of participant interactions including details of action taken and education provided.
Performs a variety of diverse tasks while continuing to maintain currency and accuracy of program requirements.
Ensures timely processing of participant inquiries/annual reviews to meet client needs and program mandates.
Explains and interprets agency policy, procedures, and rules governing public assistance programs to clients and other individuals.
Refers families, children, adults, or aged receiving assistance to other agencies or community resources, as necessary.
Meets or exceeds daily standards for performance, accuracy, customer service, and quality.
Participates in training activities as needed.
Performs other related work as assigned.
Experience/Skills
Introductory knowledge of mathematics and accounting principles used in the calculation of public assistance benefits.
Introductory knowledge of techniques to assess case situations and determine the most appropriate course of action to ensure conformity with established eligibility guidelines.
Introductory knowledge of the general provisions, objectives, and philosophy of public assistance programs.
Skill in handling client behaviors such as fear, hostility, and aggression.
Ability to maintain accurate and systematic records, to organize and prioritize the workload to meet assigned timeframes.
Ability to adapt to changes in policy, procedures and work assignments.
Ability to operate a personal computer and use automated technology to establish and maintain case records.
Ability to understand, explain and apply federal and state laws, program policy and procedures.
Ability to communicate effectively with applicants, recipients, the general public, and other employees.
Exceptional customer service skills.
Must have a high school diploma or GED equivalent.
Don't delay apply today!
Job Types: Full-time, Contract
Benefits:
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance
Work from home
Company Details
Customer Service Representative
Posted today
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Job Description
We are a customer service–driven organization focused on providing dependable support and solutions to individuals and businesses. Our core mission is to ensure that every client interaction is handled with professionalism, care, and efficiency. We believe that excellent customer service is more than just solving problems—it’s about building trust and creating positive experiences that leave a lasting impact.
Our team is committed to listening, understanding, and responding to the needs of customers in a way that shows empathy and respect. We employ people who share our values of integrity, accountability, and teamwork, and who are passionate about helping others. Whether it’s assisting with questions, resolving issues, or offering guidance, we aim to deliver clear and effective communication every step of the way.
As a growing company, we offer opportunities for individuals who want to develop their skills in customer service, communication, and problem-solving. We believe in supporting our employees with training, resources, and a collaborative work environment that encourages both personal and professional growth.
If you’re looking to join a company that values people, prioritizes customer satisfaction, and takes pride in delivering outstanding service, then you’ll find your place here with us.
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Customer Service Representative
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Higgins Energy Alternatives is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a company dedicated to providing sustainable energy solutions, we believe in putting our customers first and delivering the highest level of service. In this role, you will be the face of our company and play a crucial role in ensuring customer satisfaction and retention.
Key Responsibilities:
• Provide exceptional support to customers via phone, email and in-person meetings
• Address customer inquiries, concerns and complaints with professionalism and empathy
• Educate customers about our products and services, and provide recommendations based on their needs
• Collaborate with other departments to resolve complex customer issues and ensure a seamless experience
• Keep accurate records of customer interactions and update customer profiles in our database
• Follow up with customers to ensure their concerns are resolved to their satisfaction
• Meet and exceed customer service goals and objectives set by the company
• Stay up-to-date with our products, services, and company policies to provide accurate and consistent information to customers
Qualifications:
• High school diploma or equivalent education required; Bachelor's degree in business or related field preferred
• At least 2 years of customer service experience in a fast-paced, customer-focused environment
• Excellent communication skills and a friendly and approachable demeanor
• Strong problem-solving and decision-making abilities
• Ability to prioritize and manage multiple inquiries and tasks effectively
• Proficient computer skills and experience with customer service software (CRM)
• Familiarity with sustainable energy solutions is a plus
Why Work for Us:
At Higgins Energy Alternatives, we value our employees and strive to create a positive and supportive work environment. We offer competitive salaries and benefits, including health insurance, dental, and vision coverage, as well as paid time off and opportunities for professional growth and development. Our company is committed to making a positive impact on our environment and communities, and we are proud to have a team that shares this passion and drive.
