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As a Remote Inbound Customer Service Representative I, you will be the first point of contact for customers reaching out for support. Your role is to listen actively, address inquiries with clarity and empathy, and resolve issues efficiently. This entry-level position is ideal for individuals who are passionate about helping others and thrive in a fast-paced, virtual environment.

• Answer inbound calls, emails, or chat messages in a professional and timely manner.
• Assist customers with account questions, product information, billing inquiries, or technical support.
• Resolve customer concerns with patience, empathy, and attention to detail.
• Document all customer interactions accurately using CRM tools.
• Escalate unresolved issues to supervisors or specialized departments as needed.
• Follow internal guidelines, scripts, and standard operating procedures.
• Stay updated on company products, policies, and promotions to provide accurate assistance.
• Meet or exceed performance metrics including quality assurance, response times, and customer satisfaction.

• Excellent written and verbal communication skills.
• Strong interpersonal and active listening abilities.
• Problem-solving mindset with a customer-first approach.
• Comfortable working independently in a remote setting.
• Ability to manage time effectively and handle multiple inquiries.
• Basic computer literacy and ability to learn new software quickly (e.g., CRM, ticketing systems).
• Professional tone and strong organizational skills.

• 0–2 years of experience in a customer service, call center, help desk, or retail service environment preferred.
• Internship, volunteer, or freelance experience that involved customer interaction is a plus.
• Remote work experience is an added advantage but not required.

We are seeking a highly motivated and dependable Customer Service Representative & Teleservice Agent to join our support team. In this role, you will be the first point of contact for customers, managing both inbound and outbound communications. You will provide product or service information, resolve inquiries, and ensure customer satisfaction through professional and empathetic service. This dual-role position requires a strong phone presence and the ability to troubleshoot, upsell, or follow up with clients as needed.

• Answer inbound calls, respond to emails, and handle live chats in a timely and professional manner
• Conduct outbound teleservice calls for follow-ups, feedback collection, upselling, appointment setting, or client re-engagement
• Listen actively to customer concerns and resolve issues with efficiency and courtesy
• Maintain thorough records of customer interactions in the CRM system
• Identify customer needs and provide accurate information regarding products, services, or policies
• Escalate complex or unresolved issues to supervisors or specialized departments
• Achieve performance targets, including call handling time, customer satisfaction, and sales conversion (where applicable)
• Stay up-to-date with product knowledge, service updates, and internal procedures

• Excellent verbal and written communication skills
• Strong phone etiquette and the ability to build rapport quickly
• Active listening and problem-solving abilities
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency with computers, CRM systems, and call center software
• Patience, empathy, and a customer-first mindset

• 1–2 years of experience in a customer service, telesales, or call center role preferred
• Experience in handling high call volumes and/or working in remote support environments is a plus
• Background in technical support, telecommunications, retail, healthcare, or financial services is advantageous

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree in Business, Communications, or a related field is a plus
• Training in customer service software or certification in call center support is an advantage

We are looking for an experienced payroll manager to oversee our company's payroll system and manage the payroll team. The payroll manager's duties include coordinating payroll activities, collaborating with human resources and accounting departments, directing and supervising payroll staff, and ensuring efficient payroll processing.

To be successful as a payroll manager you should be able to ensure that payroll is processed accurately and in a timely manner.

• Supervising the payroll team and assigning duties.
• Directing the collection, computing, and documentation of payroll data.
• Overseeing and reviewing payroll payments and account reconciliations.
• Ensuring records and processes comply with company and legal regulations.
• Coordinating with HR and accounting to verify employee data and accounts.
• Maintaining accurate account balances and detailed records for auditing.
• Monitoring payroll team performance and training new staff.
• Managing and resolving any issues related to payroll.
• Preparing reports and financial statements.

• Degree in business administration, accounting, or finance required.
• Previous experience in payroll processing, accounting, or human resources.
• Managerial or supervisory experience.
• Proficiency in Microsoft Office and payroll software.
• Strong knowledge of payroll processes and relevant legal regulations.
• Excellent communication skills, both verbal and written.
• Strong math and analytical skills.

We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.

To be successful as an administrative assistant, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Administrative assistants must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, administrative assistants should have a genuine desire to meet the needs of others.

• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
• Providing real-time scheduling support by booking appointments and preventing conflicts.
• Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
• Screening phone calls and routing callers to the appropriate party.
• Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
• Greet and assist visitors.
• Maintain polite and professional communication via phone, e-mail, and mail.
• Anticipate the needs of others in order to ensure their seamless and positive experience.

Our company is looking for a sales representative to be responsible for generating leads and meeting sales goals. Duties will include sales presentations and product demonstrations, as well as negotiating contracts with potential clients.

