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As an Administrative Assistant in the Customer Support department, you will play a key role in ensuring smooth operations and providing critical support to our team. This is a full-time, hourly position that requires a detail-oriented, organized, and proactive individual who excels in communication and time management. You will be responsible for a variety of administrative tasks, helping the department maintain efficiency and deliver exceptional support to our customers.

What You'll Do

• Provide administrative support to the Customer Support team, including scheduling meetings, managing calendars, and organizing departmental files.
• Serve as a primary contact for internal and external communications, ensuring accurate and timely responses.
• Prepare and distribute reports, presentations, and other supporting materials as required by the team.
• Assist in maintaining and monitoring customer support records and databases to ensure data accuracy.
• Coordinate travel arrangements and expense reporting for team members as needed.
• Contribute to improving workflows, identifying inefficiencies, and suggesting practical solutions to enhance department productivity.
• Support onboarding efforts for new team members, ensuring that they have the resources and tools needed for their roles.
• Perform general office duties, such as ordering supplies and maintaining an organized workspace.

Qualifications

• High school diploma or equivalent required; Associate’s degree or higher preferred.
• Proven experience as an administrative assistant, office assistant, or similar role.
• Excellent verbal and written communication skills in English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with other office software tools.
• Strong organizational and time management skills, with exceptional attention to detail.
• Ability to handle sensitive and confidential information with discretion.
• A proactive mindset with the ability to anticipate needs and handle multiple tasks efficiently.
• Experience working in customer support or knowledge of customer support processes is a plus.

We are seeking a dedicated and customer-focused Virtual Help Desk Agent to join our dynamic Customer Support team. In this full-time, hourly position, you will play a vital role in ensuring our customers receive exceptional service by addressing their inquiries and resolving their technical issues efficiently. If you're a problem-solver with excellent communication skills and a passion for helping others, we want you to be part of our team.

What You'll Do

• Provide prompt, courteous, and accurate support to customers via email, chat, and phone in English.
• Diagnose and resolve technical issues, guiding customers through troubleshooting procedures.
• Document customer interactions and technical solutions in the company’s support system.
• Escalate complex issues to the appropriate team or department when necessary.
• Collaborate with team members to identify trends in customer inquiries and suggest process improvements.
• Maintain a strong understanding of company products, services, and policies.
• Ensure consistent adherence to service level agreements (SLAs) and performance metrics.

Qualifications

• Proficiency in English with excellent written and verbal communication skills.
• Previous experience in a customer support or help desk role preferred.
• Strong problem-solving skills and ability to work independently under minimal supervision.
• Basic technical knowledge and the ability to learn new software systems quickly.
• Efficient time management and ability to multitask in a fast-paced environment.
• Empathetic and patient demeanor with a commitment to providing exceptional customer service.
• Reliable internet connection and a quiet home-office setup for virtual work.

Job Description:
Please note: A resume submission is required to be considered. Are you looking for a flexible, beginner-friendly opportunity that allows you to work entirely from home? We’re hiring a Remote Data Entry Assistant to help keep our operations running smoothly. In this role, you’ll focus on entering and updating information in our systems, checking for accuracy, and maintaining organized digital records. From time to time, you may also prepare simple reports to support the team. No prior experience is required—we’ll provide full training and ongoing support to help you grow. The right candidate will be detail-oriented, comfortable with typing, organized in their approach, and have consistent internet access. A high school diploma (or equivalent) is all that’s needed to get started. If you’re ready to build experience in a professional remote role and contribute to a supportive team, we’d love to hear from you! Kindly Apply Let Work

As a Chat Support Agent in our Administrative department, you will be at the forefront of providing exceptional customer service to our clients through live chat. This is an hourly, full-time position where your communication skills, problem-solving abilities, and empathy will play a crucial role in resolving customer inquiries and ensuring a smooth and satisfying client experience. You will primarily communicate in English and act as the voice of our company during online interactions.

What You'll Do

• Respond promptly to customer inquiries via live chat while maintaining a friendly and professional tone.
• Resolve customer concerns and questions effectively by providing accurate information and solutions.
• Escalate complex issues to the appropriate teams while ensuring customers are kept informed.
• Maintain and update detailed records of customer interactions and feedback in the CRM system.
• Follow up with customers to ensure their issues are resolved and they are satisfied with the services.
• Adhere to company policies, guidelines, and quality standards during chat conversations.
• Collaborate with other departments to address customer needs comprehensively and efficiently.

Qualifications

• Proficiency in English with excellent written communication skills.
• High school diploma or equivalent; additional administrative or customer service training is preferred.
• Previous experience in a customer service or chat support role is a plus.
• Ability to type accurately and quickly to keep up with live chat demands.
• Strong problem-solving skills and ability to think quickly under pressure.
• Empathetic and patient demeanor with a customer-focused mindset.
• Knowledge of customer relationship management (CRM) tools is an advantage.

We are looking for a reliable and detail-oriented Office Assistant to support daily administrative operations. The ideal candidate will be highly organized, proactive, and able to handle a variety of office tasks to ensure smooth business operations.

Responsibilities

• Perform general clerical duties such as filing, scanning, and data entry
• Answer phones, direct calls, and respond to basic inquiries
• Manage incoming and outgoing mail and packages
• Maintain office supplies and organize inventory as needed
• Assist with scheduling meetings, preparing documents, and coordinating office activities
• Support staff with administrative tasks and special projects
• Ensure the office remains clean, orderly, and professional

Skills

• High school diploma or equivalent required; associate’s degree preferred
• Strong organizational and multitasking skills
• Excellent verbal and written communication abilities
• Basic computer proficiency (Microsoft Office, email systems)
• Previous office or administrative experience is a plus but not required
• Dependable, adaptable, and a team player

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

We are seeking a highly organized and detail-oriented Virtual Assistant to provide administrative support to our team. The ideal candidate will be proficient in various office management tasks and possess strong communication skills. This role requires a proactive individual who can manage multiple responsibilities effectively while maintaining a high level of professionalism.