Company Details
Customer Service Representative
Posted today
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Job Description
Job Overview: We are seeking a friendly and professional Customer Service Representative to join our team. The successful candidate will be responsible for providing excellent service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience with our company.
Key Responsibilities:
* Respond to customer inquiries via phone, email, or chat in a timely and professional manner
* Assist customers with product or service information, orders, and complaints
* Troubleshoot and resolve customer issues effectively and efficiently
* Maintain accurate records of customer interactions and transactions
* Collaborate with other departments to resolve complex issues
* Follow up with customers to ensure their satisfaction
* Promote company products and services as appropriate
Qualifications:
* Excellent communication and interpersonal skills
* Strong problem-solving abilities
* Ability to handle stressful situations calmly and professionally
* Customer-focused mindset with a positive attitude
* Previous experience in customer service is preferred
* Proficiency in MS Office and customer service software
Benefits:
• Flexible schedule, perfect for applicants or those seeking supplemental income
• Comprehensive training provided
• Competitive hourly pay
• Work from the comfort of your own home
• Paid Time Off
• Sick Time
• 401k
Company Details
Customer Service Representative
Posted today
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Job Description
We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of Scott Group Studio
Key Responsibilities
- Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
- Provide information regarding company services, project updates, and general support inquiries.
- Assist clients and vendors in navigating company processes, documentation, and service requests.
- Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
- Track, log, and follow up on customer requests in line with company service standards.
Qualifications
- High school diploma or equivalent required; Bachelor’s degree preferred.
- 2+ years of customer service experience,
- Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
- Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
- Excellent problem-solving and organizational skills.
- A professional, client-focused attitude with the ability to handle sensitive information discreetly.
What We Offer
- Competitive compensation and benefits package.
- Remote work flexibility with opportunities for professional growth.
- Training and development programs to enhance skills and career advancement.
- The opportunity to be part of a global leader in engineering and construction projects.
Company Details
For 55 years, Scott Group Studio has been a maker of beautiful carpets and rugs for the world’s most discerning designers and architects. A resolute dedication to excellence sets us apart, from our commitment to using the finest materials to developing innovative techniques that honor our legacy while embracing the future. Our unique approach blends exceptional craftsmanship with modern technology, ensuring each piece is a work of art. Welcome to a tradition of excellence.
Company Details
Customer Service Representatives - Live Chat Representative
Posted 1 day ago
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Job Description
Position Overview
We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.
Key Responsibilities
- Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
- Provide information regarding company services, project updates, and general support inquiries.
- Assist clients and vendors in navigating company processes, documentation, and service requests.
- Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
- Track, log, and follow up on customer requests in line with company service standards.
- Escalate complex issues to appropriate departments while maintaining ownership of resolution.
- Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
- Ensure compliance with company policies, procedures, and safety standards in all communications.
- Identify opportunities to improve customer experience and contribute feedback to management.
Qualifications
- High school diploma or equivalent required; Bachelor’s degree preferred.
- 2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
- Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
- Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
- Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
- Excellent problem-solving and organizational skills.
- A professional, client-focused attitude with the ability to handle sensitive information discreetly.
What We Offer
- Competitive compensation and benefits package.
- Remote work flexibility with opportunities for professional growth.
- Training and development programs to enhance skills and career advancement.
- The opportunity to be part of a global leader in engineering and construction projects.
TECHINT Engineering & Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Details
Remote customer service Representative
Posted 1 day ago
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Job Description
We are seeking a motivated and customer-focused Remote Customer Service Representative to join our team. In this role, you will assist customers by answering inquiries, resolving issues, and providing product/service information while ensuring a positive customer experience. This is an excellent opportunity for individuals who are empathetic, professional, and enjoy helping others.
Responsibilities
• Handle customer inquiries through phone, email, and live chat.
• Provide accurate information about products, services, and policies.
• Assist customers with orders, billing, account updates, and troubleshooting.
• Resolve complaints or escalate complex issues to the appropriate team.
• Record and update customer information in company systems.
• Work with team members to improve customer satisfaction.
• Maintain professionalism, patience, and empathy in all interactions.