In order to be successful in this role, you will need to have a deep understanding of the sales process and dynamics, and also superb interpersonal skills. Previous experience in a sales role is an advantage.

• Generating leads.
• Meeting or exceeding sales goals.
• Negotiating all contracts with prospective clients.
• Helping determine pricing schedules for quotes, promotions, and negotiations.
• Preparing weekly and monthly reports.
• Giving sales presentations to a range of prospective clients.
• Coordinating sales efforts with marketing programs.
• Understanding and promoting company programs.
• Obtaining deposits and balance of payment from clients.
• Preparing and submitting sales contracts for orders.
• Visiting clients and potential clients to evaluate needs or promote products and services.
• Maintaining client records.
• Answering client questions about credit terms, products, prices, and availability.

Our growing company is seeking to hire a project coordinator who will be in charge of assisting our project managers in organizing our ongoing projects. This task involves monitoring project plans, schedules, work hours, budgets, and expenditures, organizing and participating in stakeholder meetings, and ensuring that project deadlines are met in a timely manner.

To be successful as a project coordinator, you will need to be able to work on tight deadlines, be competent in using Microsoft Office applications such as Word and Excel, and have exceptional verbal, written, and presentation skills. A bachelor's degree in a related field of study and at least three (3) years of relevant experience is required for consideration.

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
• Organizing, attending, and participating in stakeholder meetings.
• Documenting and following up on important actions and decisions from meetings.
• Preparing necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Determining project changes.
• Providing administrative support as needed.
• Undertaking project tasks as required.
• Developing project strategies.
• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
• Assess project risks and issues and provide solutions where applicable.
• Ensure stakeholder views are managed towards the best solution.
• Chair and facilitate meetings where appropriate and distribute minutes to all project team members.
• Create a project management calendar for fulfilling each goal and objective.

Customer Service Representative Job Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

We are seeking a skilled and detail-oriented Clinical Data Manager (CDM) to oversee the collection, processing, and quality control of clinical trial data. The CDM ensures data integrity, accuracy, and compliance with regulatory standards throughout the lifecycle of clinical studies.

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Key Responsibilities:
• Design, review, and manage Case Report Forms (CRFs) and electronic data capture (EDC) systems
• Oversee clinical data entry, validation, cleaning, and query management
• Develop and maintain data management plans (DMPs), SOPs, and documentation
• Collaborate with biostatistics, clinical operations, and regulatory teams
• Monitor data quality and timelines to ensure readiness for interim and final analysis
• Ensure compliance with GCP, ICH guidelines, and FDA/EMA requirements

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Key Requirements:
• Bachelor’s or Master’s degree in Life Sciences, Health Informatics, or related field
• 2+ years of experience in clinical data management (pharma, CRO, or biotech)
• Proficient in EDC systems (e.g., Medidata Rave, Oracle InForm, REDCap)
• Knowledge of CDISC standards (SDTM, CDASH) is a strong plus
• Excellent attention to detail, organizational, and communication skills
• Understanding of clinical trial phases and regulatory documentation

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Benefits:
• Competitive salary based on experience
• Remote work flexibility
• Health, dental, and vision insurance
• Paid time off and holidays
• Training and career advancement opportunities
• Supportive and collaborative work environment

We are seeking a motivated and results-driven Remote Sales Representative / Account Manager to join our growing team. In this fully remote role, you will be responsible for identifying new sales opportunities, managing client accounts, and maintaining strong, long-term customer relationships. You’ll work independently while collaborating with internal teams to meet sales targets and ensure customer satisfaction.

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Key Responsibilities:
• Identify and pursue new business opportunities through outbound calls, emails, and online outreach
• Build and maintain strong client relationships to foster retention and growth
• Understand client needs and recommend appropriate products or services
• Prepare and deliver compelling sales presentations and proposals
• Negotiate pricing, contracts, and close deals efficiently
• Track and manage leads, opportunities, and communications using a CRM system
• Collaborate with internal teams to ensure successful delivery and client satisfaction
• Meet or exceed monthly and quarterly sales goals

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Key Requirements:
• Proven experience in B2B or B2C sales, account management, or a similar customer-facing role
• Excellent verbal and written communication skills
• Strong organizational and time management abilities
• Tech-savvy with experience using CRM tools (e.g., Salesforce, HubSpot)
• Self-motivated and able to work independently in a remote environment
• Bachelor’s degree in Business, Marketing, or related field preferred (not required)

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Benefits:
• Competitive base salary plus commission
• Fully remote work setup
• Flexible schedule
• Paid training and ongoing development
• Health, dental, and vision insurance (if applicable)
• Opportunities for career advancement