Responsibilities

• Manage calendars, schedule appointments, and coordinate meetings for team members.
• Provide customer support through various channels, ensuring excellent service and timely responses.
• Perform data entry tasks, maintaining accurate records and filing systems.
• Assist with bookkeeping and basic accounting tasks using QuickBooks.
• Handle front desk duties, including managing multi-line phone systems and greeting clients virtually.
• Utilize Microsoft Office and Google Workspace for document creation, editing, and collaboration.
• Proofread documents for accuracy and clarity before distribution.
• Support office management activities, including inventory management and supply ordering.
• Maintain confidentiality of sensitive information while managing administrative tasks.
• Exhibit strong organizational skills to prioritize tasks effectively and meet deadlines.

Experience

• Previous experience as a Virtual Assistant or in an administrative role is preferred.
• Familiarity with office management practices and procedures is essential.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
• Experience with QuickBooks or similar accounting software is a plus.
• Strong clerical experience with attention to detail in data entry and filing systems.
• Excellent customer service skills with a focus on phone etiquette and client interaction.
• Bilingual candidates are encouraged to apply to enhance communication with diverse clientele.

The Data Entry Clerk is responsible for providing support planning, scheduling, and job set-up. This includes responding to client support requests, assigning technicians to specific work orders, and providing administrative assistance to the team.

Essential Position Functions:

• Maintain spreadsheets and internal database to track important customer information and orders.
• Transfer data from client database to an internal database.
• Update customer information in a database.
• Organize existing data in a spreadsheet, client database, and internal database.
• Verify outdated data and make any necessary changes to records.
• Operate common office equipment, like computers, scanners and printers.
• Search for and investigate information contained in files.
• Perform regular database backups to secure data.
• Input text-based and numerical information from source documents.
• Provide occasional administrative support.
• Sort and organize hard copies of paperwork after entering data electronically.
• Review data for deficiencies or errors.
• Assist with special projects that require large amounts of data entry.
• Provide data entry support across departments on an ad-hoc basis.
• Type in data quickly and efficiently.
• Other duties as required.

Education and/or Experience:

• High school diploma or GED required.
• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Must be able to efficiently use a Windows-based computer.
• Ability to prioritize and complete assignments accurately and in a timely manner.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Strong interpersonal, organizational, verbal and written communications skills.
• Must be able to work alone, and with a team.
• Must be able to pass a drug screen and criminal background check.

We are currently seeking entry level motivated individuals who demonstrate a strong work ethic, adaptability, and a commitment to continuous learning to join our team as Customer Service Representatives. This entry level role offers an opportunity for professional growth and career advancement.

We require diligent Customer Service Representatives to deliver relevant product and service information to customers. Our team excels through effective communication, innovative problem-solving, and a dedication to customer satisfaction, which results in high-quality campaigns that leave a lasting positive impression on our clients.

Key Responsibilities of the Customer Service Representative:

• Engage with customers face to face on a daily basis to provide pertinent product and service information, while documenting inquiries and complaints, and processing sales and order requests.
• Build rapport with potential customers to establish trust and open lines of communication.
• Maintain a positive and empathetic demeanor toward customers at all times.
• Respond promptly to customer complaints, offering timely and effective solutions to uphold high levels of customer satisfaction.
• Acquire and demonstrate expertise in our products and services, staying informed about current industry trends.
• Accurately record sales orders, escalation requests, comments, and complaints, maintaining organized documentation.
• Foster a supportive and positive atmosphere for all team members through enthusiasm and encouragement.

Entry Level Qualifications for the Customer Service Representative:

• A minimum of 0-2 years of experience in customer service, sales, or a client-facing role.
• Strong communication skills with the ability to establish rapport and trust in a fast-paced environment.
• Capability to remain composed and solution-oriented when addressing challenging situations.
• A positive attitude coupled with a confident demeanor.
• Excellent organizational and time management skills, with the ability to prioritize multiple tasks and responsibilities effectively.
• A commitment to performance excellence and a continuous desire for self-improvement.

River Oaks Baptist School (ROBS) is Houston’s age two through eighth grade Christian school that envelops students in an intentional, two-fold program of strong academics coupled with practice-based character education. The School’s masterful teachers guide students through stimulating learning experiences that prepare them to be resourceful and agile thinkers, ready to handle the challenges and nuances of a contemporary world. ROBS surrounds children with the faith-based principles that deepen tenacious learning and wholeness of character. In this exceptional environment that blends love and nurture with ambitious academic standards, students discover the self-assurance, persistence, and courage to chart their own course toward a fulfilling future.

River Oaks Baptist School is seeking substitute teachers with a passion for working with children. Our students range from age two through eighth grade. A qualified candidate must be dedicated to the character development of the students, be organized, and support the learning process in the teacher’s absence. As with all employee openings, the School seeks candidates eager to support our mission of preparing students to meet life’s challenges and lead tomorrow’s world through a superior educational program undergirded by faith in Jesus Christ and Christian principles.

To be considered for a substitute teacher, qualified candidates will have:

• Ability to communicate well with students, parents, colleagues and administrators
• High school diploma