Qualifications
• High school diploma or equivalent (associate/bachelor’s degree preferred).
• Previous customer service, call center, or support experience is a plus.
• Excellent written and verbal communication skills.
• Strong problem-solving skills and attention to detail.
• Comfortable with CRM software, Microsoft Office, and online communication tools.
• Ability to work independently in a remote environment.
• Reliable internet connection, computer, and headset.
Benefits (add if offered)
• Flexible scheduling options
• Paid training
• Health, dental, and vision insurance (if applicable)
• Career growth opportunities
• 100% remote work
Company Details
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Work From Home Customer Service Representative
Posted 1 day ago
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We are seeking a highly motivated and detail-oriented Work From Home Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients while working remotely from the comfort of your own home. If you have excellent communication skills and a passion for helping others, we want to hear from you!
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Assist customers with product information, order status, and issue resolution
Document all customer interactions accurately in the CRM system
Collaborate with other team members to ensure customer satisfaction
Identify and escalate priority issues to the appropriate department
Qualifications
High school diploma or equivalent
Previous customer service experience preferred
Excellent communication and interpersonal skills
Ability to work independently and prioritize tasks
Proficient in Microsoft Office and CRM software
Reliable internet connection and home office setup
If you are looking for a remote customer service opportunity with a dynamic and growing company, apply now to join our team as a Work From Home Customer Service Representative
Company Details
Customer Service Representative
Posted 2 days ago
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Job Description
We are seeking a friendly, professional, and highly motivated Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional support through phone, email, chat, or in-person interactions.
Key Responsibilities:- Respond promptly and professionally to customer inquiries via phone, email, chat, or social media
- Resolve product or service problems by clarifying customer complaints, determining the cause, and finding the best solution
- Process orders, forms, applications, and requests accurately
- Follow up with customers to ensure resolution and satisfaction
- Maintain detailed records of customer interactions, transactions, comments, and complaints
- Collaborate with other departments to resolve complex issues
- Stay up to date on product knowledge, company policies, and procedures
- Provide feedback to management on recurring customer issues and trends
- High school diploma or equivalent (Bachelor’s degree preferred)
- Previous customer service experience is a plus
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving and conflict-resolution abilities
- Proficient in Microsoft Office and CRM software (e.g., Salesforce, Zendesk)
- Positive attitude and a customer-first mindset
- Bilingual (a plus, depending on the customer base)
- Experience in retail, call centers, or e-commerce support
- Familiarity with ticketing systems and helpdesk tools
Full-time / Part-time / Remote / On-site (as applicable)
Company Details
Remote - Entry Level Customer Service Representative No Experience Needed- Full Training Provided
Posted 2 days ago
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Job Description
This is an ideal opportunity for recent grads, career changers, or anyone seeking a flexible, remote job with high earning potential.
Job Responsibilities:
• Provide exceptional customer support via phone, email, and virtual meetings
• Help clients understand their insurance benefit options
• Answer questions about coverage, plans, and policies
• Schedule and conduct virtual consultations with new and existing customers
• Maintain up-to-date knowledge of our products and services
• Support clients in making informed decisions about their benefit needs
Entry-Level Qualifications:
• No prior experience in insurance or customer service required
• High School Diploma or GED (college students and recent grads welcome)
• Strong communication skills – written and verbal
• Comfortable working remotely with basic tech knowledge (Zoom, email, etc.)
• Must be 18+ and authorized to work in the U.S.
• Motivated, reliable, and ready to learn
What We Offer:
• Work From Home (100% Remote)
• Residual Income Opportunities
• Flexible Schedule (Full-Time or Part-Time)
• Career growth into leadership and management roles
:
Remote Customer Service Jobs
• Entry-Level Remote Jobs
• Work From Home Jobs Hiring Now
• Sales & Benefits Advisor
• No Experience Jobs
• Customer Support Representative (CSR)
• Virtual Insurance Sales
Apply Now!
Ready to build a career where you control your income, schedule, and success? Apply today and join a remote-first team that empowers you with the training and tools to thrive in the growing world of benefits and customer support.